Off The Wall in Cheshire West and Chester

Full of teenagers 18 years old in groups. Doing drungs and smoking in side the building door staff dont to care about what's going on to busy on there phones I felt like the oldest one there at the age of 30 myself. Will go for drinks elsewhere myself

Em is class, serious drinks consumed because of her “cocktails were scared when we woke up this morning”

Very poor service having to wait nearly a hour for food ok for drinks will NOT go back for food

Em was amazing serving us at our bottomless brunch, very attentive.

Came for a bottomless brunch and our server Em was amazing, fabulous service so on the ball and so polite. Made sure we were never without a drink, top quality service - will deffo be back if ems here.

Em was amazing, was super quick getting the drinks in for our bottomless brunch and was very kind and helpful. We had a great time.

Em was absolutely fabulous, excellent customer service, very fast, brilliant food and just very lovey staff! Would defo come back again

Me had bottomless brunch and it was great fast service and an amazing server so shoutout to em Kian on the drinks Would definitely come again

Got proper sozzled proper quick. Em was mega sorted us right out. Come here for your bottomless brunch deffo give it a whirl

Had a lovely couple of hours here the food we ordered was freshly cooked and was good. The young lady who served me was chatty and polite.

Th bottomless brunch was amazing, our waitress, Em, was lovely and very fast service! The food was amazing and there was a lot to choose from on menu. Would definitely recommend and will be back in the future! :)

Absolutely brilliant time at Off The Wall. Theo cooked my pizza and it was a good size, couldn’t even finish it! We went for bottomless brunch and Emma was our server. Really quick to come back to our table and quick to make the drinks. Will definitely come again!

What more can I say ,had the best night out ever ,staff were amazing only wish I could give them more stars. If you are planning any special night would definitely recommend OTW best place in Chester 👍

Marissa was amazing, lovely and great sevice. Food was great too

Marissa was amazing top server an so polite and smiley lovely girl would definitely recommend 💕

Great service from Marissa - absolute credit to team off the wall during our company bottomless brunch - well done lovely service and with the best smile 😊

Did not eat took ages to get our drinks bar made walked off after serving someone... Very loud could not talk to each other with out shouting not music it was the TVs fine if you are under 21 but stay away if you are looking for a place to eat drink and chat

A fab bottomless brunch at off the wall! Our server Em was awesome 👌 & the food was spot on thanks chef Theo we will definitely be back! 🍻 🍕

I recently visited Off the wall on what was advertised as "student night," but my experience was far from enjoyable. The first hurdle was the shocking security at the door, which seemed more focused on excluding students from Bangor than ensuring a fun atmosphere for all. It was baffling to see how strict the bouncers were, specifically targeting Welsh Bangor students while allowing Chester students to enter seemingly without question. Once I made it inside, I was struck by how quiet the place was and no students were in sight. There was hardly anyone there, and it became clear that the atmosphere was not one of excitement or camaraderie, but rather exclusion and condescension. To make matters worse, the atmosphere was tainted by the behaviour of the staff. Many employees, were rude and dismissive, showing little regard for customer service. As if that wasn’t enough, I overheard some completely unacceptable comments made by the security staff, including derogatory remarks aimed at women. It was shocking to witness such behaviour in a public setting, especially when those who are meant to ensure safety resort to name-calling. When I asked one of the bouncers for their badge number to report the incident, they refused to provide it, which raised alarms about their accountability. Things escalated further when my friend was falsely accused of using racial language—an accusation which not only had no basis but was also deeply troubling. In an attempt to resolve this, the police were called, but by then, the bouncer named Conner had vanished, leaving me feeling unsupported and bewildered. Attempting to reach someone in a position of authority proved fruitless. All staff members I approached were laughing and smirking as I asked to speak to someone in charge. They outright refused to give their names or address the issues at hand, further demonstrating a complete lack of professionalism and respect. In summary, my visit was marred by poor treatment, unfounded accusations, and a disheartening atmosphere. I would strongly advise against visiting this establishment, especially on student nights. It’s a shame, as bars should be a place to connect and enjoy, not a venue for exclusion and hostility. Save your time and money—there are far better options out there that actually value their clientele.

Quiet lunch time visit midweek. Recently refurbished, lovely site, clean & friendly staff & part of the Stonegate group. Use the MIXr app, highly recommended to all. Points make money. Situated perfectly for walk around Chester historic walls or the city centre. A must see visit for all. £6 lunch menu, meal & drink. Super 👌 Nearest carport. NCP at back of site.

Nice clean pub with an excellent service from friendly staff.

Em, Mike, Callum and Theo were fantastic! The food was brilliant and the service was fantastic and our server even laughed at mum’s jokes (which aren’t great) it was a fabulous bottomless brunch for my brother in laws birthday!

Unreal bottomless brunch. Delicious pizzas served up by chef Callum. Em was brilliant host for the 2 hours. Will definitely be back

Callum made the best wings and Ems service through bottomless brunch was fantastic. Definitely worth a brunch visit

Great experience at Off The Wall Chester today - from the moment we arrived to the minute we left, Em was brilliant! 👌 Great service, great food and loads of bottomless drinks! 😀Would defo go again!

Wonderful attentive service by Em. Food was lovely and delicious drinks. Would highly recommend

Liv was a lovely server and service was great Would def go again

liv (dark haired septum ring) was very kind and accommodating. drinks were also phenomenal.

Liv was amazing, amazing customer service thank you so much! ❤️❤️

Adding this review as massive credit and thankyou to one for your security staff for assisting me after I fell and broke my leg outside the property this weekend. Took my phone, updated my partner and was there by my side until paramedics took me away, top man and top human being, thankyou so much pal know who you are.

Brunch was fantastic, boogied so hard I pulled my hamstring.

Went in for the bottomless brunch yesterday and it was mega really nice wings, taste drinks and nice staff would definitely recommend

We had the bottomless brunch, which was great quality for money, the cocktails and food were delicious, especially the BBQ wings. Definitely recommend for a fun outing, thank you to all the staff who made it a great night.

Disgusting , first try to poison us with a clearly contaminated drink which staff agreed was wrong and replaced with a fresh one but did nothing to rectify or prevent any one else being affected then when visited the toilets nearly threw up at the experience absolutely awful not been cleaned since 8pm the day before according to the record on the door , both ladies and gents were a health hazard award staff did nothing to rectify .. we left .... Top tip avoid this place and go to Red Door 50 yards up the road awesome service and standards of cleanliness..

3pm in the afternoon. Ordered a wine and soda and straight away knew there was something wrong with the drink. 🤮. Not sure if it was the glass or soda. The wine was straight out of the bottle so ok. Got a strange taste in my mouth and on my lips. Gave it straight back and said something didn't taste right. It was like a cleaning fluid / chemical taste. I did get a replacement wine but didn't want soda. Two hours later, I can still taste it on my lips and tongue. The mens/ ladies' toilets were also disgusting. Wet through floors, soiled toilets, wet soggy tissue round sink area. Did not use. Last cleaned 8pm the night before. Reported to staff. Will not ever go in this bar again.

As a family we came to Off The Wall for a small lunch or something little as a bite to eat. We decided on The Crowd Pleaser which is a sharing platter. It was absolutely delicious with enough food to fill us up for lunch and enough variety that the kids and us all enjoyed it. The staff were friendly and attentive, the venue is welcoming and looks great. When we are in the area again we will definitely be returning.

We went for a bottomless brunch and had an amazing time. Tom and Liv were amazing staff and provided us with a great experience!

Amazing service and atmosphere, served by a lovely woman called Liv and a brilliant guy called Tom 10/10 100% recommend

Great drinks and great atmosphere on a Saturday night

Slow service, expensive , asked for glass of ice for vodka , no ice arrived and barman then ignored my request , long time till I visit again

Great place, great atmosphere, nice food

Great place, nice food and that Danny is such a babe!

Came in today and was greeted by the lovely Thomas. I decided to get food and it was great and very affordable. Would 100% recommend and I’m most certainly planning on coming again

Nice place but overpriced. £11 for 2 pints

Staying nearby and called in here for drinks. A decent pub with plenty of selection.

Stayed for one drink very quite ,

Easy to miss even passing, but the food is great value, and well worth popping in. Bar, good menu, sports screens

Tried to get into the bar last night after being to a wedding by the Dee. Familiar theme going on at this bar it seems. Door man refused entry for no reason. Think this bar needs to change its security staff because there obviously a issue

Excellent service and helpful and friendly and hospitality from the team

Amazing friendly service by bartender Ellie always help to help

First time at that venue and I really liked it a lot, great service from the team behind the bar. Special notice to who I believe her name was called Ellie from what i remember. She was great laugh and super friendly

Worsy meal l ever had never go back

Came to watch f1 , booked a table in advance specially to watch a race. Not only they didn’t turn it for time for start of the race, staff needed to be asked couple of times for it and then they swapped channel in the middle of the race. Horrible experience

Refused entry calling the one person than didn't have a drink too drunk for entry

I gave an average score because we didn't eat but only drank. Of the many places in Chester, it's not the one that impressed me the most. The music wasn't bad, there were a few people dancing. For those who like football there are many screens to watch the matches In my opinion, this place is one of many, but not exceptional.

Ian and the rest of the team at Off The Wall are legends! Fast service, good banter, cheap pints, friendly and, always willing to help other venues out in their time of need. Thanks again guys, will definitely be coming back!

Food shocking! Scampi burnt beyond recognition

Meal prices increased significantly. A jacket potato instead of chips, £7. Asked for a salad instead of peas and tomatoes, with no dressing. Given a small side salad with brown lettuce, fried tomatoes and peas. The chicken was half the size it used to be (nicely cooked through). Very limited amount of bbq sauce and cheese. Bacon was predominantly fat. Disappointed

Friendly.Food was OK and very reasonable

Was in today for drinks as visiting chester, this would not be the usual type of place i drink but was served by a young girl ellie and she was so lovely it actually made us stay for another. She was friendly and knowledgeable of chester a true credit to the bar.

Came her with my wife we are 40 years Old ! Been drinking in the day and alway vist this bar when we visit from Manchester. On returning at the night dressed smart and casual was told by the bouncer the my cargo pants was not Friday night dress code ! Been to multiple Venus in Chester “pop corn “ the church “ Not a single issue ! I think the bouncers are on some kind of power trip ! Absolutely pathetic

Really friendly staff made the visit that much more enjoyable. The dj was great playing all my fav songs was a great night all round 100% will be visiting again soon!

Great pub to watch football, food very average

Bartender Liv was very helpful, told us where was good on a Wednesday night. Great time in Chester. Thank you liv!!

Amazing food for a good price. Staff who work there are brilliant and you get served quickly. Someone is always there if you need help. Good place to go to if you want to watch sport or just have a drink

Not long finished with my wife and in a downer. I stopped off for a few drinks and was served by Liv who was so friendly and talkative. I told her that I’d split with my wife and lost my dog and she took time to talk to me and cheer me up through the night

Great atmosphere, absolutely fantastic bar men would reccomend 10/10

Noah is amazing & the most polite bar tender

Food and atmosphere are nice. Many thanks to Ian for his excellent service!

Awesome Night, loads of screens for sport, amazing atmosphere and a big selection of draught including tiny rebel and asahi. Can’t wait to watch the euros here 🙌🏼

Off the Wall is always a great time, however they went above and beyond last time I was in when Ian saved my life when I was choking. He is a hero, I owe Ian and Off The Wall my life. Can’t wait to watch some more sports and not die here!

Dropped in for a quick bite midweek. Served by a nice gent called Ian. Great value for money and friendly team.

Awesome venue for sport and late night.. atmosphere, staff, music and service all amazing. Be the place to be to watch the euro’s 🙌🏼

Had the nicest chicken katsu ever which was made with lots of love by chef Callum. Super speedy service and lovely atmosphere.

When we were given the menu nobody informed us that quite a bit of the menu is unavailable... We were told after an order was placed that some of the vegetarian food was not on the menu.. 2 out of 4 orders was not right and although we settled for 1 course only it took 1 hour to receive the food ... Seriously not impressed! Food when corrected was Standard ok

Stopped in for a bit of lunch while out in Chester for the day, had the chicken and bacon burger and some bbq wings both were cooked perfectly and tasted great, didn’t take long for the food to get to the table at all, compliments to chef, Callum 😃

The location is great being so close to the amphitheatre and the walls. The vibe was very chilled with great service from Emily. I recommend 👌

Ian and Courtney were amazing. Good food and service were wonderful 10/10. Will be returning

Food was amazing. Service was great. Love the cocktails. The guys really helped with the booking and made us feel comfortable

Absolutely amazing evening, danced all evening. With a great atmosphere, which was ruined by a doorman, that was working on a Wednesday night, Before midnight after a night of non alcoholic beers. I was made to feel uncomfortable waiting on my Uber, to head home happy, Telling me to leave the door way as I’m too drunk and I can’t return back in, even for the toilet after waiting for my Uber on my own, for 24 minutes in aforeign town. Not really talking to anybody else other than the staff, Maybe have a different judge of character on the entrance as it spoilt my night, feeling on edge after a wonderful evening with wonderful bar staff. Great night but spoilt by an ego !

Great place to hangout with friends and play pool or watch the sports!! Amazing variety of drinks and food😊Accommodating for everyone and great space for large parties.

off the wall has been one of my fave places to go since moving to Chester, perfect for any time of day with food and drinks til late and the games area upstairs! definitely recommend!

A great time, and great prices. We had a great night and we come back all the time. Would recommend 100%. Hope others enjoy as much as we did.

Dog friendly and had a great time.

Brilliant to have a beer, and watch football on TV

Went to order food at 8.50 told kitchen closed, the guy behind the bar was not helpful

Huge queues for the bathrooms during a night out, and floors very sticky

I ordered a beef burger and received a chicken one. Tasty, but not I have asked for. Noisy, long waiting for drinks.

Very good service from staff good food choices also with children's choice ideal for lunch plenty of room for families and of course excellent beer choices 😀

Went for a Valentines themed event, dj was hilarious followed by the amazing karaoke and vibes! Cheap drinks and such a fun vibe, would definitely visit again!

Had a wonderful time at “It’s a date” on the 8th Feb with my friends!! Great games all night with fun prizes for the “singing”!!

Atmosphere was great and the DJ was very funny and interacted with the crowd. Great night all round!

I phoned up to see if they were showing the premier league darts this evening - the lady on the phone was extremely helpful and polite. Beautiful venue with pool tables upstairs, and a variety of TV's downstairs. Scampi was delicious! And good menu choice. The two members of staff on shift (sorry I didn't get your names - Thursday 29th Feb 24 6pm-late) were very accommodating and polite. Thank you for a wonderful evening guys! I will be back when I visit again in April :)

Terrible service brought out wrong food twice after they forgot originally and we had to chase it up

Went on a quiet Sunday afternoon and sat downstairs. Placed an order for 2 meals. There was only handfull of tables occupied at best, and only 2 tables were having food. We place our order and 15 mins later the table next to us placed theirs. Our meal arrived after 25 mins. I ordered a burger and chips and my wife order 3 items from the “ Choose 3, 5 or 7 plates” NONE of our meals were hot. The table next to us, that placed their order 15 mins after we did , received their meals just after we received ours. Looks like they left ours under the lamps while they worked on the table next to us, probably explains why our meals weren’t hot. 9 out of 10 times I would have sent that meal back, but we were soooo hungry we put up with it, but I did mentioned my complaint to a member of staff. On quiet day, with only one other table ordering food, it’s really poor that our meals were just warm. Would I go again? yes for drinks, no for food.

Went on a quiet Sunday afternoon and sat downstairs. Placed an order for 2 meals. There was only handfull of tables occupied at best, and only 2 tables were having food. We place our order and 15 mins later the table next to us placed theirs. Our meal arrived after 25 mins. I ordered a burger and chips and my wife order 3 items from the “ Choose 3, 5 or 7 plates” NONE of our meals were hot. The table next to us, that placed their order 15 mins after we did , received their meals just after we received ours. Looks like they left ours under the lamps while they worked on the table next to us, probably explains why our meals weren’t hot. 9 out of 10 times I would have sent that meal back, but we were soooo hungry we put up with it, but I did mentioned my complaint to a member of staff. On quiet day, with only one other table ordering food, it’s really poor that our meals were just warm. Would I go again? yes for drinks, no for food.

Weird bouncers on the door, not a good atmosphere at all, general rude approach, if you want some trade, be nice. Don’t go if you are over 20 years old and want to enjoy your night.

A great night out or just a relaxing 😌 day 😌 a great atmosphere and a very nice and enjoyable place.

As always a success! Today, Crispi chicken burger and waffle-shaped potatoes for £0.50. Total £7.49 Burger, fries and drink. Happy days 😎

Went in. had a pint. Third of it was froth. Will not go in again.