The best restaurants in St Edmundsbury East of England

I WISH I COULD GIVE 0 STARS!!! Me and my sister visited kaspa’s in Bury St Edmunds for a waffle dessert and two teas. My sister asked if she could also have a tap water with some ice, shockingly she was told “no, as we can’t charge you for ice.” I’m sorry but you are a multi million pound company who, let’s be honest, should allow your customers to have ice in a tap water if requested. This was my first visit to your dessert restaurant and will most certainly be my last. We asked to speak to a manager who then proceeded to give my sister a whole glass of ice (begrudgingly) but not before telling us, it’s not company policy 🤦🏻‍♀️ I think based on the reviews I have read, the staff need to be up skilled in the term customer service. I would like to add that the bucket the cutlery came in was utterly disgusting 🤢 perhaps rather than having 5 staff standing behind the bar chatting you should take some care in keeping the restaurant up to scratch.

Charged twice for coffees. Told my first payment hadn't gone through but both taken from my account. Emailed manager/customer service. Didn't even bother to acknowledge. I won't be visiting again.

Have used Mr Kebab on several occasions with the odd problem but not an issue. But last night was a disaster. Found there had a new website to order though was awful to use and unable to track - should of stop there but no- delivery scheduled for 8pm a little later than I would of liked but there you go. It turned up at 945 , just an 1 and 45 Minutes late it was cold to the core absolutely discussed with the start of the order to the end.

Website makes this look a lit better than it is in reality. Sandwiches, panini and toasties bought in already made and poor choice. Nothing vegetarian. Jacket potato was old and reheated. Cup of tea was acceptable . Would not eat there again.

Horrible chips. Cold, chewy and scabby. They had obviously been around for several hours and reheated at least once. The service was poor, to compliment the food.

A fantastic jem at this time of day. The staff are friendly which always starts the day well. I ordered the Big breakfast, which was large enough to feed me .. That also starts the day well. Overall I can say this is one of the best spoons I have visited. I'd love to thank the staff for their friendly service and happy atmosphere they project. What a great way to start the day before heading over for a training day. Well done everyone.

Avoid at all costs, if they aren't forgetting to put everything in your meal, then they are giving you small over cooked chicken or just drumsticks with no breast meat. Every take away meal we have had from here has had an issue. You can't even phone them to complain. It's a shambles

Went in. No queue, no one waiting for coffee. Place was grubby. There were FIVE members of staff all hanging around the same area talking about a film. They didn't acknowledge my presence or take my order. I waited patiently but they just carried on chatting and chatting and chatting. In the end I walked out and took my business to another cafe and I suggest you do the same. It can only be down to BAD management and people not caring about their job.

Sat here over an hour later with no food, no idea where their drivers are, no idea what we ordered. Complete pants. Avoid and stick to dominos

Disgraceful! My friend and I went to get dinner here, we ordered the popcorn chicken meal and gravy mega box. The chicken in the gravy mega box was completely raw. STILL LOOKED LIKE IT WAS ALIVE AND BEATING. This is the second time this has happened and is not acceptable. I work in the food industry so I KNOW it was very much raw. The manager proceeded to tell us that the chicken was raw and safe to eat. This has made us very angry as that is very bad and is very bad standards for a fast food restaurant. DO NOT RECOMMEND

Listen .. I am a fair reviewer and always give the benefit of the doubt to local small businesses .. we had, Sting Rolls, Hit and Spicy Ribs, Special Chow Mien, Chilli Beef, Special Fried Rice and I can honestly say it was the worse load of unseasoned tasteless awful stooge I have ever tasted. We put the lot in the bin. No wonder they only accept telephone orders .. we thought we would have a change from Noodle King, big mistake, you have been warned

Popped in here to get a latte to keep me warm watching football training. I asked for a medium latte with one shot. The cup I was given was tiny and the coffee so strong and bitter I threw it away after one sip. I'm assuming the employee was new and was serving poorly made coffee out of ignorance, because my boyfriend recommended the coffee and he know I like it milky and mild.

one of the workers absolutely reeked they weighed about 700 pounds and took up the corridors making my 6 year old daughter pass out and get flattened the worker then proceeded to shush my flat daughter this was a sad experience and will never be coming back thanks

My meal was served to me and meat was off, tasted awful and smelt. I asked for no gravy my meal was taken away and gravy was washed off and re served back to me. My second meal was still off. Staff membrr said chef said meat was ok. I will not be returning.!!! A number of other people in party said it was off too. Not a pleasant experience.

Booked lunch after seeing their widely advertised ‘Stone’s Throw Kitchen Menu’ promotion: 2 or 3 courses, locally sourced menu, complimentary glass of wine. But on arrival there was only a limited lunch menu of expensive snacks available. Staff said the kitchen had not been told of our booking for the promotion, staff didn’t seem aware of it, but it’s all on the hotel website and being advertised locally and on social media. I had a miniscule slice of tart for £10 very poor value. Disappointing.