The Queens Head - Restaurant in Northumberland

Poorly cooked food. Gammon should have been grilled not pan fried.The residue fat left on plate unacceptable.Had far superior meal at a truck stop cafe.

Very poor meal. Full of grease and frozen chips. Not presented well. This is one of the worst pub meals I have ever had .

Food quality very poor time we waited for dinner on Monday and breakfast on Wednesday was in excess of 45 minutes. To be very disappointed on its arrival. Room needs good clean. Shower was appalling no control over temperature either too hot or cold and no water pressure. Staff however that we did encounter on our stay were nice and friendly especially Leo. Generally feel the hotel looks very tired in need of some TLC a shame because it's a nice building in a lovely area Thank you

Lunch menu portion sizes were small especially the frittata, chips weren’t skin on fries more like bag of frozen chips. Fish fingers were tasty and crispy but came in sliced bread not soft farmhouse bread. Staff were friendly and warned us of the wait due to being a larger group.

Nice and friendly. I can imagine it being really cosy in the winter. Good sized room, nice comfortable bed. Bathroom spacious but the temperature controls on shower were hideous. The plastic trim on shower screen was bright green with slimy deposits. A soak in bleach and a squirt in the corner of the screen would have done wonders. I am not a picky 4 in a bed traveller but the manky trim was avoidable. All being said the rest was faultless. Food much better than I expected. The beer batter on the cod was perfectly crispy and well drained. Good prices too. Please sort out the bathroom of number 5!

Nice food. It wasn't very busy, but I did go in early.

Nice place. Feel a proper community spirit from the place.

We stayed here for 1 night only luckily. On the plus side, the staff are friendly, especially the young girl serving evening meals in the bar. But apart from that I wouldn't set foot in the place again. The bedrooms are dusty, wed8dnt have a blind at the bathroom window and people could see in. There were cobwebs hanging from the ceiling and the whole hotel needed a complete clean and upgrade.

Been here a couple of times x food nice so are staff,will go again when in Rothbury, lovely pub .

No food in the evening, chef was off. Breakfast was ok, nothing special unfortunately. They need more cleaners, what they have is definitely not enough! Banister post going upstairs was filthy should have been white. The room was nicely decorated, very comfy bed but again a bit of spray bleach on paint work and in bathroom wouldn't have gone amiss. Disappointed:/

We stayed for two nights. Good friendly service. Food is classic pub grub. Breakfast very good. However the whole hotel is in need of refurbishment.

We called for lunch good choice and tasty friendly staff and lovely decor. As it was a cold day the log fire was on.

New Landlady from January "Jordan" This place is rather nice... The whole family are pitching in as Jordan has not long taken over Vivian was busy cleaning today and doing a brilliant job, the bar and tea rooms looked spotless (Photos) she was a really nice lady... When Vivian left I was left in the capable hands of another family member Paula who lit the real fire and made the other customers feel welcome. The Queens head is a quite unique multi leveled building with 9 letting rooms Very comfy seating and a warming fire made it feel very cosy Pool table and fresh ground coffee available.

Lovely little classic B&B in the centre breakfast rooms and staff were all amazing.

We called in on a Saturday afternoon after visiting Cragside. There was one other table within the food area and one girl stationed at the till within the food area which made it feel awkward somewhat. The food then arrived, the pastry on the pie was uncooked and the peas were really hard. I've never had peas this hard in my life so it did make me wonder why these were so special. The staff (not naming names because I'm not a grass) tried to take the plates before we had finished picking through it. There seems to be an issue with the till in there too. Everytime a card payment was taken, your till draw opens on whoever is standing there. Just a small security issue that might one day bite you on the bum. And please fix that door that keeps slamming 😂 almost developed PTSD from all the banging. Overall, I wish I tried other things and I probably would give this place a second bash but it would be my final visit if changes aren't made. Maybe a little more care to your customers even if it's quiet. Your customers don't need to give you the money when there's competition in the area, but make sure you give reasons for people to keep coming back!

Very pricey ! Chips too thick n not browned !

Very noisy room, from kitchen extraction fan, shower far too hot (could not control it) and no rubber bath mat (very slippy getting in or out with no handles) and a radiator leak. The bed was comfy but had a blood stain. There was no daily room service, so no change of towels and make your own bed. The breakfast was ok but no cereals or fruit or yogurts. The evening meal was ok but very limited in choice and service was slow. The staff in general were good but 1 to 24 ment she was run off her feet and having to run up and down stairs to the kitchen (health and safety). The manager was not there all the time. To sum up needs a proper manager, daily room service, more food choices and it's over run with DOGS in the bedrooms and restaurant. In reply I must correct you, that i was never rude to you or any of your staff and i did not enter any room i shouldn't have, i saw your chef in the doorway and i stood outside the kitchen and spoke to your chef politely. You haven't addressed the comments on no cereals or yogurts and no room service with a blood stain on the bed, but thanks for moving us, we did not ask you to do that. Dogs should not be in the restaurant, anywhere else fine. Regards G

lovely pub perfect for a pint if your passing by dog friendly and reasonably priced

Bar area very good with selection of real ales . Room very comfortable . Bedding clean and mattress and pillows high quality … waiting for breakfast….. 2nd time we have stayed over after Golf .

We had Sunday lunch today and it was delicious, really enjoyed it and the service was great. We had dessert because we were being greedy! It was delicious. I would highly recommend this lovely establishment x

Most surely the joke here is that this drab excuse for a pub with its well deserved reputation for being a third rate establishment is run by a pair of drunkards-one of whom had his licence taken off him for crashing his car whilst 3 times over the limit-not such a great advert eh!? The drunkards-heidi the hideous and alan the alkie...... 'dream' of retiring to Cuba whereas the truth is they can barely afford the fare to the airport........Be like so many locals avoid these grubby creatures-lowlifes as many describe them......They think they can besmirch people-challenge me - my advice-as is the advice of many 'if you don't shut your grubby mouths' then you will an enemy who will-within the law of course-ensure that everyone knows in the future your own pasts. Think on.

Beautiful location! Great food and lovely staff!

Very nice friendly staff, the food is really nice and good value for money

Sadly staff numbers were few,with only one person to be in both the Bar on one side of Hotel,with Lounge being on the other side,and only one till being in the bar area.

Don't understand why the rooms are not serviced/cleaned daily at this hotel..reason given..Covid....Every one of the 4 hotels we have stayed in over the last 5 months have had full cleaning/beds made up etc. Cost cutting maybe at the Queens Head?...Not a biscuit given with the tea tray.. Frozen mixed fruit offered one morning (still frozen)/no cereal..... the cooked breakfast however was excellent. Worst part of our stay was the disgusting toilet brush which we asked to be changed..we are still to be given an apology. We will not be returning to this hotel. ooked cooked. breakfast was excellent. Worst

Jordan was very friendly, kind and helpful! My boyfriend and I came up from Newcastle for 2 nights, will definitely be coming back to this pub! Did not get to try their food, but we will next time! Dog friendly too, lovely!!

At Queen's Head for New Year's Day, fantastic atmosphere and patrons. Folk music played absolutely brilliant.

Menu was so small I couldn’t read the print, asked. For coke got Pepsi cheap rubbish was so sweet I couldn’t drink it, food for a Sunday lunch was disgusting cold Yorkshire pudding filled with gravy to warm it up one slice of beef one spoon of potato veg I thought was salad as was raw I can’t believe this is called a lunch was like a kiddie meal we won’t be back that’s for sure, bad value for money we travel around a lot of pubs for Sunday lunches and to be honest this one’s the worst we’ve had yes we did eat most of it but never again I

Nice food, friendly staff. Comfortable

Enjoyed a drink in the bar which was really relaxing and friendly.

Not much atmosphere, service ok. Went for Sunday roast, we both chose dual beef and pork as we wanted beef, but also fancied crackling. When meal arrived pork skin was soft and the fat runny. No crackling whatsoever. Otherwise the meal was ok. Pointed issues out to waiter, and thought maybe he would deduct a pound to make it a single roast, but no deduction. Won't be back.

Had a lovely stay here, dinner was lovely with cocktails and was reasonably priced room was very comfortable with a lovely breakfast that set us up for the day, the staff were nice and very friendly definitely recommend a stay here also there is free parking around the back.

Food is really good although a little shy on the veg as the portion recieved is for 2. Meat portion was really good some of the best gravy I've had. Dessert was also very tasty. Atmosphere was ok could of done with maybe some light music. Fealt like a library when we first entered. Staff seemed very rushed at times but also seemed to lack enthusiasm. This place is dog friendly.

Nice place to rest your head, rooms where big and the bed comfy. Only served food one night out of the 3 I spent but it was well prepared and tasted good so no complaints there. Bar was well stocked and had a good atmosphere in there. Staff are friendly and happy to help.

Sunday Lunch Advertised as their "famous Sunday roast," I'm not sure of its status of being famous, but I will say it was really excellent! My husband had the roast chicken and I had the roast beef, both were generous portions. There were both roast and mashed potatoes, seasonal vegetables, mine had a Yorkshire pudding and the chicken came with stuffing. There was also the best gravy I've had in a long time. Thoroughly enjoyed everything about the meal. We were both too full to have a desert, which was a shame as the choices all sounded delicious. The service was good and the price was very reasonable for the quality of the meal. The only negative was that you couldn't pay at the table, rather you had to go into the bar and queue up to pay, with only one person working on the bar it wasn't the best end to a lovely meal. Maybe this is something the management should consider changing.

Great food and welcoming atmosphere. The whole village is a great visit.

We stayed in Rothbury for a few days on holiday and booked the Queens head for food on our last night. After booking online, we received a text through to say our table had been booked. We turned up on time for the bar staff to say there is no food served tonight. No one had bothered to get in touch to tell us, which was really inconsiderate.

Staff were excellent, and they also made me feel welcome .The choice of food was fantastic and plenty of it, breakfast was freshly made as this was not a self-service meal , had a wonderful 2 days stay

Slept well, had a good breakfast (allow time for breakfast)

We didn’t eat here as the chef had a day off However the beds were very comfy and we liked our room . Good location too

Had a beautiful lunch here sat outside in the sunshine it was lovely friendly staff and locals

Limited menu but well presented meal which was very tasty

Visited on a Monday evening so a little quiet and can’t comment on atmosphere in general but the food is great. Recommend the pulled beef burger which is huge and very very tasty. Very dog friendly.

Great food. Very friendly young lady serving. Been twice in a week. Will definitely be going back.

Called here for a meal and was excellent. Very busy for a Monday night

Just called in for drinks at lunchtime in the beer garden, quick service, friendly staff and dog friendly.

My mum gifted her competition prize of a Sunday roast for two to my husband and I and we had a wonderful time. The food was delicious, with a lovely selection of fresh vegetables, and the service was fantastic - so friendly. The decor and furnishings are looking lovely following the recent refurb, too. We’ll definitely be going again soon!

Went here to eat whilst in the area. Friendly host and great food. My wife had the Scampi which was plentiful and she said it was delicious as were the proper chips. I had a huge perfectly cooked mixed grill. all of it was obviously cooked to order. Only downside was the two unused handpumps.

First time here, food gorgeous, staff helpful couldn't of done more to make us welcome. Party of 7 people.

Great place lovely atmosphere very reasonable and the rooms were exceptional.

Bitterly disappointed. Booked a table for lunch and drove four hours, only to be told the chef wasn't in today and the restaurant was closed. Why did they take our booking, or why didn't they let us know they could no longer honour it? What made it worse is that the staff member we spoke to didn't seem to give a Castlemaine's.

Really nice pub. Didn't get food. But was a nice atmosphere with friendly staff

Thanks Julia and Allan for a lovely warm welcome and for looking after us this weekend. Our room was much bigger than expected and spotlessly clean. Loved the toiletries and cafetiere for coffees. Breakfast next to the fire thismorning was amazing. Can't wait to come back!

Rude as he'll owners threatening behaviour all on record waiting in a car park for 2 minutes when the pub was closed was feeding a unwell baby I own multiple business with car parking space and if they were not causing harm then whats the problem

Lovely coffee and very dog friendly. X

Cannot rate this place enough - fit us in for Xmas dinner at last minute and it was fantastic. Alan is absolutely amazing and definitely the hostess with the mostess (not sure what the guys equivalents are!). The food is absolutely lush and it’s dog friendly too - didn’t take ours as they’re not well behaved enough. Thank you so much Alan and team for making our Christmas very special xx

Had a lovely walk around Cragside park and was feeling hungry pulled into a lovely pub (The Queens Head) greeted by a lovely gentleman who was very friendly and welcoming, service was prompt we had a cold drink, a beautiful Sunday Lunch followed by apple and blackberry crumble all food was hot and very very tasty. Thank you for a great lunch

very ni e pub in the middle of Rothbury worth a visit

Fantastic hotel and bar , very friendly staff and punters, and a great live music venue, fantastic food too

Jus got back from a 3 night stay, lovely room, and very friendly staff. They had a little issue with the chef, so had to get breakfast from the bakers and come back for coffee or tea, wasn't a huge issue it happens. But Heidi's full English was lovely . Will definitely stay again thankyou

Friendly atmosphere with live music, food and great beer.

Came here for a sunday dinner with 9 of my family member. We were waiting a while for the food and when it came out there was only 2 meals which turned out to be off another table. Waiting another 30-45 mins for the next set of food, when this came out it was also off another table. By the time the 3rd lot of food came out half of the family members had finished eating. The gravy was stock water. The food itself was alright, however when coming out for a family meal i would expect we could all eat together. Will not be returning here under any circumstances!

Slightly disappointing place to eat, limited one page printed menu with many items crossed off! After being seated at 7:20, we were told that last orders are 7:30. This was on a Thursday night in September! Disappointing on our first visit to Rothbury. However, the Italian restaurant almost opposite was a much better experience, buzzing on a Saturday night, and open later. Would not revisit The Queens Head.

I went one week day with my Granddaughter as a treat and was so disappointed. The food was awful. I had the lamb rump and it was served in a bowl. Everything piled in . Very small portions . The lamb was all fat and gristle the veg was soggy and over cooked and the orange gravy was more like brown orange juice. My granddaughter had the steak and it wasn't cooked correctly and was the cheapest they could probably get and she wouldn't eat it. I gave my order and they got it wrong and even when it came back it was still wrong. The coffee was terrible and was cloudy. I payed nearly £40 for the worst meal in my life. I complained to no avail. The staff stand and slag off the management between themselves when customers are there. Overall the worst experience I've ever had. I had to pay for more food on the way home as what we had was bad and insignificant.

Very welcoming public house with good accommodation! Room I stayed in was brilliant, modern and a fridge with fresh milk and filter coffee. Felt at home with the staff (Lorna and the guy who I didn't catch name, fireman, very chatty) would highly recommend and would definitely stop again! 100% top marks for service and rooms!

Room ok. Very friendly service but cooked breakfast very poor. Eggs were poached but like hard boiled. Avocado was brown.

nice little, very tidy hotel operated by most friendly people, diner and breakfast were fantastic

Really great pub, very friendly staff and lovely food. Just sad we found it on the last night of our holiday.

Stayed there, nice rooms good staff, lovely breakfast.

Lovely food, great portions on the carvery. Friendly staff and dog friendly

Welcoming and lovely staff, good choice on the menu and lovely pub food. An enjoyable evening

I know the staff and owners here, they are lovely. Great service and happy faces.

Comfortable, clean and spacious room. Some areas could do with a decorative touch but all in all no complaints. Real coffee and milk in room a real plus point for me. Would stay again.

Five of us went for dinner and three of us left disappointed. Chicken and ham pie was overcooked to the point I couldn't cut it with a knife. Fish was disappointing. Chips were overcooked and cold which is quite a feat. The restaurant staff were great and dealt with the issues promptly and professionally.

Despite the notice outside the pub staring “Food served daily”. The bar was not serving food today.

Nice spot for a coffee, relaxed lounge, friendly staff.

Clean room. Breakfast worst we had ever experienced. Only packets rice crispies. No fruit. Yoghurt pots on ice A week out of date!! We pointed this out and they were removed. Nothing else offered. Eggs were cooked okay. Few jams set out No butter. No side plates or cutlery on the table. No toast offered. Very disappointed!

Fantastic little find here. Alan and his staff were very friendly, chatty and welcoming. Can totally recommend this place. The rooms are clean, quaint and well appointed. This is a great pub stay

Girlfriend and I came up to rothbury for the weekend. Ended up drinking eating there a few times. The staff where lovely and friendly. Great choice of beers and food. The locals where friendly and helpful.

We had a lovely meal at The Queen's Head. Rothbury in mid March 2022. Despite the rather bleak exterior it feels welcoming and intimate once inside. The menu is basically standard pub-grub but is freshly prepared, well presented and very tasty. My Tikka Masala was better than many that I have had in Indian restaurants and my partner declared her chicken meal to be delicious. The staff were very friendly, kind and attentive. Recommended.

Lovely stay and friendly staff.🙂

Long waiting for being served and average food. Kind staff.

Great Sunday dinner, nice IPA..ordered another drink but didn't get it.. overall good..

Easy parking! Nice friendly pup with great bears and wines!

We had a fantastic meal there before watching our friends, The Purest Green play their Halloween gig

Was made to feel very welcome room food and bar facilities all excellent will definitely be back.

After a fantastic visit to Cragside, a friend and I stopped in Rothbury for a coffee and snack yesterday afternoon, Sunday 17th October. We entered the Queens Head, despite not having a reservation and asked if we might have a hot drink and a snack (tea / coffee and cake). Apparently being a Sunday, they only did Sunday lunch, having explained we really only wanted a slight snack and drink, it was agreed that we might have those, but as we were not ordering lunch, we could sit in the corner! I did joke to my friend that we were definitely the 'townies' as the staff seemed to know everyone else in the room. Taking our order, we did order a tea, coffee and two pieces of cake and two glasses of water. Not the greatest service in the world and despite trying to catch the eye of the waiting staff, we were out of luck, the glasses of water never did appear. Whilst I appreciate that we were not locals, however if you advertise outside your establishment that you provide food and drink, it is probably not too much to expect to receive those things. Finally to the young long haired, blond waitress, either tie your hair back or do not keep running your fingers through your hair when you are serving food.

Friendly and helpful staff. We were fortunate when we turned up to get a table in the restaurant. I would recommend that you book a table in advantage. The food and drinks are good quality and tasty. The food is reasonably priced.

Very poor service disgraceful buffet

Only called in for coffee, but service was good.

Been before lock down and food was spot on really nice , very different story today the Sunday dinner was terrible really sloppy and unappealing won't be going back 🤮

Very tasty meal, limited selection of beer.

The second pub in the village that says it serves food but when you get in. Nowt. What is wrong with this country. After multiple lock downs you think they'd bite both hands off. But no. In a tourist location surely they are missing a trick or coach load. Very frustrating. Makes you wonder if they actually want custom

Lovely Meal overall . They don't tell you that the restaurant closes at 8 so couldn't order coffees . Staff a little over enthusiastic wanting to clear plates before everyone had finished .

Good food and beer. Well worth a visit.

Nice, pleasant Hotel/Pub. Friendly staff.

The advert outside said food daily. But when we went in they said they don’t do food on Mondays.

Lovely food but the service was really slow and the staff stood around chatting. Had to ask to order as they walked past us at least 5 times.

Fantastic hotel the most friendly staff you can meet the food is fantastic specially the steak pie 🥧 good selection off real ale and lagers rooms are fantastic and very clean whould recommend to anyone 5 🌟 from me and sue

Lovely pub friendly and dog friendly too