Delivery
Pickup
Outdoor
The best restaurants in Chester Villages Cheshire West and Chester North West
19 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

599 Opinions in 2 websites
With restaurant food seeming so expensive and yet the quality falling in many places, this fantastic place stands shoulders above the rest. It’s great value for money Super menu variety Lovely food that doesn’t disappoint But on top of that….service is brilliant, warm friendly and prompt. There are a variety of places to sit inside and out depending on what mood you are in. Love it here.

693 Opinions in 1 websites
Girl with red hair on reception really needs some new customer service skills or a better suited job... wfh away from the general public. Young girl with tattoos was lovely as always. Second time visiting and red haired woman really ruined the vibe. No name badge so unsure of her name as no introduction. Looked extremely bored and uninterested - unwilling to help. Didn't go into detail of what facilities were available to us and when, just seemed to want to end the interaction as soon as possible and get back to what she said doing (nothing we were the only ones in there). Luckily, it was our second time here so we're somewhat familiar with what was on offer. Wasn't busy at all so no excuse of being rushed off her feet. Went into the back to hide from customers. No one on the desk when we went for our treatment and when we came back. It's a shame because it is a nice spa - but the people on reception are the first point of contact and can really have a lasting effect on the day. Treatment was average - again, masseuse seemed bored and unenthusiastic. Probably won't be visiting again unfortunately. Food was expensive for what it was. Staff insisted that we were to pick what we wanted to eat immediately as soon as we got there at 9am, despite being the only ones eating. Not sure why it was such an immediate factor. No offer of anything else to drink from the fridge, no would you like anything else how was your meal etc. Abysmal service. Like I said, Rowton Hall is nice but uninterested staff ruin the vibe.

917 Opinions in 2 websites
Great local pub, a fantastic pint of Timothy Taylor’s Landlords and good Guinness. Really cosy bar at the front. Read other reviews about the customer service: the landlord is old school and, as long as you are polite, this will be reciprocated. If you are looking for a modern gastro pub, this isn’t it. If you are looking for a cosy pub, with lots of character, the Plough is perfect.

153 Opinions in 1 websites
Used to love coming here and have been for years, but I have noticed a decline in quality and in service. Today really was the final straw. After trying to correct an order which was brought to us wrong I was made to carry around our plates of food to and from the kitchen whilst the staff watched as they couldn’t be bothered to do it themselves. The lady who I kindly asked to help correct the order was nothing but cold and rude. The food itself has come to the same quality as Wetherspoon's but for 3x the price. Most of the food looked as if it’d been sat out in a buffet and definately wasn’t fresh. As I say I’m really dissapointed due to how fab it used to be but will not be returning due to how I was treated today.

1049 Opinions in 1 websites
great choice of food You dont expect Cordon Bleu but frankly it was really tasty. Staff are really friendly and helpful especially Steve who was the Carver and Leah who was our very attentive and friendly waitress. We really enjoyed our visit especially when it came to the bill far less than expected. Especially as we were so full that we couldnt manage dessert. Although Leah suggested having them as a take out. Naughty....