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3.5

Based on 80 opinions finded in 1 websites

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Nº 994 in 1203 in Northumberland

Nº 298 of 324 British in Northumberland

Score
OpinionsNoteTripAdvisor803.5

comment_iconOpinions

Lovely attentive, respectful staff .Fantastic views . Food good . Would recommend eating here rather than hotel

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Julie W . 2022-08-09

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Stayed here for two nights. Not the best spa break I have had. In general the place could do with a refresh. Food was nice. Excellent breakfast. The Spa is poor for a four star venue!

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Jan R . 2020-02-06

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Popped in for a drink on our 2 day break nice place, mostly golf players meet there but a warm welcome we received.

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Val T . 2019-12-08

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Additional retreat from the hotel bar/lounge. Furnished in keeping with the hotel. Friendly staff serving wide selection of drinks with bar menu overlooking the 18th green. Vast car park and alfresco seating (when the weather is good). Access from the hotel for residents which is very handy.

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Chris A . 2019-11-27

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Great atmosphere in this Hotel, restaurants and bars. Food is very good. Golf is a must, Drinks are a bit pricey.

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Cruiser48604991384 . 2019-10-28

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This is a golfers paradise , very welcoming with good food and excellent service from friendly and helpful staff, and some nice seating areas outside looking towards the first tee.

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ABAGMA . 2019-08-02

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A really comfortable place to relax & look out over the beautiful golf course. Only downside are the drinks prices - wine is extremely expensive and a bottle of Prosecco is £35 which I think is extortionate for Prosecco.

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Julie M . 2019-06-14

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Plenty of variants on offer here with Gins and Brandy's fully stocked for the evening drinks, a great bar located right off the golf course ready to satisfy after a 4 hour round in the sun.

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joe_mclellan . 2019-06-13

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Wouldn't recommend eating in Slaley Hall - We had a fantastic experience and loved our stay - but were a little disappointed with the food.

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121Aimee121 . 2019-02-12

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A varied menu to satisfy most tastes. The fully equipped bar is very competent and the food is good quality. The views over the golf courses is superb, even in February.

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Steve J . 2019-02-12

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Went to this bar on arrival and ordered a bottle of white wine. It was brought to us with four 'warm' glasses!! Not what you would expect from hotel of this standard.

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Kath R . 2018-10-31

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After a day of activity a few refreshing beverages in a relaxed atmosphere is just the tonic A great selection of beer, wine cocktails and soft drinks for all to enjoy A must visit if your staying at Slayley Hall

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861king . 2018-10-25

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As with my review of the hotel, overall, disappointing. Drinks and food at this hotel are overpriced. £9.60 for a bottle of Corona and a bottle of Peroni.

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debbiewH473OO . 2018-09-23

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Obviously very popular with golfers using the Staley Hall course, but also used widely by Hotel guests - especially for bar meals. Drinks are expensive, but the view out onto the course is lovely.

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jandlUk . 2018-08-15

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We stopped by for a couple of drinks as we had been to the spa (where it was far too hot to relax with a drink and the drinks we did have were not very good) The setting is lovely, the cocktails were well made and the staff very helpful, unfortunately due to the high cost of the drinks I probably wouldn’t make a habit of visiting.

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Leigh D . 2018-08-04

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Nice bar, which has a pleasant comfortable layout I found the staff to be pleasant and tentative. Good selection of beverages which were of course, priced at hotel prices, so it wouldn't hurt to bring a bottle with you for your room.

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J3176KYthomasr . 2018-07-31

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The bar has a great selection of beers and spirits. The staff are friendly and attentive. Plenty of seating both inside and outside including plenty of soft leather to relax on. Large screen TV's to watch the sport. The food is excellent.

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Alan P . 2018-07-28

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Overlooking the golf course, great food in great surroundings. Being in the club house there are TV screens.

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Janet G . 2018-07-25

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Staying at the hotel for three nights first night eat in the hotel very mediocre and expensive ending up going to a nearby pub for the other nights.

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PhilipGManchester . 2018-07-14

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Very disappointed by the bar. Drinks average a fiver a go. Lot of staff didnt seem to know what they were doing. There was a function on and not enough staff to cover. No real ale either

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markwood . 2018-06-15

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Lovely setting but on a cold day, the double glazing wasn't as good as it could have been. We moved away from the windows because of the drafts. The Cream Tea was included in our "package". Two small scones per person, both very nice but warmed in a microwave so were a bit chewy, came with clotted cream, whipped butter and a spicy jam. Far too much cream and butter for the size of scone. We couldn't attract attention to get our tea/coffee refills so we just left to go and get warm. We were unlucky with the cold and think that taking this out of the experience, it would have been good.

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Paula C . 2018-02-26

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We only had dinner and drinks on Saturday night in the 19th bar. It was busy but plenty seating. Ordering was a bit slower due to only one person being on bar.

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Kirsty C . 2018-01-29

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Called in here for drinks before going for afternoon tea in the hotel. The guy behind the bar was very friendly. Drinks were quite expensive. Comfortable place to sit and enjoy the views over the golf course.

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BROWNSCoDurham . 2017-11-30

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Slaley village The Rose and Crown Run by the villagers, to add to that community spirit. Great food and wonderful staff especially the management and Anna the waitress polite and helpful real treat, must try

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philipnichaelp . 2017-11-24

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Knowledgable and courteous really enjoyable space. Staff helpful and chatty which was nice. Good choice of drinks and cocktails were lovely

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harristweed74 . 2017-10-31

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Had coffee and nibbles ere on both days, coffee is top notch, service very good and staff friendly and pleasant.

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Arch124 . 2017-10-25

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we ate in the restaurant so I can only review the bar this time...cocktails were delicious and i would recommend the 'gin fizz' the 'expresso martini' and the 'champagne royale' all served by a lovely polite young man

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Lesley A . 2017-10-06

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Nice bar with a very busy atmosphere, good selection of drinks on offer, I felt on certain busy times they definitely needed more staff, although the staff were all friendly and helpful.

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JohnStephenson009 . 2017-10-03

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Excellent service verry nice people shame about he food m s the room we had even paid for our breakfast but we had an evening meal and Faye realise how bad of was we didn't want to try the breakfast the sauce was great as for it being a sirloin steak it's was diabolical was like a frying steak it was really thag thin thanks again

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liamdavidthompson . 2017-09-10

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My friend was ignored at the bar after I was served. I had to alert the barman to serve her.Our food came separately 15 minutes in-between. No condiments or cutlery without asking for it. Chips had been recooked and brown bread had been left out as it was slightly stale. All in all not a great experience.

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Sparkey_10 . 2017-08-27

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Very nice staff and great burgers but normally would expect a burger to include chips rather than having to pay separately! Maybe that's just us! Good service, wine a bit pricey - think cheapest bottle was 26£

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Ruth S . 2017-08-20

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Stayed at the hotel and enjoyed a relaxing drink with the family in one of the lounges.Found some of the drinks a bit pricey

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Lynn L . 2017-08-16

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Excellent service and very friendly staff. Food was great here too and presented really well. Well worth a visit

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Tai5605 . 2017-08-09

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See my main review on the bar in this hotel. The staff appear to be lacking in knowledge not only on drinks but also customer relations.

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DCM1a . 2017-07-24

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Had several cocktails here at a recent stay at slaley hall. Staff were friendly. Drinks tasted lovely. Service was a little slow. However they were extremely busy and there only appeared to be 2 staff working. We had a blast though!

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123bags123 . 2017-07-10

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prices are way too high for working class, even though I do not mind what I spend when I go anywhere, also expect to pay a bit extra but the prices are a joke

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karlshep87 . 2017-06-20

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Had a couple of drinks here while staying at slaley hall. We had a drink in the afternoon while waiting for our room to be ready. Didn't drink on a night. The staff were very friendly

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ann.cook . 2017-06-20

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I don't usually use trip advisor but my partner told me I have to (he has a man crush ha) Me and my partner Paul came to slaley hall just to check it out as we are attending a wedding there in a few months. The plan was to have dinner and a few drinks then go to hexham on the night before coming back to sleep in our room which was amazing BTW!! We had our dinner in Hadrian's, a little earlier then we wanted but it was very busy so it was our fault for not booking. The food was delicious, service a little dry but very efficient. We then went on to 19th bar for some drinks and were greeted by Lee who was fantastic! We were shown to a table and didn't have to move all night! Our glasses were never empty. Although it was busy we were always asked if we would like more drinks just on time. The cocktails were close to the best we have ever tasted and Lee was awesome, we've even added him on Facebook! We decided to cancel out taxi to hexham and stayed in the bar until around 1am. The drinks were expensive but the service made it worth it!We can't wait to come back later in the year and Lee you better be on shift!! Haha.Thanks for a super day.Paul and Faye :)

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Fayefaye1 . 2017-04-21

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Went here for cocktails one afternoon. Ordered a bramble and it tasted like it was blackcurrant cordial used. Not what you would expect at the prices paid.

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WhatFun101 . 2017-04-15

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The manager was lovely and made great cocktails. His staff let the place down Moody and looked like they didn't want to be there.

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Amanda E . 2017-02-19

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Had a few late drinks after dinner,plenty of staff on,very friendly atmosphere chatted to other guests who also enjoyed their day.They had no Honey Jack Daniels so one of the lads tried to make me one with normal JD and honey he went to get from the kitchen to be fair he did a decent job of it . Had a good night thanks to all

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PaulandLesleyMc . 2017-02-13

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Food is good but the decor and the seating is very poor The staff were very nice and the views were stunning.

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Keith D . 2017-01-28

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Overpriced, poor service, limited cocktail menu and experience, overly busy. Much to improve on for future.

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Liam M . 2017-01-01

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Had a few drinks here and the place is pleasant enough. Decent views through the windows onto the surrounding areas. Some of the furniture is uncomfortable and I would suggest it requires re-cushioning.we did order some sandwiches on one occasion which were well presented and very tasty.

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Chump57 . 2017-01-01

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Had a few drinks in the bar while staying at the hotel. Although there were 3 members of staff behind the bar there was only 1 serving. 2 of the staff had limited English and seemed to find it difficult to u detest and what customers were ordering. If you're staying at the hotel there's a mini fridge in the rooms so maybe worth taking your own wine etc with you.

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Gillian W . 2016-12-30

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Pub was very quiet. Placed orders and starter was very slow to be delivered. it was very nice once arrived but had we been really hungry would have been very disappointed. Main took even longer but again was lovely.Wine VERY overpriced.Surroundings very nice and relaxing.

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Annielou11 . 2016-11-28

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The pub was very busy and had a good atmosphere. The pub is very cosy. The staff are friendly. I would return

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Mrspowell74 . 2016-11-07

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Staff very hit or miss. Tired and dirty areas with uncomfortable furniture. The area overall was cold shame the big open fire wasnt lit. Brandy served in a wine glass and no interaction with the staff. The table service was poor to the extent you may as well just go to the bar and queue.

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Nick W . 2016-10-25

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Visited quite briefly. Service was attentive and surroundings were smart. Quite spacious and comfortable.

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petmarscrims . 2016-09-29

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Went for a drive thought we woul eat in the claret jug. Usually big hotel food is just ok. This was fresh tasty and good value.

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fatboyslim51 . 2016-09-17

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We were booked into eat at this restaurant at Slaley Hall as part of a golf break.During the day, this facility is used as the 19th hole, a bar and light lunch area, for the the two golf courses at this location. These were busy with large groups during the afternoon.In the evening the Claret Jug is used a a restaurant, the least expensive of the three on site. A £28 allowance is available for DBB guests and will easily allow for a 3 course meal from the very good choice of courses offered.

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StevieB3052 . 2016-09-07

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We had two nights of golfing here recently and part of our deal included meals in the claret jug bar.Our menu was even more limited than the normal menu but the food was average at best, I personally hadChicken wings - I think we all agreed the best starterThai curry - wasn't that bad just lacked a little seasoning and base taste for the sauceRibs - a lot of the lads I went away with moaned about how dry they were, which is true, but I don't mind dry meat on occasion, they were over cooked, dry and tough with very little sauce.If this was a normal pub food restaurant you would probably sent a couple of courses back, we didn't. Would I eat here again if I returned, maybe, but my expectations for a large hotel like slaley would be lower.It's ok.

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haltoi01 . 2016-08-31

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A super bar in a hotel with lots of relaxed seating in the areas leading up to it. A good selection of cocktails all around £10 and a great selection of liqueurs and whiskeys. Order at the bar and they bring the drinks to you in your own bit of lounge area. Great place to chill and staff were great too.

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emloue . 2016-08-31

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We were staying the Lodges and had pre-booked into the 19th hole after being in the pool for a few hours and to give the self catering a miss for the nigh - it only serves food until 6pm. We did reserve a table but arrived to find part of a wedding party had ignored the "Reserved" notice and taken the seats and table. Staff found us another table rather cause any commotion.Staff very good, in particular, Mahmut, who engaged with the kids and ourselves. Very efficient with menus and orders despite a large wedding party also in the bar. We ordered nachos for the kids to start and a large pizza for them to share. I had a pizza which is a stone-baked type and really nice. My wife had a curry which she said was also really nice and the kids demolished their pizza. The bad point was the nachos - poor quality chips in a bowl lightly sprinkled with cheddar - 1/2 dozen tortilla chips with cheese and then underneath everything else completely dry.Overall a bit expensive for what we had, albeit very nice, but service from Mahmut made a difference,

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George M . 2016-07-13

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Soft drinks expensive £4.50 for a pint of draught coke.Bar staff efficient and helpful.Lovely outside seating area with views of the golf course.

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Alan B . 2016-06-22

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Plenty of sport TV, good selection of lager and bottled beer, only Tetley on tap & no hand pull. This is a real shame and you would think they put a decent hand pulled guest beer in the bar. Otherwise comfortable and enjoyable.

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gavstorey27 . 2016-06-18

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Michel is another great member of staff who also made us feel very welcome ensuring my mam enjoyed her hen party experience. Full of fun and laughter michel joined in with a few party games making this stay class.

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Nelsonamy1984 . 2016-06-08

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Lovely bar and terrace, excellent prices for a 4*hotel, friendly attentive staff, meals served during day high quality, highly reccommended

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Susan H . 2016-06-07

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Spent a few hours just chilling here during a recent stay, the bar area was very well furnished with seats and tables overlooking the terrace, high tables and stools to sit upright and great sofas just to flop.The staff were great - friendly, attentive and able to assist with everything we needed.Great place to chill out and just take in the surroundings particularly on a day when the weather outside wasn't too good.

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Jimbo732 . 2016-06-02

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Eat here after golf ,good food excellent service what you would expect from a 4 star hotel. Drinks were also good value not ripped off .

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simpsonmitchell . 2016-05-21

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Friendly staff. Lovely food. Nice wine. Lots of comfy seats leading to a scenic terrace. Good choice of food and drinkLovely views.

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nicholahall . 2016-05-17

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This bar was excellent, warm and friendly. Great relaxed atmosphere, staff could not do enough for us.

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Gerry D . 2016-04-08

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I can't even begin to praise The 19th Bar enough!The staff are fantastic, they are chatty and friendly and their attitudes make you feel like you're in your local pub and can really relax here.Alex, Carl and the rest of the team here are a credit to whole of the hospitality profession, not just Slaley Hall!

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Faye T . 2016-03-27

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the 19th bar ate the slaley hall hotel had everything you could ask for, it was really nice, vibrant and well busy when we were there!staff great!!!

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falkirkbairn1963 . 2016-02-17

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great food and staff, couldn't fault eitheralthough drinks prices were steep, over all the place is good for a couples night away

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Baldy14 . 2016-01-06

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Overpriced and dirty glasses. looks very classy but is certainly missing the basics! you can only charge top prices if the quality is there.

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j3oon . 2015-12-28

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Lovely views out to slaley grounds. a good menu too of sandwiches, burgers, pizza and fish and chips. the service was good and staff were polite and attentive. lovely sofa seating areas for a comfortable lunch. good drinks menu too. worth a visit for food and drinks.

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tehdeh . 2015-11-29

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Submitted separate review of hotel, stayed on 1 night autumn spa break. Filling 2 course lunch as part of package, friendly service from staff, would eat there again next time.

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fedlad . 2015-11-13

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The staff were fun and warm as well as offering professional customer service! First class and warm seating area for business meetings or romantic evening

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Rick186411 . 2015-11-11

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We had 2 lunches here. The first we paid for and was nice though expensive. The second was part of our package and was lower quality with limited choice. Nice relaxing area.

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phileas f . 2015-11-02

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we were served food that was cold and totally inedible, when staff were told, they had little interest, and eventually did offer to replace, but stated as they were busy , food would be 30-40 minutes, as we were tired, and really passed waiting we left

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SUZANNE R . 2015-10-22

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Great food , took a while to come to us , staff were ok , cold be better , however we noticed there seemed to be a few people complaining , however our food was great

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ClarkDurhamCity . 2015-10-22

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Nice modern decor with views over the grounds and waiter service to tables. A good range of drinks although charging +£3.00 for a pot of tea seems a bit excessive. The staff are chatty and friendly, a nice spot to just kick back and catch up on emails using the complimentary WiFi

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simontk . 2015-10-16

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Totally different from claret jug bar this was good service quick and friendly although still expensive.

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dridok . 2015-09-15

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All staff very pleasant but very slow service (down to kitchen I would say!). Steak like leather. Booked for 8pm - didn't have a starter, steak came 9.15pm! Pudding (crumble) was cold inside & served with tepid custard - not nice. Regulars all seemed to be ordering the fish and chips, which did look nice but other tables also waiting way too long. Lots of empty tables but still really slow. Very male environment when we went, only a couple of other ladies in plus waitresses. Noisey male golfers on the booze! Try the main restaurant at Slaley - food far superior.

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Sarah F . 2015-09-02

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We chose to eat in the claret jug bar food was good and plenty of it served with a smile by camble and her colleges

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John C . 2015-08-27

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As part of our stay here we spent some time in the bar, it was a lovely bar. Well appointed and stocked, nicely laid out, friendly staff and a great selections of malts at reasonable prices.I enjoyed six different malts and am especially indebted to the young Polish waitress who took the time and trouble to show me the whiskies, during a lull in service, and tell me about some of the nicer ones.It was a lovely personal touch, great consideration, and done so as not to inconvenience other patrons.For a hotel of this sort the prices are reasonable.We enjoyed several drinks here over our stay including on the terrace which has a commanding view of the golf course.Great.

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Vislor_Turlough . 2015-08-21

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Good food , great service and staff who were both attentive and most helpful. It was the central point for the golf day and proved to be an ideal venue

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Peter H . 2015-07-31

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A great bar, serves everything. The poor customers in the restaurant had to wait because their drinks were fetched from the bar and carried over a long way to the restaurants.

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EugenSalzburg . 2015-07-29

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One of the best Eggs Benedict had in a long while, large portions and piping hot. Large menu, with food served all day, ideal for early morning golf or after a swim and workout in gym.

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Colin D . 2015-07-29

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Original table reservation was for 1pm, but moved to 12:30 without any problem. Our food for the two of us took OVER AN HOUR to arrive (unacceptable for any dish, let alone a salad) and when it did I was most disappointed. Tasteless and amateur looking - not what I expected of the high class surroundings. Staff were visibly embarrassed about the waiting time and did apologise a couple times. The family on the table next to us ordered before us and their food came five minutes after ours! Think the kitchen staff need to be spoken to. I understand weekends are busy, but that long a wait for below par food is ridiculous. I did email my complaint directly - I received a prompt reply saying that they could not get through to my mobile number (even though I clearly stated that I wished to be contacted via email). I replied that I would be available to call for the next 4 days, but then I would be away - did not get a call. It's been almost 4 weeks since we visited and they have still failed to email a reply to my original complaint - poor customer service.

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Mer P . 2015-03-25

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