Costa Coffee Christleton DT in Cheshire West and Chester

Clean premises, friendly staff, good coffee

It was ok, just another Costa really

Super friendly staff, large inside and quiet when I visited. Canal right behind the store. My visit was marred by someone opening their car door onto my car in the car park.

Probably the nicest costa I have visited right next to the canal to chedter. Staff were very nice and the service was excellent

Can't do a proper review as all I did was collect a Too Good to go surprise bag which was fantastic value. Friendly staff.

Just had a egg and mushroom bun which was cold the coffee was cold and tasted like chocolate as the glasses for the coffee hadn't been cleaned not impressed I will not be back 👎

Lovely staff, 😍 good food, brilliant service, nothing was too much trouble. As always, we really enjoyed our visit.

Call in most days fantastic staff ,friendly & quick 😀 👍 👌 excellent 👏

Called in for a collection. Staff were superb considering they are dealing with drive through and inside orders.

Extremely good placement of a Costa Coffee. Right outside a Motorbike shop, on a main road (so you can see and hear nice tuned vehicles drive past), and the building is right next to the canal so you can bike or walk there by the canal. Really good location. The food service was good, drinks were normal and everyone seemed happy. Great recommendation for a Costa. Rating: 5/5

I like it there good coffee you can see the boats at the back it's nice

Only used the drive-through, but it was nice, and the service was efficient.

Very friendly and welcoming young man served us this morning- thank you for a bright start to the day 😊 18/06/2024 8.55AM

Great little Costa, popped in while walking along the canal. Chocolate twists are to die for!

We came here 3 mornings in a row as a group of 10. Very clean, friendly staff, and predictable food/coffee. Also super reasonable price for what we got, and way cheaper than alternative breakfast places. And again, great team who were friendly and responsive.

First visit. Canal walk stop, so didn't use Drive Thru'. Very busy on a Bank Holiday Monday lunchtime. Fast service.

Clean good standard nice staff. Was as good as it looked in the picture.

Just got two English Breakfast Teas and a raspberry & almond bake whilst passing through. Gorgeous old building. We were most impressed with the lovely and polite service from the girls at the drive thru!

Really lovely Costa in a tastefully renovated old pub, right on the canal. Team are friendly and food and drink is good as always. Gets quite busy after school.

Plenty of parking, nice modern interior, usual Costa fare. Bit more interesting location than most as is next to canal, outside seating with a nice view as well.

Staff are so slow. The cafe was empty but staff are too busy having a good natter rather than serving customers.

Very noisy floors so loud chairs being dragged on floor. Not a peaceful coffee and not dog friendly. Huge place they could make a small area just for dog walkers

Great staff, nothing too much trouble

Sat outside with the dog as only service dogs allowed inside as is Costas policy.which is a shame considering this Costa is on a popular dog walking route

The building is lovely, staff are very helpful. Definitely going back.

Lovely coffee shop along the canal. Here you can sit with a coffee and cake watching the barges go by. Clean toilets. Has a drive thru too!

Lovely place good service,staff friendly and professional

Lovely coffee, efficient service. Well worth the stop.

The member of staff called Chris is a breath of fresh air. He is so cheerful , hard working, and positive. A true gentleman and a credit to Costa. Thanks Chris for making our afternoon coffee a great experience.

The portion sizes for nibbles are getting ridiculously small. Shame that what was a lovely old quirky pub has been turned into an uninspired, empty shed of corporate conformity.

Nice Costa on the outskirts of Chester, ideal if you are on your way through the Chester area, nice on a sunny day as it's by a canal

Delicious bacon burger, hot chocolate and coffee served by super friendly staff 5*****

Drive through closed, so had to go inside.

Hardly anything in stock No Large cups no oat milk no pastries Very poor

Used drive through. Had coffee and Danish. Quick and tasty.

As Costas go, it is a good one.

Service is always polite & helpful. Food was better than expected for a fast food outlet.

Great place to stop off when walking along the canal. Outside seating available. Large car park and Drive thru. Great addition to the area.

Ordered a Cortado, left me with a horrible taste in mouth. Was going to have a mince pie to go with it but priced at £2.65 is daylight robbery.

Sausage roll was nice, coffee was very watery, tasted like warm milk, as if coffee grounds were not changed between cups. Partners coffee was normal. I couldn't change it because the queue was so long my roll would have been even colder. Had to wait for one toasted sandwich whilst the other went cold on the table. Only 1 working toilet, the other one has been broken for weeks. 2 toilets aren't enough anyway for a location that size anyway. It's a great location, but service isn't improving.

Toffee Latte and Pis in Blanket Toastie. Great. Nice, well layed out space.

Used this for the first time the other day. We asked for a minute as couldn't make our minds up, absolutely no one else behind. All went well until we weren't sure how to get the person's attention again. Unaware of this we spent quite a while feeling awkward etc only to find out she had been listening to us the entire time. Drive through etiquette was not our forte that day. We had a little laugh and took our food and drinks and drove off. Only to find out food had been stuffed in the packet to the point it was unrecognisable !!! Literally just a pile of squished toastie that couldn't be separated. Doubt we will return.

All very clean and airy. Looks like a well executed pub conversion next to the canal. So handy after a walk. Parking can be a bit limited at busy times. The Costa quality 👌 was just what you would expect. Thank you

Avoid! Staff are rude and drinks are terrible compared to other costas always cold

Think the baristas need training as coffee isn’t the best and they are never any in stock of pastry

Visited here to get a take away. 4 staff on. One labelling things and speaking on the drive thru, one refilling cakes, one doing paperwork and another who eventually served us. Paid for some drinks and then kids decided they wanted a cake so stood back by the till while drinks were being made. Not one of the three staff spoke to me, gave eye contact or served me until the girl on drinks asked one to. Customers behind me in the queue who were also ignored. No excuse for poor service when 4 staff on and a quiet Sunday afternoon.

Corporate, soules, staffed by underpaid overworked young people... but I needed a coffee. :)

Very nice inside and lovely coffee

Coffee no where near hot enough!

Sometimes coffe just before closure is below average, otherwise good

A past customer's dirty used spoon was given to me. When I took it to the counter & showed the lady behind the counter there was no apology I was just handed another spoon. Hot drinks off 2nd order weren't added onto my app even though I scanned it at the till. I was told they would appear in 24 hrs. Very expensive for the quality & its not the first costa I have been in that needs a good clean.

Lovely gingerbread latte, great start to a Saturday, thanks!

Very calm coffee the same as everywhere

Very nice and cosy, right next to the canal, lovely views , excellent coffee and tasty pastries and cakes, very pleasant staff, and good service, would highly recommend., p.s. it has a drive thru as well, very handy.

Very nice building on the outside. Nice staff, interior is very boring though compared to the outside

Lovely staff highly recommend 😀

Drive through - bubbly staff. Tasty drink. 🙂👍

Good location before you get into chester.large building.a nice costas.

Was really looking forward to trying here and was met with a really rude woman at the drive thru who just made me and my partner really uncomfortable. Was no hi or hello as she opened the windows and giving my partner dirty looks as he tried to pay but as she took a while to sort the card machine my contactless had gone of which she then sighed as my partner fumbled to fix it. My partner has anxiety and autism and this experience has completely put him off coming here again which is unfortunate because the location is so nice. We must of caught this lady at a bad moment but her attitude was awful. On top of that our hot chocolates were cold and didn’t taste like hot chocolate at all tasted watery. For £15 it was a complete waste of money.

Never disappoints, food hot and delicious

Always reliable for great coffee and muffin. Clean and pleasant and friendly staff

Nice and bright space, plenty of room, and a little patio in the back if you want to sit near the canal. Standard Costa offerings, with a decent car park and drive thru.

Great drive through and sit in cafe

Canalside coffee, great location. And you can have a walk along the towpath after your coffee!

Very inexperienced staff. Still. They don't listen to your requests/orders making something different, very slow and never smile. Not a nice attitude.

Did not have any food but the place was nice and clean

Must be the only boat by Costa in the country? Soya drinks we had were sadly mostly foam and not a lot of drink which was a shame.

Lovely place next to the canal service was slow and watch out for being charged an extra 50p for cream come on Costa aren't you making enough profit!!

Pretty useless. Been there 3 times this week only to find them closed. Sign at the front says one thing and the one on the rear door says something different. Find another costa as this one is useless.

Li Ely place, right by the river, can sit outside with your dog, or sit inside and catch up with friends, lovely friendly and lots of cat parking space

Very smart conversion , friendly staff well done 👏

Too Good To Go the first time.. lovely polite staff.. Comfortable, clean & well set out

Puzzlingly awful. In a consistent fashion. 0/5.

Told no dogs allowed after we paid, we could sit outside in the rain‼️ will not be going back.

Was supposed to be open until 7pm we arrived around 6.35pm and couldn't get any response from the staff inside. We were blatantly ignored I even tried phoning but that was no help.

The lady in charge was amazing, with great customer skills.

Very poor hygiene standards on the day I visited ( 3 July 2023). This is a new service and they need to get their act together. Lots of rubbish outside at 11am created poor impression before even entering the building. Coffees were OK if tasteless but things went downhill upon visiting the unisex loo. No loo roll and no soap. As this is a food premises I reported the issue straight to a member of staff on duty. She looked disinterestedly at me and although we stayed at least 10 more minutes drinking our coffee no member of staff serviced the toilets in that time. They were not busy and were chatting to each other at the counter.

No cover outside from the rain, dogs not allowed inside. Very poor rule

Lovely colours on the walls. Really clean and fresh inside. Extremely friendly staff.

Quite a smart costa, recently built with very pleasant staff. Couldn't really fault anything here. Does what it says on the tin!

A great new drive thru (or sit in) Costa on the canal. Good parking, nice outside seating for a sunny day and friendly, helpful staff. It would be great if there was a window at which to order if you are walking alone with your dog. They are not allowed inside so think a lot of trade might be gained with this "walk-thru" idea???

Lovely new cafe great atmosphere enjoyed being there on fathers day.

Have been over to this Costa a few times. I like that it’s clean and there is a lot of space. Also seating outdoors or if you want to walk along the river. Good to also have the drive through option. I have run into times we’re they’re out of things (mostly food) and it’s just the start of that day. Overall, I prefer this Costa to some of the others.

Shocking, forgot order then ran out of something to make coffee ordered. Disaster.

Totally disorganised, poor customer service, dirty tables outside. I walked out when told i was queuing the wrong side. Don't waste your time going in.

Service has always been slow here since it opened. Drive through never open. I arrived yesterday in the early afternoon and the building wasn't even open???

Nice and clean Costa in a lovely spot by the canal

Only had small take out cold cups but were really lovely staff and the drinks were some of the best we've had from Costa. The cafe had plenty of seating both indoors and outdoors if we were wanting to sit down

A relatively new coffee shop, a former pub. A fresh feel with different decor due to the layout of the former pub. Very busy, a bit of a wait. Good coffee and a Victorian muffin. Good staff. Drive through closed.

Brand new Costa on the roadside for drive-through or dine-in, also handy to access from the canal towpath. All clean and fresh inside, spacious too. Plenty of staff on hand. On a warm day, the best part is the outdoor tables beside the canal. I enjoyed sitting in the sun, sipping coffee and eating cake, as usual.

An excellent example of a costa coffee shop on the banks of the canal just on the outskirts of Chester

Hugely disappointing visit!! I’ll drive right by it next time. Staff rude, drinks pathetic, ingredients missing. A complete waste of £12!! Get your act together Costa, people work hard for their money only to waste it on your useless, boring, weak drinks!! Never again!!!

The young lady that served us was a delight refreshingly good service.

Just not a great experience over all. Super slow service. Food mediocre at best and prices are ridiculous! No dogs allowed. Won’t be coming back

It’s situated on canal where plenty of dog walkers would love to call but they don’t allow dogs. Seems like an error for this location

I was served by a young lady called Ruby, and I have to say how pleasant and professional she was, and she has great customer skills. Another of her colleagues by the name of simone, is also polite and professional. I would like to say I think they are a great asset to the store.

Went in today for a hot chocolate, very friendly staff, very nice atmosphere and an amazing drink.

We went on opening day after the school run. It was understandably very busy and well staffed (number wise obviously in preparation for opening rush) but what I hadn’t thought about was because they take cash payments it was FULL of high school kids. Most of them ordering frappes and milkshakes which took a long time to prep. As a result there was very long queues. We won’t eat in again for a while until the rush to visit from the locals etc dies down. What is handy though is they offer other lunch food from M&S, so if you fancy something a bit different to the Costa food there’s that option with your coffee. Outside area with benches is nice to sit at by the canal side. Carpark is handy if you’re not a local enough to walk there. Just received a flier through the door detailing their offers. If you use your own reusable drinks cup every 4th drink bought you get the 5th one FREE in store! (As opposed to every 8 drinks get the 9th one FREE in store). Unfortunately there’s been a problem with the speaker system on the drive through since opening. So they are awaiting an engineer to fix it. Fingers crossed 🤞🏼 this will happen soon. Just chuffed to bits as Costa give away free cake when it’s your birthday- I just registered it on the app 🙌🏼 and I’m now eating mine 🤤

Extremely slow. Unpleasant staff (clearly didn’t want to be there BH Monday) extra hot coffee was Luke warm…going to have to improve when they get busy and cars are queuing on the A41!! I am a Costa fan (at least one a day!) won’t visiting here again although it’s local!!

The staff were lovely. Clean, modern environment. The food is always a let down though.