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2.0

Based on 28 opinions finded in 1 websites

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Nº 578 in 603 in New Forest

Nº 10 of 11 Pizza & Pasta in New Forest

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteTripAdvisor282.0

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0 experience didn’t get our order right phoned them the supervisor was rude not satisfactory at all paid £64 still have not replace the food we ordered disgusting to be honest next time we’re eat at papa jhons very dissatisfied

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Louise L . 2022-08-18

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Ordered online, after waiting an hour and the app saying our order was on its was tried phoning but no one was answering the phone decided to drive there to see what was going on. Rude staff who tried calling the driver but again no answer so they cooked our order in store again to be told we will get a refund for the inconvenience which will appear in 3-4 days in account although they didn’t take any details for the refund!!! While waiting in store at least 3 other people came and went with complaints .. after 3 hours after our original order was made they delivered cold pizza which wasn’t fit for a dog

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Bird.from.Hythe . 2021-12-19

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What an an absolute disgrace We waited 2 hours for a delivery to receive an email asking did we want to give the driver a tip Bearing in mind we hadn't received our delivery I thought tho was a bit premature Tried calling for approx 1 hour but no answer Absolutely disgusting

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Nigel . 2021-11-20

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It's almost 1:30pm on a Wednesday afternoon. The Dominos website didn't remember me, so I had to go through the whole new password fandangle. Then, when I ordered my pizza and confirmed payment... nothing. No sign of whether the order was received or rejected (perhaps by the bank, though it shouldn't be). No confirmed email, so I rang them up to check whether they've received my order - of course, they'd have to actually answer the phone to enable me to ask that question. So I currently don't know whether I've spent £22.00 or not, or whether lunch is on the way.

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Ben R . 2021-09-29

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We ordered a pizza for delivery and we were told it would take 35 min and it came after 2 hours. Manager With Asian accent was rude and told me to go and do what I want. He swore under his breadth. I told him I would enquire who the owner of the franchise is as the service is below standard. They claimed there was traffic but I had driven to Totton in the hour to buy Chinese and came back.

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Goldiesmummy . 2021-08-13

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Mucho mejor esta vez. Pizza deliciosa y sabrosa con pollo y papas fritas. Estè restaurante ofrece comida para llevar y entregar gratuita.

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paul6543 . 2021-04-08

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Waited ages for delivery and not for the first time. do not answer the phone either when chasing delivery.

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lizcY510XT . 2021-02-25

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Waited hour and a half for food which arrived stone cold. Have so far tried calling 20 times but they never answer. Absolute rubbish.

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Jaime H . 2020-10-31

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Get the leaflets through my door 24/7...thought payday I’ll get a pizza..... they don’t deliver to my address?! Why put leaflets in my post box then?!?!? It’s been happening since I moved in December! I even called to ask if they deliver here and got the reply of “no I just give the guy A load of leaflets and he delivers them” poor service..... I even offered £20 for delivery and I only live 10 mins down the road 😂 jokes on them!

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Meggaaadon . 2020-09-29

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I waited nearly 2 hours for 1 pizza and when it finally arrived it was stone cold so I hate to think how long it’s just been sat there. The lady on the phone was rude.

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Road23861557423 . 2020-08-21

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Got served absolute garbage was so soggy and could hardly even eat the food. I ordered meat feast but there was no mince meat on it as advertised

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Alfiereyes2020 . 2020-05-17

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Estaba una experencia muy triste. Mi pizza estuvo frio y no fue rico o picante y sobre todo fue muy caro. No volverè.

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paul6543 . 2020-01-25

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Didn’t turn up as usual. After 20 minutes of unanswered phone calls, established our order had been sitting there for 35 minutes. ‘Won’t it be getting cold?’ I enquired. ‘Nah’ came the reply, ‘No drivers.’ Well, don’t take my order then. Cut off and another 20 minutes trying to get through to arrange a refund. DOMINOS HEAD OFFICE : ARE YOU TAKING NOTICE OF ALL THE VERY SIMILAR REVIEWS?

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RichandKathy2012 . 2019-12-06

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I found myself with too much to drink tonight so couln't be bothered to cook for myself or even go and actually pick up some food. In the twenty years I've lived in Totton we've sporadically used Domino's and always had a reasonably decent pizza so, for old time's sake, thought I'd order another. Wow! Online ordering! That looked good. Until you analysed that a £9.99 pizza actually costs £19.99 if it was delivered. Ah well . . . so be it (too much to drink). Except that, living only two miles away was too much for the Indian guy who phoned me asking where I was (even though I added on their website that we were in a Close). Tried to give directions but he said Google Maps doesn't recognise it (it does). Tried to phone. No answer. Eventually got through. Was told it was my fault. Demanded a fresh pizza (since an hour had gone by). Was told it would arrive. Arrived. Too difficult to ever try again. Will go back to cooking for myself.

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Dave L . 2019-11-06

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We ordered pizza at 9.40pm and I was tracking in the website. After about 20 minutes it said is was out for delivery. At 10.40pm I tried phoning to find out where it was. I think I tried about 7 times but not once did they answer the phone. Finally at 10.55pm it turns up. No word from the delivery driver as to what took so long. When I questioned, he said they were really busy and he had an hour’s drive. I did wonder if he walked as the store was only three miles from our location. Needless to say that it was cold by the time we received it. My advice - don’t do it. Go somewhere else.

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21curlyk12 . 2019-11-06

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So, we’ve had a bad experience before with this being delivered, so we’ve always collected it from then onwards, however, tonight, we decided to get it delivered as people we know have said they’ve been okay recently, and it saves us a trip as well. This resulted in my other half having to go up there 45 minutes after it had closed to go an get it. On the app it said it had been delivered, clearly hadn’t been. Honestly, never again will I be placing for delivery again!

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natlg53 . 2019-05-26

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Pedimos una comida para llevar para la entrega. Nos dijeron que tomaría 30/45 minutos. 2 horas después se enciende! Inaceptable.La pizza no tenía sabor, puedo conseguir mejores pizzas del supermercado por una cuarta parte del precio.No pierdas tu tiempo o dinero.Tampoco contestan el teléfono cuando intentas contactarlos.Mala gestión, mala comida y mal servicio.

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Fern H . 2019-05-19

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Ordered a collection, the pizzas were good, hot and tasty. The wedges were Luke warm and the garlic bread was slightly over cooked. The service was good, but the wait time was a lot longer than given. Would just have pizzas next time.

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Lizzy_lu123 . 2019-04-14

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Así que decidimos pedir un Domino porque Petrony's no ofrece una buena selección de lados. ¿Por qué, oh, por qué no acabamos de ordenar desde allí. La parte de pedido es realmente buena y fácil. Se supone que los dominós son los expertos en entrega y aquí estoy mientras escribo esto una hora y 20 minutos después de haberlo pedido y todavía no tengo pizza. He intentado llamar a la tienda dos veces pero no hay respuesta. Casi 40 y esto es lo que obtienes. Muy pobre En el futuro, olvide "Los niños grandes que no podían preocuparse menos por sus clientes". De vuelta a Petrony, incluso si solo consigo pizza y palitos de ajo.Acabo de recibir la noticia de que salió de la tienda hace 45 minutos y aún no hay señales de ello. ¿Cómo esta empresa mantiene clientes leales. El servicio es horrible.

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624stewartd . 2019-02-22

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Solo se ordenó desde aquí esta noche porque Petronys estaba cerrado. Realmente decepcionado. La pizza apenas tenía queso. Se secó, se enfrió y las rodajas de papas estaban crujientes (ligeramente congeladas). Muy caro para esa pizza de mala calidad. Tal vez solo la sucursal de Totton sea tan mala porque estoy seguro de que he tenido mejores Dominos en el pasado. O tal vez toda la compañía ha ido cuesta abajo. Completa desperdicio de dinero.

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166vikkyc . 2018-12-10

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Hice un pedido a las 9 en punto, para que la pizza se entregue a las 9. 45, como mi otra mitad estaba trabajando hasta tarde, en el rastreador decía "listo para la entrega" a las 9. 35 de la noche, sin embargo, cuando llegó a las 9. A las 55 pm, llamamos a la tienda y preguntamos dónde estaba: el hombre del teléfono dijo "está en camino" y luego colgó, ni siquiera nos dio la oportunidad de confiar. Así que, a las 10 en punto, volvimos a llamar y la otra persona dijo "el conductor de la entrega se fue hace 5 minutos", pero la aplicación dijo que se fue hace 25 minutos. La pizza aún no había llegado a las 10 y 10, así que mi otra mitad y yo intentamos llamar a la tienda, a la que seguían colgando a ambos. En ese momento, eran las 10 y las 10 y ambos estábamos hartos y hambrientos, por lo tanto, fuimos a la tienda y preguntamos dónde estaba y pedimos un reembolso. Solicitaron un reembolso de inmediato, pero hablaron a mi otra mitad como basura absoluta, tan pronto como salió de esa tienda, comenzaron a sonreír y reír. Llegamos a casa, la pizza estaba tibia, ni siquiera eso. No se tarda una hora en entregar una pizza de Totton a Calmore. La tienda asquerosa, que se ha ido por completo el año pasado, necesita una nueva administración, ¡alguien que realmente haga el trabajo correctamente!

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natlg53 . 2018-12-06

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El pedido en línea fue bueno, el servicio de la tienda no es así.

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Jo L . 2017-12-12

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Love dominó pizza nunca hay nada malo es la pizza en sí siempre deliciosa, aunque creo que son demasiado caros a menos que haya una buena oferta, pero este restaurante ha cometido tantos errores en los pedidos que he hecho y el personal puede ser bastante grosero. Llamé para averiguar dónde estaba mi pizza y me dijeron que la tenían allí para recogerla, aunque indiqué la entrega, he tomado los ingredientes incorrectos, la pizza tardó dos horas y llegó fría, así que ahora he ido a otra pizza local. outlet que siempre lo hace bien y es mucho más barato.

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nicolebU4848XD . 2017-05-20

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Pedimos nuestra primera Pizza de Dominos en alrededor de 2 años como un lujo. Pedidos en línea es un sueño pero luego me esperaba nada menos de una empresa como esta. Por desgracia, la experiencia va cuesta abajo desde allí. La pizza llegó en un razonable 45 minutos pero estaba tibia y no de la mejor calidad que he tenido de Dominos si estoy honesto.

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624stewartd . 2017-02-04

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Tenía unas cuantas pizzas desde aquí entregado con experiencias diferentes.

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kelly-dylan18 . 2016-08-16

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Had a few pizzas delivered from here. Good service, always quicker than they say which is good. I don't like the stuffed crust though

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Charlotte A . 2015-08-05

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Very nice pizza's. Delivery is free to local area and is very efficient. We love the Two for Tuesdays.

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Alison B . 2015-08-04

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al dominó es bastante normal que quieras en en el Reino Unido y crear impresionantes pizzas, definatel su favorito grasos tratar como una familia con buenas ofertas en línea y también grandes descuentos para servicios de emergencia/militares.

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Sarah M . 2015-03-31

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Order for delivery on two for tuesday. Order arrived in a timely fashion and was still hot on arrival. Courteous delivery driver aswell. I would highly recommend.

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HantsGlobetrotter . 2015-02-24

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