Grange Bridge Cottage Tea Shop in Allerdale

Having visited Grange River Cafe, I am at a loss to reconcile the poor reviews which I have read. I have visited this beautiful cafe on several occasions over a number of years both with my family/ children and as a solo walker, at the end of many a walk in the Borrowdale area, I have always looked forward to ending my walk sitting having tea and scones on a fine day or one of the excellent homemade soups on a wet one. I have spent many a good conversation with both the Lady and Gentleman owners who have always been not only courteous, but engaged in good conversation.

On holiday in the North/Western Lakes we visited this area, but we know we didn’t even ‘scratched the surface’. There is so much to see, exploring all the lanes, villages, tarns, rivers, streams, waterfalls, hills and moutains etc. What we saw was very beautiful and probably worthy of a longer visit on another occasion. Borrowdale lies close to the western side of Derwentwater: it is owned by the National Trust and covers approximately 46 square miles. We saw some of this area during walks and trips in the car but we suspect some views can only be enjoyed by trekking across the fells and neither of us at our ages are fit enough to do that. One of the areas we stopped and looked around was Grange, it was just so impossibly beautiful by the twin bridges over the Derwent. Sadly we arrived here after the café had closed for the day. We will be back, we don’t know when, but we must.

This is a great treasure to be found at the end of Derwent Water. An ideal stop off point while walking. A good selection of refreshments especially the cakes and the hot chocolate.

My husband and I visited here on a day when there were terrential downpours .The tea room is only small and in beautiful surroundings. Upon entering there were 3 tables taken by 2 sets of couples and a table of 4 leaving 2 tables remaining Making our way to the table to the side which was away from the kitchen we were approached by the proprietor and informed the table was reserved guiding us to the table by the kitchen in the center of the room We seated ourselves down and upon seating one of the other tables became available so we decided to move ( this table was vacated by a couple ) On moving the proprietor approached us rather rudly and stated " I'm trying to run a business here and this table will take more people than you two!!". Dumbfounded I responded by stating that this table had been vacated by a couple whilst also pointing out that another couple who had entered the tearoom after us had taken the table we were originally going to take until we had been told it had been reserved ...obviously not as there was now a couple sat there!!!!!! Whilst there I noted that the larger party only purchased dri nks which cost far less than my husband and I drink and snack so she should not assume that larger parties bring in more revenue!!!! Had it not have been for the awful weather and the need for a warm drink and snack I would have told her where to stick her tearoom and walked out . Needless to say we shall not be returning as she does not deserve the custom speaking to people as she did .!!!!!!

I stayed at Hollows Farm and went for a big hike, on my way back to the campsite I thought I buy cakes. So I popped in here and wanted 1 of each. Means 4 slices of cake. The gentleman said he’ll have to put them on napkins I said I’d be ok to carry but I didn’t actually realised until they were all on the table that how can I possibly take them without dropping them - don’t mind squashing. I paid over £10 and had to take them in a carrier bag. I wonder why a very busy cafe don’t have take out boxes available. Cakes were very lovely, enjoyed all of them

Genuinely don't recognise the other reviews. We were shattered after an exhausting hike and were warmly welcomed. We sat in the beautiful garden over looking the river, were served happily and politely by the owner who made polite conversation and the cake, coffee and especially apple pie were excellent, I mean like really good. It was such welcome relief. Thank you

Lovely setting next to river Derwent and Grange Bridge. Nice garden. Owner and waiter were unfriendly.My wife asked for a cappuccino and was abruptly told 'they don't do them, everything we do is on the menu.We had a ham sandwich which was average.Tea and coffee were OK. We had cycled there from Keswick and we asked politely for our water bottles to be refilled. The owner explained that he couldn't have bottles passed between us, but there was an outside tap for us to use. This had 20m of garden hose connected to it.

Food was fine but don’t ask if they serve alcohol - couple by us did - to be told “we’re a tea rooms not a pub - the drinks list is in the menu” - the couple left as I would have if we hadn’t been served - not sure the server has the right vocation! Simple no sorry we don’t would suffice .

Average tea room, soup was tasty. Overpriced but in a good location, the owners weren’t particularly welcoming.

¡Qué lugar! Justo al otro lado del puente hacia Grange con mesas con vistas al río.No me puedo quejar.Pero la relación calidad-precio de la comida deja mucho que desear. Pedí un bocadillo con "jamón cocido Aga". Bueno, ¡la delgadez del pan fue igualada por el jamón casi transparente! Una rebanada fina como el papel que apenas cubría el pan. Aga? Parecía barato y comprado en la tienda para mí. ¡Y pedir 1 extra por un poquito de ensalada para acompañarlo es realmente tomar el Michael! Fácilmente el peor sándwich que he comprado en años. De verdad, tienes que hacerlo mejor. El racionamiento terminó hace mucho tiempo.El bollo que nos dieron estaba fresco y con mucha mermelada. El té también estaba bueno.El único baño es público de tipo "paga por hacer pipí".

Después de un largo paseo por el río, ¿qué más pedir sino un café con una vista general del río y mesas sobre enormes losas planas de rocas? De hecho, hemos estado aquí muchas veces antes, pero no hemos escrito una reseña al respecto. El estacionamiento es estrecho, pero si puede molestarse en caminar cuesta abajo, hay estacionamiento más arriba en la carretera. El servicio es rápido, lo cual es bueno ya que no hay una gran cantidad de mesas y necesitan una buena respuesta. Los almuerzos son muy buenos, con platos como sopa casera (teníamos lentejas y tocino ahumado), sándwiches muy buenos, patatas asadas, etc., con una buena taza de Cumbria para acompañarlo todo. El baño público al costado ahora cuesta 50 p, pero está muy bien cuidado.

¡Qué hombre tan extraordinario para dirigir un salón de té! Muy bien pedido café tipo americano. . Dijo que solo hacemos café. . Luego, preguntarle si tenía flaco era aparentemente una indebida. ¡Lea las otras reseñas antes de ir! ! Sándwich de jamón muy pobre. . . No hay inodoro abierto. . ¿Es eso legal? 30 yardas de distancia y 50 p para usar.Volví porque pensé que había dejado mi mochila. . Solo gritó "no" con bavl vuelto. Ninguna preocupación. No merecen su ubicación.

Impresionante ubicación! Es una pena lo de los propietarios groseros. Visitamos en un día lluvioso y al entrar nos hicieron sentir incómodos al instante. Sin sonrisa, sin hola. Le pregunté si podía llevar a mi perro, a lo que la respuesta abrupta fue "No". En este punto, algunos de nosotros estábamos listos para irnos, pero el resto del grupo se había sentado y estaba pidiendo bebidas, así que pensamos en darles una oportunidad.Usé el gel para manos justo en la entrada y mi perro olfateó la puerta. El dueño gritó: "No perros, manténgalo fuera". Me sorprendió que mi perro apenas estuviera en el edificio, pero me disculpé y me senté afuera. Mi bollo era encantador, pero el resto de la comida era cara y nada especial. Los propietarios no eran gente local y realmente decepcionaron la maravillosa hospitalidad de Cumbria. ¡Está más allá de mi comprensión por qué la gente se instala aquí, abre un salón de té en este lugar idílico popular entre las personas y familias con perros cuando claramente no les gusta! ! ! ¡Ahora entiendo por qué el salón de té de la esquina estaba lleno! ! ! !¡EVITAR! ! ! !

Impresionante ubicación y esto podría / debería haber sido un maravilloso descanso si no hubiera sido por los propietarios menos amables que no parecen hacer este trabajo por amor. El bollo de mermelada y crema estaba delicioso, pero el resto de la comida era demasiado cara y básica. No es la bienvenida más cálida o cordial que hemos llegado a conocer en Lakes.

Un camarero increíblemente grosero y el dueño aún más grosero (resulta ser el padre) arruinaron nuestra experiencia esta tarde. Somos una familia de cuatro y vimos lo que parece un bonito café a orillas del río. Esperando una experiencia pacífica y gentil, nos ignoraron en la puerta principal, así que caminamos hacia el jardín de té en la parte de atrás. Le pregunté al joven camarero si había espacio para 4; él dijo: “Siéntate donde quieras. ”En retrospectiva, debería haberme dado cuenta de lo que me esperaba con esta“ bienvenida ”a medida que las cosas iban cuesta abajo. Desafortunadamente, con bastantes personas sentadas en las mesas, debemos haber pasado por alto un letrero tirado en el césped que decía (como vi más tarde): “No entre al jardín. ”Mientras nos acomodábamos en una mesa, nuestro hijo menor (6 años) debió haber pasado por delante del letrero, por supuesto sin darse cuenta tampoco. El camarero reapareció y se le acercó gritándole que “se quede fuera del jardín”. Simplemente no pude ver dónde estaba la delimitación y le pregunté dónde comenzaba el jardín, para poder mantenerlo fuera. El camarero dijo: "Está escrito en dos carteles grandes. "Ahora, no me importa que mis hijos sean corregidos, incluso por completos desconocidos, pero la forma en que esto sucedió y la actitud hacia un simple malentendido estuvo mal. Continuamos examinando el menú y mis hijos decidieron tomar un helado. El camarero volvió y preguntamos qué sabores tenían. Se negó a decírnoslo y dijo: "Mira en el menú: está en el lado izquierdo. Mi esposa lo hizo debidamente, pero no había nada relevante allí. Entonces ella preguntó de nuevo, y él dijo: “El lado izquierdo de la página derecha. Esta actitud fue del todo inhóspita y, como mi esposa y mi hijo habían sido insultados, decidí informar a este joven que pensaba que era grosero. Dijo riendo: “Tu opinión. ”Decidimos irnos. Entonces, volví a la puerta principal y esperé hasta que me reconocieron. Un hombre mayor se volvió y le pregunté si era el dueño y si el camarero era su hijo. Le dije que encontraba a su hijo muy grosero, y de inmediato comenzó a regañarme por no ver un "cartel grande". Entonces señalé que me lo había perdido por completo, pero de cualquier manera lo encontré grosero también. Luego se acercó a mí de manera muy agresiva y ladró: “Sí, soy increíblemente grosero e increíblemente ocupado. “Simplemente no podía creer esta situación. Los propietarios que van por ahí reprendiendo a los niños de 6 y 43 años por la falta de carteles, pero cuando usted señala lo groseros que son, ni siquiera tienen la decencia de intentar retener su negocio. Si te apetece una buena taza de té y un helado junto al río, no vayas aquí. O espere hasta que este lote se haya desocupado (cuando pierdan a sus clientes) y vuelva a intentarlo.

No se deje engañar por la ubicación idílica. Visitar este lugar no es un placer. Podría perdonar los muebles sucios del exterior y el interior lúgubre. Pero la familia que dirige la operación es terriblemente grosera. Descubrimos que el comportamiento del padre y del hijo pasó de ser poco acogedor a ser brusco y finalmente agresivo. Debido a su manera espantosa, nos fuimos sin ordenar y ciertamente nunca regresaré. Imaginar qué tipo de vida hogareña se esconde detrás de su actitud vil hacia las interacciones humanas ordinarias me da náuseas. Sin importar la puntuación de la comida y la limpieza, este establecimiento puntúa un cero en los modales básicos y el manejo de la ira.

Sentado afuera en el jardín de la cafetería rodeado de hermosas flores a la vista del río.Encantadora comida casera y una buena selección de menú.Había estado nadando en el río cercano y este era un lugar perfecto para almorzar después de eso.Personal agradable y buen servicio en una excelente ubicación.

Stopped for late afternoon tea. Great cup of tea with homemade scones, home made jam and clotted cream. All tasted fabulous. Friendly service and reasonable prices.

Always like to stop off here for a cuppa when walking in the area. Lovely outdoor space when weather permits but equally as pleasant to sit inside on the cooler damp days. Friendly staff and lovely cakes

very friendly and very atmospheric - good food with a number of daily specials in a great old building also with outside seating overlooking the nearby river . good service and well presented food and drink.

Don’t be taken in by the setting, which is gorgeous, but it feels like too much trouble for the owner to serve you. There are no toilets open and refused to swap change for my young cousin to use the public toilets in the village.

Visited towards the end of a walk and had lovely cream tea in the garden Staff were friendly helpful. Not sure if the interior was open and had to use the public toilet attached to the side of the building which needed 40p.

I have no qualms regarding the food, location or price at Grange Bridge Cottage. What I have a problem with was the attitude, arrogance and sheer rudeness of the host, and it seems this is a recurring theme based on the previous reviews. We were a group of 8 (4 kids). Having settled, we were ready to order when I saw that my hungry young son was taking a few bites of my 2 yr old’s leftover sandwich. I quickly told him not to do that and to put it away but no sooner did I say anything when our host began to comment about how we were being rude allowing my kid to eat his own food. We tried to apologise and explain but he was having none of it, reiterating how rude we were being. It had taken us a while to find parking, settle, tie the dog and the 4 kids were starving after a long morning hiking, so I swallowed my pride and we all ordered lunch, my son also had a main, desert and milkshake, so clearly we weren’t ’skimping’. On our departure I said to him that the food was good but to please listen to what guests had to say before telling them they were rude. He then accused me to lying and teaching my children how to lie, he came very close and, being much taller, towered over me, shaking his cutlery in anger! Very bizarre, angry man behaviour. Make sure you behave if you visit!

What a beautiful location to sit and enjoy a cup of tea and just take in tbe stunning scenery. Really good flapjack too!

We enjoyed a delicious cup of coffe, sitting in the sunshine in this pretty village.the service was very pleasant and we were able to enjoy our walk.

This is a lovely little tea shop that also serves a good selection of hearty food. Perfect for refueling after walking Catbells.

Called in here for lunch recently. Great atmosphere and speedy service. Food was good too especially the Fish pie.

Returning to this, one of our favourite Lake District Cafes, after a break of almost two years, my wife and I were disappointed in a number of ways. My wife has a severe allergy to egg (life threatening) so we asked if the scones contained egg and were told that they did, so tried the toasted tea cake which strangely was also said to contain egg and finally asked about toast which we were told was only available for toasted sandwiches. So settling on one scone and two teas, I was myself shocked to receive a kind of crumbly warm cake instead of the requested scone. This was obviously an attempted scone containing egg instead of the correct raising agents, not Glaser with egg which sometimes happens. Either way it was unpleasant and I had to leave half of it.The cafe is still in an idyllic setting and has a good, though rather expensive menu but do take care with the scones. Also a friendly question about where the loos were by my wife was met with a rather unpleasant ‘there’s a sign over there’ reply, so no longer the friendly welcome we remember

Perfect location you almost forget where you are so beautiful and the best cream tea in the lakes its a must do for everyone.

Popped in on the way to the fells hubby had home made lasagne it was yummy. Has to be one of my fav places in the lakes

I definitely would not recommend this place to anyone, who expects service with a smile. The miserable and rude Eastern European woman was definitely not suited to the hospitality industry. Found out it was the owners wife! He was miserable and rude too. Food was OK, expensive too. They just want your money and get rid of you quickly! Took my tray and wasn't even finished!!! Lovely setting but spolit by terrible service. The worst in Lake District. Best tip. Go to the other cafe around the corner! Much better. Definitely won't be back!!!

Excellent coffee shop right beside water Great service and very good value The cream scones are amazing as is their local ice cream Well worth a visit just have to be prepared to hustle for a parking space

Lovely location. The carrot cake was excellent and super fast service! I would definitely recommend a visit

Haven't been here for a couple of years and was almost out of by negative reviews. A friendly welcome from Duncan and Fay and great cakes. Some reviewers probably have mistaken directness as rudeness? Very happy customer. We will be back!

På grund av regn kunde vi inte sitta i den fina trädgården men caféet hade även en ren och trevlig inomhusdel. Fina, hemgjorda bakverk, scones med färska jordgubbar och stora tårtor samt gott kaffe och thé. Kan rekommenderas.

We were on a hike along the river and decided to stop off for a light lunch and a cup of tea. The food was good, no complaints there, but the customer service is sorely lacking. Don’t ever ask to have your bill split two ways, they’ll roll their eyes at you! The location is stunning, but the customer service leaves a LOT to be desired. Very sad actually, the place was only half full and I reckon if you can’t be friendly to polite, and pleasant customers then find yourself a different job. Won’t be back! We found out too late, that the service and food in the cafe just up the road is excellent!

Came with my girlfriend and the woman who claimed to be the owner was ridiculously rude after I told her that I had found a hair in my food. Wouldn’t recommend to anybody.

Stopped here recently after walking over to Rosthwaite expecting to go to the cafe there but disappointed to find it closed on a Wednesday.

Really lovely tea garden in the back with a gorgeous view over the river, nice and sheltered. Food id always lovely as is the service. We were a bit disappointed to find it closed last time we went to Grange - had been looking forward to the cream tea!

The views from the garden are lovely especially on a nice day. Tea and cakes served quickly and good quality. There are no toilets in the cafe but the public ones are next door and were clean.

An idyllic place in a very special valley, but today things went very badly wrong. A large family group filled the garden and had an issue with the service - I think they were a scone short (the scones are delicious by the way and not over priced at all). This set off a chain of events that ended in the sound of a blazing row inside, with language that is quite unacceptable. It was not clear who was saying what but to get to a situation which generates this kind of talk over one relatively small item is a sad reflection of the way things operate here. I left with a heavy heart.

I really liked this tiny tea shop. The baked potato was excellent as was the filter coffee. I liked most the fellow who ownes and runs the tea room. A person who is concerned about old fashion service with a smile.

Pit stop on a long walk cold & rainy afternoon! ordered hot chocolate almost £6 for two mugs! very unfriendly waitress who @ 4.30pm in the afternoon would not allow two tired walkers to move to a table nearby window for a view as it was her biggest table! Who was going to arrive & sit when curtains were closed & place locked up @ 5pm sharp! Not the best cafe welcome! ended p sitting outside in the rain! Better places to spend my hard earned cash!

Had light lunch whilst waiting for the AA!...tasty soup and cheese scone followed later (whilst still waiting for AA!) by lovely ice cream. Lovely to sit by the river on a sunny day.

We stopped here for coffee an hour into a planned long walk to Watendlath. It was a cold sunshiney morning and the hot drinks really hit the spot. We know the tea shop well having visited on previous holidays in Cumbria and it really is as if time stands still. Bone china crockery, wobbly tables and bentwood chairs, traditional food and the wonderful garden backing onto the river. So quiet and peaceful at the head of the valley in Borrowdale. Wonderful - thank you.

Just popped in for a tea stop but what a great place. When asked if the owner was about to retire he stated he was half way there - he was tired!!!

This tea shop has great views. The food and drinks were nice and we didn’t have to wait long for our food. I had a tea and toasted tuna sandwich and my wife had a coffee and toasted cheese sandwich. We both enjoyed them and would eat here again. We also found the the staff friendly.

Stopped for tea and cake after a long walk. Inside the owner wasn't exactly friendly and was quite rude to a couple who popped in to ask for a takeaway coffee, especially as English wasn't their first language. However the views from the 'rock garden' ( a garden on a massive great rock) make up for this!

This tea shop has a good range of sandwiches, cakes and some hot dishes which help the weary traveller

This is quite a nice place but I did feel the male owner could have been friendlier. We didn't feel we were welcomed. He wasn't unfriendly but neither was he friendly. A smile wouldn't have gone amiss.

Stopped for cake and tea. Nice surroundings, good choice of food and drink and reasonable prices. Parking available and water available for dogs.

After Catbells walk and walking down this long never ending hill you arrive in Grange. Just keep walking a bit longer to the Best Café in the world (must be, I am certain!) . I had a lovely cake and tea, sitting by the river, relaxing and - yes embarrassing but almost forgot to pay.

Called here yesterday to end a weekend walking in borrowdale. Riverside setting lovely but decamped indoors when rain came on. Food excellent cherry pie divine. However rapid clearing plates id hardly finished my side salad and rested knife and fork. Before zelous american cleared dishes. I felt had to rush wasnt able to sit and enjoy my lunch. I like to chat enjoy the atmosphere in a cafe def put me off returning again!!!

We popped in whilst passing and I'm glad we did. The tea and scones are amazing, I have never tastes better. The homemade raspberry jam sealed the deal. Highly recommended.

Went to recreate our visit from last year as the scones were fabulous, a good size with lots of fresh home made jam and clotted cream. Staff were extremely pleasant, efficient and attentive. Nothing was too much trouble and the scones were as fab as ever this time also. Other customers' food also looked lovely. Well worth a visit. I have seen previous reviews but always make up my own mind in any case. A lovely tea shop in a beautiful place. Couldn't find anything negative at all. Lovely ☺

Really nice friendly staff, great choice of food and drink on offer, nice to sit out and enjoy the views too.

A lovely setting by the river with Grange Fell towering beyond. I found the service efficient and friendly, in contrast to previous reviews. The ham salad could have been a bit more substantial for the money but was acceptable.

Lovely looking cafe in an idyllic spot however this place needs the charm to come from the staff as well. The welcome was lukewarm and the service was slow. Not down on my "must revisit and recommend" list.

You can have tea, scones, ice cream and sit a spell. It is a beautiful little tea shop to take a rest. I enjoyed the ice cream before catching the bus back to the Inn, I would sit a spell and relax.

We arrived half an hour before closing, but were welcomed in out of the wind and rain. Service was friendly, Earl Grey tea was in a large pot which was plenty for two, and the lemon cake and date and walnut cakes were both very good.

We visited near end of July after our 6 hour walk and certainly enjoyed our scone with jam / cream and our pot of tea.

Pleasant enough atmosphere. We thought the coffee was very poor value as the cups are tiny and our suggestion of free refills was ignored (and chilled the atmosphere somewhat!). There is another cafe 50 metres away.

6 of us all very happy with a wide range of snacks and drinks... all served in good time and pleasant enough, if not 'gushing'. Great outdoor seating by riverside; public loo next door. Food all served really hot, excellent.

I have to say the menu on their web site is very out of date. a tiny cup of coffee with milk was £2.10, with no offer of a refill. we had one very small to say the least bowl of soup with a cheese scone, two toasties and one scone with jam and cream, £22.40. Even for Borrowdale this is steep. The couple who own and run it are stiff and hard to drive a conversation with, the man that is, the lady was just not interested, or in the least friendly. We will not be back but neither will we be recommending the café to anyone.

I called in here for a brew and scone whilst passing. Generally, I am a bit apprehensive about ordering tea however the tea here was lovely. Provided with it was a generous pot of extra hot water and a huge jug of milk. I was really disappointed by the scone however. Advertised in the menu as homemade, the scone resembled a shop bought one and tasted very much like it too. How we it was served with generous amounts of jam and clotted cream.

grandchildren bought iced lollies next door as they didn't sell them and sat with us while we ordered cream tea and cake but the lady was sooooo rude a bout i it was both ridiculous and very unecessary

Stunning location by the Derwent, excellent tea, scones, butter and jam and price to match however if the owners/ managers were less wooden faced and more appreciative of their customers I would think that their turnover would increase by 50% all for nothing; therefore only an average rating.

This tea shop is in an idilic setting and the cakes and scones are delicious. Nonetheless the potential for an enjoyable visit was ruined by the incredibly rude lady who appears to own/manage the cafe. We felt uncomfortable and very unwelcome and were relieved to leave. Having said this the American lady was lovely and this review has no reflection on her. Overall, it is such a shame that a cafe can feel so uninviting simply by one lady....

After a long hot walk we were looking forward to some refreshment, unfortunately we were received with uncharismatic stares as if we were an intrusion. The tea and currant slice were most enjoyable but expensive.

They were nice and polite with us despite daughter taking a while and changing her mind twice as to what she wanted! lovely home made raspberry jam, sat out on natural rock patio next to river saw heron.

Have these people never heard of smiling? Customer service? Helpfulness? Politeness? General courtesy?

Lovely little tea-shop with outside seating (perfect on a sunny day). Tea, coffee, scones, sandwiches, jacket potatoes on the menu. Some of the food items a little expensive, but it is an independent. They do a great pot of tea!

This little tea shop has a garden with picnic tables to sit out and enjoy the sunshine and watch the birds flitting around the river. The service was attentive and friendly.

Keswick is a quaint little town and we enjoying strolling around it then drove to Grange where we stopped at this beautiful cottage tea shop. We enjoyed outdoor sitting with coffee and excellent pastries in a serene surrounding where ducks were frolicking on the banks of the river. One of the nicest place to spend a relaxed day. Very friendly owners.

We ended our day here with a drink after a long walk. We by-passed the other cafe so we could sit in the sun. The garden has great views and is a little sun trap. The experience meant the service paled into insignificance. The cake wasn't great but it was all worth it just for the sun and view.

I've visited this cafe several times over the last few years, but will not return after my last two visits. The man serving us was very aloof and made us feel as if we were a nuisance by simply ordering food. We decided to give the cafe another chance as the setting is idyllic, however I wish we hadn't! The overpriced scones were very doughy; probably a packet mix and the service was again mediocre to say the least. The other cafe will get my custom and cash in future.

We called in for some ice creams as the sign said they sold English Lakes Ice Cream. The couple were in the kitchen and saw us enter the cafe from the front door. We stood inside and we were ignored for a few minutes. We were then asked what we wanted and we politely answered that we would like some ice creams. The woman bluntly said "you'll have to wait as we are busy". We said that wasn't a problem. A further 10minutes went by standing inside the cafe, the man came for the coffee pot near where we were standing but ignored us, and suddenly the woman shouted through from the kitchen "we haven't got time to serve you". We were obviously shocked by this and definitely won't return. We promptly left.

Nice location, food not bad, if a little expensive, but the staff...well they should get an award for being the grumpiest couple in Cumbria...politness, obviously never heard of the word!

We stopped in on our tour around the lakes. The spot is idyllic - right next to the river with a great view of the double stone bridge that spans the fork in the river. We were there on a beautiful sunny day, which definitely made it great! We sat outside at the benches next to the river and basked in the sun while drinking tea/coffee and eating fabulously light and warm scones with jam and cream. Yum!

This venue is very tempting for the unfamiliar passer-by. DON'T fall for the beautiful riverside location - the couple running it currently should get a gold medal for rudeness. They seem to want to excel each other and could make a great comedy act at the Edinburgh Fringe. But running a cafe they are a disaster.

This tea room has it all. A lovely old-fashioned quaint tea room in a beautiful old building in a lovely hamlet set by the well-known Grange bridge. The food and drink are excellent and the staff wonderful. We visit every year during autumn half-term, and no holiday in Borrowdale would be complete without at least one visit to Grange Bridge Tea Room

A lovely, and unexpected tea room, after being on our feet for several hours of walking and climbing. My friend and I had a really lovely clotted cream tea. The men had Victoria sandwich and carrot cake. All cakes were very good. We sat outside which was very pleasant overlooking the river.

We were passing by and saw this little tea shop. We decided to stop at this one, as it was next to the river and had nice views. We're glad we did stop here, as the service and food were great. We had tea, coffee and both had a toasted tuna sandwich. The sandwich was really tasty, and came with a small coleslaw salad.

Wish I'd read the recent reviews of this place before going in. We remembered it from past years as being a really nice cafe. Nice big pot of tea for two but the cakes were rubbish, like the frozen ones you can get at Costco. The lady and man working there were just not cut out for the hospitality trade; they need to smile and make people feel welcome. Sorry, just not good enough in what is a little gem of a situation.

Very efficient service, lovely cherry pie and lashings of custard, good stop off after hiking or climbing. Outside overlooking river is lovely.

I travel to the Lake District every six weeks as I am walking the 214 Wainwright fells in 36 walks. I enjoy the views in this part and overall the locals are very friendly to visitors. This place positioned at the entrance to the dirt track that leads to the great campsite should be full of visitors. I pass this everyday on my way out and back in to the campsite.

Owner can be very fussy and not too customer friendly but the food was quite good and reasonably priced.

My wife and I experienced the same thing a lot of previous reviews mentioned.

We stopped here for tea in the middle of a mid-level bike ride and it was absolutely lovely. Really good coffee and some lovely gluten-free cakes. I could have sat there happily all day.

We stopped here for some drinks and ice creams after having spent the afternoon paddling on Derwent water. The team room has limited parking over the road and this is mostly due to the quaint stream running past and under the bridge that attracts families with nets in hand to go stream/pond dipping. The ice creams were great and the drinks refreshing but it's not the cheapest place. The garden overlooks the stream but isn't that kid friendly due to the slope. Overall it's worth a visit if you're in the area already and in need of a quick pick-me-up.

After a small amount of confusion on how to get served as there was one member of staff fleeing about (I did feel invisible) we sat at the table outside whilst we debated what to do next and the very busy man asked us what we would like. He seemed delighted we only wanted scones and drinks. He was pleasant just seemed very harassed. Mind you the fruit scones with jam and clotted cream were fabulous and scone wise I am I bit hard to please I wish I could put a photo on. Worth a visit but I admit the staff do not seem to cope with demand. Even though it wasn't that busy.

We just love this spot - especially after a lakeside walk or a Catbells / High Spy walk. Good food and drinks without a bill shock - very reasonable and friendly staff. Peaceful and lovely outside tables.

The experience of visiting this establishment in its beautiful location was marred by the none too beautiful attitude and demeanour of the staf(who I believe are the owners).

The setting is lovely; great stop off on your Borrowdale Valley walk. On this occasion we had tea and Toasties; all delicious. Fantastic ice cream too to start the next stage of the walk up to Cat Bells

The setting is second to none, next to the river in a pretty walled garden, but our experience there left a lot to be desired.

It's a shame the food and service do not match the spectacular scenery. The staff was unfriendly and the bacon sandwich was of poor quality.

Situated at the head of Derwentwater this tea shop is in an idyllic position with magnificent views. It is ideally situated for walkers and cyclists exploring Borrowdale or the lake circular. Menu was varied and reasonably priced. Will certainly use again.

Average food mostly bought in, but the owner is really not friendly to customers. It's a lovely setting. But I wouldn't go back because of the attitude.i asked is theres veg in the shepherds pie ? Do you mean mixed with the meat ? Of course....all very abrupt and cold. Chocolate cake was bought almost slammed in front of me.no offer of cream or ice cream. Close to rude definately too posh to serve customers.ive never sat in a cafe where all customers are silent before.

only had a pot of tea and cherry pie my wife had chocolate cake and both were excellent.a lovely atmosphere will go back

Visited this cafe last week whilst holidaying in the Lakes. The man who serviced us was very rude when we complained about the very poor coffee and we felt very uncomfortable and left asap. Like a previous review we found the scones to be poor quality and would agree that they are most likely microwaved. In comparison, the other cafe in Grange was excellent. There is absolutely no need to be this rude to customers.