Hadrian's Brasserie in Northumberland - Phone Number, Reservations, Reviews

We visited as a party of six (three couples) and booked three suites. We had two in the old hall and one in the newer part and honestly they were all amazing! All were different and had their own character, if you want views book in the newer part, but who spends all of their time looking out of the window. We stayed in room 355, "muggleswick" and it was a beautiful room, which I'm sure boasts the highest clothes hook in the world. 😄 Staff were welcoming and friendly and couldn't do enough to make our stay as expected. Food was beautiful and well presented. We had drinks in all bars as well as food and all had a great atmosphere and the same level of service. The spa was nice and relaxing and even though there were children all were well behaved. Treatment rooms are separate to the spa and are lovely and relaxing, I would definitely recommend a treatment or two. Would I go again? I wish I hadn't left! Well done slaley!

Wonderful stay at this very picturesque hotel. Set in beautiful countryside and surrounded by a golf course. We stayed in a feature twin, with a fantastic view. Great room 328 .... Lovely spa and the hotel seems to host any event you could dream of.

Nice room although tired, comfy bed, spa in need of a refurb, cold pool and jacuzzi, breakfast quite poor, cold, no coffee machine, golf facilities looked great

A better for your weddings. They have free car park and it is spacious enough. They have manicure lawns. The ambience is perfect. It is also a good place to relax and party.

Only fault was no glasses in our rooms to drink our present of bottled water.

Lovely part of England. Hotel needs a bit of TLC. Bar food needs a revamp. Service needs to be sharper. Overall not bad but not wow great.

We had an enjoyable overnight stay at Slaley Hall, opting in for the dinner and breakfast deal. We enjoyed the location, having a decent walk at the nearby Derwent reservoir. Slaley Hall is an impressive building in a breathtaking location. The service was good, with everyone keen to assist where they can. I appreciate it’s a real challenge at the moment for the hotel industry, and especially with a hotel the size of Slaley. It’s huge, and aims to cater for a variety of clientele, however because of this it can sometimes fall short. The towels in the rooms were thin… and no dressing gowns. If this is a spa hotel more can be done to cater for spa users. Whilst the staff were very willing and helpful, they were clearly very young and I didn’t get the impression they were supported much by more senior management. For example, we were keen to enjoy the Whisky Snug room we had heard about, hoping to try a variety of whiskys. However nobody was quite sure whether it was open, and we eventually found out no one knew where the keys to the drinks cabinet were. We opted then to try the cocktail menu, however were put off by the fact they were pre-mixed. Some feedback would be for staff to be trained up on cocktails and drinks they were serving. Again, no criticism on the staff as they were very keen to help. Another point was the swimming pool did not cater for swimmers. It looked impressive, however was very busy with kids (no criticism) and there was no area in the pool to have a few laps. Overall we had an enjoyable stay, but this felt a no-frills hotel (which is fair enough). With a hotel this size you are bound to lose a bit of its original character.

We stayed for the night for an overnight stay at the spa and a breakfast deal. We booked a meal for the night at Hadrians Brasserie and were served by Thomas. We couldn’t fault Thomas’s service, very quick, attentive and nothing was a problem. Would highly recommend and would definitely visit again! We hope this thanks gets passed on to Thomas.!

We were here for one night for our anniversary. Lovely stay. Thanks to all the staff, especially Thomas, from the brasserie, who provided great service and attention.

Staying at the hotel 2nd time since April and it wasn’t superb then and no better last night. The Golf meal in the Claret Jug downstairs certainly impacted on our standard of food. Staff are great but once again cold food or food just not cooked to order and grissly. Won’t try a third guest as it seems to be deteriorating the times we have been.

Had a great time really enjoyable

lovely place food great. looks good for golfing ⛳️ but needs the road re surfaced.

Terrible food and the service is so so slow so don’t go if you are hungry. Such a beautiful place views etc the food needs to be way better for the price to.

Great spa break. All staff are so friendly and helpful.

Currently on a golf weekend. Golf courses closed when we arrived on the Friday due to weather. Fair enough - can't do much about weather. Same on Saturday. But the fact no one contacted us in advance to advise of situation is poor. (Travelled 200+ miles to get here). What is disappointing is how its been dealt with. Staff at hotel reception insist it's a golf staff issue to deal with - golf staff insist it's the booking agent who deal with it. No one wants to take responsibility. That's poor customer service. Positives- food decent. Facilities decent. But customer focus/service is poor thus far.

Went to slaley hall for a golf break.The Hotel was fantastic, meals were excellent, the golf however was very disappointing we never saw the courses at their best due to the very wet conditions we were paddling from tee to green on both courses, balls were plugging on the fairway and 8 were lost forever! We were woken up at 6am by a dog barking in the next room, banged on door twice and complained to the receptionist but dog continued till we got up at 8. Positive views, the hotel was worth every penny and so was the meals, shame about the golf and yapping dog. Will definitely be going back. Could do with more road signs directing you to the hall.

Stunning hotel with amazing scenery and views. My wife and I were made to feel very special on arrival and check in from a lovely member of staff called Joyce. She went above and beyond for us to make our stay special. The spa was superb very relaxing and clean. We ate in the restaurant in the evening which was lovely. Perfect overnight stay can’t wait to go back.

Small bathrooms Dated Food this time was disappointing

Great golf, even better in summer surely Food is average for the price tag and drinks are hugely expensive Rooms are fairly dated but not the worst, one major positive is it is dog friendly 😁 Lovely rural location, for dog walking

Would definitely recommend the reflexology and facial. Pool area rather small if you're planning on spending the full day there

Had an amazing time. Rooms were high standard and the spa was perfect. Lost a star as was overcharged for the evening meal which I had to point out and get a refund. Would recommend checking the receipt as till automatically changed prices

Booked Slayley hall for a milestone birthday celebration. The location is stunning and the staff great. That can’t be faulted but the rest is in need of massive improvements. The room we had was ok but needed a refresh. We wanted to have proper family time and to relax but none of us felt it was aimed at that kind of break. It felt more of a wedding venue. I was disappointed to see the Jacuzzi was out of order for the entire time we were there. It is advertised on your website that the jacuzzi was available to use. If it isn’t - then it should be stated it is out of order. My family and I had no space to sit as the spa was packed out. I would not say it was a relaxing experience. We had our children with us and went to the games room later in the evening but we had to leave as there were drunk rowdy men shouting, swearing and wanting to watch the Rugby. Empty glasses and bottles just left strewn. The driving range was also closed. We were told because it was wet. The afternoon tea in our opinion was over priced for what it was. We chose Slayley as its child friendly ( we have a 10 and a 15 year old) but I would have to say that it was disappointing experience and not worth over the £600 that it cost. I understand that the hotel will have major improvements made in the near future, but the fact that it was a milestone birthday and such an expensive non-experience is incredibly disappointing.

Great staff always make a stay better and everyone at Slaley Hall were exceptional, friendly, attentive and helpful. The rooms were comfortable and spacious and the food in The Lounge was very tasty and good value. Our 3 night stay was excellent and we look forward to visiting again soon

Lovely hotel we upgraded to an amazing sweet absolutely fantastic

Staying nearby went for lunch very pleasant food not bad at all , enjoyed our visit will go back

A trip every one should make . I stayed at the Slaley private lodge not the hotel and it was luxurious. Will surely be back

Very good, have been before. Selection of 2 and 3 bed lodges/villas. Close to Newcastle, the Airport, Hadrians Wall and a variety of National Trust properties.

Stunning 😍, had an amazing time in a beautiful setting .Food outstanding , attentive staff , just one negative ...New beds required!!! like sleeping on a brick ...not good with back problems already 😒.

Lovely place to stay. Better if you could get a special officer package deal.

All aplicants for job should apply online . If you think that is better to read a CV online is better than a face to face interview than you are în wrong pozition . I spent 50 pounds to reach your nowhere pozition and head chef told me to apply online . Sorry .

What a fabulous place to stay. Rooms, service and food are exceptional. Thoroughly enjoyed it 😁 Birthday surprise from the hotel made my partners day

Everything about our experience was amazing. The staff were brilliant, they were efficient, very friendly and polite and nothing was a chore for them. The rooms were lovely. The lounge rooms were magnificent. The food was outstanding. We couldn't fault it in any shape or form.

Absolutely terrible from start to finish (only thing that we enjoyed was the spa, but if it's a quiet spa day or couples treat away go between 12-3pm as it is so busy with young children outside these hours, I spoke to a few guests who weren't very impressed they weren't told beforehand. Also if you don't have a treatment booked take your own dressing gown for by the pool as they are £40 each!😳). Be prepared to get new tyres on way back as so many pot holes from entrance to hotel car park. You have to take pound coins with you even though it's 2024 and most things are contactless you need cash for spa lockers and for games room. (Be prepared as we had none and they were no help). Had an evening meal in the restaurant, my partner received a burnt pizza so had to send it back. A member of staff came back 20 minutes later with the menu saying to pick something else by this time i was finished my meal and my partner didn't like anything else on the menu, so he had nothing to eat! Ran out of the dessert we asked for (Sticky toffee pudding, this was 8:30pm) They were questioning weather to refund us for half the meal of our spa package deal where we paid towards an evening meal as apparently it was for "free" even though you pay in the package £150+ for the room, spa, evening meal and breakfast! Don't expect a lie in as doors constantly banging from 6am in the corridors, either from hotel guests or cleaners. Dirty cups with rings in them at breakfast, asked for a new one and was just as dirty. Won't be returning and want everyone to be prepared it's not as classy as it looks.

We booked for a birthday treat away so was looking forward to it. Arriving at the hotel, the visual from the outside and the hotel lobby looked really nice. Unfortunately when we got to our room, it was very dated, bland and the heating didn't work. The temperature was around 14 degrees and it wouldn't get warmer. We left a second room card in the slot hoping that when we had finished in the pool it would have time to warm up. We headed to the pool only to be told they were at capacity and they would call us when it was our turn. Luckily we didn't have to wait too long, around 30 mins or so. We went down and the changing rooms were tiny, only one cubicle and not a lot of room to get undressed and changed. Once in the pool area, we struggled to find anywhere to sit and relax as all of the loungers and seats were taken up. The pool was very cold and the entire place was too busy for us. We had planned to spend an hour or more in there but after 30 mins we left and went back to the room. When we got back to the room, it hadn't warmed at all, if anything it got colder. We got ready to go to the restaurant and made our way down. The restaurant was nice, the menu has something for everyone but the food itself was very average. After our meal, we got back to the room to the same temperature when we left, cold. We called reception who said someone would come look at it but after 45 mins, no one had been. We called again and the receptionist apologised and came up to our room. He kindly moved us to a suite which was a nice touch. The suite was separated with a lounge and bedroom, both with individual thermostats. The lounge warmed up nicely but the bedroom remained at 14 degrees which wasn't ideal. Breakfast was nice, it was a buffet service with plenty of options and refreshed regularly too. To sum it up, the hotel is nice from the outside and the lobby but the rest of it is very dated and bland. For the price, I would have expected a lot better. Little touches were missing such as a menu in the room, more than one coffee sachet in a double room, wallpaper peeling, old curtain rails left up with no curtains on them, no toiletries in the bathroom plus a few others. Unless the hotel is refurbished or has some money spent on it, I don't think I'd be able to recommend it unfortunately.

Old Hotel quite dirty and in desperate need of a paint. All the toilets in the hotel main areas are dirty and very poor. Food is cheap and nasty. The pool is small and full of kids. The steam room dirty and the staff especially the duty manager just not worth talking too. There idea of a complaint it to just not ring back.

Very nice spa. facilities are a little dated but all in a beautiful building and picturesque surroundings.

I have stayed at Slaley Hall previously and liked it. Now under the QHotel brand it is extremely good with a particularly helpful and professional welcome from both Josh the Night Manager and Molly at Reception. Great breakfast, quiet, comfortable rooms and clean Northumbrian air. What more could one need ?

Played a round of golf here. Beautiful place

I'm giving this 5 stars as overall it was really wonderful. We went away as a group of 3, it was meant to be 4 but one cancelled. We found the place itself really beautiful, chrismassy and calming inside. It was beautifully done up. We ate in both restaurants and both were great, good selection of food and very well done and tasty. The spa area was wonderful, we usually go to Stobo in Peebles and so far hadn't found anywhere that compares but I'd say this was up there. Really lovely, and loved the juice bar by the pool. The rooms were ok, not luxurious but comfortable. There was shampoo provided but no conditioner or body wash. A soap bar is provided. The treatments were ok, considering how expensive they were tbh I was disappointed. I had a back massage which was wonderful, but my facial and foot massage, if I had actually paid for those and not got them as part of a package I would have complained as they were not well done.my friends loved their treatments. Overall, would definitely go back.

Beautiful country estate, the rooms could do with some updating but the actual building and the land it's on is just fantastic

Location is great for relaxing and getting away from the masses. Rooms are very good and the hotel appears to be very well maintained. Food was good and the service was okay... Staff were not that attentive, apart from those on reception who were both friendly and efficient. Onsite bar stopped serving at 10pm, which was both a surprise and a disappointment. Overall enjoyed the visit and may stay at Slaley Hall again at some point.

Great weekend away. I am still rubbish at Golf

More signs needed once on sight.

DON'T WASTE YOUR MONEY! We stayed 1 night for a spa break. The room and spa experience were fine but the food was absolutely awful. On arrival we were told that the main dining room was full but we could eat in the Claret Jug restaurant. The Claret Jug was staffed solely by young inexperienced adults. We waited for over an hour for our main course only to be told the kitchen had lost our order! When we eventually got our food the batter on my wife's fish was soggy and inedible and my chips were stone cold. Breakfast was not much better - luke warm buffet food and coffee from a machine. I've had better food from well known chain hotels who charge less than half what we paid. This place is far from 4 star!

Came To Slaley Hall For A Nice Spa Night Away First Impressions Came Down The Long Entrance To The Hotel & Golf Course Lovely & Peaceful Get To A Massive Car Park Plenty Of Parking And Took A Walk To Reception 2 Minute Walk It Had A Lovely Old School Castle Vibe To It That I Really Liked, Once Inside The Very Glamorous Reception We Were Great With A Gorgeous Smell Of The Essential Oils (Must Be From The Spa) And Very Friendly Staff Everything Went Perfectly And We Got Our Room Key Room The Room Was Nice And Clean With A Great Shower And Nice Decor, (Hairdryer, Tea Coffee In A Little Cubby Hole) We Sleep Very Well In The Nice Fresh Comfy King Size Bed Spa Even Tho We Were 5 Minutes Late For Our 25 Minute Treatment The Still Took Us To Get Our Treatment Which I Thought Was Great As I Was Worried We Missed It The Head, Back & Shoulder Massage Was Really Really Nice Took A Knot Out In My Left Shoulder Great, The Pool And Spa Facilities Were Very Clean And Great To Use, I Loved The Style Of The Pool As It Was Very Unusual And Had A Very Relaxing Time Food/Restaurant/Breakfast On The Night We Had A Lovley Meal With Great Atmosphere Very Nice Restaurant And Staff Was Very Nice And The Food Came Fairly Fast And Hot Breakfast Was The Same Experience With A Help Your Self Vibe Which I Liked Everything Tasted Very Nice The Quality Of The Food Was Great Woth Lots Of Options To Chose From The Grounds After Breakfast And A Chill We Decided To Have A Little Walk Around The Grounds Of The Hotel And What Can I Say It Is In Such A Wonderful Wilderness Spot That Give You Great Away From Home Vibes, We Also Found A Cute Little River That Runs It Give Great Autumn View Pacefull And Beautiful Hotel Overall Indeed A Must Visit I Will Most Definitely Be Back In The Future! 10/10

Lovely place, just started for one night with our two dogs. Staff are fantastic, rooms are lovely and the whole place is quite luxurious.

Lovely place that we’ve been to a few times now for a quick short break. Rooms and fixtures are looking quite tired in some places, out of order facilities particularly in health club. Service quite slow (though very friendly) in restaurant but still worth it on balance at the right price. Needs a bit TLC soon though.

Lovely stay. The pool is great my son loved it especially the slide. Rooms are clean and spacious, yes a little dated but still fine. Huge beds. Food was great from evening meal to breakfast. All staff were encountered were really friendly and welcoming. We will definitely visit again.

Last minute night away with the better half, very pleasant experience from start to finish! The staff from arriving couldn’t be more helpful. The room we had was lovely with all the amenities you would expect in a 4* resort. The Spa facilities were well appointed, jacuzzi, steam room, sauna and pool. You can have treatments ( surcharge ) like body massages etc. We had a wonderful meal in Mr Kennedy’s brassiere which was divine. We had complimentary breakfast next morning which was plentiful, full English plus continental options as well as tea and coffee in endless supply! All in all a very pleasant stay which we will repeat again someday.

Room not ready for 3.00pm arrival, had to wait in entrance for 45minutes. No robes were supplied so we were unable to use the spa, there were young people wandering around the reception area in Bath towels. As we are senior citizens we did not want to do this. The room was very basic it made Premier Inn rooms look good. The food was good other than that extremely disappointing.

A pleasant 2 night stay. Slaley Hall is a beautiful place to stay with stunning countryside views, a PGA golf course, and a spa. The large car park is a short steep walk to the main entrance, however, carts and butlers can help if needed. There are ample restaurants and bars, all of which are decorated beautifully. The restaurant menu had a good choice and plenty of availability. The rooms are also very pleasant with coffee machine, mini bar, large TV, and complimentary Elemis bathroom samples. The bed was rather hard, which made for an uncomfortable nights sleep, but nonetheless, we had a pleasant stay and would like to return.

Overall an OK stay, although our room which was supposed to be ready by 3pm was not ready until 4.30pm. We were offered a round of drinks but that kind of railroaded our stay a bit as we had planned to get changed an head straight to the spa. An offer of a late checkout would have been nice to compensate. Then we could hear next doors TV really loud through the adjoining door which I imagine is unlocked when in use as a family room. STAFF some staff were exceptional in particular Neville was fantastic, and Joyce dealing with our lost property. However whilst having the pre mentioned free drinks ours were brought to our table but one gent was carrying his familys drinks a couple at a time outside to a table where one member of his family was also disabled. There was no initiative from the bar staff to help this man or hold the door as he wrestled someones wheelchair in. I even got up to help. We decided to eat at this point and had to make 3 ammendments to our order as on 3 occasions a staff member approached to advise of something they didnt have on the already limited menu. SPA The pool is pretty cool and very interesting design wise. Nice hottub and Steam room. Sauna wasnt very hot. Staff here again a couple of members were really kind and attentive but one young lady who was overweight with glasses on was quite abrupt when we went to hand the towels back. Breakfast... A bit like organised chaos... I asked to be sat near a window and initially we were sat close to a window but facing a wall. We moved of our own accord to the next table which looked out of the window. No tea or coffee was brought to us or offered. There were coffee / tea machines situated in the corners of the dining room out of the way of everything else. To make this stranger... there was a toaster on the same place yet no milk. Making a cup of tea for the wife seemed like a trek around the room. The breakfast was ok pretty standard but lack of initiative here by the lady at the counter doing nothing when all the bacon was stuck together and when you went to select some bacon she held it with her tongs so you could use the other tongs in some weird team effort to obtain some bacon. Why not just seperate it as youre standing doing nothing. Dining room furniture is a little tired. We went for a child free romantic night. Paid £175 for a monday night and when we left we just felt short changed at every turn. We stayed a few years back before Covid and it was exceptional so such a shame its gone downhill a bit.

Stayed in lodge, excellent except for tv

I was lucky enough to present training at the location, and where I was fed well and very well looked after, I wish I had more time to explore the expansive facilities on site. The rooms were modern, clean and well looked after. The site was easy to find and grounds looked amazing.

My recent stay at Slaley Hall Hotel left me utterly enchanted by this splendid haven of sophistication and opulence. Every aspect of the hotel, from its majestic architecture to its impeccable service, exudes excellence. Here's a comprehensive review of everything this remarkable establishment contains: Stately Ambiance: Slaley Hall is an architectural marvel. The moment you arrive, you are greeted by the grandeur of its Victorian architecture and stunning surroundings. The historic charm combined with modern amenities creates an atmosphere that is both awe-inspiring and welcoming. Luxurious Accommodations: The rooms at Slaley Hall are tastefully decorated, spacious, and meticulously maintained. My room provided breathtaking views of the surrounding Northumberland countryside. The plush bedding and well-appointed furnishings ensured a supremely comfortable stay. Championship Golf: Golf enthusiasts will find Slaley Hall to be a paradise. The hotel boasts two championship golf courses, set against a backdrop of picturesque landscapes. The well-maintained fairways and greens make it a golfing dream. Dining Excellence: The culinary experiences at Slaley Hall are truly remarkable. The Hadrian's Brasserie, with its delightful menu, showcases a variety of exquisite dishes. The Dukes Grill is perfect for a special evening with its fine dining options. The attentive and skilled culinary team ensures every meal is a gastronomic adventure. Serene Spa and Wellness: The hotel's spa and wellness facilities are a haven for relaxation and rejuvenation. The extensive range of treatments and the indoor pool, complemented by tranquil views, create an atmosphere of complete tranquility. Impeccable Service: The staff at Slaley Hall Hotel are among the finest I've encountered. They are attentive, courteous, and dedicated to ensuring every guest's needs are met promptly. Their knowledge of the local area and recommendations for nearby attractions are invaluable. Event and Conference Facilities: For business or special occasions, Slaley Hall offers exceptional event and conference spaces. The elegant ballrooms and meeting rooms provide a luxurious setting for any event. Scenic Grounds: The hotel is surrounded by stunning grounds that are perfect for leisurely walks or outdoor activities. The picturesque countryside, including the surrounding woodlands and lakes, adds to the overall charm. Accessibility: Located just a short drive from Newcastle, Slaley Hall is easily accessible and provides a convenient base for exploring Northumberland's historical sites, Hadrian's Wall, and the beautiful countryside. Conclusion: Slaley Hall Hotel is a true gem, a quintessential embodiment of luxury and elegance. Its breathtaking architecture, world-class golf courses, exceptional dining, and top-notch service create a memorable experience that lingers in the memory. Whether you're in search of a romantic getaway, a golfing retreat, or a stunning backdrop for a special event, Slaley Hall Hotel surpasses all expectations. I can't recommend it highly enough and eagerly anticipate the opportunity to return to this extraordinary retreat.

Absolutely lovely stay. Our room was beautiful. Food was great, breakfast a little chaotic at 9 but nothing to fuss about. The guys enjoyed the golf and as for the Spa!!! Wow, best hour I've spent in a very long time. Emma was fantastic and was professional and expert throughout. My friend and I had lunch in the bar and it was very enjoyable, the setting is stunning. Evening meal was fab. Loved it!

We booked a golf weekend with 20 like minded players, it wasn't our first time here so our expectations were high, however due to torrential rain the golf course was unplayable, on both days, something that can't be planned for, the facilities are excellent in the spa, but sadly our meal on Sunday night was a disaster, a problem with the service we sat down for a 3 course meal at 2000, and finally received our dessert at 2230, when the food did arrive it was ok, the manage did compensate with a bottle of wine, but this still didn't make amends,

Excellent value for money break. Lovely breakfast although they had run out of mushroom and tomato. Head waiter did a heroic job with an excellent team of young staff 👍

We had a golf & spa break, for my husband's birthday. It was lovely x

Awkward anti customer system for getting food in the claret jug. "Can I order some food please? " Answered with " Not unless you have booked a table" and when we said we hadn't the server walked off. Later we found we could have had any of the 12- 15 empty tables if we had been directed to the booking guy at the end of the bar!! Poor bar service.... nobody cared....

Slaley Hall Hotel, Spa & Golf resort. First of all the important bits. •GOLF The Hunting & Preistman courses are both very good. Excellent even. The consistency of the greens and fairways through 36 holes is absolute. Not a single green was better or worse. The greens are a great verity of slopes and undulations and elevations. They were quick and difficult to read a challenge. Fairways and rough are consistent and very good. Especially for this wet autumn. One downside to the golf side was the price of buggies. £45 per buggy per day is extremely expensive. Proshop was £8 for 2 drinks and a mars. Extortionate. Overall the courses are great. •HOTEL. The room was very adequate. Comfortable and clean. Overall the hotel is clean. Service of staff is excellent. Prices again are expensive. £13 for 2 pints. Taking the P**s. £5 for a warm, pie / pastie or sausage roll. Again Taking the P**s. £1 for a game of pool. We ate in the restaurant in the evening the food was very nice and again service was very good. Breakfast was buffet and had a very good variety was well presented and hot. Coffee machine was poor. Not strong enough for me personally. •Would I play either of the courses again? YES. I'd walk through and would love to play them in a dry month. Very good. •Would I stay in the hotel again? NO. Too expensive not justified. I've stayed in plenty of golf hotels / spa's that aren't this expensive equally as nice a hotel.

Beautiful room. All staff friendly and helpful. They have made our stay perfect. Can't praise them enough. The grounds are amazing. The spa is wonderful. Such a perfect, relaxing and enjoyable stay. We will come again.

Mixed experience, great bar and bar staff one of the best ive visited. General hotel in great order. Restaurant is ok and the SPA experience wasnt great.

We are not staying at the hotel we are in a Lodge in the grounds. The pool and spa are great.the public rooms we did see looked lovely

Lovely place for a luxury stay. Great if you play golf

2 lovely courses⛳️Hotel ,staff and food excellent .👍👍👍👍👍

EDIT SINCE RESPONSE I was given an email to talk directly about our issue which was sent two weeks ago with NO reply, fantastic customer service again. We arrived for my husbands 40th birthday to be met with a dirty room stained, lampshades mould on the curtains and white sticky stuff on the dresser. After addressing this with reception they sent a man with a cloth. I then had to go back to reception and they eventually changed us rooms explaining they had cleaning staff call in sick. This was not a great start to a special birthday not to mention it wasted an hour of our spa time. We then arrived at the spa to a tiny jacuzzi that would be perfect for a couple but no more if it was not permanently occupied. We then went for a meal in the main restaurant, ordered champagne and steak to celebrate for the rare steak that was ordered to come served medium/well done. Unfortunately breakfast wasn't much better with huge ques for a coffee machine that kept needing time to cool down. I would not recommend and we were so disappointed that this is the memory we have to make this special occasion.

A fantastic resort hotel. The Spa and Pool are up there with the best I've stayed at. It's in a remote location so will need a car.

I spend alot of my time here, alot

The majestic appearance and grandeur of the building and grounds are beautiful. The hotel is set in delightful grounds. There are boards explaining the different walks you can do. However, for me, the room and food let it down. The problem in the room was that there was a chemical clean smell throughout the room, and because the window only opened slightly, it meant the smell lingered and even hampered our sleep. We left a note on the second day to ask that no sprays or chemicals be used. My husband has COPD, a breathing disorder. The smell, unfortunately, was, however ingrained The bed was comfortable, and the room was a good size. The bathroom would benefit from a hook. The spa, particularly the pool, is very good it just lacks a shower in the pool area, particularly after using the steam and sauna. We ate only once, the first night in the Claret jug, because being vegetarian, the restaurant menu didn't have anything for me.. We have eaten before at a Q hotel, and I find the menu restrictive as a vegetarian. The food, red pepper hummus with flat bread and a side order of stir-fried Edame beans and spinach was very bland and the hummus was shop bought. The cost for what I had seemed expensive £6. £4.50 for the beans. The service overall is good, very smart waiters and waitresses. Breakfast is let down by minor irritations, not being serviced with tea and coffee when you arrive. Having to fathom out how to use the machine and obtain hot water. Milk is being put in a tea urn. I saw numerous people waste teabags because they had put milk onto the bag, believing it to be hot water. Interestly, the sign was buried deep on the table. I suggested it may be better to put a large sign on the side of the urn. There was no sign on the urn on the second day of breakfast. The cooked food isn't watched over, so lids were left off, resulting in luke warm food and spoons were left in. I ordered porridge from the kitchen, which was delicious 😋 the ordered food from the kitchen was good.

Room size okay if a little dated, no courtesy water or fridge in Room. Good choices for food, main restaurant and golf bar. However different prices for same drinks, and no-one could explain why. Good golf courses, although the championship course was very challenging, and the other course extremely hilly from tee 12 - 16.

Great place to have light snacks or brunch. Far exceeded our expectations.Relaxing - great view outside onto golf area and gardens. superb drinks selection. so good we have booked again to stay for 4 days.

Nothing special. Emma was fab . Spare area and pool and food not great tho

Pure luxury, beautiful accommodation.

Golf courses were amazing, staff were great but dinner was average, top side beef should have been called tough side beef, I know the veg was meant to be al dente but they were basically raw lol

Really nice place to get Married , kids love the area , brilliant Golf course too ! .x.

Fab place beautiful area staff amazing food realy good

Two golf courses in interesting grounds are a big attraction but there is quite a feeling of potential not being exploited here. There appears to be little effort to create the type of staff attitude which one might expect from a genuinely 4 star establishment. Those grounds could be so much more impressive with better paths and signage and the captive clientele provided by groups of golfers seems to lead to little effort being made to impress and attract customers.

Only played golf on Priestman, only negative was in my opinion the bunkers...staff excellent service, food after golf was tasty,very nice,thankyou

Excellent visit. First class facilities

Spa is very poor..advertised as a serenity spa..there is nothing serene about it..busy pool inadequate changing areas..very disappointing

Room too hot, fire alarm going off at 6am, golf was good but waiter service in the restaurant was poor also.

The room needed to be changes even after upgrading. Then we got a view of the course. But the fittings, ( loose taps etc ) needed attention. The food was also a little dissapointing

Not at all what I expected food wasn't great room was drab

Hotel is lovely my daughter loves it here staff are friendly and very helpful but the only down fall was the meals was not what it was described £15 for a fillet salmon which came on a saucer with bits of raw salmon the veg didnt come and this meal was a main meal am sorry but fillet salmon to me isn't raw .

We stayed here for a nighg with our two young daughters following a family wedding at a local venue and was very impressed. We had a separate bedroom, lounge with sofa bed and an amble bathroom. Slayley is in a beautiful location, nestled in the gorgeous North East English countryside. Staff were very welcoming, friendly and helpful. We fully intend to return...without the children next time!

Peaceful with lovely walks around the golf course Accommodation, very comfortable

We Booked a night at this hotel to take my daughter for her 4th birthday We booked afternoon tea for £50 and to be honest it was heavily over priced for dry bread and scones which I think should be homemade We then checked in and our room was lovely and couldn't fault it Went to the pool which was very much enjoyed and lovely setting Came out and went to the bar for a drink. payed for them and the staff said they would bring them over Having waited 15 mins I went to the bar and asked if we could have our drinks and they said what did you order so I told them as they forgot On the evening we Had a very nice evening meal the food was of excellent standard .great service Breakfast ..shown to our seats and asked whether we wanted tea or coffee and to help ourselves to the breakfast which was again very nice And great selection.sat there 20 mins and asked if we could have our coffee as it hadn't came the waitress said sorry I will get it .waited another 15 mins still no coffee .at this point we decided it wasn't coming and as we were about to leave the waitress said have you still not had your drinks which we replied no she said oh I'll go and get .we declined as we had to depart our room Explained to reception which apology was given Lovely hotel apart from a few issues Would still return as it has such lovely surroundings and lovely features

Present from girlfriend for Christmas booked me an amazing weekend away 2 days golf including evening meal and stay overnight. Tremendous golf course. Although the food was delicious, to be told you have a price restriction on your evening meal was not explained to us until we just about to order. Very disappointing. Overall loved the weekend getaway and would recommend.

Great golf, very friendly, staff excellent.

Rooms very dated/run down, in need of a revamp. Very noisy, sounds like your on a ship with the ducting system. Food wasn’t great in the great and very expensive. Breakfast was decent. Ground and views are lovely but that’s about it.

Great location, great golf, helpful staff

Looked lovely but the service was mediocre and the food portions were tiny in the restaurant and served cold. Had to send it back.

Lovely grand hotel, comfortable and welcoming, however, if you're not going for golf it's a long drive from anywhere. 3 stars for restaurant only as 2 nights out of 3 the service was poor ( wrong meals brought and fed up looking servers). Otherwise very enjoyable

We are staying in in Slaley lodges which are excellent in a beautiful location surrounded by woodland as part of a golf course. We went to Slaley Hall restaurant and as vegetarians we had some fabulous food for each course, highly recommended

Great treatment (25 minutes goes way too quickly!) and they were very cinsiderate to diet requirements. Need more loungers by the pool for how many people they get in. Food was delicious but the service was slow.

Great place to stay been coming for many a year but sadly the rooms are tired now amd need updating and decorating.

The 3nights were wonderful. The concierge is a wonderful man,so thoughtful as is Marc the manager.Room breakfast and evening meals were very good. Only complaint that need to be sorted is the SPA!! my treatment was cancelled and I wasn't informed as they had the wrong email address. Pool was cool and as a regular visitor I heard lots of complaints.I would rather book direct with Slaley as I think they would secure more bookings than Qhotels!!!

staff made up for a cold hotel. claret jug was freezing even though it seems they have a fireplace they did not use it. spa has no toilets u have to use the pool area which has a tiny changing area with only one locker so folks use the 3 toilets to change which means waiting for toilets. spa chill out room cold and no water or tea available in it. no spa slippers. would not return for a spa break. no robes or slippers in rooms. pool tiles have calcium build up and need cleaning no shop so cant buy spa slippers. had to go barefoot for 30 mins after toe file and polish not a pamper weekend in my eyes. no hair dryer in rooms. hot tub in pool broken for 2 nights. could be so different. dirty spills on front paintwork bar areas that cld easily be cleaned.

Lovely spa weekend. Shame the jacuzzi was out of action but everything else was lovely.