THE BRASSERIE in Cheshire West and Chester

Absolutely shocking placed our order at 9:50 and at 11:15 still waiting for 2 noodle dishes. Rang the restaurant and they said we tried to knock and nobody was in, I can assure you we are waiting starving and when asked how long he muttered “oh my god” underneath his breath. When I asked for money back he our order will be back in 20 minimum.

Cold food, items missing, very very poor

The food is fine quality you'd expect from dominos however the customer service is terrible. They will not accommodate allergies if a mistake is made despite immediate attempts to contact the store.

You want my advice AVOID Why? Trust me AVOID Service? AWFUL Food - average (at best) Drinks availability - non existent. I don’t even want to go into it. Food availability - average - they tell you after an hour of ordering they don’t have items left. 2 hours to get main courses, we had 4 kids with us. They were climbing the walls. Was the restaurant full? No! Half full? No. What went wrong? No idea!! Would I go again? NO Do yourself a favour AVOID - AVOID - AVOID

Me and my other half was staying in a hotel near here and I came across this place as we were both hungry. I ordered a large donner kebab and my husband went for the battered sausage and chips. My kebab was worthy to be the worst thing I have tasted, the meat was rubbery and dry and the pita bread felt and tasted like it had been sat on for a couple of days. My husbands sausage was no where near large enough for my liking. The chips were also cooked the night before. The portion sizes were laughable as we both got near to nothing. DO NOT EAT HERE!!!!!