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The best restaurants in Canterbury South East
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Delivery
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Outdoor
1083 Opinions in 4 websites
ONE STAR – WOULD GIVE ZERO IF I COULD Let’s set the scene: I’m a vegetarian (aka, no meat, no exceptions). I waltz into Taco Bell, confident that their fancy touch-screen kiosk would handle my no-meat needs with its nifty “make it vegetarian” option. I order a Taco, Burrito, Chips, and a Drink, thinking I’m safe in the hands of modern technology. Oh, how wrong I was. First, someone dares to interrupt my vegetarian bliss to clarify if I wanted black beans instead of beef or with the beef. Sweetie, the word “vegetarian” literally means no beef, no meat, no animal-anything. Why is this even a question? 🚨 RED FLAG #1. 🚨 Fast forward: I get my order, sit down, and take a bite of my taco, expecting a mouthful of black beans and happiness. What do I taste? CHICKEN. Yes, CHICKEN. Not beef, which I had explicitly removed, but CHICKEN. A protein that doesn’t even belong in the taco to begin with. I was flabbergasted, appalled, and honestly? Traumatized. Not only was my meal ruined, but now I’ve accidentally eaten meat for the first time in years. Cue the vegetarian existential crisis. Naturally, I march up to the counter with my tainted box of betrayal and explain the situation. The response? Less than zero urgency or sympathy. The employee looks confused and calls the manager. Enter the manager, who seems more interested in debating the validity of my complaint than fixing it. She offers to refund me… for the taco. Excuse me? THE. TACO?! What about the rest of the box? Do you think I’m going to gleefully chow down on the rest of the meal that was prepped alongside its chicken-loving cousin? Hard pass. After practically begging for the BASIC courtesy of a full refund (which should’ve been automatic, btw), the manager finally complies, but that’s it. No apology. No fresh replacement meal. Not even an ounce of acknowledgment for the fact that they just force-fed a vegetarian meat. I expected at least a little groveling—maybe a free dessert for my troubles? Nope. Just a big fat nothing-burrito (which, at this rate, probably would’ve had bacon in it). So here’s my advice to Taco Bell: 1. Teach your staff what “vegetarian” means—it’s not rocket science. 2. Triple-check your orders before sending them out to avoid poisoning unsuspecting customers. 3. Work on your customer service because to be honest it was drier than the chicken I ate against my will. Until then, Taco Bell is OFF the menu for me. P.S. I’ve already filed this incident under "reasons I have trust issues".
934 Opinions in 2 websites
I alwaye go to waitrose at least 3 days a week for shopping and visiting their cafe. Staff are very polite and helpful. Waitrose cafe offers various foods and snacks.the cafe is always clean and tidy Free wi-fi staff are always polite and helpful.try the cafe you dont be disappointed.
223 Opinions in 2 websites
Second time to panera's both times were awful a bowl of soup was only filled halfway frist time, 2nd was mac and cheese halfway, both charged bowls prices.(of course) When I called to tell them the soup was bad/salty/ thick and gross, maybe you should ask chefs to add water/chicken broth to it. her answer was priceless... We are not aloud to fix it, we have to use what they send us? When the bad ,thick, salty soup is gone we will open a new one. However I will pass this to corporate. Tell corporate to eat their own soup( my advice don't use salt or spoon, fork works better. God help customer!!! HIRE A CHEF!! Restaurants and cable are optional first to be cut out of budgets
167 Opinions in 1 websites
I've been there yesterday for the very first time. The ambience is amazing - you have a plenty of sitting space. Quality of the food is decent enough. I'd rate 4/5. I've tried their Katsu Chicken with rice and gravy. Note: if you are looking for something spicy you might be disappointed. Overall a great experience I'd say.