Based on 1.676 opinions finded in 4 websites
Based on 1.676 opinions finded in 4 websites
Nº 304 in 338 in St Edmundsbury
Nº 8 of 9 Fast food in St Edmundsbury
CUSTOMERS TALK ABOUT DISHES WITH..cookedchickennuggetsladymeatbaconcheeseOpinions
Great place, friendly staff, fast delivery of orders for delivery
Serhii Maksymenko . 2024-08-31
MORE AT Google
It’s just a burger and fries how can you get it so wrong. Soggy chips, flat coke and barely warm burger, been in better Burger Kings
Stuart C . 2024-08-26
MORE AT Google
Great staff members very positive and happy nice place to eat
Tony Horner . 2024-08-26
MORE AT Google
Polite and bubbly staff. Quick to serve the customers. Food was perfect and served fast as well.
sapphire sadler . 2024-08-26
MORE AT Google
They serve fresh food and they they are fast they also have great customer service
Alma Makotsa . 2024-08-20
MORE AT Google
DONT ORDER FROM HERE IT NEVER ARRIVES
Emily . 2024-08-10
MORE AT Just Eat
not a very good experience as part of my order was missing so very dissapointed about this.
Nicholas . 2024-08-09
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Never turned up, could not get a hold of restaurant.
Emma . 2024-08-09
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Ordered nuggets and the first one I bite into is wet and slimy, severely undercooked and possibly out of date
Lucy Boag . 2024-08-06
MORE AT Google
Best food I’ve ever eaten, staff are amazing, overall 10/10
Rival FXZ . 2024-08-04
MORE AT Google
just knocked on door and did not wait for me to answer and there was a burger missing as well
Gareth . 2024-08-03
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Just eat driver has ran off with the food and never delivered
charlotte . 2024-08-01
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Terrible!!,ordered delivery 50 mins later and still nothing tried phoning the store and no answer on the phone 6 times I called!!! Disgusting customer service
Jake game . 2024-07-31
MORE AT Google
Absolutely horrendous was waiting 35 minutes for my order complete joke
Hayden Brown . 2024-07-27
MORE AT Google
Lovely store pleasant experience fast service great hot food couldn’t ask for anything more nice location of the roundabout easy access.
Ewan Knight . 2024-07-27
MORE AT Google
Lovely atmosphere. 100% the best food I’ve had in a while will definitely recommend visiting. Kind staff and the food was quick.
Isis Dos Santos . 2024-07-27
MORE AT Google
cold food again awaiting refund
stuart . 2024-07-26
MORE AT Just Eat
Can’t be difficult to count to 6. But unfortunately only received 5 chicken nuggets in a 6 nugget meal. Also never seem to be able to read your order properly and supply requested dips. BK costs a lot these days and a little attention to detail would be greatly appreciated. Not good at all.
Ross . 2024-07-21
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Lovely hot food and polite staff, I highly recommend to friends and family. Ill definitely return soon :)
Hermione Cartwright . 2024-07-15
MORE AT Google
this is unacceptable! the restaurant did not pick up all my calls and Just Eat app does not offer any help at all to the customers. your FAQ is a major "F*** you" to the customers with your patronising information without any options for an real-time actual help to us. I am starving!
Irene . 2024-07-13
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Amazing food and friendly staff, Would definitely come again!😁
Chloe Rahmani . 2024-07-13
MORE AT Google
All staff members are polite and welcoming. They are all helpful and prepared to help in every way possible. The waiting time is second to none and I would 100% recommend to anyone in the area.
Mason Arnold . 2024-07-13
MORE AT Google
According to my just eat notifications the courier was at the restaurant for over an hour. Food arrived arrived extremely late and was poorly packed, cold and missing items. Very disappointed. Will not recommend.
ian . 2024-07-10
MORE AT Just Eat
Ordered a double whopper and a single was delivered food was stone cold and the total on the receipt is lower that I was charged, I have pics to prove it if you want to see them.
Chris . 2024-07-10
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Fab service from destiny as always xx
Ella X . 2024-07-09
MORE AT Google
Great customer service, hot fresh food, will return
Heidi Pittam . 2024-07-08
MORE AT Google
Service was great and staff were very nice.
Jack Chapman . 2024-07-08
MORE AT Google
half the food wasn't there and the half that was there was cold, absolutely awful.
Matt . 2024-07-04
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Staff was lovely and very helpful and the food was hot and delicious. The customer service was great and the food came out fast was very happy with this service would come back again. Would go back again
destiny chappell . 2024-07-04
MORE AT Google
The staff was very helpful and the food was so lovely. The customer service I received was amazing will be going back again with my friends and family.
Lucy Smith . 2024-07-04
MORE AT Google
Unbelievable 30min wait. Just two teenage staff. Just eat given priority.
Ashley Weller . 2024-07-02
MORE AT Google
Patti missing from double whopper and chilli bites missing. Incomplete order!
Richard . 2024-06-23
MORE AT Just Eat
Food was cold and only got half my money back
Sharon . 2024-06-19
MORE AT Just Eat
The chips were cold and stale the burger was hard
Lorraine . 2024-06-18
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Wrong order entirely - Called and was told to go through Just Eat. Awaiting refund
Maria . 2024-06-16
MORE AT Just Eat
absolutely fuming. ordered 2 chicken nugget meals for my children and received one meal. phoned burger king staff absolutely vile who would not replace the other meal. so now I have one child with no dinner!!!! will not use burger king ever again and now have to wait 2 days for a refund. absolute joke.
Rachel . 2024-06-13
MORE AT Just Eat
Burger king bury st edmunds is a lovely place, food is always served with a smile, staff are always so helpful and lovely, food is always hot and tasty! very clean and hygenic
zarha louise . 2024-06-10
MORE AT Google
Staff were friendly and welcoming, burger was amazing and fries were fresh, little to no wait time. Amazing atmosphere
Tia . 2024-06-10
MORE AT Google
Food was made fast and it tasted good, place was clean
Roma . 2024-06-01
MORE AT Google
The order did not turn up and driver said it was delivered. Outrageous is a understatement will not use again.
Brendon . 2024-05-30
MORE AT Just Eat
The food was hot and lovely The staff was helpful and friendly I would go back again
Teresa Chappell . 2024-05-27
MORE AT Google
Assistant manager, crew manager and staff they all staf always gossip with each other and laugh always in the store. Never do their job delivery order. Order ready for pack but they are joking. When rider come in the restaurant then they pack up and always take time. Sometimes 30 Mintutes more. Very disgusting staff. Sometimes they say to delivery driver, cancel order and go, it will take time. How rubbish staff work here. Some ladies also work but they are Very very slow. They Don't bother delivery driver. Hate the staff.
Al amin Liton .UK1 . 2024-05-26
MORE AT Google
all the food is cold and the dips that i bought did not com
vitor . 2024-05-24
MORE AT Just Eat
was an hour late, food was cold and rubbery.
Daniel . 2024-05-24
MORE AT Just Eat
I just had large cold fries 🍟 I done know how long they been cooked but really jut nice cold fries… will be not back there 🤷🏻♀️
Ewelina Dabrowska . 2024-05-23
MORE AT Google
chips were at least a day old, hard, stale and cold.
James . 2024-05-09
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The food was cold and not fresh quite disgusting, actually
Sean . 2024-05-08
MORE AT Just Eat
I loved the Burger King in bury St Edmund’s! one of the best atmospheres and the staff were so polite especially faith from the till she was so sweet. Overall I will be going back and the food is incredible!!
Scarlett Pratt . 2024-05-07
MORE AT Google
Popped in here for some food staff we're friendly enough but the place was empty and there was abit of a wait for the food which I found abit strange 🤔 but yeah OK for a quick meal have since used this again and was very disappointed with the waiting time from ordering to getting the meal again it wasn't that busy I did ask the staff why it took so long but didn't really get a response I think it's called fast food for a reason
Andy Crabbe . 2024-05-05
MORE AT Google
Very average food and service was only just ok its just not fast food anymore Very slow service
Les Lynch . 2024-04-28
MORE AT Google
Order arrived late - map showed courier was paused elsewhere for nearly 10 mins. Food arrived cold and almost inedible.
Sam . 2024-04-18
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Food and atmosphere was excellent! Quick sharp service, will be returning!
Callum Coad . 2024-04-16
MORE AT Google
stone cold restaurant not answering phone
stuart . 2024-04-15
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The food was great and the service was good
Marcus Degraffenried . 2024-03-28
MORE AT Google
Quick delivery and food still warm. Polite delivery guy too, delivered with a smile.
Emma . 2024-03-27
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Food was hot and very fast delivery
Nicky . 2024-03-27
MORE AT Just Eat
service was good, food was hot and yummy, staff was kind and friendly. would recommend :)
Sophie Allen . 2024-03-24
MORE AT Google
excellent service. would definitely order again.
Nicholas . 2024-03-22
MORE AT Just Eat
Great food for the price. If you use the online app, the prices are very reasonable. The food comes out Relatively quickly and nearly always warm and well made. The gourmet burgers are expensive, but worth it.
Harry Coleman . 2024-03-19
MORE AT Google
very good level of service, will definitely use again.
Nicholas . 2024-03-14
MORE AT Just Eat
The food was cold, missing items, burger king blamed the driver for stealing our food!
Daveo . 2024-03-01
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The food is amazing. And I didn’t have to wait long at all. The staff are really nice and friendly.
Leonardo goldknight . 2024-02-29
MORE AT Google
Happy to eat here everyday. Very good meal and great services
Rupert Edgcombe . 2024-02-29
MORE AT Google
Great meal and service. I was thoroughly satisfied! Would recommend :D
Emily Brooke . 2024-02-29
MORE AT Google
Food was stone cold and soggy when delivered. Driver was rude and shouting at his phone when he delivered me the food. Decided to throw the food bags at me when I didn’t answer the door in .1 of a second
James . 2024-02-28
MORE AT Just Eat
Good food, but patchy service (orders rarely come without a least one error) and the restaurant can be grubby. McDonalds offering is definitely not as tasty (they peddle bland burgers & flaccid fries), but the golden arches are a slicker operation - this is my universal observation
Adrian Tearle . 2024-02-24
MORE AT Google
Estimated time of arrival was 19.20-19.40, ended up receiving it at 20.40. No explanation, apologies or compensation. I understand it might be busy but I am sure no one that went to the restaurant waited 1h for their food
David . 2024-02-24
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drive did not no where she was going, and got lost, went to number 9 and was going to deliver the food there. Food was cold had to warm it up.
Brian . 2024-02-22
MORE AT Just Eat
Staff looked like they didnt want to be there £8 quid for a burger Went and got a mcdonalds
xander . 2024-02-21
MORE AT Google
Always serverd with a smile, food is fresh and hot. Atmosphere is nice and I always enjoy the food.
Gerald Tricker . 2024-02-16
MORE AT Google
All the food turned up cold nothing warm at all I would like to get a refund on this food
Joe . 2024-02-13
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food was completely cold and the chicken was missing a strip. how hard is it to count 6!
Bradley . 2024-02-11
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Don't order this this app the last three times I have ordered from there they have sent me the wrong item and sent me food I can not eat due to special diet
Gareth . 2024-02-10
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Very fast service and those on front were kind and bubbly, especially destiny. The burger came fast and was very good 👍
Lewis Costin . 2024-02-08
MORE AT Google
Food cold and all drinks missing
Daryl . 2024-02-03
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Great but they did leave out the gherkin, tomato and onion from my husband's double bacon burger. Didn't realise til he'd almost finished....
Sue Copps . 2024-01-28
MORE AT Google
Our order was delivered and handled in another address across town. Then collected and given to us over 2 hours after ordering stone cold.
Tracy . 2024-01-27
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Nearly an hour late & missing chips out of kids meals. Is it really that hard?
Alex . 2024-01-27
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Food absolutely freezing cold. Missing items from the order. £10 worth of food not here.
Charlie . 2024-01-27
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2 hours late awful customer service when emailed and had no response!
Emma . 2024-01-27
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Came here today with my daughter, amazing service . Staff were very friendly and accommodating. Food was amazing and hot. I would definitely be coming again . 5 stars.
Ellie Stephenson . 2024-01-21
MORE AT Google
Arrived in good time & still hot. Cost less using this service than a competitor & got couple more bits.
maria . 2024-01-14
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The food was hot and tasty. One complaint one of the diet cokes recieved had ready been opened and was half empty.
sharon . 2024-01-10
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Surprised to see an empty restaurant on a Saturday evening. Sign of the times maybe. Food was tasty but not particularly warm.
Simon H . 2023-12-31
MORE AT Google
Food and delivery fine. But missing a burger from the order so not happy with Burger King.
John . 2023-12-30
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I prefer Burger King to McDonald's. But the variety just isn't there. The selection of drinks is very poor. Need to up your game BK.
Phil Garrod . 2023-12-28
MORE AT Google
You gave me loaded fries with bacon and I ordered just the cheesy loaded fries. I needed up not eating them as no one in our family eats pork due to religion
Amber . 2023-12-28
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Hot food was in the same bag as cold drinks and ice cream. Free chilli cheese bites were missing! Cold burger, cold chips !!
Julie . 2023-12-22
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Went there yesterday and the food was perfectly cooked, the staff was very lovely, will be going again
kia Anne . 2023-12-18
MORE AT Google
Pretty good service, just one thing tho the chilli heatwave chicken chips weren't very spicy
Joanna . 2023-12-18
MORE AT Just Eat
brilliant services, lovely staff and management
alisha harkins . 2023-12-18
MORE AT Google
Food was delivered, and it was well packaged,not soggy and still hot very impressed
Stuart . 2023-12-17
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Extremely bad customer service I been there for take away last Tuesday 8.45pm with my husband new born and my 3year old daughter They kept me waiting and exactly 9.01 manager Emma said I can’t take your order She saw me I was waiting there but she did not took my order she was just standing there When I asked are you the manager, she said “ aww I’m going to be famous and laugh “
Dilanka Rajapakshe . 2023-12-17
MORE AT Google
Never turned up despite saying delivered.
Lewis . 2023-12-13
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After a truly dreadful review a yearor so ago, I found myself back at the restaurant today. What a difference! The service was very swift from order to receiving my food Very fresh and delicious Well done for a real transformation
Ricky Dudderidge . 2023-12-11
MORE AT Google
Food was cold absolutely disgusting
Adrian . 2023-12-08
MORE AT Just Eat
Not as bad as some of the others. At least the fries were hot and staff were friendly.
Jolyon Read . 2023-12-03
MORE AT Google
Nice an hot. Friendly, happy delivery man
angela . 2023-11-28
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Order late than original time given. Order was wrong not what ordered.
Peter . 2023-11-24
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My food arrived cold it was awful
Michelle . 2023-11-21
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