Bay Kebabs & Burgers ( Original )™️ in Canterbury

How do you deliver me a can of coke that’s genuinely hotter than the food? Usually my go to but last 2 times I wouldn’t have even fed this food to a dog. Won’t be using again.

I ordered a Mega Mix 2 kebab which I was told come with rice, medium chicken Shish & a large chicken Shish over the phone for collection. I collected the order and double checked with the guy that all of the order was complete. When I arrived home I noticed the medium chicken Shish and rice was missing. I phoned to advise them that my son’s meal and the rice was missing and I was told that the Mega Mix 2 kebab didn’t actually come with rice so they charged me an additional £3 over the phone for the rice and said that they would send the missing food out for delivery immediately. I waited 40 minutes and it still hadn’t arrived so I phoned and was told that the driver was on their way and it would be any minute. I then waited another 20 minutes and it hadn’t arrived. I rang and the staff member passed the phone to the manager who said that it hadn’t even left the restaurant and that his staff member must of got my order confused with another order. In total it took an hour from when I originally reported it for it to be delivered which was extremely frustrating.

Very yummy! Totally respect the owners desire to cook kebabs with coal, when gas is so easy and cheap. The taste when cooking with coal is far superior and the truth is; if you want truly authentic Turkish food in Turkey they’ll cook with coal. Perfect location and reasonable prices ❤️

Amazing place, This has got to be the best Secret Garden Restaurant, in Herne Bay by far. I've tried a few kebabs and Indian takeaways in Herne bay and this has the best quality chicken by far.. staff are all well mannered and well trained. The owner has got to be one of nicest people I have ever met. Also My daughter left her bag behind, everything untouched when we collected the next day, and to add to it was a little cuddly bear to make my daughter's day.. but the food was spot on. Got treated like royalty. Will be coming every time I visit my mum without a doubt. 👌🏻

Restaurant Secret Garden at the back We ate plater and minced lamb was totally gone it was smelling like corps! Owner said that is ok and that is how they make it and refused to swap it ! Very bad service also nothing was tasty. I am so surprised. Only waitress was polite and this was the best thing in this restaurant!

2 hours late cold food portion was a joke don’t bother better off going Hungary absolute joke of a takeaway

Not what I ordered, also disgusting x

BAY KEBAB SHOP HERNEBAY BEST KEBABS IN THE BAY ORDERED AND DELIVERED IN 30 MINIUTES WOULD DEFFENTLY RECOMMEND BEEN USING FOR YEARS FIRST TIME IVE HAD IT DELIVEREDGREAT STAFF CLEAN TIDY SHOP THE OWNER HIS GREAT THANKS ROGER

Didn’t deliver correct food and when tried to chase up hung up phone on us

18:30 ordered, 50 minute wait... 20:45 delivered... constant lies about food being out for delivery and updated delivery times... 2 hours and 15 minutes, appalling Avoid for delivery, 4 very hungry kids, not the Friday night treat, disappointed chose to spend wages here and a shame as the food whilst good was not worth the wait Be warned

I don't think the rating on just eat and Google is accurate. Best kebab we've had in Herne bay. Good price, nice salad. Friendly delivery. Opt for the Turkish bread instead of pitta

The newly opened restaurant is beautifully decorated, staff are helpful and friendly. Would recommend.

Didn't realise this was under new ownership. Cheeky chaps serving, polite too. Shame food is served in foil containers as spread out. I expected a donor kebab with pitta bread, it was a Turkish bread which was okay. Food was tasty, my friend had a chicken shish that was delicious. Yes they are peppers not a pickle as told which could have been an allergy issue, thankfully tasted only a small part. They prefer cash, which is fine, but not fine being over charged a couple of quid! It was okay, not sure I'd return though if I was in the area again.

The best kebab in the bay always good 👍👍👍👍 👍

Great food delivered on time which is a refreshing change! Also impressed that they actually read the additonal notes/requests we added to our order and accommodated them all...so many places don't.

Chicken shish, tasty hot and NOT dry. Forget pitta bread, Turkish bread is my new favourite. Try it 🙌🏻

Delivered late.food stone cold,chips missing from order,not very friendly phone manner.tried to ring to discuss the issue,engaged.. Microwaved the food to bring it back to life,didn't taste that bad to be fair.

Been using this shop for around 6 months when I first moved to Herne Bay. Every-time I go in here I’ve never been greeted or thanked for my purchases ever. Staff come across as rude and blunt. Today unfortunately I will not be coming back ever again. Went in to get a large portion of fries which usually cost £3.00 and the guy behind the counter tried charging me £6.00 for the same portion and I said I’m not paying £6.00 why is this? And he said because you’re paying by card. I’ve never paid cash in the 6 months of being a customer and it’s never been a problem before. There are no signs indicating a higher charge for using card. In other words it was a complete piss take and scam to try to get a bit of extra money out of me. Disgusting. 1*. Avoid.

Food was something you would have after a night out not something I would have sheesh was okay very chewy

Just had our first kebab from here absolutely delicious definitely recommend x x x x

Orders food through just eat waited 3 hours called many times still no food just eat take your money no chance of getting it back total joke no food ever came &25 gone in someone’s pocket for doing nothing…. Don’t use just eat to order from here you will wmd up with no food & your money gone…..

Ordered this evening. Food turned up cold and the portion size was a joke. The below picture is supposed to be a medium meat and chips. £8 for a match box of meat and 5 chips

Soaky and cold chips, burger was rubbery with no taste and they forgot the salad and hardly any burger sauce, If you want a kebab or burger in the bay don't waste your time going here goto King kebab much better food.

The worst place I have ever been to. Rude, incompetent and completely forgot half of my order.

I live 6 miles from Bay Kebabs but it's the best Kebab I've had so worth the journey. Friendly staff who know their customers.

One of the best Kabab Restaurant in Herne Bay

I ordered a kebab. When it was delivered, the guy just left the meal on the doorstep without ringing the bell or knocking. The food was stone cold. Couldn't get refund. Totally disgusted with service.

Fantastic doner kebabs. Have been coming here for years now and the standard never drops.

Good prompt service.....Chicken shish kebab...love that charcoal bbq taste.....i really do! You have changed your style of cooking and i like it. Keep it up ...it really does make difference to the taste.

Extremely accommodating. Their attention to customer service and inclusion is excellent, their pizzas are actually fantastic and their portion sizes are exactly what a hungry bodybuilder wants for a cheat day!

Ordered food and it took over an hour and a half to be delivered when it was supposed to be twenty minutes. Rude staff and the food was cold. Awful.

Best kebabs in Kent. Had lovely food this evening and will be using again

2hours later and STILL waiting for 2 kebabs. Every time i order delivery from here its the same never any quicker then 1.5hrs. When i asked why has it taken so long i was told i dont know i dont work in the kitchen!!!!!

Best kebabs in Herne bay coal grill, you won’t be disappointed friendly staff I’m there every week

Absolutely the worst kebab iv ever had stone cold, grissly mess and 15 minutes late won't ever order from here again

This is the worst kebab shop in herne bay. Below picture is a chicken nuggets and chips meal, as you can see it had a grand total of 4 chips. We also bought a lamb donner, chicken burger and chips and it came to 30. Chips were rock hard and overcooked, just overall terrible. Claimed they didn’t take card either so had to go cash point. Everyone’s woken up with a painful belly. Never again.

I'm from leeds guys was on sofa deliveries was hungry so thought try this place customer's services very bad as rude asked for toilets no have for customer's we ordered chicken doner kebab it's burnt very hard to eat no sald had to pay extra I really won't recommend

Too class kebab, with unexpected delicious extras. My new favourite in the Bay.

Ordered a collection through just eat collection only. Once collected the order got home and half the order was missing called the takeaway and asked for the missing items to be brought out to us and was told no and had the phone put down on us. Returned the order to get a refund which they was refusing only to be sworn and and receive abuse from the owner. Avoid this establishment unless you want to receive abuse if your order is wrong

food was nice but delivery driver was kissing his girlfriend in the car and the girl in the car was giving me and my friend extremely rude looks

Twice I've been to Bay Kebabs and its just awful, the men are very rude and unpleasant and the food is over cooked and nasty, a thoroughly demoralising experience.

Great food once again. I am happy to drive 5 mins to collect my food when the quality of food is that high. Very happy.

Worst kebab I've ever ordered, burnt to a crisp all the meat, and the naan bread- could of killed a man if i threw it at him. Salad was swimming in water and mushy First time I've tried the food here and I'm not happy. Rang the shop and all offered was a sorry. #shitta

NOM NOM NOM and NOM !!! Friendly and welcoming staff. Food cooked perfectly, and issues or mix up with the orders we placed. Very chatty, and happy for us to try something we’ve not tried before. We’ve been many times, and will be back again, and next time for your deep fried halloumi 🤪

popped in with a friend as I’m not from the area , staff were friendly and polite would definitely recommend reasonably priced food was good , Thanks guy’s

Kebab is decent but they 80 percent of the time get your order wrong and give little refund when it happens

Always order from here but gone downhill lately. I ordered a donner kebab and had 2 cucumber slices and 1 slice of tomato when I asked for all salad with it and I asked for burger sause but got hardly no sause with it. Very disappointed and won't be ordering again if this continues

Th food was brilliant and the delivery driver was lovely too

Banging food, amazing customer service and just all round amazing atmosphere. 100% would recommend to anybody who likes their takeaways and the guys there are incredibly friendly. Amazing!

The food is perfect. They always cook it quickly but never rush it. The customer service is wonderful. The guys there are always joking about and having a good time. Definitely would recommend.

Great food Nice people Lovely home made wraps Made from home

The best take away food in Herne Bay excellent food and friendly service 💫💫💫💫💫

I really enjoyed the kebab here. Quality meat and they use nicer bread. Not that there's anything wrong with pita. They've got the best pickled red cabbage I've ever tried.

Worst kebab experience in herne bay, tried charging me 10,50 for cheesy chips then checked the box and may aswell of picked out one flake of cheese

Best kebab ever!! Totally recommend them ..

The kebab itself isn't actually that bad its the service. They mess our order up all the time and think a bottle of coke makes up for our meal being ruined? Get told to order on the website to get a discount and they mess up the order.. Order on the phone and waited an hour and a half when I was told 15 minutes. Sadly we found a better kebab in Herne Bay

Absolutely looooooved the chicken and lamb kebabs! An added bonus is that the staff are very friendly.

When I first moved to Herne bay was blown away by the staff , the way they worked and the interaction with customers… the past few times has been disappointing, food ok ish , price’s vary £7-£10 for just meat chip and salad Much more friendlier ,cheaper and tastier takeaways in the Bay Sorry but I don’t get takeaway regularly and felt let down today x

Never had a bad kebab, may take a while in busy periods but the foods always been good..

You I moved into Herne Bay area about 5 years ago and i can honestly say I've never had a bad meal the chicken shish is absolutely delicious and great value its BIG so i would highly recommend it to anyone Jim 6a sea view

3rd time ordering delivery and 3rd time it's been over and hour to arrive. Been waiting 1hr10mins and still nothing. They used to be great so gave them the benefit of the doubt but won't be using again.

Absolutely awful experience! I wouldn't recommend to anyone. The food was horrible, very brittle, had a tangy taste and very chewy. Charged extra for salad which normally comes included on a kebab from there, Didn't get what we asked for and no sauce which was asked for. They was very rude when asked to pay by card to which we didn't know it was cash only and got the reply urgh it's cash only go down the road and get cash was his reply.

Super nice yummy kebab. And important thing is clean . Nice garlic sauce fresh vegetables.

Stopped by for dinner after my shift. Very professional and friendly 👏 also great food. I'll be back.

Great Food, Great people will always recommend if your in Herne Bay and your hungry!!

most lovely people and amazing food! highly recommend

Just had my first kebab from Bay Kebabs & it was one of the best I have ever had. Would definitely recommend

If I could rate no stars I would Bay!! Bay Kebabs are absolutely disgusting! Food was left on my doorstep and the delivery driver had fled before I had even got to the door. Food was covered in things I didn't ask for. When I phoned all I got was someone say "mm" to me then was passed over to the manager who said "just take it off" and "our customers like it your the only one moaning" when I asked what he was going to do about it he said next time I order to ask for nothing on it which I replied with there won't be a next time. He just kept saying "I don't think you understand me our customers like it" i asked him what he is going to do about my food and again he told me to just take it off and then he hung up on me. Absolute poor service will never be going to them again disgusting!

Flying visit to Herne Bay and came across this restaurant. Staff were very friendly and helped my friends and I choose what to order as we were incredibly hungry. We ordered a family grilled meal which came with a large selection of meats, both grilled and doner, with a lovely authentic salad, starters and other side trimmings. The meat lamb and chicken was excellent quality and very tender, I could taste the freshness. The taste of the food was exceptional and the restaurant really offers an authentic Turkish taste. Lamb and Chicken doner were also very nice, it was cooked to perfection with great delicate tenderness and with the right amount of crispiness on the edges. I was especially pleased with how fresh the food was. The portion sizes were very generous and the meal we had ordered for three people was more than enough for us heavy eaters. The takeaway packaging is also good quality, they don't just bung it in takeaway polystyrene boxes they have premium aluminum packaging to keep the food warm and juicy. The prices are very reasonable and you really do get a lot of value for money. It's hard to find fresh grilled food cooked in front of you at these sort of prices so this was also attractive for us. Overall, I would give this business a 5 Star rating as I can tell that these guys are passionate about what they do and provide a very high level of service and top quality food to go with it. The only issue is - I live too far from the place so can't have it as often as I would like :P

Not new to Turkish food but this by the far tastiest Turkish food I have had anywhere in UK or Germany. We were visiting from North west London and decided to eat here before heading back, so so so happy we did. All staff, Kadir and Ibrahim were polite, generous and accommodating going above and beyond. (yes such good service we had to ask their name!) Prices are very reasonable for the food they give and the food was cooked to perfection. Donner meat is cut in various ways but whoever it was that cut this donner did so when perfectly cooked with the right thickness add crispness to the donner (not easy to do). The lamb ribs were so succulent, the lamb chops exceptional, the chicken and lamb shish simply brilliant. The meat was cooked exactly how it should be so. I am simply amazed and was not expecting such great quality and service. Being served in any business by happy employees says a lot about the owner/management, they are definitely people of outstanding character. One should be happy to spend their money at such a business where customers are valued. Simply brilliant just eat from here you won't regret it if Turkish food is what you want.

First class food ,say no more it's just excellent. Try it out and see for yourself 👍

Always delicious food and great service. It's my number 1 kebab house.

Great place everything is fresh and amazing kebabs. Nice and friendly staff

Always so friendly, best kebabs in Herne Bay. Food is always delivered hot and well presented. Thank you, Ellie

Well this is the second time I have used this kebab shop, this time we drove from ramsgate because our first experience was amazing, yet again I wasn't disappointed. Amazing food, friendly staff, and presented beautifully. If you want a really good kebab shop, this is it! Highly recommended!

Used this place for years, always been good, however tonight not impressed. No pitta bread with large chicken kebabs ( always has been previously) called to let them know it was missing to be told that large chicken shish only comes with the 1/2 wrap inside but not with any pitta. Must be new rule as last weeks and all previous ones have had both. Also one of the dishes had at least 3 hairs in the salad along with a couple of very pink looking chicken. Sad to say we need to find a new kebab shop!!

Ordered 2 mixed meat and chips. Extremely greasy, orders never 100 percent correct, twice happened now. Oil covered outer paper upon delivery. Will not be using again.

Good food , very happy with it .

You get a lot for your money and fresh.

Great food and excellent service! Just the treat we needed today. Thank you

Shocking service leaving customers waiting nearly 2hrs for food! Outrageous and not on...

Love bay kebabs! The least greesey kebab shop around providing great service and value for money. Wouldnt go anywhere else for a kebab. Can highly reccomend

Just had a lovely shish kebab,delivered quickly and tasted delicious and fresh.

Love this place nice food and great service

These people do not reflect the good Turkish food that you should be receiving. I found it to be more about how quickly you can be served rather than giving a cultural feast. I thought these type of places disappeared in the 80’s or latest early 90’s. Slop for drunk nightclubbers. Overall an embarrassing representation of real Turkish food.

30 mins late, missing drink, burnt yet cold on the inside? This was the third attempt! First two hours late missing drinks and cold second attempt missong drinks. Ended up binning and going via app for refund.

Cooked fresh on a griddle. Very tasty

This place is more expensive than any other kebab I have seen in other European countries. Any place in France or Holland would offer a kebab + fries for less than 5€, not £6.5 on it's own. The doner looks like puréed meet, it tastes OKl but the texture is awful and they don't grill it enough to have an acceptable texture and a better taste. Some other dishes might be good, but the doner wouldn't even satisfy a drunk person. Hard pass for the high price an poor quality.

Took over an hour to get it after had message half hour beforehand saying it's on way! Ordered 3 sausages and chips and only got 2 sausages!

Always great food from here. Pizza and Kebabs top quality, great staff and prices.

I ordered a chicken kebab which was ready in seconds and when I got it home, it was overcooked . Obviously been sitting on the grill for a day and a half waiting for someone to order one. Ordered a medium doner, which wouldn't have fed a rabbit. This a a shame as I rave about this place to one and all.

Nice quality with quick service

Ordered 2 wraps ask to upgrade to extra large, wanted to charge £10 extra, else where charge £3. Cancelled and will never order again.

Ordered from bay tonight, absolutely disgusted!! Took an hour and a half to get here and was stone cold! Won't be going back.

OMG food was amazing ! At first glance it looks like a average place, don’t be fooled I think you would agree some of their curry’s and pizza would put the well known brands to shame . All the food is halal , will be coming back very soon.

best mixed shish kebab I've had for a long time and staff were very friendly

Great late night service very helpful polite staff

IMHO best kebab shop in the bay

Fantastic family run business. Food always fresh and tasty. Highly recommend.

Order was late, kebab was cold and ice cream was melted. Called to complain and was rudely told the ice cream is obviously melted because it was with hot food. So don't order ice cream because the company lack the brainpower to deliver it.