The Cheshire Cat in Cheshire West and Chester

We were served by Saskia and she made our experience really lovely

Good food. Their three tapas for £10 is fabulous. Tasty chunky flavoursome sausage roll, Massive garlic flatbread portion and Fabulous onion rings too! Right on the canal and plenty of parking. I love the smell of the real fire too.

Very quick good food great service. Will be cavk

The whole experience was lovely! A very warm, cosy and welcoming pub. I will be visiting again! Thank you Eliana for fantastic service!

Great location and Sunday lunch.

Amazing food, good service, very dog friendly, high end cheshire pub hotel, conveniently placed for canal walks. Only ever had good experiences here

Great service from Laura. Usual great food. Thank you.

Lovely food, atmosphere and service. Laura was excellent and very thorough (I am gluten free).

Laura was our server and she was amazing, really polite and lovely. I had the steak pie and I wasn't a fan on the spring onion mash and I felt the meat could be better quality as well but I will definitely be back to try the lasagne

Food and staff are awesome, grate customer service, Hotel is very clean and beautiful rooms

It is rustic, homely. Liam was great, chatted to us. Even though he was busy. Staff pleasant. Food is lovely. When the open fires are lit, lovely to sit there. Outside is lovely on a summer's day/night. There are umbrellas with heat lamps. I park in disabled bays.

Sophia was great she made us laugh and we enjoyed our meal

Beautifully situated pub in Cheshire by the canal

Sophia and her two soups made our day and really made us giggle. It is so nice ti have someone that engages with you and has s fantastic personality. Thank you for being our waitress!

Food quality was good. The wait between ordering to receiving the food was very slow. approx an hour.

You get what you expect and to an alright standard. My rating is given based on if you want a bit of food and drink, it will do that. Nothing special but what they do, they do it well. However, some more exciting places around. Offers cask ales, beer and cider but generally the most common options of these (Doombar, Hobgoblin, Pravha).

Lovely lunch out with my cousin, served by Laura very friendly,knowledgeable and nothing too trouble

The food was a little disappointing for the price.

Excellent service from Julian! The food was very good and we enjoyed our visit!

Friendly service, nice surroundings, good food

Great food. Really good service by Layla. Great setting by the canal.

nice meal freshly cooked. service was very good. good value for money.

Roast potatoes were so hard we were thinking about asking for a chainsaw.

Over the past few years we have regularly visited the Cheshire Cat at Christleton. When we visit we always receive outstanding service especially from Sophia who always engages in friendly conversation and makes us feel welcome, she is a credit to the restaurant. This venue is always busy which is testament to the lovely atmosphere and consistently good quality of the food, the steaks are better than you can get anywhere else and always cooked exactly to order, highly recommended.

Thank you so much for a lovely meal! The service was fantastic! Thanks Sophie for accommodating our needs and being extra careful about our allergies! Highly recommend!

Lovely meal, the staff lovely our server couldn't do enough Laura but we sat in the at back with our white small dog.

Laura was an excellent server! Thank you.

Laura was lovely. Great manner and very efficient and helpful. Thankyou

Laura was such a lovely server she was so thorough with our orders, even the fussy ones 😊

Absolutely fantastic evening from start to finish.Food fabulous. Thank you Eliana for looking after our group

Had full English - sausages lovely but everything else bland...nothing special, not chiefs fault maybe buy better produce? Coffee and cold drinks lovely and staff really nice. Just watch them personal conversations at the bar between staff. Maybe talk a bit quieter guys.

Cracking pub in a lovely setting beside the canal. Great selection of beers and good food

Stayed here for one night Loads of free parking really helpful staff It's an old beautiful building and our room was spacious with everything you needed included The age of the building meant no air con which could be a problem in the summer but the lovely beer garden outside makes up for that

My evening was lovely Laura was so lovely friendly, I had a perfect Birthday at The Cheshire Cat, you are all extremely friendly. Thank you all x Just me on my own

The food and service at the Cheshire Cat was excellent, we could not fault any aspect. Our waitress was Laura, she was very kind, thoughtful and went the extra mile. All the staff we had contact with were fabulous and the food itself was top notch.

The staff, service, accommodations, and food were all excellent. I would highly recommend. Thank you all for making it an enjoyable experience and all your help.

Great service tonight from Julien. Very tasty steak and as usual a cracking pint of beer in a lovely atmosphere with very comfortable seating. Plenty of narrowboat parking as well as car parking! An essential stop whenever we pass in the boat or in the car.

The staff went above and beyond to cater for the allergies we had. Greatly appreciated.

Our 9 year old was still hungry after getting this when ordering fish and chips! £8.50 for a few chips.

Checked in left after 1 hour lost my £176 i had 2 nights booked , I hated the room , was really dull , bed was like concrete, food is expensive drinks are too, no mugs in the room for a cup of tea breakfast wasn't included in price either. Way over priced , staff were polite tho , lad serving was nice, just the place isn't for me at all

Glad we stumbled upon this place by the canal

Fabulous meal as always. Sophia was amazing! Thank you

Stopped by at night shortly before kitchens shut but we were greeted kindly and they still offered us dinner. Shared a nice margarita pizza and some chips. Service was friendly, formal, and quick. I also really enjoyed the atmosphere, very classic pub which is cozy and warm.

Sophia was fantastic. We will be returning.

Fabulous meal and great service from Eliana, fabulous lady and very friendly

Fantastic visit to The Cheshire Cat today. Food and drink was faultless all served by Abby who couldn’t do enough for us. Dog friendly too happy days!

Really enjoyed our meal tonight with great service from abbey

Food was really tasty, ribeye was cooked to perfection. Dessert was sweet and moorish. The waitress, Sassy was so polite and couldn't have been more helpful. Excellent experience, highly recommended.

Food was excellent, only let down was the attitude of the staff and the 1hour wait for our food.

Great food, fabulous service by Sophia would definitely recommend

Eliana provided excellent service and our meal was delicious.

Had a fab time today, thank you so much to Sofia!

Sophia was fabulous - thank you 😁

Sophia was very attentive and the food was lovely.

Always pop in when I can. Sophia looks after us well. Always happy and nothing is too much trouble. Our dog loves the attention too!

Great food and excellent service from Laura on a very busy night.

Lovely place. Been here several times

This place great location beside canal. Lovely on a sunny day. Food good and service ok

Food was delicious. Laura was very friendly and helpful with dietary restrictions.

Laura was great! really kind and food was lovely

Really helpful server called Chloe.

Apart from not having my first two choices of starters we had a enjoyable lunch and had great crack with the young lady waiting on us

Really lovely venue food was excellent service was really good beautiful surroundings The decor is nice and there is plenty of space between tables

Food was very good. Nice outdoor area and is next to canal. Only negative was we had to chase up the desserts. Recommend booking if you want to sit inside

Party of 6 Sunday lunch, nothing was to much trouble. Food fabulous, disabled toilets very clean and good atmosphere. Will be back

We visited on a sunny and warm Sunday afternoon. Numbering 5, (2 children) we ordered various items from the menu, all were delicious and cooked to perfection. The food and desserts were served with a smile. We did notice that there was no salad option on our menu, but maybe there was another menu that we didn't see? Toilets are upstairs (19 stairs - quite a climb) but there is a disabled toilet on the ground floor. After our mea,l we watched the canal boats and wandered the canal paths. A very pleasurable visit and we will definitely go there again.

First impressions, it looked brilliant. The location was right next to the canal and ample spaces to sit outside. Headed inside and went without booking and asked for a table in which we received and was given a menu. Looked at the mains menu but thought it was quite boring to be fair and thought it would have had a better choice. Anyway I had the Chicken & Vegetable Penang Curry at £18.95. I couldn't fault the service as it arrived pretty quick as soon as ordered at the bar. Presentation excellent, quite spicy but the grilled chicken let it down for me as it was cheap stringy processed garbage, the rice was very congealed, stodgy and crunchy but overall taste was pleasant. The inside of the pub was nice but was let down when you had to go upstairs to the gents. The walls were dirty, so could of done with either a clean or a paint job. One of the doors to the rooms were open and had a peak and they also didn't look to good neither. Don't let that put you off as I was passing through after a Skydive. It has a great location, friendly staff, food could of been better and there is certainly room for improvements to be made as it could be a very nice place.

Lovely meal. The mac and cheese was delicious! Staff were great with the children

As always the food was beautiful and nothing is ever to much trouble for chloe ....her customer service is 5* thankyou xx

Chloe was superb - great meal thank you!

Anais was a great waitress thank you for looking after us so well

Anais was very helpful and sorted out a few requests.

Great food. Service by Chloe was brill. Will definitely be back!

Lovely meal and great service from Chloe

Outstanding food and situated in an outstanding setting, well worth a visit 👍🏻

Arrived on a Thursday afternoon hoping for something to eat, only to be told there was no food available, not even bar snacks as there was a big wedding on.... Had a half in the lovely beer garden but then left in search of food. Better luck next time maybe.

Excellent food pub by the canal, highly recommend

Lovely place for an overnight stay and dinner. Nice to see some different veggie options too. Loved the canal side location. Thanks to Chloe for your excellent customer service.

Nice atmosphere in pub and lovely garden area. Food was very average and a fairly long wait for both drinks and food from ordering. We had to request multiple times to remind the staff of our food, drinks and for the bill.

Every time we visit here we are not disappointed Lovely place with delicious food

Really disappointed; having been here so many times in the past. Two staff members didn't seem to really care and, although my meal was passable, the waitress agreed that the wife's wasn't and docked it from the bill without question. Will leave it a while before returning, just to see if things hopefully change.

The Cheshire Cat is perfectly placed by the Shropshire Union canal and is a pub that I like to walk to from Chester. I have been disappointed when visiting recently. The outside area needs improvement. The tables are not kept clean, the old parasols need to be replaced, the tables need to be cleared of dirty plates etc and dead plants in pots need to be removed. The building needs attention and maintenance. There are not enough staff to meet customer need and it is clearly a difficult and stressful situation behind the bar. Our waitress was helpful and friendly which was much appreciated. The food was ok but not great. The menu is tired. Hasn't changed for some time. Food is expensive and ours was overcooked. It's a shame as the Cheshire Cat could be a great experience. The experience does not meet the expectation offered by the website. Hoping for better.

My birthday ruined. My partner and I came to the Cheshire Cat for a nice meal. They have put up lots of very strong hot spotlights over the tables so I asked if we could move to another table as my fair sensitive skin burns up with these lights. The waitress said for us to find another table and she would serve us there. We found a table that was not quite as bad as most of them and sat there for ages waiting for her to take our orders. Unfortunately she had completely forgotten us. When we went to the bar we were told if we sat in those seats we have to order food over the bar. That we did, my partner ordered Sea Bass and I ordered fish cakes. After waiting for another hour we decided to leave. As we were leaving a waitress came in with a plate of gammon, egg and chips, not what I had ordered and nothing for my partner. I came home looking like a pink panda with a sore burnt face from the strong lights. They did let us off paying for a mineral water and a non alcoholic beer but we won't be visiting there again.

Sophia very kind lovely service

Came here a couple of weeks ago and the food was amazing.

Nice pub, decor, choice of drinks. Food was excellent and the staff were great. Would recommend if you're in the area

We booked an hour before arriving online for a party of 9 for brunch, as we were aware we were a large party we wanted to ensure there was availability. Booking was easy and confirmed within minutes. When we arrived at 10:15 as per the booking and the staff were unaware of our booking. It then took approximately 20 minutes for them to push 3 tables together and have us seated. It was then a further 20 minutes to order drinks and when they eventually arrived they were just placed on the table with no information as to what each drink was we also requested water for the table which didn’t arrive for another hour. We then had to ask to order our food which we did. What then followed was over an hour wait. When asked how long food would be we were told 10 minutes. A member of the party then went to speak to a member of the bar staff who apologised for the wait and said that a reduction on the bill would be make. Tom then came to the table and asked if everything was ok. He was told we wanted to know how long our food would be. Tom was extremely rude and unprofessional, refusing to acknowledge that at almost 2 hours since arrival and still not receiving our food order was unacceptable and no reduction on the bill would be made. He stated that a table of 9 would take longer, which we agree with but not almost 2 hours long. He also said that the food area was very busy, at this point we were the only people inside the pub and there were approximately 5 people in the outside area. Following Toms rude and unprofessional conduct he then went to the bar area and began to talk about us with the bar staff in a negative way. At this point we left. It was a completely disappointing end to a fantastic weekend we had in Chester. This was personally my first experience at a vintage inn and it does not make me want to rush to return to one due to the staff attitude and unprofessional

Had a lovely meal here, whilst staying at the touring site just down the tow path. We had booked so had a table inside. Food & service was excellent. Dog friendly too with water & treats for our furry friends.

Great service from sophia . Food was great too , we will be back

A lovely meal at The Cheshire Cat.Sophia was delightful and so helpful. Thank you we’ll be back.

Great place. Lovely food. Great service.

Great place for a lovely walk down beautiful canal and stop for a bite and a drink. Food is excellent and Staff very welcoming

Poor service, waited a long time for the food to come and the fries came 5 minutes after the food had arrived.

The restaurant attached to the hotel we are staying in is undergoing renovation and the staff recommended the Cheshire Cat. A beautiful walk of around a mile along the canal helped further work up our thirst and hunger. The food was absolutely fantastic - my son had the Mac and Cheese, and I had the Smoked Haddock Fishcakes. Both beautifully prepared and delicious. For desert we had the brownie and sticky toffee pudding which were very more-ish. A very good drinks selection, both alcoholic and non-alcoholic, was available too. I was served by brilliant, friendly and helpful staff. We would absolutely stay here (rather than the hotel we are currently at) if we are ever in Chester in the future. I very much recommend a visit to the Cheshire Cat 😺...it certainly left us with a grin on our faces!

Sophia and Tom went up above and beyond this evening when we called in at 8.15pm and despite being busy they were so welcoming and friendly. We had a lovely meal and the whole ambiance was delightful. The food and wine were also lovely! I would definitely recommend coming here esp on a mon and it was very reasonably priced too! We have enjoyed a lovely 24th wedding anniversary here! Thanks x

Lovely pub on the outskirts of Chester.

This place has hugely improved enormously from a few years ago Creative options on the menu (beetroot and seed arancini), or classics cooked very well. Tiny criticism, some of the food tasted very nice because it was sweet. Eg sweet barbecue sauce on the pulled beef. I think this is cheating a bit. Service from Laura was attentive and friendly without being imposing They’ve made the gardens lovely also if you want an outdoors. drink Thank you Laura, Vintage Inns should give Laura a 5 figure bonus

Laura was an amazing server. Looked after us very well.

Absolutely amazing service from Laura. The meal was superb and freshly cooked. Nothing was to much trouble. Definitely recommend

Great service from Anais.My husband needs extra sauce or gravy to swallow food after cancer treatment and they gave him plenty so he could enjoy his food.