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3,05

Based on 1.676 opinions finded in 4 websites

2.5Ambience3.0Cuisine2.5Price2.5Service
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Nº 304 in 338 in St Edmundsbury

Nº 8 of 9 Fast food in St Edmundsbury

CUSTOMERS TALK ABOUT DISHES WITH..cookedchickennuggetsladymeatbaconcheese

comment_iconOpinions

Great place, friendly staff, fast delivery of orders for delivery

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Serhii Maksymenko . 2024-08-31

MORE AT Google

It’s just a burger and fries how can you get it so wrong. Soggy chips, flat coke and barely warm burger, been in better Burger Kings

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Stuart C . 2024-08-26

MORE AT Google

Great staff members very positive and happy nice place to eat

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Tony Horner . 2024-08-26

MORE AT Google

Polite and bubbly staff. Quick to serve the customers. Food was perfect and served fast as well.

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sapphire sadler . 2024-08-26

MORE AT Google

They serve fresh food and they they are fast they also have great customer service

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Alma Makotsa . 2024-08-20

MORE AT Google

DONT ORDER FROM HERE IT NEVER ARRIVES

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Emily . 2024-08-10

MORE AT Just Eat

not a very good experience as part of my order was missing so very dissapointed about this.

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Nicholas . 2024-08-09

MORE AT Just Eat

Never turned up, could not get a hold of restaurant.

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Emma . 2024-08-09

MORE AT Just Eat

Ordered nuggets and the first one I bite into is wet and slimy, severely undercooked and possibly out of date

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Lucy Boag . 2024-08-06

MORE AT Google

Best food I’ve ever eaten, staff are amazing, overall 10/10

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Rival FXZ . 2024-08-04

MORE AT Google

just knocked on door and did not wait for me to answer and there was a burger missing as well

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Gareth . 2024-08-03

MORE AT Just Eat

Just eat driver has ran off with the food and never delivered

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charlotte . 2024-08-01

MORE AT Just Eat

Terrible!!,ordered delivery 50 mins later and still nothing tried phoning the store and no answer on the phone 6 times I called!!! Disgusting customer service

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Jake game . 2024-07-31

MORE AT Google

Absolutely horrendous was waiting 35 minutes for my order complete joke

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Hayden Brown . 2024-07-27

MORE AT Google

Lovely store pleasant experience fast service great hot food couldn’t ask for anything more nice location of the roundabout easy access.

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Ewan Knight . 2024-07-27

MORE AT Google

Lovely atmosphere. 100% the best food I’ve had in a while will definitely recommend visiting. Kind staff and the food was quick.

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Isis Dos Santos . 2024-07-27

MORE AT Google

cold food again awaiting refund

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stuart . 2024-07-26

MORE AT Just Eat

Can’t be difficult to count to 6. But unfortunately only received 5 chicken nuggets in a 6 nugget meal. Also never seem to be able to read your order properly and supply requested dips. BK costs a lot these days and a little attention to detail would be greatly appreciated. Not good at all.

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Ross . 2024-07-21

MORE AT Just Eat

Lovely hot food and polite staff, I highly recommend to friends and family. Ill definitely return soon :)

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Hermione Cartwright . 2024-07-15

MORE AT Google

this is unacceptable! the restaurant did not pick up all my calls and Just Eat app does not offer any help at all to the customers. your FAQ is a major "F*** you" to the customers with your patronising information without any options for an real-time actual help to us. I am starving!

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Irene . 2024-07-13

MORE AT Just Eat

Amazing food and friendly staff, Would definitely come again!😁

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Chloe Rahmani . 2024-07-13

MORE AT Google

All staff members are polite and welcoming. They are all helpful and prepared to help in every way possible. The waiting time is second to none and I would 100% recommend to anyone in the area.

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Mason Arnold . 2024-07-13

MORE AT Google

According to my just eat notifications the courier was at the restaurant for over an hour. Food arrived arrived extremely late and was poorly packed, cold and missing items. Very disappointed. Will not recommend.

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ian . 2024-07-10

MORE AT Just Eat

Ordered a double whopper and a single was delivered food was stone cold and the total on the receipt is lower that I was charged, I have pics to prove it if you want to see them.

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Chris . 2024-07-10

MORE AT Just Eat

Fab service from destiny as always xx

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Ella X . 2024-07-09

MORE AT Google

Great customer service, hot fresh food, will return

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Heidi Pittam . 2024-07-08

MORE AT Google

Service was great and staff were very nice.

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Jack Chapman . 2024-07-08

MORE AT Google

half the food wasn't there and the half that was there was cold, absolutely awful.

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Matt . 2024-07-04

MORE AT Just Eat

Staff was lovely and very helpful and the food was hot and delicious. The customer service was great and the food came out fast was very happy with this service would come back again. Would go back again

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destiny chappell . 2024-07-04

MORE AT Google

The staff was very helpful and the food was so lovely. The customer service I received was amazing will be going back again with my friends and family.

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Lucy Smith . 2024-07-04

MORE AT Google

Unbelievable 30min wait. Just two teenage staff. Just eat given priority.

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Ashley Weller . 2024-07-02

MORE AT Google

Patti missing from double whopper and chilli bites missing. Incomplete order!

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Richard . 2024-06-23

MORE AT Just Eat

Food was cold and only got half my money back

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Sharon . 2024-06-19

MORE AT Just Eat

The chips were cold and stale the burger was hard

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Lorraine . 2024-06-18

MORE AT Just Eat

Wrong order entirely - Called and was told to go through Just Eat. Awaiting refund

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Maria . 2024-06-16

MORE AT Just Eat

absolutely fuming. ordered 2 chicken nugget meals for my children and received one meal. phoned burger king staff absolutely vile who would not replace the other meal. so now I have one child with no dinner!!!! will not use burger king ever again and now have to wait 2 days for a refund. absolute joke.

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Rachel . 2024-06-13

MORE AT Just Eat

Burger king bury st edmunds is a lovely place, food is always served with a smile, staff are always so helpful and lovely, food is always hot and tasty! very clean and hygenic

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zarha louise . 2024-06-10

MORE AT Google

Staff were friendly and welcoming, burger was amazing and fries were fresh, little to no wait time. Amazing atmosphere

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Tia . 2024-06-10

MORE AT Google

Food was made fast and it tasted good, place was clean

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Roma . 2024-06-01

MORE AT Google

The order did not turn up and driver said it was delivered. Outrageous is a understatement will not use again.

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Brendon . 2024-05-30

MORE AT Just Eat

The food was hot and lovely The staff was helpful and friendly I would go back again

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Teresa Chappell . 2024-05-27

MORE AT Google

Assistant manager, crew manager and staff they all staf always gossip with each other and laugh always in the store. Never do their job delivery order. Order ready for pack but they are joking. When rider come in the restaurant then they pack up and always take time. Sometimes 30 Mintutes more. Very disgusting staff. Sometimes they say to delivery driver, cancel order and go, it will take time. How rubbish staff work here. Some ladies also work but they are Very very slow. They Don't bother delivery driver. Hate the staff.

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Al amin Liton .UK1 . 2024-05-26

MORE AT Google

all the food is cold and the dips that i bought did not com

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vitor . 2024-05-24

MORE AT Just Eat

was an hour late, food was cold and rubbery.

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Daniel . 2024-05-24

MORE AT Just Eat

I just had large cold fries 🍟 I done know how long they been cooked but really jut nice cold fries… will be not back there 🤷🏻‍♀️

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Ewelina Dabrowska . 2024-05-23

MORE AT Google

chips were at least a day old, hard, stale and cold.

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James . 2024-05-09

MORE AT Just Eat

The food was cold and not fresh quite disgusting, actually

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Sean . 2024-05-08

MORE AT Just Eat

I loved the Burger King in bury St Edmund’s! one of the best atmospheres and the staff were so polite especially faith from the till she was so sweet. Overall I will be going back and the food is incredible!!

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Scarlett Pratt . 2024-05-07

MORE AT Google

Popped in here for some food staff we're friendly enough but the place was empty and there was abit of a wait for the food which I found abit strange 🤔 but yeah OK for a quick meal have since used this again and was very disappointed with the waiting time from ordering to getting the meal again it wasn't that busy I did ask the staff why it took so long but didn't really get a response I think it's called fast food for a reason

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Andy Crabbe . 2024-05-05

MORE AT Google

Very average food and service was only just ok its just not fast food anymore Very slow service

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Les Lynch . 2024-04-28

MORE AT Google

Order arrived late - map showed courier was paused elsewhere for nearly 10 mins. Food arrived cold and almost inedible.

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Sam . 2024-04-18

MORE AT Just Eat

Food and atmosphere was excellent! Quick sharp service, will be returning!

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Callum Coad . 2024-04-16

MORE AT Google

stone cold restaurant not answering phone

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stuart . 2024-04-15

MORE AT Just Eat

The food was great and the service was good

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Marcus Degraffenried . 2024-03-28

MORE AT Google

Quick delivery and food still warm. Polite delivery guy too, delivered with a smile.

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Emma . 2024-03-27

MORE AT Just Eat

Food was hot and very fast delivery

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Nicky . 2024-03-27

MORE AT Just Eat

service was good, food was hot and yummy, staff was kind and friendly. would recommend :)

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Sophie Allen . 2024-03-24

MORE AT Google

excellent service. would definitely order again.

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Nicholas . 2024-03-22

MORE AT Just Eat

Great food for the price. If you use the online app, the prices are very reasonable. The food comes out Relatively quickly and nearly always warm and well made. The gourmet burgers are expensive, but worth it.

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Harry Coleman . 2024-03-19

MORE AT Google

very good level of service, will definitely use again.

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Nicholas . 2024-03-14

MORE AT Just Eat

The food was cold, missing items, burger king blamed the driver for stealing our food!

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Daveo . 2024-03-01

MORE AT Just Eat

The food is amazing. And I didn’t have to wait long at all. The staff are really nice and friendly.

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Leonardo goldknight . 2024-02-29

MORE AT Google

Happy to eat here everyday. Very good meal and great services

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Rupert Edgcombe . 2024-02-29

MORE AT Google

Great meal and service. I was thoroughly satisfied! Would recommend :D

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Emily Brooke . 2024-02-29

MORE AT Google

Food was stone cold and soggy when delivered. Driver was rude and shouting at his phone when he delivered me the food. Decided to throw the food bags at me when I didn’t answer the door in .1 of a second

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James . 2024-02-28

MORE AT Just Eat

Good food, but patchy service (orders rarely come without a least one error) and the restaurant can be grubby. McDonalds offering is definitely not as tasty (they peddle bland burgers & flaccid fries), but the golden arches are a slicker operation - this is my universal observation

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Adrian Tearle . 2024-02-24

MORE AT Google

Estimated time of arrival was 19.20-19.40, ended up receiving it at 20.40. No explanation, apologies or compensation. I understand it might be busy but I am sure no one that went to the restaurant waited 1h for their food

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David . 2024-02-24

MORE AT Just Eat

drive did not no where she was going, and got lost, went to number 9 and was going to deliver the food there. Food was cold had to warm it up.

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Brian . 2024-02-22

MORE AT Just Eat

Staff looked like they didnt want to be there £8 quid for a burger Went and got a mcdonalds

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xander . 2024-02-21

MORE AT Google

Always serverd with a smile, food is fresh and hot. Atmosphere is nice and I always enjoy the food.

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Gerald Tricker . 2024-02-16

MORE AT Google

All the food turned up cold nothing warm at all I would like to get a refund on this food

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Joe . 2024-02-13

MORE AT Just Eat

food was completely cold and the chicken was missing a strip. how hard is it to count 6!

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Bradley . 2024-02-11

MORE AT Just Eat

Don't order this this app the last three times I have ordered from there they have sent me the wrong item and sent me food I can not eat due to special diet

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Gareth . 2024-02-10

MORE AT Just Eat

Very fast service and those on front were kind and bubbly, especially destiny. The burger came fast and was very good 👍

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Lewis Costin . 2024-02-08

MORE AT Google

Food cold and all drinks missing

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Daryl . 2024-02-03

MORE AT Just Eat

Great but they did leave out the gherkin, tomato and onion from my husband's double bacon burger. Didn't realise til he'd almost finished....

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Sue Copps . 2024-01-28

MORE AT Google

Our order was delivered and handled in another address across town. Then collected and given to us over 2 hours after ordering stone cold.

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Tracy . 2024-01-27

MORE AT Just Eat

Nearly an hour late & missing chips out of kids meals. Is it really that hard?

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Alex . 2024-01-27

MORE AT Just Eat

Food absolutely freezing cold. Missing items from the order. £10 worth of food not here.

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Charlie . 2024-01-27

MORE AT Just Eat

2 hours late awful customer service when emailed and had no response!

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Emma . 2024-01-27

MORE AT Just Eat

Came here today with my daughter, amazing service . Staff were very friendly and accommodating. Food was amazing and hot. I would definitely be coming again . 5 stars.

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Ellie Stephenson . 2024-01-21

MORE AT Google

Arrived in good time & still hot. Cost less using this service than a competitor & got couple more bits.

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maria . 2024-01-14

MORE AT Just Eat

The food was hot and tasty. One complaint one of the diet cokes recieved had ready been opened and was half empty.

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sharon . 2024-01-10

MORE AT Just Eat

Surprised to see an empty restaurant on a Saturday evening. Sign of the times maybe. Food was tasty but not particularly warm.

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Simon H . 2023-12-31

MORE AT Google

Food and delivery fine. But missing a burger from the order so not happy with Burger King.

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John . 2023-12-30

MORE AT Just Eat

I prefer Burger King to McDonald's. But the variety just isn't there. The selection of drinks is very poor. Need to up your game BK.

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Phil Garrod . 2023-12-28

MORE AT Google

You gave me loaded fries with bacon and I ordered just the cheesy loaded fries. I needed up not eating them as no one in our family eats pork due to religion

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Amber . 2023-12-28

MORE AT Just Eat

Hot food was in the same bag as cold drinks and ice cream. Free chilli cheese bites were missing! Cold burger, cold chips !!

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Julie . 2023-12-22

MORE AT Just Eat

Went there yesterday and the food was perfectly cooked, the staff was very lovely, will be going again

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kia Anne . 2023-12-18

MORE AT Google

Pretty good service, just one thing tho the chilli heatwave chicken chips weren't very spicy

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Joanna . 2023-12-18

MORE AT Just Eat

brilliant services, lovely staff and management

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alisha harkins . 2023-12-18

MORE AT Google

Food was delivered, and it was well packaged,not soggy and still hot very impressed

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Stuart . 2023-12-17

MORE AT Just Eat

Extremely bad customer service I been there for take away last Tuesday 8.45pm with my husband new born and my 3year old daughter They kept me waiting and exactly 9.01 manager Emma said I can’t take your order She saw me I was waiting there but she did not took my order she was just standing there When I asked are you the manager, she said “ aww I’m going to be famous and laugh “

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Dilanka Rajapakshe . 2023-12-17

MORE AT Google

Never turned up despite saying delivered.

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Lewis . 2023-12-13

MORE AT Just Eat

After a truly dreadful review a yearor so ago, I found myself back at the restaurant today. What a difference! The service was very swift from order to receiving my food Very fresh and delicious Well done for a real transformation

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Ricky Dudderidge . 2023-12-11

MORE AT Google

Food was cold absolutely disgusting

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Adrian . 2023-12-08

MORE AT Just Eat

Not as bad as some of the others. At least the fries were hot and staff were friendly.

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Jolyon Read . 2023-12-03

MORE AT Google

Nice an hot. Friendly, happy delivery man

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angela . 2023-11-28

MORE AT Just Eat

Order late than original time given. Order was wrong not what ordered.

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Peter . 2023-11-24

MORE AT Just Eat

My food arrived cold it was awful

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Michelle . 2023-11-21

MORE AT Just Eat

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