The best restaurants in Town Centre St. Helens North West

we has just dropped our car off for a service and we decided to walk into St Helens town center while we where waiting for the garage we visited here for a coffee break as always the staff are friendly you can always get good food and drink

When I went in to collect my order it was like a youth club. Approximately 10-12 teenagers messing aboutin the corner. Not eating/drinking. 2 came running out as I came in. Nearly knocked myself and my son over.

What can I say..... Atmosphere only got 1 star because the Halloween decoration effort was cobwebs on the tills and a couple of window stick on bats... Wow! The service got 1 star because the floor staff helped me with the order, which I was grateful for, but the order came with a toy and not the book as ordered, also I was given chicken nuggets and not the hamburger I ordered, not the floor staffs fault, but the fault of the staff putting the order together.... Wow! It's not rocket science. Read the order that was printed off and don't just chuck any old order together. Thank you for disappointing 2 excited grandsons. Next time I will check my order, however simple it might be, to make sure I get the right stuff.

Ordered via the app ,quick service , obtained our food items by going through the drive thru,so didn't need to leave my car,also got a free donut by using the app :)

Not Hot Stuff any more that was 5 star got a chicken kebab today with all the trimmings and seeing pre cooked chicken warmed up thrown onto a bread with only mayo was a joke

Over our last 4 visits there is always something that is not available. Last time they had no bread rolls to go with the soup. This time they have no syrup for the strawberry milkshakes . We have never had a problem finding seating space so i can only assume it is bad management which is a shame as it is lovely and clean cafe..

Ordered a large mix kebab and a small doner with chilli sauce , salad and chips. On getting home we had no sauce or salad on either kebab.also the chips tasted as if a kilo of salt had been put on them and they were dry.probably the kilo of salt took the moisture out of them. The large mixed was like a small missing the chicken.i thought I got someone else’s order. I phoned Geno’s to complain about the shortfall on the order only to be told to stop complaining ,we are busy and the phone went down. This is the third bad order we have had over a seven month period. I thought give it another go each time but my mistake. Never again. On the plus side I have used the doner meat to resole my work boots. Job done.

Staff not following basic hygiene codes. Crossed paths with male member of staff in the toilets who didn't wash his hands on the way out.

Just eat said 30 min wait. I placed the order and it said 60-90 mins. After 90 mins the order hadn’t even been prepared. Still at the accepted stage 24 missed calls to the shop and no answer. Crock of sh*te, don’t use this shop

Has been waiting overall 10 minutes to some one to open the door, because they didn't unblocked the swipe card even after the payment.Some man who is in the club opened the door, but not the staff. They has got about 10 cameras in every facilities and hear the bell several times, after that even didn't apologized.

Gone down hill, place looks like a s**t hole no leadership, no atmosphere anymore such a shame as it was really picking up last year

Ordered using UberEats app. Ordered food at 16.53 and didn’t receive order till 18.19 when we decided to cancel. The restaurants number kept going through to voicemail, left a message as well asking for an update. The restaurant delivery cannot be tracked by app. Decided to cancel. Delivery driver arrived at 18.37. Told him we cancelled and asked why there was no response, updates. Driver went back in the car, no apology or explanation and took the food back with him.

Gone way too expensive for what you get. And I'm sure the pies have gone smaller. No wonder there's always a que in Greggs nextdoor.

food arrived and was freezing cold, followed on map, courier went all around the world to get to my address

Placed an order to wrong address which was sorted very well and dealt with perfectly. Food was vile, ordered a Donna meat and chips refused about 5 chips, added salad on the notes, no salad arrived. Ordered a pepperoni pizza, no pizza arrived when I phone up got it very quick which was not even eatable as it was sloppy and had 3 pepperoni’s in a 9inch pizza. Used to always order from here as food was gorgeous. Definitely wouldn’t order again. Gutted it’s gone down hill. Not one for leaving reviews and being a moaner. But, complete waste of money and time!