McDonald's in St. Helens

Burger was cold and no straw included again

Missed out the fries from the order, everything else was correct amd warm though

Driver took ages to get here , which made the food and latte cold very unhappy with this

Last 3 orders ha e been shocking, 1st fries were cold 2nd no fries at all 3rd fries cold again,will not order from there again.

food was fab but i NEED the number of that delivery man cos he was better than the food oml

All the food was cold and milkshake was all over the place. No sauces arrived. I couldn’t eat a single fri it tasted a day old

Completely the wrong order given, food nobody likes and half the costs of what I spent, am furious and the kids are disappointed, waste of time and money. McDonald's contacted, said nothing they could do, maybe check the orders given are correct.

Burger damaged and food late again

Food cold chips near none existent ,drinks and food wrong

The fries was uncooked and all the food was absolutely cold I want my money back

found long black hair in my cheese burger, had to pull it out of my mouth, absolutely disgusting.

food was never delivered waited over 2 hours for it to come then it said it was delivered and it wasn't

first time ordering a maccies from justeat and probably be the last time to, food arrived lukewarm and had item missing.

Food was usual McDonald's but mostly for kids. Was cold when it arrived and my wife's supposedly chicken mc sandwich turned into spicy chicken instead

Worst mcdonalds. Ordered delivery they accepted the order and then closed the restaurant and didn't cancel my order. Piss take.

Deli boy really polite and friendly

I would like a refund for this the food was cold, wasn’t delivered on time and it tasted like cardboard

Both burgers were meant to be plain cheese as i stated in the comments they have both come with all the trimmings on them so have gone into the bin so i have paid £25 for no food as its been thrown away

Forgot items….again…as per usual

Missing items yet again, going to use a different store in future

Food was cold and plain tried to contact but just rings out

ScamDonalds Why is it when you buy a meal now they ramp the price up for a cappuccino? 3 selects £5.36 1 cappuccino £1.63 Total £6.99 My meal was avartized as £5.36 not prices from 5.36 up? Charge what they want and you just tap your card and don't look at receipt

Customisations made to items in the order were completely ignored meaning my sister couldn’t eat the food I ordered for her. Plus everything was cold when we got it.

Consider you put a "service charge" of 11% on top at least follow the note instructions or at minimum give me a straw!!

We live 5mins max and yet it took 25mins to arrive!!

food was cold and the chilli dip was not there 20 pound better throwing in the trash saves you waiting for the food and dissepointment

Don't order from here you only get half your order and you don't get a refund

food was cold and no dips delivered

no hashbrown.... paid for them and not delivered!!!!

Don't order from here you only get half your order complete 🔔ends

not good at all freezing cold food no straw for my drink terrible and not worth my money sorry but disappointed

Order came and drink was leaking on the bag and food was missing not very happy.

Everything was there and it was hot.

Why can u never do anything right ? It’s not hard to pick the correct food items is it but instead you decide to miss them off or send something completely different ! Absolute mongs

everything was good. but all the food was squashed. learn to pack your bags. soft things at the top, harder things at the bottom. not the other way round

It was a pleasant experience I ordered inside on the self serve ordering screens. I could see staff outside delivering orders to people in their cars. I wasn't sure what service this was, maybe more advertising this service.

food was cold and all burgers were burnt

Food arrived in good time, but was cold and had no warmth

Food wasn’t very warm , no straws for the milkshakes and paid for 2 dips which we never received

cold food to the Pointon it being inedible

Paid for my chocolate brownie and didnt receive it. Child devestated.

Ordered 3 milkshakes and received I coke I Fanta orange and I milkshake and ordered 4 dips and non received. Disappointing

milkshakes wrong flavour and chips half full and cold

Good food long ish wait if your ordering from inside though

I am an Uber driver and this is the only McDonald’s where I see all the staff were smiling at the drivers .

they never get an order correct. there is always something missing. absolutely infuriating

no straws or sauce but food in general good

missing food and the food that we received was freezing

Staff in side nice and ordered arrived quickly can’t fault that. Disabled bays taken by Deliveroo drivers and lazy parents. Disabled toilet disgusting - water ( or was it ) everywhere. Poo on the walls - disgusting. The Deliveroo drivers / uber etc are everywhere they take over the car park absolutely ridiculous

delivery staff friendly great service

Missing food! I want my 6 chicken nugget meal sent out now!

Delivery | Dinner | £20–30 Staff who are packing the mcdonalds delivery needs to be retrained. One packing, one checking & one sending them out, as countless times they miss out items on the order mainly the more expensive items. How hard is it to read from a screen & check EVERYTHING on the order is correct!!!

The food was absolutely shocking missing have of the meals. No straws no sauces no other when I went to maccies for my missing things was told had to pay for straws and the sauces. And wasn’t allowed the food that was missing

Never have any problems when ordering from here, always get exactly what we’ve ordered, warm and on time 😊

food was to cold to eat on arrival

Very unhappy, all 3 Sri is split in the drivers car, driver left wet drinks, bag in my garden

the food was cold again ! the whole order i thought i would give it another go and for a£20 order a refund of £3 is not acceptable

food was still cold when it arrived

Seriously why do you deliver the food with no straw? Atleast the food wasn’t stone cold this time I suppose

What a dump No soap in toilets No door on the mens toilets so it's a poo on view if you dare And to top it all beggars living on the drive through 🎶🎶🎶🎶

Ordered a share box with McNuggets and selects. Only the selects were in the box. I can provide photographic evidence if needed. Still waiting to hear about a refund

order incomplete. bigmac missing

Food was cold considering it came on time,the chips were stale the burger not so bad but barely warm.

Got no sauces missing nuggets off my order and got no straw for my drink. 👎🏻👎🏻

Missing sauces which paid extra for and straws!

I didn't get berry muffin, or 2 sweet and sour dips and 2 curry sauce dips

delicious hot food delivered on time

The delivery was poor. The drinks wasn’t looked after. One drink was tipped over in the bag and the lid not on the other. This needs looking at the way you transport drinks

This was my first time using Just Eat, I was impressed on how easy it was to order . I was kept updated all the time on my order and delivery. The delivery was really fast, the delivery driver was friendly.

The man was very smart well spoken. The order was delivered quickly.

Some of the order is missing including my little girls happy meal so I’ve got one upset little girl and the rest of the order was cold so £61 down the drain

Constantly forget to add meals to orders few times now full meals missing after spending £40+

My order should have arrived between 8.10 & 8.30 pm. My order finally arrived at 10.01pm.the delivery time changed 8 times. Also 2 oreo mcflurrys were missing. I didn't ask where they were as it took nearly 2 hours for the food to already arrive. I think it has put me off ordering delivery now.

Missing items long wait wont be ordering again i wanr a refund

Food was cold, and milkshake was missing.

Cold, no sauces even though paid extra for them, half a drink as it had spilled into bag

paid for sauces nor received for 3rd time!!!!

The order was wrong again.... they forget 4 portions of chipd

Recent 'orders' do not include napkins & most annoyingly no straws for milkshakes despite repeated requests for these items in the notes & 2 complaint phone calls. Are there valid reason for this oversight or is it the service that is abysmal?

"dropped our drinks" but the bag looked empty, when taking it out of the car, and suddenly gone between the car and my front door. says will be back in 10 mins with new drinks

Chips all over the bag and burger was in pieces. Looked like they literally threw the food in and sealed it. Absolutely ridiculous

Food could of been mistaken for a dead animal at a glance + missing items. Classic example of an U18s staff first team performance

Every single time I order there’s something missing and it’s becoming joke why is there no sauce with my meal. Sometimes you get fries or drinks or pasta of the meal at not on.

didn't get no nuggets in the Happy meal and there was nothing on my bigmac no sauce or salad or gherkins

no condiments and no straw, how do you drink a milkshake without a straw

9 out of 10 times my order is missing an item. If you plan on ordering for the family, welcome to the game of spin the wheel. Whoever it lands on goes without a meal, but that's okay because Just Eat will just add credit to your account so you can spend with them again. Then repeat said process again the next visit. As for Just Eat, you might as well moan to your bathroom door because they couldn't care less. Avoid. Avoid. Avoid

It was okay I was travelling and decided to try the mcrib which was mediocre at best

For some reason this place just cannot get an order right. From melted McFlurrys that are half full with no toppings to completely the wrong food and cold stale fries. To top it off this morning we received completely the wrong order which was actually a collect order not a delivery one. How hard is it to double check a bag and a code before you give the food to a delivery driver. The lack of care and attention from the staff in this McDonald is absolutely laughable.

We take grandchildren (age 11 & 15) every fortnight, but it got that expensive we told them it going to be 4 to 6 weeks before we go agen!! Staff are lovely 😁

why didn't my drink come with a straw

lovely meal, pleasant friendly driver, happy customer

Order was delivered in good time and everything that arrived was piping hot and fresh. unfortunately there was several items missing from the order. It is now the day after and still waiting on a decision from Just Eat regarding a refund for the missing items.

Food was cold & had to be warmed up, ice-cream had melted. I don’t know why ice-cream and coffee are put together it doesn’t make sense.

came without the drink so I paid over £11 for a sausage and egg muffin

Yet again missing items, make me so angry, once twice even I can accept it but it’s happened on numerous occasions, can’t they read the orders properly, this is the very last time I will be placing an order,

The McRib was awful, tasted really bland and cheap. It's going to be a while before I go to McDonald's after that disgusting burger.

food was c9ld, no straws for drinks and no sauces that was added with meals this happens every time I order after spending £43 an they can't even put a straw or sauces in will never waste my money again

Hot chocolate was just hot brown liquid zero chocolate in it breakfast food was ok

cold food, missing sauce, no straw, monopoly stickers peeled off.

over an hour to arrive and the wrong food