Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 326 in 338 in St Edmundsbury
Opinions
Never known a drive thru where I've had to wait 25 minutes to get my food and then receive a burger instead of a wrap, a chicken leg as a chicken fillet and a corn of the cob instead of mash. Will not be going back, much rather a BP sandwich.
Harvey S . 2025-02-15
MORE AT TripAdvisor
Disgraceful! My friend and I went to get dinner here, we ordered the popcorn chicken meal and gravy mega box. The chicken in the gravy mega box was completely raw. STILL LOOKED LIKE IT WAS ALIVE AND BEATING. This is the second time this has happened and is not acceptable. I work in the food industry so I KNOW it was very much raw. The manager proceeded to tell us that the chicken was raw and safe to eat. This has made us very angry as that is very bad and is very bad standards for a fast food restaurant. DO NOT RECOMMEND
Claire C . 2024-11-25
MORE AT TripAdvisor
After a stressful visit to the emergency vet called in for a takeout at 9:30 on a Friday night. Went into the restaurant and they bizarrely asked us to use the drive thru. Got straight back in the car, drove up to the order point & was told they were closed. Absolute joke!!
suffolkbluebell10 . 2024-02-23
MORE AT TripAdvisor
Never get what you actually order there’s always something missing. Any offers they put on get changed once people start going again, cleanliness is not their strong point inside or outside of this location.
Thomas M . 2023-01-21
MORE AT TripAdvisor
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2112 Opinions
They have a new menu and a week ago I tried their chicken schnitzel ceasar salad with fries on the side Great! Today I ordered the same thing and NO WAY did it resemble anything like the original Either the chef didn’t know what a Caesar salad was ( or a chicken schnitzel) or. Couldn’t care less! My schnitzel was covered in bbq sauce and what looked like mozzarella cheese! The ceasar salad was 3 lettuce leaves and tomato!!!!! The dressing was some clear bitty liquid/ not ceasar dressing! AND no Parmesan cheese. What a total fun up. ! Finally the waitress gave me the bill without 30% discount for mains, Don’t they train their staff?!!
170 Opinions
terrible customer service!! i’m am truly disappointed!! I recently ordered from Papa John's and was really disappointed with my experience. The pizza arrived cold and soggy, which made it unappetizing. I also found that the toppings were sparse, and it didn’t taste fresh at all. Customer service was unhelpful when I tried to address my concerns , i called them repeatedly and was getting little to no response, i could not even hear what they were saying , they kept calling me man and not being helpful and had very poor communication, soon i asked for a manger and they hung up the phone on me!! truly upset with this !Overall, I expected better quality for the price I paid. I won’t be ordering from them again
11 Opinions
Best fish and chips we have had for ages freshly cooked it was to die for the fish was so meaty and the chips delicious we find it easier to pre book and then just pick it up
28 Opinions
Took 2 bites out of my chicken wrap and tasted a jelly like texture, looked down to see it was completely raw! I feel so sick and I am most likely going to get food poisoning now, rang them up and they gave a full refund and said the reason it's raw is because the staff were trying to get it done quickly! Also the cheesy chips were cold and hard as a rock Never ordering from here again, I feel so traumatised and sick knowing I've eaten raw chicken!