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465 Opinions in 1 websites
We found the Farmers Arms to be the very essence of the small village pub - it's not trying to be a Bistro or a Wine Bar and nor should it. We received a cheery welcome, good beer and honest, value for money pub food (we enjoyed the fish and chips). If you are staying in the village or nearby give it a try and help save an endangered species - the village pub!
421 Opinions in 1 websites
Fantastic hidden gem. We stayed over for a two night stay and we can’t wait to go back. Food is excellent, in fact the only thing I would say is next time I will go without a starter so I can try a dessert! Staff cannot do enough for you, warm, welcoming and nothing is too much. The atmosphere is pleasant and the way the dinning rooms are laid out is great it can be intimate or it can be more involved. Rooms are clean, spacious and the facilities are all there the baths are large and spacious as are the shower cubicles - if you want a place to stay I would HIGHLY recommend the Swinside inn
269 Opinions in 1 websites
The restaurant is part of Lodore Falls Hotel and Spa. The breakfast, is poor quality ingredients which are largely tasteless. The milk jug was dirty, the staff seemed miserable (expect for two chaps who were welcoming and happy). All in all, very poor and I won’t be back.
134 Opinions in 1 websites
This cafe is in a great position for walkers and cyclist exploring the Borrowdale valley and it's useful it if you want a quick coffee. We had coffee and cake which was ok without being excellent. But beware, the owners/staff have a very unaccomodating almost mercenary attitude to visitors to the cafe. Lots of smiles, but you can't use the loo or get some tap water for your water bottle unless you've bought something (expensive). My husband summed it up; "You can just hear Basil Fawlty saying "yes, well, that's cost me hasn't it!"". Also they don't allow dogs and any dog owner will tell you what that suggests. Sorry, some staff training is needed - Manuel has obviosuly left.
877 Opinions in 1 websites
We would just like to day a big THANK YOU to all the staff there. We have just spent a 3 nights stay and thoroughly our second break there. Although the room we had was a little tired and the shower was a bit weak, the room was clean and we really could not fault the staff, the service, the food or the location. A business is nothing without great staff members, and some really lovely people work there. We look forward to our next visit, hopefully in the not too distant future 😊
293 Opinions in 1 websites
The Ladore Falls is a lovely old hotel which we have enjoyed a number of times over the years. My wife and I are an elderly retires business couple and booked a three night stay from September 8th 2020. Jane is recovering from major abdominal surgery and the trip was her first few days away after many weeks. We arrived after a 120 mile trip at 5pm tired and parked my wife’s modesty sized red sports car outside the main entrance while we unloaded our luggage. we queued at the reception desk and I asked if someone could help with 2 suit cases and 2 suit bags. A member of staff said she would try to accommodate us. At this point we were unfortunate enough to meet the General Manager although he did not introduce himself as such. “No we cannot help with luggage it may be contaminated” was his response. We moved towards the lift and he said “ I hope you are not going to leave your car there too long”. He was not impolite, just cold and totally disinterested. I asked how would people with more serious disabilities would manage. His response was “They simply wouldn’t come here”was his response. The lift holds 2 people and with luggage is very difficult especially as I have a chronic back condition. We arrived at room 331 and as we opened the door found another flight of narrow stairs to the room. By this time we were both exhausted. The room was comfortable but a little dated and there was a magnificent view over the lake. We found no soap in the bathroom and the shower tray had black mould around the edges. We found the bar area comfortable and the staff friendly and attentive if a little over familiar. As we sat there over a bottle of wine it was obvious that there was a training program. A number of people complained about wrong orders and excessive waits. Dinner on the first night was excellent. Food quality was good and the restaurant manager was first class. Dinner on the second night was also good but we waited 40 minutes between courses. Breakfast on both the mornings of our stay was first class. When we arrived back to the hotel after our first day we found dirty towels, dirty wine glasses, still no soap and an unmade bed. I tried for 10 minutes to contact reception with no response. We were eventually told that that because of COVID rooms were only serviced every third day. It was at this point we decided to go home and forego our final nights stay. We asked to see the manager and eventually a gentleman called Ritchie interviewed us and agreed to refund £320. He said COVID had presented great difficulties, which of course we understand. East European staff had returned home after lockdown. New summer staff had been recruited on the hotel reopening but with little or no time to train them properly. Government and head office policy was changing daily which was causing difficulty in running the business. Our conclusion is one of understanding, but also disappointment. £960 for a three night stay under these conditions is not acceptable. Had the general manager been more understanding and informative at the start we would probably have stayed the three nights. Our 6 star hotel in Beverley is the place we will remain for the foreseeable future. We did get one night refund for £320 for the night we didn’t stayRead lessDate of experience: September 2020
293 Opinions in 1 websites
Amazing find! Ate here last night after staying in Rosthwaite and having limited options as we had not booked anywhere in advance. We were greater by really friendly staff, a cosy informal atmosphere and a great menu. I am usually a bit dubious about pub fish and chippy, usually preferring to go to an actual chippy, but WOW! They were amazing! We were both really impressed. Great portions after a day walking in Borrowdale and so so tasty. Good range of beers on tap too.
160 Opinions in 1 websites
Having visited Grange River Cafe, I am at a loss to reconcile the poor reviews which I have read. I have visited this beautiful cafe on several occasions over a number of years both with my family/ children and as a solo walker, at the end of many a walk in the Borrowdale area, I have always looked forward to ending my walk sitting having tea and scones on a fine day or one of the excellent homemade soups on a wet one. I have spent many a good conversation with both the Lady and Gentleman owners who have always been not only courteous, but engaged in good conversation.