90th birthday party for 23 guests. The food,service and overall experience was brilliant. Well worth a visit. Well done to the staff for giving us a memorable night
22 of us ate here last night for my sons 21st Birthday, every meal was spot on. All dishes came out hot and in good time, the portions are generous and the staff are polite and friendly. Would defiantly recommend a visit and we will be going back. (The king prawns are huge!!) 10/10 from everyone in our party.
747-749, Wilmslow Road Didsbury, Didsbury, Manchester M20 6RN, United Kingdom, England
Me and my friend had an awesome time!!! Everything tasted absolutely superb😍♥️♥️ Enjoyed it all food tastes great!👌🏽 🤤 and they were so lovely offered us chaiii in the prettiest tea pot😍♥️♥️♥️
13-15 Buxton Rd, Heaviley, Stockport SK2 6LS, United Kingdom, England
Came here because I wanted a good quality meal but instead got the opposite. The staff was rude and the customer service was horrible. The quality of the curry was horrible, would definitely not recommend
The location of the restaurant very nice with a lake as you pull into the area. The service was fantastic from the first minute. There was never a moment where we felt like we had been forgotten about. Water was constantly filled up and kept on eye on for running out.
The menu was fish and meat based. I had the quail with mushroom for starter, and a roasted monkfish dish as my main. Both were very well put together and very tasty. There were some snack dishes also (The focaccia and butter was very nice). We finished with some desserts which wasn't overly sweet and delicious.
All in all, the food amount was just about right. It was about £100 per person for the 3 courses and a couple of the cocktails. You could spend less if you skip the drinks and desserts at about £70 per person. But might as well get the full experience while you are there.
Toilets 10/10 - Immaculate and nice smelling soap
The manager was extremely rude and unprofessional.
We booked two tables for a total of 10 a week prior and called beforehand requesting for tables next to each other.
Although our tables were close, we were refused one large table despite empty tables and chairs and were lied to that a big group is expected.
The manager was very unprofessional and discriminatory this evening.
There was a lack of enterprising initiative and a willingness to to help and oblige to customer requests.
Further we were not served for a long time and our orders not taken until we had to call one of the staff a few times.
Whilst I absolutely do not expect a favourable outcome from this review at all, I wish to highlight that this is a restaurant that needs its staff to be trained in professionalism, unconscious bias and discrimination.
We have been here many times before and enjoyed the food but I will reconsider visiting again.
PS: However I wish to add that despite our bad experience with the manager, we were served well by Sophie once she arrived to take our orders.
IN reply to Jane Dowler:
Thank you for replying back to my review.
I am afraid there seems to be some distortion of facts and I wish to clarify the following.
1. We had to book separate tables a week before as we expected challenges in getting a large table for 5 couples. Paying a deposit was not the issue, as suggested in your reply!
2. We did request for closer tables the day before and were indeed allocated this. Again, I personally made a request for this, rather than one large table as we anticipated that this may not be available. However, we noted that some of the large tables were not occupied during the entire duration of our dinner, but were advised by Irene that a big group'was expected.
3. We had to wait for quite a while before our orders were taken, but once we had ordered, the drinks and food were indeed served promptly.
4. I am not sure of the 'noise'' you mentioned, and we were not asked to keep the noise level down as we were not noisy.
5. Also, I am sorry to say that no derogatory remarks were made by our friends.
I guess we can agree to disagree, and the tone and body language and communication from Irene with my friends were clearly not in the true spirit of professionalism.
The food was absolutely unbelievable, as were the cocktails. Comfortable seating and a warm atmosphere. Absolutely loved it. If i had an issue it was that being next to busy pubs there was a little kick off just outside the windows and people not happy they couldn't enter without a reservation. I'd possibly invest in door staff or some form of dealing with it as I felt bad for the young girl having to handle it alone.
Otherwise it was amazing and couldn't have improved on the business itself or the actual food and experience.