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The best restaurants in South Tynedale Northumberland North East
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21 Opinions in 1 websites
After a fantastic meal here on the Saturday night (fish n chips and the open steak sandwich) we returned again, the following Friday. This time we both had the Manor Inn burger. Fantastic food yet again and possibly the best burger I have had in a long time. Staff were fantastic and service was outstanding.

85 Opinions in 1 websites
We went for afternoon tea after our time at the spa. What a wonderful experience it was. The customer service we received from Cristian was second to none. He was polite and courteous, and nothing was too much trouble. It is, sadly, unusual to receive this level of customer service nowadays and I cannot praise him enough. The sandwich selection was traditionally but tasty, scone’s where fresh and the cake selection was delicious. Thank you, would definitely recommend.

2490 Opinions in 2 websites
What a disastrous experience, avoid at all costs! To be advertised as a 'relaxing' spa break is an absolute joke, there was nothing relaxing about it. On arrival we wanted a nice chill, cuppa, bite to eat prior to our spa treatments - we promptly ordered food, bar staff were pleasant but very very slow. An hour passed & I chased up our food order, which arrived that late we had to rush it down to attend our booked treatments. What a great start to our stay! The chips were stone cold. When I say stone cold, they were not even luke warm & certainly not edible. A refund took 35 minutes to process, this had to be done by the ‘top’ Manager - really, for the sake of £4.50! The hotel had supposedly suffered 2 power cuts prior to our arrival & was absolutely freezing cold. We were assured this would be corrected soon. We had a table booked in the restaurant at 19:30pm, it was still freezing at this time & none of us could get warm. We returned to our rooms which were absolutely freezing cold too & even altering the temperature did not help! We were sat in our rooms with jumpers/coats/duvets around us to keep warm! POOL AREA - What Spa experience allows children in the pool, how is this relaxing for the rest of the guests? The pool area was rammed with lots of young children screeching/screaming & dive-bombing in the pool - not one member of staff noticed or stopped this. Our worst nightmare, we had come away for a quiet/relaxing stay. There wasn't a seat/table or lounger anywhere to be found. We managed to get into the jacuzzi, but this was also not working & had no bubbles! The water in the pool/jacuzzi was freezing; we didn't stay in there for long! Children had access to the pool area practically the whole of our stay. We would not have booked Slaley if we knew kids would be present - fact! The massages/treatments in the Elemis Spa were fabulous, however cut short by 10 mins; again this shouldn’t happen! The following day we decided not to return to the pool area, as children would again be present. Therefore, we decided to go to the bar/lounge area for a chill, chat, relax & a cuppa before departing. There was one person serving on the bar; he had to keep leaving his post to deliver meals to guests & the amount of people complaining about the service was ridiculous. We waited 35 minutes to order coffees/drinks & ended up leaving without being served. Where were the so called management team assessing customer service/demand? We checked out. Reception staff were very miserable on arrival & departure. On arrival, outside our rooms were 2 empty dirty glasses & outside another a plate with leftover food. When we exited our rooms these were still there - disgusting! The drive upto the hotel was absolutely horrific with around 150-200 really bad potholes in the road; this desperately needs resurfacing, as it could potentially damage someone's car, there was no way of avoiding them. NOT the relaxing break we had all hoped for & we will definitely not be returning. A 'Spa' break should be a time to relax, wind down & enjoy the experience, it was the furthest from this! The biggest insult was being given a £50 refund for each room (equating to £25 per person). The Manager Steven needs a course in customer loyalty/customer retention. We will NEVER return. Avoid avoid avoid, we would definitely NOT recommend. Horrible experience!

90 Opinions in 1 websites
Stopped at King's head for one night with friends whilst doing coast to coast , I found the landlord Phil and his staff very friendly who went above and beyond in accommodating us , we were arriving late and Phil kept the kitchen open for us to serve a very nice Sunday dinner and fish and chips , the bar was very friendly with a good choice of drinks at very reasonable prices , the rooms very clean , they may be a bit dated but I think that adds to the charm , and a very nice full monty breakfast next morning to send us on our way on our last cycling leg

80 Opinions in 1 websites
Lovely attentive, respectful staff .Fantastic views . Food good . Would recommend eating here rather than hotel

44 Opinions in 2 websites
Hi me and my sister booked a spa day here and found the experience to be poor. We arrived and there was no beds available to relax on. No cups available to help yourself to water food was nice however I requested a Diet Pepsi and was given a full fat Pepsi after explaining to staff that I am type 1 diabetic this ended up me being poorly in the evening due to hyperglycaemia. Then as we went to get changed I couldn’t even see in the mirror to set my hair doe the overflown towel bin! There was a mountain of filthy dirty towels in the way. Disgusting for cleanliness I will not be retuning again.