Based on 9.304 opinions finded in 4 websites
Based on 9.304 opinions finded in 4 websites
Nº 425 in 538 in St. Helens
Nº 23 of 35 Fast food in St. Helens
Opinions
was missing food and no dips delivered.
Aaron . 2025-04-02
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Missing items, got a refund for the missing Tropicana orange juice, but no refund available for the missing Minecraft toy.
Julie . 2025-04-02
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food was cold. burgers weren't nice as too much sauce and gone cold. only ordered the other day and that was nice so can't understand why.
Hazel . 2025-04-02
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food was lovely and hot and fast delivery
Hazel . 2025-04-02
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Food was cold, Milkshake & Ice cream melting in bag. Very poor quality food this time round 👎👎👎
Emily . 2025-04-02
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Shocking!! Never get an order right ever! Wrong items, no straws, no sauces and always forget something, really is pathetic
Carly-ann . 2025-04-02
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Food was stone cold when it arrived, I can guarantee the order was bagged and moved to the area for the courier to collect within 5 minutes of it being received and then left for an hour… consistent issues with this franchise of McDonalds. I have learned my lesson. Poor service… Fast Food…. Really ???
Nikki . 2025-04-01
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We ordered two adults meals, plus extra Selects and Nuggets, and two Happy Meals plus drinks and dips. All that arrived were two cold Happy Meals and two fries. No drinks, no burgers, no selects... All this after watching the Estimated time creep higher and higher. Dreadful
Richard . 2025-03-31
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Food was cold, items missing, driver was polite and I could see he was having to wait for some time at the restaurant hence cold food. As soon as he left he was straight here so evidently not his fault.
Michelle . 2025-03-31
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food had to be reheated and was stale
Adam . 2025-03-31
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Food was freezing cold and inedible
Amy . 2025-03-31
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Ordered 3 drinks got 0 of them ordered 2 mcflurries got none of them ordered the new Minecraft meal and didn’t get the toy they are advertising about
Rhys . 2025-03-30
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Ordered meals and all that was delivered is the pop…
Victoria . 2025-03-29
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Happy meal missing and food cold
carl . 2025-03-29
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had enough of getting every order wrong cannot go ahead can just put rubbish in my order
WhitneyShannon . 2025-03-29
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always missing food on orders. didn't get me mcflurry
Shannon . 2025-03-29
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3 hour wait, didn’t bring all items, and stone cold obviously, what else
Adam . 2025-03-28
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absolutely freezing fillet of fish was basically tartar sauce awful philly stack cold
andrew . 2025-03-28
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Wrong order and have had to order again!
Rebecca . 2025-03-28
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how you manage to get every single order wrong is beyond me you’re literally putting food into a bag how hard is that honestly
Ryan . 2025-03-28
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Food items missing and those that arrived were freezing cold.
Craig . 2025-03-28
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You did not give me my McFlurry
Deborah . 2025-03-28
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we ordered milkshakes and not received them
Catherine . 2025-03-28
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Food was freezing cold inedable
Chris . 2025-03-27
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Do-nut worry about the donut , the rest of the food was great.
Peter . 2025-03-26
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Ordered a chocolate milkshake and got given a coke instead of a milkshake
Codie . 2025-03-24
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very lovely driver, taken care
grace . 2025-03-24
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Freezing cold absolute disgrace not edible
Jacqui . 2025-03-22
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Everything is good and I got everything I Ordered. BUT!!!! I didn’t have any straws.
Jack . 2025-03-20
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Chips all over the bag thrown in not stood up
Jennifer . 2025-03-20
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Didn't turn up and they marked it as delivered
Sam . 2025-03-19
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out of 3 drinks there' was only a tiny bit in 1 and driver dropped the others..food was squashed
JanineA . 2025-03-17
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the food was very . we hat to reheat in the oven
Luke . 2025-03-16
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I've given a low marking for the atmosphere because what we witness on our last visit was very sad. We had to move tables because of the language coming from a couple of kids no older than 11 swearing and spraying milk everywhere! They wasn't even dining in there! We moved to the other end of the restaurant and then witnessed even vulger behaviour from older girls who again wasn't dining in there. They verbally abused staff and was so rude to them! I was with my 11 year old son at the time and we just wanted to eat in peace as it was later on and we was hungry. The staff handled the situation very well considering. I feel for the staff here getting this amount of abuse on a daily basis as we spoke to them after our meal.
Lisa Gearing . 2025-03-15
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polite delivery guy, muffin had no cheese :((
Karen . 2025-03-15
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Ordered a strawberry milkshake but don’t know what it was there was no taste to it at all it was just like ice cream very disappointed
Amanda . 2025-03-14
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courier was nice and polite well done 👏
Paul . 2025-03-11
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Considering i live less than 2 minutes away the food was absolutely stone cold. Wont be coming again
Kara . 2025-03-10
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Worst food ever, stone cold and rock hard bread the warm melted McFlurry was hotter than the food. The whole order was put in the bin
Colin . 2025-03-09
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The time just getting pushed back the McDonald's might have just been busy
Sam . 2025-03-09
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Didn’t get my full order and also got the wrong burger
Jade . 2025-03-09
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my drinks have spilled and two nuggets missing
Alex . 2025-03-09
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Placed an order through the Macdonalds app , only part of the order arrived and I was charged for the complete order.
neil hughes . 2025-03-08
MORE AT Google
Order was spot on and got dips 🎉 everything was tasty delivery driver was polite.
Emma . 2025-03-06
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the food was freezing cold and had to be thrown away
JanineA . 2025-03-05
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Didn’t receive my double bacon and egg McMuffin, got a double sausage and egg McMuffin instead 🙄
Sean . 2025-03-03
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abysmal and when it finally came, it was the wrong order
Ryan . 2025-03-03
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Some items were missing and stone cold
Chloe . 2025-03-02
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Awful service food was stone cold
Gareth . 2025-03-02
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the food was bagged up 19 minutes before courier arrived and was cold and soggy by the time it arrived
Paul . 2025-03-01
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tire popped and food was freezing and about an hour late person delivering it was snotty with me and never got to eat the maccies it was that cold
Julie . 2025-03-01
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Once again bags not being checked and missing items
Alex . 2025-02-26
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Most of the food is missing from the order.
Danny . 2025-02-23
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Unable to order from the table with the App despite several attempts. Had to use kiosks with two hungry grandchildren that was a big issue.
Dolly Dreambay . 2025-02-23
MORE AT Google
Great staff and service as usual
Adam Hoyle . 2025-02-22
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Order missing almost all food, absolutely abysmal service.
Aaron . 2025-02-22
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Food is very nice 5 star tahnsk for the food!
Deborah . 2025-02-21
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3 meals with no fries…. Not the first time has my order been wrong.
Bev . 2025-02-21
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he took the delivery and stayed at the restaurant for a long time.
Costica . 2025-02-20
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No problem with the food. Delivery driver came across a bit ignorant, didn't speak just opened his bag and nodded his head for me to lift the food out of the bag. Gave the code and he again didn't speak just walked off
Joanne . 2025-02-20
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Everything was cold on delivery, the only thing I had was the milkshake, never again will I order a macdonalds on line
Gay . 2025-02-19
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The driver was great. Make sure someone tells him!
Neil . 2025-02-19
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Came within 20 mins of ordering, everything there n it was hot too
Lesley . 2025-02-18
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Philly burgers no crispy onions, Bbq chicken burger no bbq sauce, undercooked fries, burnt and cold mozzarella sticks. £30 in the bin.
Adam James Love . 2025-02-18
MORE AT Google
The food and drink were lovely and hot!!!!
Sue . 2025-02-17
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Restaurant can’t get their orders correct, multiple times this happens always missing items or sending wrong items. Why is quality control not a thing for online orders??
gemma . 2025-02-16
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Driver turned up with the food not in a heat bag to keep it warm
Dec . 2025-02-15
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Missing items yet Agen like last week this is a joke when got kids
Gemma . 2025-02-14
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Don't do McDonald's but needed food fast sausage and egg muffin spot on
steven kiernan . 2025-02-14
MORE AT Google
The waitress was lovely, very hard working
Jacqueline Douglas . 2025-02-14
MORE AT Google
Got my order wrong and when changed it they forgot my fries
anthony “Uncle Whoopsie” hesketh . 2025-02-13
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freezing cold food and the restaurant is a 5 minute drive.
Ryan . 2025-02-13
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I ordered milkshake and got Coca-Cola the burgers were stone cold the chips were hot crispy tho
s . 2025-02-12
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Freezing cold food gave it to the dog
Yvonne . 2025-02-12
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the courier was at restaurant for 20 mins before food was prepped. missed out main thing and the burgers and fries are FREEZIBG.
Amie . 2025-02-11
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Probably one of the worse McDonald’s I’ve ever been. Staff are slow to serve and had numerous wrong orders which is just a bit frustrating when the fast food chain is more of a slow food chain I find there are regularly youths in there causing problems, throwing things around and being a nuisance… seems staff just let them stay in there which is frustrating when I just want to sit in there with my young children but it’s not pleasant to. The food is usually cold, unsalted and whenever I go through the drive thru at the moment between 2-4am, the tills aren’t working and therefore they’re closed… not technically open 24/7 This store definitely requires improvement
Dan Parr . 2025-02-09
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Did not deliver any dips requested ☹️
Jill . 2025-02-08
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Order wrong delivered a quarter pounder with cheese it should have been double quarter pounder with cheese
ian . 2025-02-08
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Shocking, come freezing waited over an hour
Shaun . 2025-02-08
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Order was not delivered to me someone took the food so they mustn’t of asked for the code.
Kieran . 2025-02-08
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Missing items and food was cold for a 75 pound order it’s a joke to miss so much of order
Gemma . 2025-02-08
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No sauces and chips and burger cold !!
Dan . 2025-02-07
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i requested for a refund, because delivered me wrong order
Ildiko . 2025-02-07
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the delivery driver was so polite and smiley 😁 no probs with anything food was also great, thank you 😀
Deanha . 2025-02-05
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Only sent one strawberry shake should have been two you charged me for it
Stephen . 2025-02-03
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Food was warm and delivery was 5 star
kimberley . 2025-02-03
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Food. Does not exist. Ordered 35 minutes ago and still waiting. Atmosphere awful. Kids throwing stuff around in restaurant and service…. Oh my god, feel like I’m in Karen’s restaurant but it’s not as polite here !!!!
Aileen Tipton . 2025-02-03
MORE AT Google
Food was cold and I didn’t get syrup with my pancakes they gave me ketchup instead!
Hollie . 2025-02-02
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As per usual no straws for the drinks and no sauces that were selected with the order were in the bag
Sean . 2025-02-01
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Our food was freezing cold this is unacceptable as I paid over £13 for it to be delivered and was cold. Very disappointing service
Kris . 2025-02-01
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Stay away from this place. Never get an order right either missing items or a different order completely
Alex . 2025-02-01
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didn't recieve any straws for our 4 drinks or any sauces we ordered 6 of them
Ian . 2025-01-31
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delivery time kept changing waited well over an hour for my food to be delivered
Adam . 2025-01-31
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Took nearly 2 hours to get here, and when it did, it was stone cold
Jack . 2025-01-31
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Great coffee at McDonalds when it's fresh
Steve Gallagher . 2025-01-28
MORE AT Google
Really late. Really cold. Waste of time
L . 2025-01-27
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Was freezing cold and tasted not fresh
SJ . 2025-01-26
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Food was wet due to drinks leaking and had no straws
Codie . 2025-01-26
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i didn’t get any straws and my drink came with half the drink actually in the cup won’t be ordering again
Ellis . 2025-01-25
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chicken nuggets missing, fries half full, food freezing cold
Lee . 2025-01-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2122 Opinions
Ordered food today and it was quick delivery but the food was freezing, dry and tasted stale. I was missing items from my order, i was missing chips and two drinks that I had paid extra for. I tried using the app to report the missing items and its near impossible to do this and the virtual chat is rubbish. The app is rubbish. I needed help with my order as items were missing but it’s absolutely pointless. I sent in multiple pictures of my receipt and the app couldn’t recognise it. It’s absolutely pathetic and pointless. I’ve wasted money on McDonalds due to items missing and not even able to received a refund or replacement for it because of how crap that app is
3115 Opinions