The best restaurants in undefined Ashford South East

Enjoyed a two-course lunch today with a large group of friends. The food was well-cooked and well-presented. The staff worked hard to ensure that the meals were served quickly. We were made to feel very welcome.

A group of 17 went for Sunday lunch. Booked in advance. 2 items not available which was disappointing as I was looking forward to the steak and ale pie. Was told there was only one portion of creamy mash left when 2 people asked for the belly pork. Then they changed their mind and said they would make some more - weird. I had the chicken roast and asked for a side of cauliflower cheese. So did 2 more people ask for the cauliflower cheese. My chicken came out ( smallest chicken breast ever)and no cauliflower cheese for another 10 minutes! The other 2 people had aslo ate their roast beef dinner by the time it came out. I did say to the waitress that we would not be paying for the cauliflower cheese and she was ok with that. However this was not good enough as my dinner was cold waiting for the full dinner to come out. If you cannot cope with this amount of people at a table then don't book this amount and limit the people on a table to what you can cope with. The restaurant was not even full when we went. Quality of food was good but qty not so and if you ask for a side with your dinner make sure it comes out at the same time.

We stayed at the Travel Lodge in the centre of Ashford, just to go to this place. Friendly staff brilliant food. 25 chicken wings, 2 pittas, salad,chips and a bottle of Pepsi for £19.99. Gone up £4 since last year,but hey everything is going up. No complaints with the medium peri peri on the wings, they were just on the line between hot and Ouch. We ❤️ them. Maybe the size has gone down a bit,but the flavour was super! We will return once more!

Food was OK, service was a bit slow, £40/head was expensive for one course and 2 drinks each!

Lovely food & lovely staff but a tad expensive

Great food. Majoring staff great. This could have got 5 stars for service if the first staff member didn’t try to imply we could not be seated as we didn’t have a reservation. Thankfully the manager intervened and found a way to be hospitable. Will defo go again if in town.

Never ordered from here before, would happily use again, friendly, polite, lovely food and the staff were brilliant

Great Breakfast, Highly recommend this cafe

As soon as we walked into the place we were ignored. We made ourselves known to the waitress asking for a table of two. To our surprise they ignored us and sat down the table of 5 behind us and then another table of two behind us who definitely had not booked a table. No explanation, just completely ignored. Not much to say about the food as we didn’t try it, we walked out.

Ordered food for 18.30 and still waiting at 19.30. Nobody answers the phone for an update. Food maybe amazing but the lack of communication is shocking!

Underwhelming experience . The staff are generally polite and the breakfast was good however 1. The toilet was really dirty in our 3rd floor room and the whole corridor had a faint bad smell .Pls see attached pic of toilet. 2. Unfortunately we were not aware of the restricted parking hence we had to park a.mile away. On check out the manager Manaswini was unhelpful with this feedback. We tried to explain that this was a customer touch point which needed to be reviewed especially as another family complained of exactly the same thing the same time we were there . Her words were " its only 2 of you who have complained out of the 140 guests in here". She kept saying her system gave the relevant parking information ( £12.50 a night and needs to be prebooked). however when she looked  through my booking on my phone She did not see it. I wonder how I as the customer will have access to her information on her system.Very unprofessional! We will definitely not be returning . Very underwhelming and bristly experience

Very poor customer service and they told me to come and collect after 15 minutes for a small order over the phone turned up after 20 minutes, still made me wait for 15 minutes. Staffs need to learn politeness.

The staff are very friendly, polite and attentive. Service was great and quick. Food wasn’t that bad so i can say wow. Very reasonable price and well worth a visit if you are looking for a quick bite when shopping in Ashford.

Great place for lunch, foods great, service is great too

We took a group of young adults with autism to Kaspas as part of a birthday celebration last night. Holly(?) and her team were excellent, helping with the ordering process and distributing the desserts when they arrived. We couldn't have asked for better service, the desserts looked fabulous and tasted great as well.