Based on 2.585 opinions finded in 3 websites
Based on 2.585 opinions finded in 3 websites
Nº 340 in 434 in Allerdale
Nº 90 of 107 Other cuisines in Allerdale
Opinions
We visited here for a quick lunch yesterday. We didn't find the service to be very friendly. They were advertising sandwiches that they didn't have which was a shame. We had beef sandwiches and the beef was burned all around the edges and black. I presume cold beef slices were put in the bread and grilled as it got burned. The gravy was pretty tasteless too and for £11 a sandwich it was a little disappointing!
Kirst B . 2024-12-06
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Yet another WS outlet that promises so much from the outside and it's then a total let down inside. Biggest problem I found here was the service levels, 20 minutes wait having ordered on the app (the pub was very quiet at the time), many tables were not cleared of used plates etc. Another large open plan area that could so easily have been sectioned to provide a more warm, cosy atmosphere, with more comfortable furnishings.
Neil Savage . 2024-12-04
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Service was good. The food I got was not worth the cost at all - was just like the microwave Indian meals you can get at Tesco (same naan etc) but cost £17
Ollie Parkinson . 2024-11-29
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Very pleased we called in here. The food was very good and the staff all very helpful - dog friendly too.
Roy Sirl . 2024-11-27
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Sadly food was served cold and partly cooked roast potatoes
Philip Stewart . 2024-11-27
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Lovely old traditional pub. Great friendly atmosphere. Food really good. Early bird menu is small but you get four or five choices. Got the chicken burger and I would recommend this. Good value for money. Will return and have already on many occasions.
Mandy Bennett . 2024-11-24
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At the time of our visit, they were the only one serving food in Keswick! It was lovely.
MARK BLETSOE . 2024-11-23
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Nice place for a early evening pint. The lager was quite expensive compared to other places.
Paul M . 2024-11-16
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Don’t waste your money. We’d read recent reviews on trip advisor, a lot not good but thort we’d give it a go. Eaten here for years but tonight was a disaster. Are the onion rings home made, we asked. Yes, we make our own beer batter was the reply. Food arrived, obviously frozen onion rings, thick batter. Yuk. Scampi was also cooked from frozen, small n chewy. Yuk. Asked if food was okay. No, was our reply, Debs, the ‘waitress’, asked what was wrong, we explained. She clearly hadn’t listened, when we came to paying bill, we asked what chef had said about our concerns, her reply was, she hadn’t told him, that was what they served. We refused to play for onion rings, rude is not an adequate description of her replies or attitude. Customer service, hasn’t got a clue. We paid bill, without the onion rings and left. We’d usually eat there at least 3 times for a weeks holiday, but won’t be going again. 😢😢
Janet Gawthorpe . 2024-11-15
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Great little pub, hidden in a courtyard, just off main street. We all ordered the steak pie, which came with veg and chunky chips. It was nice to get actual proper pie, made with suet pastry and filled with steak and gravy, delicious 😋
Julie Iley . 2024-11-12
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Years since I last visited. Had Sunday lunch today , a bit disappointing if I'm honest. Don't think I would go back again.
David Walton . 2024-11-10
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Nice pub, quirky interior. Staff were friendly and the drinks were nice. Not a lot of choice of IPAs but overall good.
Georgia Timbey . 2024-11-09
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Called in for a drink lovely little pub great atmosphere.
Gordon Pybus . 2024-11-06
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Sunday roast was worst we have ever had. Beef and Pork was tough and dry, roast came with courgettes? Carrots which weren’t cooked. Staff were not very friendly, no apple sauce with a pork roast as they ran out.. 2 roast potatoes with the food but whole plate of mash? For context we were visiting from London and came at 2:30pm on a Sunday so not sure if we got last bits of meat / no veg was left? It’s a shame because we chose this place based on reviews so if you are looking for somewhere to grab a roast I would look elsewhere!!
Lily Nicholls . 2024-11-03
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W place, loved it, would go again :smile:
Hoaxe72 . 2024-10-29
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Not from round here, took a stab in the dark and loved it, perfect end to a perfect day, food and atmosphere 100% thank you
Claire Dunning . 2024-10-24
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I had the steak, very well cooked and overall a really nice meal 😋 The staff were very friendly and and nice atmosphere
mccotterjo . 2024-10-18
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A fabulous pub with a good selection of beers and great food, the staff were very welcoming as was the pub itself with log fires and warm lighting we escaped a heavy downpour with a nice beer here.
julia cunningham . 2024-10-18
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Lovely pub. Lovely food. Good atmosphere. Probably my favourite pub in Keswick
Sarah M . 2024-10-14
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Quirky layout in this bar, bit like hogwarts, but fantastic food, large portions and great staff. Had roast beef dinner for evening meal, could not eat it all, but lovely. To
Jerry Hutton . 2024-10-13
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We were in Keswick for our Anniversary and Came across The Pack Horse. The food is amazingly good, but what makes this place is the Staff. They gave us such a warm Welcome and couldn’t do enough for us. Highly recommended. Thank you!
Kimm0525 . 2024-10-12
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Best meal I’ve had in a pub in a while- came quickly and tasted delicious
Naomi Shaw . 2024-10-10
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So disappointing, the place was really dirty we planned to have Sunday lunch, but the tables were dirty the place looked like it needed to be cleaned so we left
The Holistic Health Clinic . 2024-10-06
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Great service and loverly home cooked food.
Ian Driver . 2024-10-03
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Tried my first “Sunday Roast” here and it was very tasty. The portions were also relatively large - the taste could be refined a little. Some of the tables are a bit small - sat down along the aisle. I would recommend looking for a place on the first floor.
Anna . 2024-10-02
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Nice food and one of the few places in Keswick that served food until 9pm
Paul McGowan . 2024-10-02
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We normally enjoy visiting the pack horse on our fairly frequent visits to Keswick but on this occasion we were given somewhat of a rude awakening of the commercial aspects of this establishment, whether they were busy or not 😟We ordered drinks at the bar (and not given what we’d ordered!) and as there were no tables free downstairs we took our drinks upstairs and took a seat. A lady approached us and asked us if we were ready to order food, and we replied that we were only having a drink. She appeared to accept this and walked away, however, a few minutes later she rather abruptly told us that the table was only available if we were ordering food. We were ‘thanked’ for our cooperation in a very condescending manner 😖Attitude and overall ser- abysmal in our opinion - avoid this place like the plague. Grudgingly, I very much doubt we’ll be back 😞
Peter Norman . 2024-10-01
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A more traditional Cumbrian boozer, not bad but nothing amazing. Food the same, traditional fare but all a bit stodgy and bland. Cannelloni was mostly just a pot of melted cheese and the gravy on the pie was bisto. Much better options out there for food these days fortunately but if you like 70s style Cumbrian pubs you might enjoy this place.
Bob Meijer . 2024-09-28
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What a disappointing experience Staff couldn't care less. Quite rude actually. Burger horrid. Fish and chips bland. Had to order at bar. Toilets disgusting. Would not go back.
Lisa G . 2024-09-26
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Extremely dog friendly and everyone super welcoming and friendly. We really enjoyed our visit and could have stayed all day. We had delicious and great value toasties. We will defo come back
Anne N . 2024-09-15
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Been here several times over the years. Food always well cooked and presented well. Good choice of beers and wines.
Graeme Harkness . 2024-09-12
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Really nice pub, enjoy having a couple whilst visiting Keswick
Claire Masters . 2024-09-08
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Nice pub. Good choice of beers with a friendly atmosphere.
Steve Carr . 2024-09-06
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Just called in for a drink was busy with people eating food looking good will definitely dine next time
Gez Mason . 2024-09-03
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Amazing food! Just what you need after a day of trekking. We went in the evening and you get table service which was very prompt. During the day when we have been you order at the bar.
Steven Swaby . 2024-09-03
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Good pub grub. Good local real ale. Steaks requested medium rare were more like well done, dark brown i.e cooked longer than diners on our table had expected - overcooked in their view, though would suit me; we had recommended they order rare if wanted medium. Good quality beef. Is this a north-south divide thing I wonder? Colouring sheet but no colour or other pencils or crayons. Waitress unhelpful
Julie Osborne . 2024-09-02
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Booked for 18:00hrs on a mid week evening. Seated early at 17:15hrs... glad we did, got V busy. Good plentiful and hearty all washed down with a couple of scoops.
Chris Atherton . 2024-08-31
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Prebooked for Wednesday 21 August for a meal, and quiz night. The 2 waitresses on the middle level were really friendly and amazing at their jobs. The pie was delicious, and the quiz was great too.
Liz Murdoch . 2024-08-29
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Lovely pub. Food was very good. 2 of us had the ribs that were so tender. 1 of us had the steak and ale pie and loved it. Choice of beers and guns were excellent. Drinks were reasonably priced. The food a little higher than expected but hard to criticise when the quality was that good.
Stephen Way . 2024-08-28
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Great food, very generous portions. Accommodated us with a new baby 👶 Staff were lovely and very efficient.
Lindsay Bridge . 2024-08-28
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Lovely friendly staff, ale delicious, unfortunately that didn't apply to the food we were served, we left most of it . Very expensive, which I don't mind if the food is good, but this was far from it. The rice though was excellent.
Susan Clarke . 2024-08-28
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We made a reservation in advance at the pack horse and was given our table no one came to take our order when we asked why we was told that we had to place our order at the bar so that’s what we did only to be told that they had run out of food the bar man was not apologetic and had a smirk on his face so we got up and left the lady who took our booking said that she only takes the reservations and is not responsible for the food really is that the best you can say what is wrong with customer service sadly this pub as none and I won’t be visiting again in an hurry.
roy p . 2024-08-25
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Generally the food was good quality as for a pub. My friends ordered some really nice looking dishes and veggie stroganoff was amazing. Im only giving 4 stars as my veggie wellington was very random. The wellington itself was nice - very peppery (as in spice) and i liked that but the tomato sauce didn't really fit it. Potatoes and veg were very plain and dry. Service was fantastic, like in a proper restaurant! Fast and kind, very attentive in spite very busy pub. Atmosphere was okay, very traditional space, but me and my friends agreed that the music was a bit too loud. Dog friendly area too.
Barbara Polak . 2024-08-23
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Delightful fudge. Many types for the various taste buds.
gary crosby . 2024-08-21
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Delicious food and atmosphere, but quite expensive
Mr Murphy (Loaded Genius 200) . 2024-08-19
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Excellent welcoming pub with friendly service and honest home cooked style food. Dogs welcomed as well.
David G . 2024-08-19
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The food looked lovely, so we all ordered roast beef Sunday lunch. What a mistake, could cut the beef or chew it, Yorkshire pudding undercooked and flabby, roast potatoes not roasted and tasted awful, mash was horrid, as was veg. We left it all, but was given a refund without question.
tedosborn . 2024-08-18
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Amazing food and fabulous service. Staff are friendly and helpful and the upstairs is more restaurant style with table service, the downstairs bar is more pub like and order at the bar. The food was fantastic with good sized portions. I would highly recommend a meal here.
Bec . 2024-08-18
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Ate here after walking around town looking for somewhere with a good menu. Best pub food I've had in a long time, chose the beef cobbler with mash, delicious. Staff were friendly, helpful to seat us and provided an excellent recommendation from the real ale selection. Would definitely eat here again
Andy Walton . 2024-08-16
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Nice pub, pleasant atmosphere and not too pricey
Steve Jackson . 2024-08-16
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Great little pub in the heart of Keswick. Very accommodating and knowledgeable staff. Food was very tasty. Highly recommended
Jon Agar . 2024-08-15
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Steak and ale pie definitely worth having. Nice environment but fairly busy in the evening, hard to get a table. Dog friendly pub which is always great, would recommend
Deimante Skarbaliute . 2024-08-15
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Was in with a group of friends on Saturday, costa del solway were fantastic, great music. I was made to feel like a naughty schoolboy however, by the waitress with grey hair and glasses. I had to shout my wife over to come to another table as someone was asking me a question I was unsure of. The waitress walked past and told me rather loudly to 'sshhhh'. A bit rude if I'm being honest. I was hardly being loud and obnoxious and wasn't drunk....
Neil Philp . 2024-08-12
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Nice food. Ham and eggs was amazing! Good selection of ales. Super dog friendly!
Mick Colman . 2024-08-12
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Not cheap and very average. Only went in here as everywhere else was packed on a Sunday evening. Burger & chips, fish & chips, and kids chicken nuggets. 2 flat pepsis and a Shandy. £55. My burger patty was good, the bun was over toasted and had a crunch. Was like a hot. Chips were tough. Fish was disappointing. All looked a bit miserable in the board 🤣.
Scott Lynan . 2024-08-11
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Rude, unfriendly and abrupt staff! Plenty of friendlier places to go in town.
Rob Grey . 2024-08-10
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Nice atmosphere enjoyed my visit .
jason collingwood . 2024-08-09
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Fantastic place and the food is superb. Will definitely return and would highly recommend to anyone in the area. Great friendly staff as well thanks.
I cant change my username . 2024-08-08
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We unfortunately went here our first night for dinner in Keswick - then went to the fellpack the following night to pay the same price for MUCH better REAL food. A pie and mash, staple food up north, was sour mush - the mash tasted like vinegar and the pie was minging. Scampi and chips, how can you mess that up? Don’t worry - the packhorse can EASILY destroy what is simple fried food. £36 wasted - save your cash and go to the fellpack!
M G . 2024-08-08
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Great pub food and lovely staff
dmc53 . 2024-08-06
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Great food, friendly helpful staff and good portions of delicious food
Suzannah Jackson-Lowery . 2024-08-05
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Great pub good food friendly staff and dog friendly 👍
Graham Innes . 2024-08-04
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We stopped here for an evening meal. Delicious food, would recommend the mushroom casserole and haggis and black pudding stack. Best food I’ve had out in a long time. Will definitely be back!
Allison Kent . 2024-08-03
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Very friendly staff, highly recommend the steak and ale pie with homemade chips and the chargrilled chicken was lovely too!
paul bell . 2024-07-30
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Good range of food and drinks available. Fish and chips ok batter on gish a bit wet.
Martin . 2024-07-28
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Really friendly and accommodating staff on our stop over drink from Harrogate to The Lakes.
Joy Karrach . 2024-07-27
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Missed the mark on this occasion! Simple drinks order wrong. Food was average unfortunately. And the main point...... Rude staff! Not acceptable at all. It costs nothing to be nice..... I will be looking elsewhere until the staff learn some manners. I welcome some feedback from the owner/manager of this establishment.
KaMi*KaZeUK . 2024-07-25
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Lively bar in centre of Keswick. Good mix of locals and tourists. 3 real ales and a good selection of drinks. Friendly staff.
Ray Sadd . 2024-07-23
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Lunch time birthday treat. The food was excellent
Michael Yarwood . 2024-07-10
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Nice little pub with good service and good food, we had the Sunday roast which was really nice and reasonably priced. Good selection of drinks also.
Lee Redden . 2024-07-10
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Just called in for a quick drink on a sunny evening. Sat in a pleasant outside area. Nice staff and dog friendly.
Andrew Harrison . 2024-07-06
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Only popped in for one drink but nice pub with friendly locals and staff.
Craig McMeekin . 2024-07-02
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Really good food, proper pub meals, good beers and drinks too
Katie Ackerley . 2024-07-02
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Great food especially steak and ale pie
G Dalton . 2024-06-29
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Band on a Friday night was really good place. Expensive drinks but Keswick milking tourists now and charging city prices for everything.
Graeme Mattinson . 2024-06-26
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Fantastic food, really generous portions. The service was great.
Cazezable . 2024-06-22
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Very nice good and lovely staff
Peter Easley . 2024-06-19
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Really lovely food, great choice and quick, friendly service 😊
Alyson . 2024-06-16
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Good pub food and a good selection of beers I had the chargrilled chicken and seasonal veg very nice
Andrew Minkowski . 2024-06-13
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Visited the pub for lunch early Sunday. A nice pub in middle of Keswick selling the usual Robinson ales. We went for the chicken burger and chips and scampi and chips. Food was tasty and was most welcome.on a typical damp day.
Ricki Toyer . 2024-06-10
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This is a busy pub, so it may be best to book if dining in the evening. However, staff managed to squeeze us in when we arrived unannounced during bank holiday/half term. We all really enjoyed the food with the beef daube being a highlight. Good selection of real ale and kept well. With friendly helpful staff. I went back the next night as well as I liked it so much.
Joe Hanson . 2024-06-04
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Good food, I felt as a solo traveller the effort to accept me was obvious on the greeters face but ended with a good meal.
Cal Atkinson . 2024-06-01
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Excellent Guiness, Excellent atmosphere
Luke Bryan . 2024-05-19
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Dropped I for a drink, nice selection of ales to sample and gin options for my wife, pleasant pub, friendly helpful staff. Good atmosphere, worth a visit
John Turnbull . 2024-05-08
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Food beer and room were all brilliant. Stayed on business and will be back. An unmissable gem. Oh have breakfast..it was tasty and customer friendly service was A1
ian almond . 2024-05-08
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Lovely pub with great service and food. Good choice and quality!
Wim Smulders . 2024-05-07
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We enjoyed our lunch here. My baguette was delicious. Friendly welcome and atmosphere with good pub grub. Dog friendly.
Rachel H . 2024-05-05
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Pleasant local pub serving quality beers and food. Dog friendly. Thoroughly enjoyed lunch during a recent visit on market day.I had the fish and chips cooked in beer batter, lovely, if slightly expensive,but worth a try if you are in the area 👍
Anthony Cairns . 2024-05-03
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We had some lovely meals here. I highly recommend the steak and ale pie, and the ham salad was delicious
Jill White . 2024-04-29
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Had a delicious lunch at this pub while on a visit to Keswick on market day. It's right in the centre of town, hidden away in a little courtyard just off the busy main street. Dating from the 17th century, this former coaching inn still looks very olde-worlde inside, with its wooden beams and panelling, old stone fireplace, and some nice pictures of Lakeland scenery on the walls. There's a spacious bar area, cosy nooks, and upstairs dining areas on two levels. A large and well stocked bar with a good choice of ales. Clean and accessible downstairs toilet. The staff were very friendly and welcoming. I was served quickly, and the server came back during my meal to ask me how it was. I could not fault the food at all! There was so much to choose from on the daytime menu, from sandwiches to traditional pub favourites and a few more adventurous dishes. Some good options for vegetarians, and there was a cheaper early bird menu and a children's menu. I had the chargrilled chicken breast topped with haggis and black pudding, in a piquant peppercorn sauce, served with chunky chips and mixed veg. The meal was hot, well cooked, generous portions and very flavoursome! The chicken was really tender. Nice glass of Merlot too. Not a cheap lunch, but it was worth every penny! Would definitely come here again.
Valerie Hinchliffe . 2024-04-29
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Top marks for everybody who works in this pub
Phillip Smith . 2024-04-24
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Pack horse was packed mainly with people with pooches ! Does everyone in Keswick have a dog ? Beer and wine was nice food looked appetising
Simon Knight . 2024-04-23
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Staff where friendly, didn't order any food but noticed the food looked amazing. Pub was fairly quiet but where playing good music didn't have buzz of some of the other pubs but one of the reasons I went in was it looked quiter.
Ian Martin . 2024-04-20
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Came here as part of a weekend away. Food was brilliant, yummy and big portions! The food also came out really quickly. The team tried to accommodate us as best they could given there was a few of us! Only downside is the pale ale did not taste right so we sent it back, and then whilst one of the group was doing a speech (as it was an occasion) the waitress kept trying to ask everyone to pay. It would have been nicer to wait a few minutes rather than ending up one of the group having to sort out payment during it.
Charlotte Walsh . 2024-04-10
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Very nice pub grub, just what's needed after a massive hike,
alan stuart james . 2024-04-10
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Great live music for a Saturday night but unfortunately charging almost £9 for a 200ml bottle of Prosecco was very misguided by The Packhorse - such a shame! Maybe a price review is required!
Russ Flynn . 2024-04-07
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Unfortunately there are not enough stars on this review to credit this venue for the quality of their beef Sunday dinner. For me, it's the very best I've had that I can ever remember. Food quality and quantity certainly hut the spot, the staff were extremely attentive. Robinson's brewery, this should be your benchmark, hats off to the Pack Horse.
D Scott . 2024-04-07
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Just had a pint but it was great.
Chris K . 2024-04-06
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Well over priced £17 for a small burger and a 12 over cooked chips. Never again!
Shaun Cooper . 2024-04-03
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Not been here, but the photos look lovely
Derek Bartram . 2024-04-01
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Called into this Costa late morning on Saturday for a coffee as a party of four. The coffee was nice enough and my Dad seemed to enjoy his chocolate orange muffin but nothing to write home about, especially for the prices charged. The tables need to be cleared quicker, as people were coming and looking for somewhere to sit but rubbish etc. still on tables. My wife's cup was also not clean, I took this back to the counter and it was replaced quickly but that's not the point really........
1846 Opinions
My husband and I stay here once a year maybe more when travelling to see our family. The staff are amazing and friendly. Dawn, Jo, Alex, Heather, Angela, Phil, Carlisle all look after us both well. Friendly atmosphere and I have alot of help and support from them all. Always around if I need them. I give you all 1000% keep up the good work see you all soon Tina and Gary xxxxxxx
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Costa Staff was like a zombie apocalypse, no customer service was all just like headless chickens, waited 20 mins in queue for the guy barrister to stand infront of me, no hi or what would you like just stood mute looking at me !! It took me to ask if he wanted to know wat I wanted , then took another 20 mins to actually get it made , they were talking and laughing amongst themselves, the tables were rotten also the floor, it's certainly gone down in that last 12/18 months needs a good manager to get it back to how it was
421 Opinions
Fantastic hidden gem. We stayed over for a two night stay and we can’t wait to go back. Food is excellent, in fact the only thing I would say is next time I will go without a starter so I can try a dessert! Staff cannot do enough for you, warm, welcoming and nothing is too much. The atmosphere is pleasant and the way the dinning rooms are laid out is great it can be intimate or it can be more involved. Rooms are clean, spacious and the facilities are all there the baths are large and spacious as are the shower cubicles - if you want a place to stay I would HIGHLY recommend the Swinside inn
76 Opinions
My friend and I called in here whilst in Wigton and had a bacon buttie and a barista butties both of which were delicious and cooked perfectly. I had a latte which was lovely and my friendcsaid her cappuccino was one if the vest she'd had. The staff were so helpful and friendly and we will definitely return.