Based on 110 opinions finded in 1 websites
Based on 110 opinions finded in 1 websites
Nº 430 in 721 in Canterbury
Nº 5 of 6 Brasserie in Canterbury
Opinions
I had the beef brisket for £35, which has no go withs, so added chips and a very small mac and cheese, which came to £45 in total. The brisket was dry, chewy and extremely salty. For £45 in Canterbury I’m expecting a spot on meal, which this was not!
Hungry man . 2024-07-08
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Food was fine but upon paying the bill I was charged nearly three times the amount of my total out of staff error (presumably another tables bill) and then expected to pay again (the correct bill this time) after the wrong charge to my card was refunded. The moral of the story is that its highly impractical to lack the ability to deduct the intended bill from the amount overcharged and then refund the difference. That way the customer does not need to pay their bill as well as somebody elses amassing a total cost of nearly 250 pounds for what sould have been a 60 pound dinner for two. In all fairness mistakes happen and the sincerity of the staff was appreciated however the only party that has lost out is mine as I now have to wait 5 working days for a full refund. Im no businessman but having a system where you can return an overcharge to the customer to save them paying twice and then having to await a refund would have saved you a review. Thanks for the drink on the house but its probably the most expensive Moretti I have ever consumed. So if this ever happens to you Its for the business to rectify, save yourself paying more than you should.
Paradise59236602810 . 2024-06-21
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Brilliant food as always. BBQ board is very tasty alongside the tator tots. Car park cheap to park. And atmosphere is great. Good music and vibe. Friendly staff and excellent service. One of our favourite restaurants
courtneyweeks1 . 2024-06-17
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Twice now they have accepted our order only to cancel at the last minute leaving us scratching for other options. Why accept delivery orders if you’re not able to fulfil them?
Kyle L . 2024-05-23
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Great place for dinner, the bbq board was amazing! And the tater tots are to die for!!! Staff are so attentive and friendly! And the birthday plate for my friend was a lovely touch. We already booked a family dinner for June! Cant wait!
Leon G . 2024-05-08
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1864 Opinions
I went here as a second option and was so glad the other restaurant was booked up. The food was amazing. Staff were lovely. Definitely would go here again.
2322 Opinions
I just had an incredible dining experience! The food was top-notch, especially the Bucatini alla norma and those tiger prawns—just wow on the taste and presentation. Service was spot-on too; I felt welcomed from start to finish, and the staff went above and beyond. Everything from the cleanliness to the atmosphere was perfect, making it an all-round great night out. Can't wait to return!
377 Opinions
£30 worth of food left off the order, told to claim a refund through just eat- the customer service is as good as the food, 1 star abysmal. If you want decent BBQ come to my house and I’ll cook for you. You could buy this rubbish in a packet at M&S.
1152 Opinions
The best thing since sliced bread jerk chicken was amazing. Also the rice and the coleslaw were out of this world. Paul and Laura
11 Opinions
We bring the kids here to have pancakes for breakfast every other weekend or so and when I tell them we’re going, they’re no hanging around, they are up and out the door because the pancakes here are amazing 🐷. We adults tend to have the breakfast pancakes which consists of two very large, thick & tasty American style pancakes, a sausage patty, fried egg and streaky bacon topped with maple syrup and this really hits the spot. I did try 3 once and this was just too much for me. My boys have the Oreo or Nutella pancakes. They also do traditional breakfasts & egg & sausage muffins which look amazing too, I’ve been er to try them because I’m to hooked on the pancakes! Good coffee served also. Make sure you’re hungry!