Delivery
Pickup
Outdoor
The best restaurants in Chester Villages Cheshire West and Chester North West
19 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
594 Opinions in 2 websites
Very clean and tidy. Friendly staff. Good food.
667 Opinions in 1 websites
When we pulled up it looked amazing, the first greeting was lovely, then we went to the bar knowing we couldn't use the spa till 1, when in the bar the lady in there didn't know what the food were that they were servicing and couldnt describe what Italian toast was (just toast with herbs) to go with the balsamic vinegar and olive oil she kept saying it's a spread. Then we went to the spa the greeting were frosty and just handed a towel and looked like they couldn't be bothered. My husband went out later realizing we should have a robe and asked for one and her response were "let me see if there is one in the back" handed them over, with no flip flops (only something small but everyone had them) There were a lot of male lockers that were not in service. Then went to the treatment waiting area we arrived 10 mins early and the therapist arrived 5 mins late (our treatment should of started at 3) so by the time she had a full conversation with the safe at reception she looked at us called the wrong name then went back took more time for who she needed then when finally got took off for the treatment and asked about allergies etc we were already 15 mins into our treatment time so we only got 25 mins instead of the 40 mins that we paid for. The room were amazing absolutely no fault bed comfortable bathroom lovely. Then went for our evening meal the food were outstanding honestly a massive pat on the back to the chef. But ..... The service delivering it werent the best they asked us at the begining of we wanted a drink but then only asked at the end of we wanted another we where there for a hour and half. Plates where Sat on the table for a good 30 mins I had to promote them by asking for a dessert menu as no one seemed to come over and ask if we wanted anything else, the restaurant only had us 2 a group of 6, a family of 4, and 2 other couples in (it was empty really) so the service was really slow. Overall service not the best. Would I come back probably not, would I recommend it probably not unless the staff have training in smiling and going that bit further to make customers feel welcome
810 Opinions in 3 websites
This place is the most unfriendly pub restaurant I’ve ever been to, everything is reserved they say with no reserved signs on the tables, the restaurant bit is empty and they say it’s fully booked. They ask you to go outside with your drinks in a little scruffy garden patio, Local pub for local people
153 Opinions in 1 websites
Used to love coming here and have been for years, but I have noticed a decline in quality and in service. Today really was the final straw. After trying to correct an order which was brought to us wrong I was made to carry around our plates of food to and from the kitchen whilst the staff watched as they couldn’t be bothered to do it themselves. The lady who I kindly asked to help correct the order was nothing but cold and rude. The food itself has come to the same quality as Wetherspoon's but for 3x the price. Most of the food looked as if it’d been sat out in a buffet and definately wasn’t fresh. As I say I’m really dissapointed due to how fab it used to be but will not be returning due to how I was treated today.
1020 Opinions in 1 websites
The bottomless breakfast. Although this sounds appealing at first, that soon changes when you walk through the door. This establishment is atrocious! The plates serves arr all absolutely filthy, but that's just the beginning. The food is some of the worst I've ever seen. The bacon is barely cooked. Hash browns are like rubber. The eggs are wayyyy overcooked. Mushrooms taste out of date.. Nothing about this place is good. In hindsight I should have walked in, paid, seen the food and got my money straight back. Highly recommend AVOIDING this place