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82 Opinions in 1 websites
My daughter booked this Premir inn as it is very close to Peppa Pig world at Paultons Park for a family weekend away with my 4 year old grandson. We were given our room, the beds were rock hard as were the pillows and there was mould on the bathroom ceiling however on raising this we were told as it was the Easter Bank Holiday they were fully booked. Later that evening the lights in our room went out and would not come back on. We spoke to reception who duly attended and checked the fuse box in our room. This did not work however when they went to the main fuse box they got the lights back on however on my grandson flicked on the bathroom light, bright orange sparks came out the fuse box and light switch. They offered to move us to another room however could not agree which one. The male on reception became very verbally abusive towards us and his young colleague, leaving her in tears, swearing in front of ourselves and other guests. When this was finally resolved my grandson was distraught and I was left to move all our luggage with no offer of assistance. To top it all Premier Inn, despite offering a refund had the gall to take the cost of the room out of my bank over a week later and have not offered any sort of apology or compensation

6 Opinions in 1 websites
Privately owned and run. No bulk cooked food. Fine dinning at its best in a modern contemporary stile.

18 Opinions in 1 websites
Easy online. Fast delivery. Friendly delivery man. Delicious hot high quality vegetarian pizza. I always use this place.

7 Opinions in 1 websites
Very few restaurants opened that day. We enter half the room closed. We order, they don't warn us that in the children's menu there is already a bottle of water and that we should not take it from self-service. U poor sandwich for the children's menu with really bad food! Nothing was top notch 20min service. 55€ for 2 children's menus and 2 adult dishes with a bottle of water and a dessert

34 Opinions in 1 websites
Brought my mother in-law to look at plants and have a spot of lunch as Debbie's have a cafe. We sat down around 12.30 so just at the start of lunch and went to counter to order food and drinks. Well we encountered a young man with very limited service experience and not very helpful. We started to order and then quickly told only 2 portions of soup left and 1 jacket potato and it was only 12.30. well the food came out quick but sadly I had to send my Cheese and Beans jacket back as the beans were lukewarm. When the food was brought back there was no apology and just handed to me. As a manager in the hospitality industry I was not impressed and to top it of the bottle of Mayo was incorrectly dated as per EHO and product guidelines. I would avoid eating here.

28 Opinions in 1 websites
0 experience didn’t get our order right phoned them the supervisor was rude not satisfactory at all paid £64 still have not replace the food we ordered disgusting to be honest next time we’re eat at papa jhons very dissatisfied

13 Opinions in 1 websites
Rude member of staff ( older lady ) A nice welcome ? Not available in this branch !! First experience of this woman was to be greeted with an angry face , looking like I inconvenience her just by choosing to be a customer . The woman will correct you if you have any difficulties speaking so expect to be belittled and if you don't like being called my lovely well you'll have that as an extra anyways if you like it or not , thats while she looks down at your food wrapping it up and splodges of her mouth juices flow ontop of your food as talking while doing so , try to avoid telling the woman when she is wrong as she will try argue with you regardless of who's around , the saying is , we can't teach someone who don't want to be taught. An this woman clearly has no interest in being taught customer service. After seeing the other reviews the manager is obviously aware and couldn't care less 😒

14 Opinions in 1 websites
Saturday 10th August 2024. I have never been so disappointed with the quality of the food and when ordering it. The lady behind the counter was so rude with her attitude when I asked if she could cut the baguettes in half. We ordered a salmon baguette and a prawn baguette. We think she made them to order. She disappeared to another part of the shop. We paid £6. each for them. So you would expect some salad in them!!! No nothing. Just a thin strip of salmon in one a a few measly prawns in the other. Nothing else. So disappointing. Very poor quality.

1 Opinions in 1 websites
After waiting for the lady serving to finish a conversation with a friend, I asked for 2 icecream tubs with chocolate sauce. She rudely told me that the only toppings were caramel or raspberry. Two tiny scoops of ice cream and a teaspoon of sauce toppings I paid £6.40 for the displeasure. .