The best restaurants in South Luton East of England

I placed my order at 17:27, but my food has still not arrived, and the current time is 19:22. The application indicates that the delivery is scheduled for 19:30, which is quite misleading given that the time is not yet 19:30. I find this situation very frustrating and inappropriate. I have attempted to reach customer service by phone, but I have been unable to get through, and the application does not allow me to submit a complaint.

Good service food cooked to order friendly staff 😋

One of ur staff was very rude, african guy wearing cap, literally shouted at me, very bad experience

Good quality food and portion sizes.

Lovely food Lovely service Clean & hygiene is good Can’t fault this food joint

I had a highly disappointing experience at Nando's Luton Town Centre on June 11, 2024. During my lunch break, I ordered a Mediterranean salad, 1/2 avocado, and chicken thigh to go. Upon returning to work, I discovered mushrooms in my salad, to which I am allergic. This ingredient was not listed on the menu, which is a serious oversight. I immediately called the restaurant and spoke with the manager, who advised me to come back to the restaurant for a refund. As I had already taken my lunch break, this was not possible. He assured me that the mushrooms were from the olives (something not mentioned on the menu) and that I would receive a refund. Despite my efforts, including visiting the restaurant twice and leaving my contact information, I received no callback or refund. When I visited the restaurant again to resolve the issue, I was met with extreme rudeness from the manager, Jay. He accused me of lying about the mushrooms and was dismissive of my concerns. His unprofessional behavior was unacceptable, especially considering the potential health risk involved. If I had consumed the food, I could have been seriously ill, possibly requiring hospitalization. The lack of concern and poor customer service at this branch is appalling. I strongly advise others to be cautious when ordering from this location, especially if you have any dietary restrictions or allergies.

I had an issue with a car I had just picked up - the 2 members of staff were amazing!! so helpful and kind,helping with a supply of water to fill the car up asking if I was ok etc even though they both were clearly busy, even washing out a used milk bottle and filling with water for me just in case I needed it - unfortunately I only got as far as Harpenden realising that I needed a mechanic - I didn’t get their names but I would be proud if they were my children and especially my staff!! Big thumbs up 👍🏼

It's good food and good range of deals when you're tired/had a bad day and don't want to cook...but don't rely on the tracker or their delivery time-keeping. Ordered at 18.59, at 19:27 (almost 30 minutes later) get an alert to say 'your order has arrived - ENJOY'. One small problem - no food arrived. Called the store (having already given the driver an almost 10 minutes more grace-time) and got the 'I'm very sorry, food should be with you soon' patter. Order did eventually arrive - almost 10 minutes later. What is the point of having a tracker that tells you your order has arrived when it clearly hasn't???

Ordered mixed kebab for 2 and some other things. Not the first time I ve ordered from the place and the mixed kebab was not mixed kebab. I got a bunch of chicken wings, one kofta, no doner whatsoever which was supposed to be there) one morceau of lamb shish, and an elongated piece of chicken breast (not shish) that was chewed on one side which is when I stopped eating cause I realised I was eating someone else's leftovers. Never again. Stay away.

Ram was very excellent he made my day and made sure I got my food order safely , I requested a chilli oil later because I forgot to order that so he re-delivery that to me , the food is tasty best Chinese in Luton , highly recommended

Very tasty authentic arabic flavor food. We really like it. Wonderful experience

The. Best burgers and chicken nuggets food it amazing yummy so far I travel 145 just for food

proper dead up food but sometimes it’s alright

If I could give this 0 stars I'd still be disappointed as it deserves a -5 stars. Too busy dealing with delivery orders to serve the massive queue for drive in. Was asked to take a space. Said no as there was none I'd just sit at the window and wait. Told I'd need to leave window and park up or order would be cancelled. Will never come here again.

We waiting over an hour for our meal and it was freezing cold and hard. Worst Burger King I’ve eaten.