Hemos estado muchas veces a lo largo de los años, a veces tomando el control de todo el restaurante, y hemos estado satisfechos. Hoy fue muy pobre. La administración debe avergonzarse y avergonzarse. Solo una jovencita poco entrenada, Emma de guardia para saludar, dirigir el bar y servir a todo el restaurante. Hizo todo lo posible, pero necesita aprender a priorizar. Apetecible gestión para un día soleado, cuando deberían haber anticipado que podría estar ocupado. ¡Pero no lo hicieron!
El estándar de la comida era su buen nivel de uso. Pero el servicio, la velocidad y el flujo era muy pobre. 40 minutos después de la llegada para nuestro vino. 2 . 5 horas para 2 platos. Solo otros 2 comensales en el restaurante antes que nosotros y otros 2 en el jardín, que llegaron mucho después de nosotros, pero tenían sus aperitivos en el bar servidos mucho antes que nosotros. Emma también se distrajo con otros 5 que vinieron solo por bebidas, lo que ralentizó las cosas más. De lo contrario, vacía.
Es poco probable que regresemos hasta que las cosas mejoren enormemente.
Stayed here for two nights. Easy check in. Problem we had the first night was that the heated towel rail in the bathroom was giving off so much heat that it was making the room very hot. I spoke to a member of staff the following morning and they managed to get someone to turn it down for us. We had to wait a while for our breakfast on the second morning.
We found the manager that was on evening and breakfast was very helpful and friendly
Estábamos en Ripley para visitar a un miembro de la familia y vino a la Media Luna para una rápida en ruta.
Cerveza a buen precio, buen ambiente, y más al punto un casero y casera amables adecuados.
Ojalá tuviéramos un pub como este más cerca de donde vivimos, nunca estaría fuera del lugar.
Sin duda volvería si alguna vez fuéramos a estar de vuelta en Ripley.
Very disappointing visit as used to be a lovely pub. No precautions in place for covid - no details being taken from visitors and just 1 small token bottle of hand sanitiser on the bar. Big groups of very young people (made me feel old in mid-30s!)with no attempt at social distancing. Toilets were dirty and smelly. Won't be going back!
Commercial Rd The Friary centre North Street The Friary, Guildford, GU1 4YT, United Kingdom, England
Food delicious, clean and quick serve just in 3/4 minutes. I’ve been eating since 2014 till today. No complaints . reasonable price and large portions.
Not great at all! Noodles were tasteless and literally 1 carrot was in my box and classes as veg. It was the first time visiting here so I had high hopes given some of the reviews and insta feed. Will not be visiting again.
The food here is bland, greasy and absolutely disgusting. I have been to this takeaway on and off for the last 20 years, and whilst it’s never been good, yesterday’s meal was put straight in the bin.
This is the last time I will ever go to this take away,
The Boileroom, 13 Stoke Fields, Guildford GU1 4LS, United Kingdom, England
Was looking forward to trying the food here. Initially we found the staff to be generally rude. By 1800 they had already run out of a few choices, which can happen. Quite abrupt when telling us this, in fact, very abrupt. In the end, for 4 of us, at the cost of over £60, we had some chips and gravy. Nothing special. Massively disappointed. As mad as it sounds, if we had been treated a little better it would have taken the sting out of the experience. Will actively avoid the next time they are attending the venue.
Went in to get a take out coffee. Staff were pleasant enough and didn’t wait too long. However where the drinks were served was filthy. Spilled fluids on it. Serviettes on the floor. No one was cleaning anything. The toilets OMG were disgusting. Water or some sort of fluid all over the floor. No toilet paper. No hand towels. Absolutely disgusting
213 Epsom Road, Guildford GU1 2RB England, England
The cakes here are So delicious. My dad and I enjoyed the lemon cake. We very much enjoyed the Victoria Sandwich cake on a previous visit. It's the best Victoria Sandwich I have ever had!
Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever.
Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had.
When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you”
After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2.
So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later.
Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win.
But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food.
Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point.
Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced.
On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt.
Being nice doesn’t pay at this place.
Avoid at all costs.
Really nice atmosphere, busy but not crowded. Service slow at first but was fine after initial delay in ordering and getting drinks. Food was very good - Sunday roast. Sharing boards to start was a highlight.