Oriental Express in Guildford

Massive portions at very affordable prices. The food was hot, the Lady on the phone took the time to ensure there was no pork in my dishes on special request, she was very patient with me. Food is delicious and did not make me feel extremely thirsty like other restaurants, it wasn’t overly salted and I ate a lot and don’t feel bloated. FANTASTIC RESTAURANT THIS PLACE IS A GEM.

I had the most awful experience yesterday after ordering 2 lots of special fried rice and ribs. The food I received was burnt, stale (from I suspect the Friday 26th when they were supposed to be open) and cold. I called the shop and told them and the woman was so rude to me and refused to refund me. She denied everything not knowing I’d already tested it for bacteria ( have worked in the food industry for years) it came up positive. She then sent a new batch of the Same food again! And stoped answering my calls. Unfortunately I will have to report this because this is absolutely disgusting and both batched had a significant amount of bacteria indicating that my suspicions were correct. Risking your restaurant to “batch cook” as you said is just disgusting when you’re not using fresh food.

Been getting takeaways from here for 7 years now and the food has always been delicious, hot, good sized portions, and good value for money

Took an hour for the food to arrive but otherwise it was surprisingly excellent. Just as good as a sit in restaurant. The chow mien and crispy duck were really good, and the beef in black bean sauce was really really good. I genuinely did not expect it

Unfortunately the food wasn't really edible. It also presumably caused stomach upset after consumption. It would be desirable if the owner would subject the products from his restaurant to quality control (especially the rice and the meat).

I’ve been coming here for ten years. The food is always good and always on time. My go to menu is the quarter aromatic half duck, crispy chilli beef and chicken and cashew nuts in yellow bean sauce. Perfect for a family feast for four. Go for it!

Great takeaway, really take dietary issues seriously. Lovely and friendly

Lovely people and the food is very good. Love it when a punt on a new takeaway pays off. Can highly recommend the honey chilli chicken.

Great food, always come here if I miss my grandmas cooking

We use this takeaway often, occasionally try others but this one is by far the best for a Chinese takeaway

Do not use people. I was given food poisoning the other night from this place I had sweet-and-sour prawn balls and a mix cho mane. It was very oily obviously made me very ill and the portion of meat in the mix Chow mein was very poor. Most of it was just vegetables and noodles. Very poor takeaway very poor rating.

I would normally give a two or three star for the food. But tonight was fab. They must have a new cook because it was the best takeaway I’ve ever had from there.

Absolutely delicious food. Won't go to any other Chinese takeaway from now on. Order by telephone...not uber etc works perfectly and the delivery man found our house with no problem. You won't be disappointed. Sheila

Best Chinese takeaway in Guildford. Never fails to disappoint!

Doesn't taste as good as other restaurants and not worth the price

Good portion size, super quick delivery, great price compared to other Guildford based take aways, food was really nice.

Best hot and sour soup in guildford Food is always pipping hot and can't fault them.

I always ordered Chinese food in there if I miss Chinese dishes. The price is very reasonable and food quality is great. They got a lot of choices and I am sure you can always find something that you interest in.

not happy food lukewarm over an hour for delivery no discount they said half hour gree

I have been coming here for many years, and I can definitely say they make great food - Reasonably priced and decent portions. Worth a visit.

My girlfriend ordered a meal from this takeaway. When she got home she discovered the order was wrong. She rang them & was told they didn't do the meal she requested. She told them she had ordered the same meal many times. They insisted they didn't do it & could she go somewhere else! There customer service is appalling & we will never go there again. Absolutely useless staff.

The best Chinese in Guildford bar none. Unfortunately there is another unrelated one with the same name which is on delivery apps- this may be the source of the bad reviews. Always love the chow mein, the crispy beef in chili, all the little appetizers. There is a reason I am here almost every week.

Amazing beef in black been sauce

Brilliant… way better than Bamboo garden 🙏👍🎉

The best Chinese take away!! Taste really good with reasonable price

Very good food and easy to order

Worst customer service ever!! Instead of vegetable samosas I ordered for my partner we were given a meat roll even though he's strictly vegetarian!! Then when called to say we were given the wrong thing manager thought I was lying and laughed at me. Never got a replacement or any money back. SO RUDE AND UNPROFESSIONAL! Never ordering again from here!

Good, reasonably priced food, good portions, quick service.

Great local Chinese. Good portion sizes

Was 10/10 always go to these guys for anything. We ordered many dishes and it came on time and everything was cooked to perfection.

Absolutely love this place, food is amazing, prices are great and the services is incredible. Were given a 45 minute wait time today, which you expect on a Saturday and the food was here in less than 15 minutes - hot and fresh!

still in awre from how poor of a takeaway that just was. like omething out of Guantanamo bays tea time list. the pork was drier than an arabs toe, we found some comfart in the fact the prawn crackers and sea weed were bareable and edible but not enough to rate this place higher than a star. avoid like the plague people. youll thank my afterwards my conclusion is that oriental express are absolutley bumpin pass it on

While the Takeaway delivery service was amazingly quick, I suspect the reason is that most of the locals know not to order from them. Sesame Prawn Toast: All the prawns were replaced with oil. No sign of prawn at all! Vegetarian Spring Rolls: All the Bamboo shoots were replaced with oil. We could count the vegetables in the mini spring rolls on one hand! We didn't order the complementary prawn crackers... very oily. The mains were OK ish. There is a theme going on here, I think their chef has not caught up with the 80's let alone the 2020's. We were hoping for a healthy Chinese meal, we didn't get it. Sorry folks but this one can close as far as we are concerned, they may have some wonderful dishes hidden on the memory but we didn't find them. We won't be back.

This is our local takeaway and it’s the best. The food always arrives fresh, piping hot and quickly. The menu has a variety of dishes making it a great option. They are great with catering for allergies and dietary needs too. Love oriental!

Lovely food and service. Not the closest to me but much better than the local ones, my favourite chinese takeaway in guildford.

Quick, efficient service. Great food. Happy driver. What more can you ask for? Honestly couldn't be happier. Thanks so much!! Definitely will be ordering again!

I have been using the Oriental Express since it opened, I thoroughly recommend it for quality and value

We ordered a takeaway, I made an error with the order so I called back, I got a lot of huffing down the phone but the order was changed. The guy who delivered it, was friendly enough, when it got to my boyfriend eating the chicken, it was tough and fried (not roasted), my meal was fine, but the rice was rubbery and clumped together. We rang to complain but no apology and told “that’s fine, and that’s what it is”. I would not recommend!

A brilliant Chinese takeaway. Food is fresh, high quality and the staff are really pleasant. With such a varied menu, there is definitely something for everyone. I’m very impressed with the few vegan options - the tofu in vegetable and black bean sauce is delicious. Recommend for anyone especially during this isolation time. Arrived promptly and piping hot.

Came within 30 minutes and quality was amazing. Always used to get this after driving past the train station too. Ordered something different everytime and was never disappointed.

From the outside, this looks like a slightly scruffy British Chinese takeaway. But in fact our experience showed that appearances can be deceptive. If the general impression of scruffiness put you off going there, you would miss some pretty good food. We went there looking for some favourites such as sesame prawn toast (surprisingly its roots are in authentic dim sum - make sure it's cut into triangles, not fingers), "seaweed" (really spring greens); and crispy aromatic duck with hoi sin sauce! The food was ready within ten minutes, and there was only one small problem: the duck had not been shredded, so we had to do that work in a hotel room with a plastic spoon and fork :-) Otherwise, the food was excellent.

Not nice... Rice was stodgy.. spring roll was not cooked on the inside. Lamb Currey did not have much flavour.. and the prawns in the honey chilly, the prawns where well over cooked....

Failed to let me know that there is pork in my food and it was not mentioned anywhere in the menu. When even asked about if there's meat in the food was not told about the pork. When I complained about the food, I got asked why I cant eat pork instead of an apology and was faced with an angry manager. The quality of food has drastically dropped and god knows what they're putting in your food. Never coming back to this place again.

Delicious food, great menu, staff are lovely.

Tried this place a couple of months ago and the food is always amazing, great prices, delivery always arrives well before the stated time and is always hot. Polite delivery drivers. Would highly recommend this takeaway!!

Myself and my housemate ordered the chow mein with different meats,prawns and veg. It was horrible, visually it did not look like chow mein, nothing was mixed together, the noodles had no flavour and were watery. This chow mein was offensive to my Asian heritage. Now I am sad. If you don’t want to be food sad, do not order from here! It took an hour and a half to arrive. Not worth the wait or the money!! Imma actually stop being lazy and just make my own next time haha

Always order my chinese here! It’s been so many years, good quality food and always fulfill my cravings! Ps if u love ribs, you hat try their sat and pepper ribs! It’s super tasty!

Four of us had a carry out delivered. We had breaded chicken with sweet/sour dip, samosas, prawn crackers, sweet/sour chicken, chicken curry, fried rice, chips, seaweed and two different types of noodles. Everything we had was good except for the breaded chicken starter which was over cooked and dry (Not very good). Reasonably priced and food was delivered hot.

Best standard Chinese takeaway in Guildford. Friendly service, generous portions and good value for money. The simply cooked stir fried chicken with garlic and chilli is delicious.

Best chinese takeout in guildford, wouldnt go anywhere else

First time using this take away and I was impressed with the service, speed and taste. Food ready quicker than expected, very tasty beef and what I liked most was the prawn crackers were a smaller portion - meaning none were left. Praising small portions, there - a first. Very friendly service on the phone and in the shop.

Our usual, and closest Chinese Takeaway was (for some reason) closed, so we thought we'd try this one! REALLY good food and at a very reasonable price, and with delivery UNDER the 30 minutes they quoted. Chicken balls were actually fresh chicken, very tasty and weren't oily - with delicious sweet and sour sauce. Singapore chow mein was tasty and full of vegetables. The chicken curry was EXCELLENT! The sesame toasts were tasty and not oily either. Including a bag of prawn crackers, £21.50! Will definitely use Oriental Express again - Thank you.

Yep, this place is amazing - I’ve never used the delivery service but the food is really good.

Always order from here now, tried several takeaways in town and this one is by far the best. Delivers fairly quickly too

Food is always piping hot, fresh and delicious. The menu has so much variety and is budget friendly. Can’t fault this Chinese as ordered many times and have never had any problems. The staff are excellent and the delivery is so quick I barely had time to set the table!

The food is nice and reliably consistent. I would personally prefer they used a little less salt though, as I'm left as thirsty as anything after eating their food. Staff could be a touch less abrupt at the place, perhaps some CS training wouldn't go amis.

Kind staff and great customer service, don’t know where the bad reviews came from as our food tasted great! Even went out of their way to make me up a dish which wasn’t on their menu :) service was quick and, again, food tasted amazing. Great prices as well :)

The worst Chinese food I have ever had. The chow mien tasted like it had been sitting on the heat since the morning. Everything was slimy and tasted stale. I am very disappointed and would never order Chinese from them again. I definitely do not recommend!!

Probably one of the worst Chinese takeaways we have ever had in this area. Wasted £33 tonight and I won't ever be going back.

Excellent, ask for the duck chow mein, very good

Best Chinese food in Guildford . Friendly helpful staff and always delivered quickly .

Has really gone downhill, food always late and poor quality. Last time I use them

Myself and several friends thought we'd treat ourselves to a tasty chinese on a Saturday evening. However, we were bit treated to a tasty chinese but a dry and flavourless one. Out of the 8 or so dishes we had, only a couple were decent and the rest were really not tasty at all. The pork balls were incredibly dry/tough, the honey pork was ridiculously bland and the house special chow me in was flavourless. A real shame.

By far the best Chinese take away in guildford.... unfortunately today they didn’t open :(((((((((((((((

Love getting our Monday night treat here, yep every Monday we have this to look forward to !! Cant count how many times we have ordered from here and have never been disappointed.

Used for about 3 years now ordering weekly for nearby Poker night. The food is always really good with nice quality meat and great sauces.

Great food. Quick service. Good prices.

Ordered a takeaway as a have a few times before, great service on the phone from staff, I have to say the food was fantastic, nice meat and not processed which is refreshing. I think they take great care in preparing food unlike a lot of places. I think it is good value for money and would recommend to anyone, they do some Lovely Thai curries too. Thank you.

Brilliant service and quality food best Chinese in guildford clean respectable take away

Didn't have more time, order was done very quickly. Had a roasted pork with rice. Not super tasty but not bad either. The guy there was nice, always a plus.

One of our favorite takeaways. Good variety of great tasting food. No problems with delivery service = has always been within time stated.

I haven't eaten here but I have seen the kitchen and it looks pretty good to me. I was on holiday in Guildford and had to do some laundry up the road and was absolutely busting to go to the loo. Three other places told me to go away but the guy that I spoke to [who I assume is the owner] allowed me to use his toilet. I would just like to thank him again :) I am sure your food is wonderful

Always good food.. delivered quickly s

Mi novia y yo decidimos probar este para llevar y no podríamos haber hecho una peor elección. La comida es espantosa, pedimos 4 platos diferentes, que todo incluido pollo, y básicamente todos ellos tenían lo mismo sosa pollo asado justo tirado en el salsa, que en todos los platos era horrible. Casi sin verduras, y todo sabía y parecía como si no era persona chinos que participaron en la preparación (y si estaban, Dios que comen mal.

Nice food. Chicken chow mein is amazibg sometimes

Great take away, lots of people waiting for takeaway suggests good place to do takeaway. delivery was quick too

I am delightedly munching my way through a thai red beef curry which was ready for me in under 5 minutes. Can't fault this takeaway!

Super quick, almost as if they had our order made before we'd even called! Prices are fair and selection is good, even for veggies Would go back again

Always very good ..used over 100 + times

Buenas porciones de tamaño, buena comida degustación, fiable y que proporcionan. A mis hijos les encanta la comida de aquí. Tomar la cena para 4 - en nuestra casa este alimenta 4 adultos y 2 niños y nos lo pasamos de las sobras! Si tienes...

He vivido en Guildford durante 8 años y en todo he visitado Oriental Express. He solicitado llevar de otros restaurantes chinos en Guildford como OE están cerrados los martes, pero ninguno de ellos se compara y para ser sincero otros comida china que he probado (comer) dentro del Reino Unido no se puede comparar. No he estado en China Town, así que mi opinión puede cambiar.

Best Chinese by far in Guildford Beat chilli fried chicken ever tasted. Amazing large spring rolls. Take always never have to wait long and food always arrives pipping hot.

Regularly enjoy a mid week takeaway from here. Reasonable, food is always hot and delivered on time. A really reliable friendly service.

There are reasons why the chinese students go there 1. It's CHEAP! 2. It's conveniently next to the university 3. It means they don't have to cook/clean themselves! The food is not great , our sesame toast was soggy, rubbery and luke warm, the prawn in black bean sauce was watery, the chicken in sweet and sour sauce just tasted of sauce, and the rice was soggy and over cooked (and a strange greyish colour) There are much better Chinese takeaways in Guildford

This review addresses takeaway food and service only, this is not a dine-in restaurant.We ordered our food by phone for delivery, it included; duck in plum sauce, fried beansprouts, egg fried rice, sea spiced prawns, pakchoi in garlic sauce, fried rice with garlic. The food was delivered after a 20-25 minute wait, not bad for a busy early Saturday evening. The food quality was poor. Both of the rice dishes were just a solid mass of inedible rice, you sliced it rather than spooned out loose grains of rice. The duck came with a orange, not plum sauce, the duck was spoiled by having the skin left on, which may have been ok if the skin was crispy, but it was horrible. The sea spiced prawns were tasty, but not sea spiced as I know it. The pakchoi was over cooked in a nasty tasting garlic sauce, and the beansprouts were exactly that, a tub of plain beansprouts. All-in-all a disappointing meal for almost £30, value for money was poor as was the food quality. Based on this experience, we will not use this place again.

They have a great and quick service. They have a fabulous choice of food on their menu with a great range, even for a vegetarian! The food felt homemade and was really nice.

After reading the reviews I'm disappointed. We had crispy duck which was far more greasy than I've had previously & in my opinion of poor quality. Plum sauce was lumpy and had separated - it was thick in places & clear in others. Although there were lots of shredded spring onions and cucumber they were definitely not fresh & had dried out a bit. The pancakes were OK. I would say the price is slightly above average. Not recommended as there are far better Chinese take aways in the area at a comparable price.

I've had some distinctly average Chinese food in my time. We seem to accept the average too readily. However, this place always delivers. Literally. Fast and efficient service and generous and good value grub. The set menu for two is always a winner and the crispy duck is some of the best I've had. Can't go wrong with this place, especially with free delivery!

After searching online for a local Chinese takeaway, tonight it was for the first time when me and my husband ordered from Oriental Express. We placed the order via telephone and within less than 25 minutes later, the food arrived, hence they get 5* for the speedy delivery.Here is what we have chosen from their menu and our rating is as follows: Barbecued spare ribs in sauce (3*), Sesame Prawn on Toast (4*), Chicken Pad Thai (1*), Crispy Seaweed with grated scallop (5*), Calamari rings (2.5*), Sweet & sour squid (2*) and Fried rice with prawn (4*). Since the dish that I was interested in the most was the Pad Thai and because it was so disappointing, I will not order from this take away again.

Quick and delicious. We have eaten from here three times now and highly recommend it as economic, but high quality Chinese food. Not too much MSG either.

often use this takeaway, can't fault the food at all. Recently had an order for 14 people, food arrived at the time I asked for it (I ordered it lunchtime to be delivered in the evening as it was quite a lot of food) it was piping hot and everyone enjoyed it. They even put a couple of freebies in. Can't ask for more than that, very happy with them.

Really nice food, one of the best Chinese restaurants in Guildford. Will definitely order again. The Won Ton soup and rice/noodles dishes are especially yummy.

Unfortunately due to living out in the sticks (Albury) so many takeaways refused to deliver to us. I phoned oriental express & the man on the phone was very polite, professional & accommodating. He was understanding that although we lived in Guildford we were still quite a long distance from the restaurant. I was given an additional £3.50 charge but I insisted on giving the driver a bigger tip as a thank you. My husband & I are quite fussy about our food & tastes e.t.c & I can guarantee you will not be disappointed! The food was absolutely delicious! It was also still piping hot on delivery which we were very impressed with due to traveling time! We were given a delivery time of 45-1hr & the food was here well before the estimated time! We ordered starter for 2 & a 4 main meals all of which were perfect. We enjoyed out takaway very much & we will definitely be coming back! We also intend to come for a meal in the restaurant itself. Thank you oriental express, we will be sticking with you for sure!

Ordered using Hungry House and it had 4.5 stars so we were really looking forward to the food. It arrived and we were massively disappointed, the mixed starters were soggy, deep fried pastry bits no filling was evident in anything. The Kung Po prawns were all soggy batter, only mildly spicy and with mushy peas??!! The chilli chicken was terrible with over cooked veg and to be honest I could have cooked a better stir fry myself. The egg fried rice was brown and tasted over seasoned with soy and something else. The Singapore noodles were ok but lacked any other ingredients other than vermicelli, the Chinese pork was overly sweet and lacked any real flavour.Massively disappointed, and now on the hunt for Guildford ultimate takeaway Chinese.

It is always a good sign when all the Chinese people in your university accommodation choose to go to Oriental Express to get their take away. It has always been very quick when I have popped in and have a good choice of food. I would recommend it to anyone.