KFC in St Edmundsbury

Waiting for absolutely ages for our food, filthy restaurant, our food order was wrong and the staff looked like they couldn't care less. They definitely weren't in a rush to get the orders out.

Food was cold when it came out. Table was pre-booked and I received a text the day before asking to confirm the booking. When we arrived at the place we were not informed that quite a few items on the menu were not available, i.e no roast potatoes, turkey and other items of which I can't remember. I ended up just having roast beef and Yorkshire pudding, which was cold and the beef was like boot leather. We waited over an hour and a half and in that time only 2 starters had come out. We explained this to a member of staff and the response was "and". We had a 4 year old who was getting very hungry and asked if they could at least bring out the children's dinners. The response was " I will have to speak to the kitchen". When the meals did start coming out, it wasn't the children's. The place was not busy at the time. No one enjoyed their meal. We were a party of 10 and was celebrating a birthday. When I paid there was no apology for the delay and no money off offered. We were not even told to have a good evening when we left. We will not be going back

Delivery was 35 mins late after about 6 phone calls ….pizza was luke warm at best….promised a replacement (never arrived) could not understand delivery person and he had not a clue what he was doing putting the cold doughnuts in with the pizza …maybe learn where your going before taking a job delivering and don’t make promises to replace cold food then don’t……minus 10 for crap cold food and delivery

Best fish and chips we have had for ages freshly cooked it was to die for the fish was so meaty and the chips delicious we find it easier to pre book and then just pick it up

Took 2 bites out of my chicken wrap and tasted a jelly like texture, looked down to see it was completely raw! I feel so sick and I am most likely going to get food poisoning now, rang them up and they gave a full refund and said the reason it's raw is because the staff were trying to get it done quickly! Also the cheesy chips were cold and hard as a rock Never ordering from here again, I feel so traumatised and sick knowing I've eaten raw chicken!