GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.3

Based on 7.343 opinions finded in 4 websites

site_photo4

Nº 416 in 538 in St. Helens

Nº 19 of 35 Fast food in St. Helens

CUSTOMERS TALK ABOUT DISHES WITH..chickennuggetschocolatecheeseeggcoffeestrawberrylady

comment_iconOpinions

The order was wrong again.... they forget 4 portions of chipd

site_logo

June Edwards . 2024-10-29

MORE AT Google

It was okay I was travelling and decided to try the mcrib which was mediocre at best

site_logo

Ethan Young . 2024-10-24

MORE AT Google

We take grandchildren (age 11 & 15) every fortnight, but it got that expensive we told them it going to be 4 to 6 weeks before we go agen!! Staff are lovely 😁

site_logo

Julie Conley . 2024-10-22

MORE AT Google

The McRib was awful, tasted really bland and cheap. It's going to be a while before I go to McDonald's after that disgusting burger.

site_logo

anthony hagan . 2024-10-19

MORE AT Google

Hot chocolate was just hot brown liquid zero chocolate in it breakfast food was ok

site_logo

David Byrne . 2024-10-18

MORE AT Google

As usual superb .staff were brilliant .

site_logo

Dave Torrance . 2024-10-12

MORE AT Google

You never remember to put the sauces in and it’s really annoying. Chips were a a bit cold too.

site_logo

Hannah . 2024-10-11

MORE AT Just Eat

Missing items! Always forget sauces and straws!!

site_logo

Sioban . 2024-10-11

MORE AT Just Eat

Wanted something quick and easy before heading out but the order was pushed back in 5-10 min intervals before ending up being an hour after I ordered

site_logo

Emily . 2024-10-11

MORE AT Just Eat

This is not the 1st time my order as come only half and cold I sent 69 pound and only get half of what I ordered and the half I got is cold

site_logo

Annmarie . 2024-10-10

MORE AT Just Eat

there was no straw for the drink and the food is cold

site_logo

Rebecca . 2024-10-10

MORE AT Just Eat

Everything about this was great, ok they forgot the sauces but I can forgive that. will definitely be using them again.

site_logo

Adam . 2024-10-09

MORE AT Just Eat

ordered milkshake sent coke I'm allergic to coca cola not much difference is there

site_logo

Sue . 2024-10-08

MORE AT Just Eat

Opened my sons happy meal for half the fries to be missing looked like someone had already started eating them

site_logo

Emma . 2024-10-08

MORE AT Just Eat

food was OK, but didn't bother to put straws on for the drinks....

site_logo

pat . 2024-10-07

MORE AT Just Eat

Cold and the wrap was chewy chicken and over the top barbecue sauce.

site_logo

Dawn . 2024-10-05

MORE AT Just Eat

Unlike other orders they actually gave me a straw this time

site_logo

Anita . 2024-10-05

MORE AT Just Eat

There’s always something wrong with my orders and I’m unsure why, I ordered just now a mc crispy meal and a McFlurry. And I was passed 3 big Mac’s and a watery malteeser McFlurry

site_logo

Jupiter . 2024-10-04

MORE AT Just Eat

Happy with my order. Friendly, happy delivery guy so overall can't complain about anything. Like to wish you all in (advance) Merry Christmas 2024, be safe, be happy 🙂 blessings 🙏🏽

site_logo

SHAN . 2024-10-04

MORE AT Just Eat

Missing items yet again, one day my order might actually be right. I wouldn’t mind the items are on the receipt stapled to the bag just not in the bag!

site_logo

Darren . 2024-10-03

MORE AT Just Eat

absolute waste of time ordering from this restaurant. staf consitantly forget to pack the main meals, sides, drinks, condiments and straws indescriminently. honestly, order only if you wish to play the culinary equivalent of Russian roulette. teas ruined, kids are crying and Mrs has left. thanks Ronald.

site_logo

Danny . 2024-10-03

MORE AT Just Eat

One of the best McDonald's about. Fast and friendly service.

site_logo

John Harding . 2024-10-02

MORE AT Google

It’s was quick the driver was nice just instead of sprite I received juice

site_logo

Borislava . 2024-10-01

MORE AT Just Eat

Still waiting for my order. I recieved someone elses order that contained poisoness zero drinks (contain dangerous artificial sweeteners) and cheeseburgers. I submitted a claim thing informing of this and asking for my order to be delivered asap or a

site_logo

Roy . 2024-09-30

MORE AT Just Eat

No sauce and no straw with my order

site_logo

Nikk . 2024-09-30

MORE AT Just Eat

The only complaints are that we had to give the order number and the ice-cream was like milkshake

site_logo

Jo . 2024-09-30

MORE AT Just Eat

The breakfast burger was so cold and greasy I couldn’t eat it.

site_logo

Philip . 2024-09-29

MORE AT Just Eat

Put of McDonalds for life had a couple of bites then looked and had bits of green in the on the breakfast wrap belly is now in agony with pain worst McDonalds ever

site_logo

Ruby Louise . 2024-09-29

MORE AT Google

What’s happened to me 3 times now , is McDonald’s fault .. they never put any straws in with the drinks , witch is a bit annoying when you’ve got 3 year old kids trying to drink a milk shake without a straw .

site_logo

Keith . 2024-09-29

MORE AT Just Eat

Missing both drinks and sauces, both meals cold and had to be warm up in the microwave wasted money

site_logo

Nicola . 2024-09-28

MORE AT Just Eat

Missing items from my order. Not the first time from this restaurant

site_logo

Craig . 2024-09-27

MORE AT Just Eat

all the food was stone cold and the milk shake was just milky there was no tomato sauce sent, no straws sent the fries where that cold like chewing leather. I tracked delivery driver went the longest route

site_logo

Mark . 2024-09-27

MORE AT Just Eat

Freezing cold food took more an hour and then was missing sauces straws and donuts

site_logo

Poppy . 2024-09-27

MORE AT Just Eat

The food was cold and stale, especially the chips!

site_logo

Verity . 2024-09-27

MORE AT Just Eat

Brilliant, staff were great, the place was kept nice and clean, fast service, everything like it should be ,

site_logo

keith ball . 2024-09-26

MORE AT Google

Order missing 2 hash browns. everything else came warm and on time.

site_logo

Jennifer . 2024-09-26

MORE AT Just Eat

found a black bit in my daughters chicken nugget

site_logo

Chelsea . 2024-09-24

MORE AT Just Eat

My order didn't turn up and said it had

site_logo

Sarah . 2024-09-24

MORE AT Just Eat

Everything was cold. Fries undercooked. All sauces missing.

site_logo

Carol . 2024-09-23

MORE AT Just Eat

Came through for the first time today and the chips were undercooked and mashy went back through and they gave me "cooked" chips but they were not even half full for medium chips and were still white and undercooked. The burgers I ordered were cold the only thing they did right was the coffees. Really shit maccies not worth the money.

site_logo

Gabriele Ziaikina . 2024-09-22

MORE AT Google

Half the order was wrong or missing

site_logo

Nikki . 2024-09-22

MORE AT Just Eat

food was cold, fries looked like they hadn't seen the fryer, burger had 1 piece of lettuce and both drinks were completely flat.

site_logo

Ian . 2024-09-21

MORE AT Just Eat

drinks were wrong, no sauce despite ordering 4 lots, big macs were more sauce than burger

site_logo

Vicki . 2024-09-21

MORE AT Just Eat

urm u didn’t give me any straws what am i spost.

site_logo

Lucy . 2024-09-21

MORE AT Just Eat

Our order says delivered, but we don’t have it.

site_logo

Gareth . 2024-09-21

MORE AT Just Eat

I told him he hasn't brought my milkshake and he said he can't do anything about it, I didn't even receive a receipt. and my food was cold

site_logo

Bradlee . 2024-09-20

MORE AT Just Eat

Dear MC Donald's Management, (unfortunately) fries WASN'T hot temperature 😟 ..

site_logo

SHAN . 2024-09-19

MORE AT Just Eat

every item was stone cold on delivery

site_logo

John . 2024-09-19

MORE AT Just Eat

Fries cold and soggy. Ordered a Philly meal with a chocolate shake… was charged the extra for a shake and then a carton of branded shake was delivered instead of the McDonald’s chocolate shake.

site_logo

User . 2024-09-18

MORE AT Just Eat

10/10 Delivery staff friendly service great

site_logo

Anita . 2024-09-18

MORE AT Just Eat

Strange how McDonald’s can vary, we went for lunch and it was the best McDonald’s I’ve had in ages! The fries were nice and hot and perfectly salted, the burgers were well made, hot with warm fluffy buns!

site_logo

podwin . 2024-09-18

MORE AT Google

McFlurry was pure liquid but otherwise order was ok

site_logo

Jo . 2024-09-18

MORE AT Just Eat

if possible id give zero stars, my order never arrived, disgraceful that I've heard nothing from you and you refuse to refund the full amount given I received neither my food nor a delivery.

site_logo

Rebecca . 2024-09-17

MORE AT Just Eat

basic things like sauces missed off order, no straws, missing milkshake but alternate drink provided. Burger was missing onion. Really poor service, bad attention to detail, not up to usual standard.

site_logo

Laura . 2024-09-15

MORE AT Just Eat

Cold food,no napkins,no straw,no sauces.

site_logo

Leah . 2024-09-15

MORE AT Just Eat

Order come 4 meals and 2 kids meal come without the chips and missing kids meal

site_logo

Sarah . 2024-09-15

MORE AT Just Eat

Absolutely disgraceful and disgusted about this order food arrived on time order was wrong I won’t be using again

site_logo

Alesha . 2024-09-14

MORE AT Just Eat

Not once have we received the correct order?!

site_logo

Hannah . 2024-09-14

MORE AT Just Eat

Really unhappy food was absolutely freezing cold and no straws or sauce or napkins or feelings on the burger and hardly any mayo on the chicane sandwich it was ice cold

site_logo

Lucy . 2024-09-13

MORE AT Just Eat

Driver refused to give me my food even tho they was at my front door !

site_logo

Chris . 2024-09-13

MORE AT Just Eat

Rats on the carpark!, apparently no CCTV, arrogant lazy and some smell heavily of sweat, red bull and stale cigs, staff to busy flirting with each other or sat on phones for over 30mins. bins don't get emptied till overflowing (explains the rats). Food is always half fries or cold, no ice, no sauce, cold burgers or just not the item you ordered. Online orders are a complete joke aswell. No management and poor service. Not child friendly! AVOID AT ALL COST

site_logo

Chesman's Aerial Photography . 2024-09-12

MORE AT Google

Worst McDonald's ever, rats on the carpark, supposedly no CCTV, staff are arrogant and lazy and some smell heavily of sweat, red bull and stale cigs. Bins only get emptied once overflowing ( explains the rats ) No real management or pride of work, they try to rip you off at every turn whether that is half you're fries or half you're drink or a old cold burger or just straight up not the item you order. You want sauce ? Good look with that. It doesn't exist in there eyes if you order online....What happened there ? Who is running this mc donalds into the ground ? What a shame !

site_logo

Freedom36419592719 . 2024-09-11

MORE AT TripAdvisor

the rest of the food was nice but chips came cold and chicken nuggets only had 16 and looks undercooked made me bin all my nuggets

site_logo

Haillie . 2024-09-10

MORE AT Just Eat

Food was cold and didn’t seem the freshest. Burgers were dry and barely any sauce.

site_logo

Jade . 2024-09-10

MORE AT Just Eat

Dear sir/madam MC Donald's management thank you 🙏🏽 so much for not missing anything from my order. Friendly, happy delivery driver asking how I was ☺️ you see we need (more) people like that in today's world.

site_logo

SHAN . 2024-09-09

MORE AT Just Eat

Driver went to the wrong house. The chips are cold and all 3 sauces missing from the order so no dips for the chicken

site_logo

Karen . 2024-09-09

MORE AT Just Eat

Fries was not crispy and food was so cold

site_logo

Rutuja . 2024-09-08

MORE AT Just Eat

Total wrong order arrived. Delivery guy just dropped food and went. Didn’t check delivery code etc. totally wrong order. Rang McDonald’s and they wasn’t interested because it’s a “3rd party “ company who deliver. Can’t remake order ,can’t re deliver etc. so currently we have no food we can eat and £41 out of pocket. And just eat are near impossible to contact. Still awaiting a response from them.

site_logo

Kevin . 2024-09-08

MORE AT Just Eat

Food cold again and yet again missing barbecue sauce which yet again I’ve paid for, This has happened a number of times and I’ve never complained, guess I’m fed up of paying for cold food and items missing

site_logo

Pat . 2024-09-07

MORE AT Just Eat

Got completely wrong order of food items got less food than paid for tried to call but no reply. Refund request submitted to just eat

site_logo

Kerry . 2024-09-06

MORE AT Just Eat

Thank you for (not) missing anything from my order much appreciated.

site_logo

SHAN . 2024-09-06

MORE AT Just Eat

they only messed up with one think i think they sent a vanilla milkshake when i asked for strawberry lol

site_logo

courtney . 2024-09-03

MORE AT Just Eat

Milkshake machine never on. No apple pies 😕

site_logo

Helen Wagner . 2024-09-03

MORE AT Google

Someone elses order was delivered. A coke, hash brown and breakfast wrap. Not happy at all wont be using again. I ordered numerous items and got none. Done with mcdonalds its a joke!

site_logo

Adam . 2024-09-03

MORE AT Just Eat

Forgot all 4 sauces with the chicken nuggets, and no straws with the drink

site_logo

Claire . 2024-09-02

MORE AT Just Eat

2 items missing so I've no tea thanks

site_logo

tracy . 2024-09-01

MORE AT Just Eat

No dips that where ordered and paid for no straws for the drinks

site_logo

Sharon . 2024-09-01

MORE AT Just Eat

order came to nearly £40 yet received no chips with the happy meal or the quarter pounder meal an the 3 mediumchips was also missing, not happy absolutely shocking service

site_logo

emma . 2024-08-31

MORE AT Just Eat

delivery staff friendly great service

site_logo

Anita . 2024-08-31

MORE AT Just Eat

Food and service was great. Was disappointed to find out when leaving that they have no cctv in the car park after someone decided to hit my car.

site_logo

Chloe Maguire . 2024-08-29

MORE AT Google

mcDonalds didn't send the dips, straw or napkins. AGAIN.

site_logo

Matt . 2024-08-28

MORE AT Just Eat

Ordered the new grimace shakes x4 for the kids, but they havent got braincells and sent a nugget box and chip scruffs hate them

site_logo

Jade . 2024-08-28

MORE AT Just Eat

Ordered at 8.20 pm told it would be delivered between 8.30 and 8.45. This time kept changing. It was finally delivered at 9.22pm and was ice cold. I rang Macdonalds and was told I had to complain to just eat as it is their driver, and it is common practice that the drivers wait till they have at least two or three order to deliver before they leave. Due to this the food was cold and uneatable. It also means that the £20 I paid was absolutely for nothing. I am very disappointed in this service.

site_logo

W . 2024-08-28

MORE AT Just Eat

Ordered food for delivery, only ordered a select share box and a big Mac meal. Got delivered the big Mac meal and two drinks, spoke to Uber and they can't get the selects delivered but can refund it up to 15 days which I don't understand how that's acceptable? They should send the missing items at their own cost as it's not hard to read a receipt of 5 items...

site_logo

Ryan Clarke . 2024-08-27

MORE AT Google

Food was warm and served quickly, staff all seemed happy and provided service with a smile very satisfied with my visit.

site_logo

Amber B . 2024-08-27

MORE AT TripAdvisor

absolutely freezing cold the dog ate most

site_logo

Niall . 2024-08-26

MORE AT Just Eat

delivery estimate repeatedly pushed back. straws and dips missing as usual but also one of the burgers missing too this time.

site_logo

Adele . 2024-08-26

MORE AT Just Eat

This place is the worst McDonald's service with horrendous staff, poor organisation and coordination. You go through a drive thru and they make you park for close to half and hour for a meal. What really is the purpose of a drive thru??? I do not recommend anyone comes here. You are better going somewhere else.

site_logo

Lily N . 2024-08-25

MORE AT Google

I have never received my food. and it says delivered

site_logo

Dave . 2024-08-25

MORE AT Just Eat

Awful once again. Placed an order via the Mcdelivery app and half the order was missing again. It was only for two breakfast muffins. This isn't the first time items have been missing from this branch.

site_logo

Rachel Harrison . 2024-08-24

MORE AT Google

The fries I ordered were less than half full for a large meal, the wrap had one piece of chicken on. This isn't the first time this particular macdonalds messes up an order its pretty much every time. God forbid you ask for condiments. Posted time stamped pictures to rule out the possibility of being able to eat the food within 3 minutes of receipt and drive to a parking spot. This place has gone so downhill it's quite sad. What is the point in complaining though?

site_logo

Amie Cunliffe . 2024-08-24

MORE AT Google

One of me burgers wasn’t delivered

site_logo

Damien . 2024-08-23

MORE AT Just Eat

mate I asked for strawberry milkshake an youse pounded me off with a viva kids strawberry milkshake come on lad weres the proper milkshake don't be taking me for a pleb

site_logo

William . 2024-08-21

MORE AT Just Eat

Not a big fan of fast food. Just coming back, cause Millie's smile. Give this lady promotion. Customer service above any expectations. Well done !!!

site_logo

Mark Num . 2024-08-18

MORE AT Google

was an over an hour late, the driver then went past my house around the corner presumably ate the order and then cancelled it? 2nd time this has happened.

site_logo

Liam . 2024-08-18

MORE AT Just Eat

Didn’t bring half of the food. Not got a refund or just eat credit either. Absolutely ridiculous. How can anyone “forget” 3 burgers??

site_logo

Keeley . 2024-08-18

MORE AT Just Eat

Fries undercooked so inedible, no straws or napkins delivered how are we meant to drink milkshakes? And no sauces arrived with the nuggets when we selected the choices. Not great.

site_logo

Vic . 2024-08-17

MORE AT Just Eat

Got the 4 items for £4… 2 cheeseburgers, really small fries n order a sweet n sour dip.. the dip never got here as per 🤷‍♀️ about 10 fries 🍟…. Big toe is full but big toe is starving 😂😂😂😂

site_logo

Kristy . 2024-08-17

MORE AT Just Eat

everytime I order food it's cold or the order is wrong I asked for a quatre pounder meal with a strawberry milkshake but go a tiny carton of strawberry milk it's pathetic

site_logo

Lisa . 2024-08-17

MORE AT Just Eat

The food was cold and felt as though it had been left and my condiments that I PAYED for weren’t even delivered.

site_logo

Maisie . 2024-08-16

MORE AT Just Eat

Similary restaurants in North West

restaurant_img
3.4

194 Opinions

location-icon53 Ormskirk Street
Fast food
outdoor_seating_209727takeaway_209727delivery_209727

Ordered boneless wings they came on the bone, chicken overcooked they where dry, chips where just scrap. Waste over money will be using someone else next time

restaurant_img
3.5

11 Opinions

location-icon127 Duke Street, St Helens WA10 2JG England
Fast food
outdoor_seating_259285takeaway_259285delivery_259285

Absolutely lovely! Delivered quickly. Food was hot and tasty. Very reasonable too. We had beef green pepper and chicken curry. Cannot recommend enough.

restaurant_img
3.5

5 Opinions

location-icon5 The Shopping Centre Chain Lane
Fast food
outdoor_seating_195849takeaway_195849delivery_195849

Bought an amazing lunch here consisting of pies and various cakes. Would definitely recommend, there is a great variety of choice!

restaurant_img
3.1

1023 Opinions

location-icon31-33 Church St
Fast food
outdoor_seating_92118takeaway_92118delivery_92118

I LOVE SAM . HE MUST BE PROMOTED.

restaurant_img
3.1

8247 Opinions

location-iconChalon Way West
Fast food
outdoor_seating_190316takeaway_190316delivery_190316

What can I say..... Atmosphere only got 1 star because the Halloween decoration effort was cobwebs on the tills and a couple of window stick on bats... Wow! The service got 1 star because the floor staff helped me with the order, which I was grateful for, but the order came with a toy and not the book as ordered, also I was given chicken nuggets and not the hamburger I ordered, not the floor staffs fault, but the fault of the staff putting the order together.... Wow! It's not rocket science. Read the order that was printed off and don't just chuck any old order together. Thank you for disappointing 2 excited grandsons. Next time I will check my order, however simple it might be, to make sure I get the right stuff.