Bamboo Garden in Guildford

Awful. Late and cold food and full of salt. Don't waste your money. It's vile food

I used to go here regularly over 20 years ago and I went there recently. The food is just as good and the service is just as fast and friendly. It's also close to the train station, so handy for commuters on their way home.

The lady who answered the phone was lovely, polite and efficient, she was able to accommodate us having small curry and sweet and sour sauces even though not specified on the menu. The food portions are small regarding chow mein and rice I would recommend spending the extra to get a large portion. Food came hot and fresh, the Bbq ribs the meat was tender flavoursome and falling of the bone. We ordered the King prawn curry and boiled rice, nice amount of prawns we asked for it spicy and it didn’t fail! I ordered the vegetable curry and rice, the spicy level was just right for me, I thought these dishes were going to come in one container they came separately( same as king prawn curry) , great value for money. I ordered one bag of prawn crackers we got two, was an added bonus for us-thank you! We definitely will be using this as our Chinese favourite from now on. I highly recommend you try them.

Ordered our 麻辣牛腩 (Mala Beef Brisket) and 酸菜鱼 (Sour Vegetables Fish), the taste was good! Recommended Chinese foods here.

Ordered our Mala Beef Brisket and Sour Vegetables Fish, the taste was good! Recommended Chinese foods here.

Well my first order at the new Bamboo garden ordered a set for two. states £28.00 and mixed hits d’oeuvres £19.00 which is a fair price when to pick my order up I was charged £57.00 , when I questioned this is I was told I had an early menu and it was a print mistake , well mistake or not they should have honoured the price on the menu I had so I won’t be using them ever again be careful then you order from there that it’s that price you think it is 🤬🤬🤬🤬🤬😡😡😡😡😡

My first takeaway was from here over 50 years ago, so others will always be compared to this.

Beef curry with special fried rice. Eaten this dish so many times, and it’s always delicious.

They have really great veg food. And If you tell them thay you don't want egg in your food or you want complete veg food they provide you with a substitute for it and make the preparation according to it.

Came for a quick nibble before getting a train home; got spring rolls and dry ribs. Spring rolls are the best we've had - came out piping hot and full of classic Chinese flavour. Best £4 spent on spring rolls Ribs were also good, tray was packed full and nice and salty. Soft and tender meat Delicious and what we needed, would come by again if we're ever in Guildford

Probably the most mediocre Chinese I ever had. I had chicken noodle soup and duck chow mein, the noodles were absolutely overcooked, barely any chicken in the soup and quite tasteless, the small chow mein was tasteless as well and barely any duck in it. Never again, not recommended.

The barbecued pork fried rice has a wok-like flavor, as expected! Chinese BBQ pork fried rice is refleshing and has slightly wok charred taste, excellent!

The home style meat (pork belly) with chowmein warmed the soul. I’d also recommend the char siu with rice and seaweed. I can’t tell if i was just especially hungry but the crispy duck rolls were divine. Ordered and collected in 15 minutes.

They obviously don't take card so they can hide their earnings and not pay tax like everyone else. Why's no one reported them to HMRC yet for an investigation?

We ordered a takeaway from here Friday evening,as we have not had one since Danny left.The six small fishcakes were greasy and overcooked ,inedible.The chicken curry was not pleasant,and boiled rice all stuck together.The mushroom omelette did not have enough egg in it.We used to use Bamboo garden regularly but never again.

The salt chilli peppercorn chips with white and spring onion and green chilli's was tasty all the food looked appetising the satay sauce was creamy could have tasted more nutty. The polish delivery driver was offensive.

Polite and efficient telephone service, collection quick and easy, But oh my the food..! That was the best part. Can’t recommend this place enough, we will be back. Ordered, salt & pepper king prawns, Cantonese rice, veg curry and of course obligatory prawn crackers. We walked home fir 10 mins and still the meat and fish was cooked to perfection. Seasoning spot in too! WOW!! Thank-you for making our Sunday evening g even more special :) See you soon.

Phenomenal and delicious food every time! Wouldn’t order from anywhere else! The fact they deliver to Godalming is a blessing. Thank you 🙏🏼

Ordered a Bamboo Garden tonight and ordered a Thai Green curry and chips and my partner had chicken omelette and chips. My curry was excellent!! We order from this place regularly, sometimes it is just ok, but tonight it was delicious! Whoever the chef was tonight keep them on every night!

I work nearby and Bamboo Garden was highly recommended by so many colleagues over the years that I decided to give it a try (firstly in 2017). Recounting that day, it was also suggested I order a particular dish on the menu, T8 (the Cantonese special rice). So off we went, no queue to order but delivery drivers were in and out, which is usually a good sign! I placed my order with May, a very friendly lady at the front, who I, (like many of my colleagues) became well acquainted with in later years! The price of the dish and a can of coke came to about £7.60, excellent value for money. The food was made to order and cooked fresh, we only waited about 10 minutes. The food itself was superb, and a generous portion for one. I'd never had all these flavours in one go before: succulent cuts of pork, chicken, and juicy king prawns, in a delicious sauce with stirfried veg and white rice - definitely special! I haven't been able to find anything else similar anywhere else! I have been working from home a lot since covid hit, so I haven't visited recently, but having just glanced at the menu I see it is now under new management. I will be popping into the office this week though, so fingers crossed they still serve the special Cantonese rice!

Excellent friendly service. Phoned in order and collected it at the time specified. Food was piping hot and delicious. Will use again!

We have used this takeaway for over 30 years and it was always excellent, I would agree that initially under the new ownership the quality was no longer there so we stopped using it. However after some good reports from our son we have returned and have to say that both the food and the service has been excellent. I have no hesitation in recommending them.

One of the best chinese takeaway in Guildford. The food are authentic chinese and when it says spicy and hot it really means it!

Delicious food, 1st time we have ordered here food was delivered quickly and hot very good price we all enjoyed very much

Awesome and flavorful food, I liked the ambience this place has, and the workers were very nice. Will surely visit here when I’m around.

Got a take away from here about two weeks ago, said to the guy on the phone I’ll collect as delivery would be over an hour. When I arrived they said the driver has left with my order as he was delivering. They said don’t worry it’ll be back here in 5 mins. Half hour later I was still sitting inside waiting. Not once did they give me an update. I finally lost my patience and said don’t worry we’ll go else where. They then said we’ve given you 10% Discount. Not sure how they worked this out as the bill was the exact same (£26) I said I’ll give you £20 and that’s it. With that they chucked me the bag and tutted at me. Shocking customer service. Food was actually pretty decent when we finally got it to eat it nearly 2 hours later. Will never return purely down to the rudeness of the staff. Apparently it’s changed hands... I don’t think I’ll be the last customer not going back by the grunts of the other customers waiting in there.

This spot is one of my favorites! Convenient rates, considerable dishes and the employees are constantly helpful.

This spot is excellent! Good rates, big portions and the employees are consistently friendly.

Great food, great staff! Food is always spot on from here!

Me and my family have been going to this Chinese for 40 years and they used to be really reliable. If orders were missed (hardly at all) they would apologise and let you have the item on the house.Since the new owners have come in, the service has been shambolic. For the second week in a row we have placed an order over the phone and was told it would take 30 minutes. We arrived just after the 30 minutes mark and the guy on the till said it’s accidentally been sent out for delivery and he would try to get hold of the driver. 20 minutes later my partner asked the guy again and he totally ignored her and started answering the phones instead. My partner then asked for the third time saying you haven’t even put the order through have you? He then replied saying no. What irritates me is the fact there was no apology and the guy lied to us and couldn’t own up he made a mistake. He also tried to overcharge another customer by £5 and forgot another customer order who ordered it in person.Update - 05/07/2020, since writing this review the owner has kindly contacted me apologising for the service we had experienced. In a gesture of kindness the owner has offered a credit voucher to the value of our original order, to keep our custom.

Awful service. Second week in a row they have lost my order, after ordering it over the phone. Used to be really reliable but now it's far from it. Another customer lost. Update - 05/07/2020, since writing this review the owner has kindly contacted me apologising for the service we had experienced. In a gesture of kindness the owner has offered a credit voucher to the value of our original order, to keep our custom.

This is certainly one of the tastiest place in the area. Always when I come there I am profoundly pleased. They always keep their very high standard service and the topmost level of meals they offer. You no doubt will love this place. Highly recommended.

Ordered from here a few times. Never had a bad dish. The food always arrives in good time and it’s always delicious.

Order took over 90 mins to deliver very poor and unhappy with food very bland wont be ordeing ever again not even worth the star i gave it stay away fobbed off with hevey traffick in guildford at 19:35 pm

highly recommended it！！Real Chinese taste！ real good Chinese restaurant with well-quality service，fast delivery and reasonable price！

Bamboo garden的饭菜非常美味！很喜欢香辣牛腩盖饭！非常推荐！

外卖味道大部分还不错，离学校很近，送餐很快，推荐咖喱鸡肉饭，如果不急的话可以去店里吃，啊啊啊啊啊啊啊。

the best Chinese restaurant in whole Guildford, the salt and pepper dishes are amazing, you guys should try, this is my first tier recommendation in whole Guildford

Bamboo Garden is the best Chinese’s delivery in Guildford town. Wonderful dishes and quick delivery! I highly recommend this place for especially students cause is quite cheaper than anther Chinese restaurant here. I like their lunch set so much ! Delicious food with good prices. 非常美味的中餐厅，每道菜的份量都很大并且味道很好，尤其适合中国南方地区人的口味。老板人也非常好，推荐给在这里留学的学生们。相对便宜的价格，方便的送餐服务和美味的食物。

First time visiting Guildford and thought me and my husband could try this place out - it was delicious to say the least. We ordered Singaporean noodles, BBQ ribs, Chicken curry and some other mains and they were all superb. Definitely going back whenever we visit Guildford again (very good location as it is opposite the train station).

Ordered my usual from Bamboo Garden the other night and I am absolutely gutted that since the new management have taken over its unfortunately gone majorly down hill. None of the meal tasted anything like what it's supposed to taste like. I could not carry on eating it as it tasted like perfume. Such a shame!

Ordered yesterday night for a party and the food was amazing!! Highly recommend the salt and peppercorn dishes. They prepared it very fast even though the order was quite long and they were very nice to talk to. Definitely ordering from them again!

This was the worst Chinese takeaway I’ve ever had, and one of the most expensive. From the moment I walked in I thought yeuch. Should have trusted my instincts. It reminded me of the grubbiest establishments you’d encounter on a backpacking trip. Cash only too. Huh?

What a transformation! I have been eating from here for over 40 years, moved away, and made the trip for a beloved meal, WOW! DISGUSTING! Roast Chicken Chips & Peas? More like Microwave Chicken, Half cooked probably frozen Chips, Tinned peas, and the best part (gravy) clearly has a new recipe!! What have you done??

I waited over an hour to get the Worst Chicken Fried Rice known to man.How do business serve food like this and get away with it. It all went in the bin. What's happened to this place. Absolutely disgusting and a complete waist of my hard earned cash.

I have been a regular at Bamboo Garden for many years. Amazing food and alot of it. Brilliant customer service. I.have tried all Guildford Chinese take aways and this is the BEST place.

I drove to Bamboo Garden after my local takeaway was closed for a couple of weeks and I searched for a replacement, landing on this one. I wish I hadn't.Until I got the food home everything was ok. The service was good, the price wasn't too high and the wait wasn't the longest I've had.Once I opened the first container though, things got worse. The pepper and chili chips were raw. They were warm, but solid and not cooked at all. The fried rice wasn't much better and I'd wager it had never seen a wok. It was cooked, but tasteless and likely microwaved. The chicken balls were barely that. Crispy on the outside, almost uncooked on the inside and almost no chicken.I phoned to complain and was told they'd refund the chips (which I initially asked about having been actually inedible) but I'd have to come back to the restaurant. I decided the whole thing wasn't good enough to have paid for so asked for a refund on the whole thing and was told I'd have to bring all the food back in if that's what I wanted. They asked if they could call me back and hung up. Having been out of the house for long enough on a hot evening I decided to cut my losses and when they called back saying I could collect my £3.80 when I was next passing I wrote it off as a bad experience that I wouldn't be repeating.

I've used here for years always been very good but does have new ownership so I will wait and see

This has been my benchmark place for Chinese Currys and nowhere has yet beaten them. (A few are close, but not yet there)Not sure if Danny is still here but lived up to expectations One improvement however was the chips. Not just recooked but freshly cooked and not dried out crispy bits of potato.. decent ones :)

Really upped their game recently. Give them a try!

This must be the worst Chinese take away meal we have ever had (and we have had a few!). Egg fried rice was dry and no egg!! Chicken chow mien - again dry and hardly any chicken! Sweet and sour chicken balls were just chucks of chicken in a heavy thick dough and the sauce was so thick it did not pour and did not taste right at all!. Total waste of money! :(

Favorite takeaways at guildford great Chinese food, very delicious curry chicken and curry beef, good service, fast food delivery, always here

The best takeaways are in guildford, I like their curry very much, and also like Fried noodles，recommended

Great food, great service, great conversation with ladies while I'm waiting

Owfull food & unpleasant service

Been using this restaurant for over 7 years with no even I minor problem Have always used the delivery service and now they want to add £2.00 to my orders. They say they offer free delivery over £16.00 but not now. Just lost a customer

Have been a customer for the past 7 years and have always received a good service but now they want to add delivery costs even if your order makes the required £16.00. Such a shame the previous owners sold the business as it has gone down hill very fast.

AWFUL wished we hadn't of bothered ,waste of money. Greasy tasteLESS food. Prawn crackers were stale chewey and1 star is too much to rate tbh. AVOID

Good food but the service is normally slow

The oldest Chinese in guildford. Still very good. Pricey though there is cheaper and better around. Still, been going a long time still consistant food fresh and tasty. The curry there unique in taste and yummy Lovely old take away.. ..still recommend 👍

Best take away ever! Highly recommend!

worst ever chinese. stay away disgusting.

We ordered a delivery - which was prompt and the food hot.However...The standard of food was poor - and we paid as much as we would normally do for a decent Chinese.Sweet n Sour sauce was vinegary. The lemon sauce was very acidic with lemon.The prawn balls were so caked in batter they were like doughnuts - heart attack material. And the crispy chicken was very chip shop like. Again - not good.Mixed veg was sloppy and the chow mein was crammed into a small container and was very average...I don't mind spending money if good but this was a complete waste..

I first visited this takeaway about 40 years ago as it was one of the first to open in Guildford. Time moved on and more local restaurants opened nearer to where we lived so thought we would give it a go last night as a change to our usual. What a disappointment. We have a fussy daughter so ordered a 1/4 crispy duck and chicken satay for her. The pancakes were dry and stuck together, the duck lacked flavour and the sauce tasted a bit acrid. The satay was smothered with peanut sauce, didn't even think to ask to serve 'on the side' so a non-starter for my daughter so we ate it - dry chicken and the peanut sauce just didn't taste nice. On to the chicken in ginger and spring onion and pork chow mein which were ok, but the shredded beef was poor with the sauce bearing no resemblance to the usual chilli sauce from other restaurants. We also thought it was pricey, for example plain chow mein and noodles was £5!!! Sadly we will not be returning!!

Been eating there for thirty years. Consistent.

I have also been using this establishment for over 40 years and can only say why would this be the case if the food was not excellent!

I could not do a review with a star so I'll now take this star away and minus all the stars in the universe terrible food disgusting I would rather eat dry cream crackers never will I order from here again

We've been getting our takeaways from Bamboo Garden for years and the food has always been excellent. It's certainly not the cheapest Chinese takeaway in Guildford, but it's our favourite.

What a disappointment bland and stoggy that was there last chance

We always find this is the best one in Guildford. Don't take card though. But great food.

Excellent takeaway, I had twice while I was visiting Guildford. I strongly recommend!

Just ordered this today and the food is at a very good standard way better than the ones on JustEat (Hoho, Jasmine, etc.)

have been a customer for at least 25 years....... excellent food very friendly people.... thoroughly recommend

Been using this take away for 40 years and have always enjoyed the food. Very willing to accommodate to change food because of my shellfish allergy. Very polite and happy people. Thoroughly recommend.

Our favorite Chinese takeaway. The chicken in yellow bean sauce is fantastic

Good food at a reasonable price

Very disappointed. One of the worst sweet&sour pork I have ever had and the soft drink they delivered had an expired date six months before! Will avoid in the future

Me and my family have been going to Bamboo Gardens for the past 40+ years, it was the 1st Chinese take-a-way in Guildford I believe. As a family and over the years, we have mostly ordered chicken or prawn curry, It's extremely tasty and it comes highly recommended. I've had friends over and they also love the chicken curry.. It has a distinctive flavour, very nice!

Best Chinese in Guildford. I live on the other side of town but travel her to get the best Takeaway in town.

One of our favourite takeaways. Love the Tofu and vegetables and Chicken and cashews in yellow bean sauce. Beef in Black bean sauce is also another favourite. Never had a bad meal from here.

Still the best in Guildford, been going here for many years now. The gravy is wonderful!

This place is absolutely waste of time. Food is not great at all !! Just got chicken noodles and I hardly could find any chicken or noodles between the bamboo shoots. Szechuan chicken and beef was like rubber and stank of cheep Tesco's szechuan souse and you can tell that meat was not fresh and also not properly prepared. Horrible microwave taste. Total disappointment. Whatever you buy there will be covered with bamboo shoots from top to bottom and that is not funny at all. I do like them but that was just ridiculous. Size of the food containers is tiny but food expensive and you wont get what you pay for. Please dont waste your time and and money. Avoid this place. There are other better places in guildford but this one scores 0.5 out of 10.

Regular customer for 30yrs plus. Best chinese takeaway in the area.

Live local and order regularly. Great food with fast delivery when needed. Great attentive staff.