Based on 2.674 opinions finded in 4 websites
Based on 2.674 opinions finded in 4 websites
Nº 408 in 505 in Luton
Opinions
The staff members are so helpful and kind. Azra and Himani both are really good workers. I love to visit there.
Kirandeep Kaur Dhillon . 2025-01-30
MORE AT Google
Amazing place. Tasty burger with friendly service
victor adu . 2025-01-10
MORE AT Google
i always enjoy my visit to burger king The service is always friendly and efficient. The staff is very friendly Today FAKHRA take my order she is very polite and friendly i love the all staf Overall, Burger King is my go-to spot for delicious, affordable meals with excellent customer service. Highly recommended!”
Kainat Malik . 2025-01-08
MORE AT Google
Ordered king fries with cheese and bacon, in my understanding king -must be big . Received small portion normal size soggy fries. Lol never again paid nearly £5
Lina Stepanaviciene . 2025-01-08
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It was a nice experience having my lunch At Burger King Luton Mall. Kudos to one Mr Atif for Good Customer Service.
chisom onye . 2024-12-16
MORE AT Google
We waiting over an hour for our meal and it was freezing cold and hard. Worst Burger King I’ve eaten.
Tia . 2024-12-08
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The food was delicious😍😋, the service was impeccable, and the ambiance was charming, The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience😇
syed farhan khalid . 2024-12-05
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All food cold when delivered, had to direct delivery driver to hotel when was on the main road with a massive sign outside and my drink was not in with the delivery
Kieran . 2024-12-04
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I am completely unimpressed and dissatisfied with the quality of the food I received, felt like I was being given something to ration off not to enjoy. The chips were so bland and basic, and were half cooked. The burger was very distasteful and did not look anything like it was advertised to be nor did it even taste nice. The chilly bites looked like something out of a horror movie, was very unappealing to look at and horrible to eat. The only good point that I will point out is that the service was very quick but that was probably because no effort was put into the food at all.Overall my experience was the worst I’ve ever had and my biggest complaint has to be with the massive contrast between the food being advertised and what I was actually given.
Ano . 2024-12-03
MORE AT Google
Rediculous!! A bottle of water or juce all costs 2.49£- Bloody cheaters. Will never visit this shop again
kriz raj . 2024-12-03
MORE AT Google
The delivery time kept changing and some of the food was cold. Delivery driver did not have basic manners, I.e did not say hello or goodbye. Missing item from meal deal
Caroline . 2024-12-01
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not only did it take an hour and 20 minutes for my food to delivered. it was missing a hole meal as well as being stone cold! I'm furious i paid nearly £40's for food and is uneatable! won't be ordering again!
Abbey . 2024-11-30
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burger was great chips slightly cold
Richard . 2024-11-25
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Forgot my drink AGAIN. This is becoming a regular occurence with this restaurant. poor
Ben . 2024-11-24
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Food was cold when it eventually arrived because the courier was on a bicycle in strong winds and rain
Kevin . 2024-11-23
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All my food arrived cold, for the amount these meals cost it is disgraceful that they would send old cold food, one of my burgers was a completely different burger to what I ordered. A tiny dollop of the cheese sauce on the fries which you pay extra for. A complete disappointment
natalie . 2024-11-22
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Himani , Staff are so friendly she is always good and excellent service
Pooja GANDHI . 2024-11-19
MORE AT Google
Always loved Burgher king. Now disabled I don't get to town but just felt like a burgher. Was delighted with the quick reaction & delivery - & the taste!
Gwyneth . 2024-11-16
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nice and tasty i like burgerking chips
Hassan Shahbaz . 2024-11-15
MORE AT Google
I would like a refund, the chips was not only cold they was under cooked. Burger was cold . £30 for that ? Awful.
Del . 2024-11-13
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Made me buy the on offer menu and missed the ben and jerrys ice cream . I hope you enjoy it yourself because now i have to go shop to buy ice cream for the kids . Jokes
EUGEN . 2024-11-11
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Its my first and worst experience at burger king. Satff doesnt even know of what the vegan patty is made of, why cant burger king pattys have atleast one vegetable patty instead vegan?? Worst taste and worst experience ever.
Meda Rashi . 2024-10-31
MORE AT Google
Driver refused to bring food to my door and made me come down.
Philip . 2024-10-30
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I have given up on brother's love... review ???😆
SyEd Ali . 2024-10-30
MORE AT Google
just eat adds around 4 pounds for delivery
Rume . 2024-10-27
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driver decided to do a tour of the town
Luke . 2024-10-18
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nice delivery man but again I've not got all my order I ordered the big bag of chilli cheese bites n I got only bag of 4 n missing a bottle of sprite for which I paid £3.39 for drink? n the bites £5:89 but i only got 4 ?? someone needs to do it correctly..
Liza . 2024-10-17
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Delivery was 26 minutes later than originally expected and food was cold.
Diane . 2024-10-12
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Clean, tidy Burgerking with polite staff. There are no self-service screens, but the staff manages to both take and prepare orders.
Yuri Raud . 2024-10-12
MORE AT Google
The food was two hours late and cold upon arrival my daughter is type one diabetic and had to not have her food and eat something else as the food was taking to long absolutely shocking this evening
Lisa . 2024-10-08
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fries undercooked and cold. The sandwiches were poorly assembled, it looked like the fillings and dressing were thrown on at a considerable distance, they were also cold.
Michael . 2024-10-06
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It was ok, couple of bits missing.
Paul . 2024-10-05
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That is not how I remember Burger King burgers it arrived cold chips uncooked and the meat is VERY cheap! Never will I order here again I want my money back. I haven’t eaten it it’s that bad
Gemma . 2024-10-02
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My food came freezing cold I got sent Chiken nuggets instead of my burger I am not happy . The fries we also freezing with no bacon and the food took 1 hour to come.
Madison . 2024-09-27
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Food arrived an hour or so late. It was cold, soggy and the wrapping on the burgers looked like they had been opened and then "wrapped" again. Truly awful. I will never order from them again.
Salmaan . 2024-09-18
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Food is freezing! Chips and onion rings are extremely stale I could not eat it. Really dissapointing
Heather . 2024-09-03
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Lovely friendly staff and very helpful. Food was lovely and filled well cooked to perfection.
Tina Clarke . 2024-08-14
MORE AT Google
After visiting a variety of different Burger King outlets over the years I can honestly say that the staff were extremely welcoming and friendly at this branch. Food was prepared quickly to a high standard and piping hot, which is what you would want from a fast food outlet! Would not hesitate in recommending this outlet and would confidently eat here again. ⭐️⭐️⭐️⭐️⭐️
Tanya Clarke . 2024-08-14
MORE AT Google
Great food and very friendly staff. Always a pleasure eating here.
S . 2024-08-12
MORE AT Google
Nice food good service friendly staff
Fazzi kabir . 2024-08-09
MORE AT Google
It's Burger King. Whopper and cheeseburger once a month won't kill you. But much better places around. Mostly great customer service.
Jan Szabala . 2024-08-06
MORE AT Google
Excellent customer service. Food was really hot and fresh. Very friendly staff 👍🏻
Insh R . 2024-08-06
MORE AT Google
had a good positive experience, food was hot and fresh nice and clean restaurant atmosphere will come back soon.
burger king . 2024-08-05
MORE AT Google
tiniest burger I have ever eaten. small handful of cold soggy chips. for the amount of money paid, I have been ripped off completely!
Andrew . 2024-08-01
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Spoke to me and ignored my girlfriend and the burgers were made with all the love of a messy divorce. I regret every ounce.
Harry Legerton . 2024-07-25
MORE AT Google
don't enjoy food when you have to re-heat before you can eat. stone cold
Tony . 2024-07-14
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This Burger King is a right manky old dump. It looks very dated and depressing both inside and out. It could really benefit from a refurb or relocation, neither of which will happen as you instantly get the impression that their head office don’t give a toss about this place. When asking for some ketchup, staff look at you like you’ve just urinated on their apron and give you ONE poxy sachet, just enough for a 4 chips. Either cook at home or go elsewhere. Don’t waste your money here.
Jay . 2024-07-09
MORE AT Google
I received my order now but I am not satisfied because I ordered Cheeseburger kids meal but only the burger arrived. Small fires are missing. This is the second time that something is missing from my orders.
Manjola . 2024-07-06
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Missing 1 whole meal . This keeps happening, always something missing or wrong
Aaron . 2024-06-29
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I dont want a refund i want ny dinner
Haydon . 2024-06-14
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Burger King did not give me my ketchup that i paid extra for.
Lexi . 2024-06-11
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Food was stone cold, we couldn’t eat any of it. It was near close time, they shouldn’t have accepted the order of they knew they couldn’t provide it fresh or at least hot. It arrived early as it has obviously been sat there all evening and they wanted to go home. Really disappointed and just eat refused a refund as it arrived early- so helpful.
Jessica . 2024-06-11
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Good quality food with reasonable customer service and a good wait time. The food is packaged well and delivered hot when you dine in.
Elizabeth Ross . 2024-06-05
MORE AT Google
order the xl got a tiny burger Highly unimpressed
alexander . 2024-05-26
MORE AT Just Eat
Half the size you would expect EXTREMELY DISAPPOINTING
Samia .I . 2024-05-26
MORE AT Google
Burger ok. Onion rings, half to throw away. Very very dirty.
Oleksandr Bizilia . 2024-05-22
MORE AT Google
very quick delivery. courier very helpful. many thanks. MICK COUSINS.
michael . 2024-05-21
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burgers was well over cooked tasted vile not even my dog would eat it
Tony . 2024-05-19
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Ordered 1 portion cheesy chips, 2 burgers. Cold chips, not much cheese, small portion. And they left out a burger. From a 3 item order. How?
Morgaine . 2024-05-15
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chips with bacon and cheese, very little of all 3 for the price. as for the TINY burgers calling it a whopper is misleading, what happened 😳
Graham . 2024-05-11
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Am not happy at all the order was short delivered I did not receive 2 kids burgers and I have paid for it
Moloko . 2024-05-05
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My food was extremely late im really not happy with the service and my food is frozen and when we tried to call the place the number supposedly didn’t exist
Ryan . 2024-05-03
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The people at burger king always get my meal wrong
R . 2024-04-24
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This is not the first time, why can’t they get the order right.
Abiodun . 2024-04-18
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The food was hot and we had to wait for the chips to be cooked. Service was good, and the person serving us confirmed our order before we paid. The restaurant itself was okay. it could do with some updating I.e. self order machine's visiting family was very surprised there was no self order machine's
Becky Lewis . 2024-04-10
MORE AT Google
I ordered a double whopper meal extra cheese, single whipper meal delivered. Cold! Delivery person on a push bike! Very annoyed £25 for a cold burger meal that is not what I ordered!
Diane . 2024-04-06
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half of the meal was missing, food was stale and cold
Tom . 2024-04-06
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Food was great and delivered on time 👍🏼
Ryan . 2024-04-05
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I ordered for just 2 chicken royale and 2 chicken nugget and I got charged £43 why?
Chukwuemeka . 2024-03-24
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Missing I chicken patty, food cold very poor service
Gavin . 2024-03-23
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Food arrived stone cold !! Not acceptable!!
Kris . 2024-03-23
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Didn't get the loaded cheese fries I paid for. Just normal
Beverley . 2024-03-21
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A fast food outlets within the shopping centre. There is self service ordering available. The branch offers the regular items as elsewhere on top of the favourites.
Shuyel Bari . 2024-03-12
MORE AT Google
Food was cold, disappointing Time of delivery changed just as got to time due.
Diane . 2024-03-12
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I was missing my partners burger
JUSTIN . 2024-03-09
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Standard burger king restaurant is small and needs some tlc
Keith Scammell . 2024-03-07
MORE AT Google
My order was wrong. The wrong burger was sent
Kelyse . 2024-03-06
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I paid for 2 Double Whopper Meals and got 1 not happy as it's not cheap food.
Daniel . 2024-03-03
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They forgot items form the order
Daniel . 2024-03-02
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I ordered 7 sweet chilli and in the bag was just 1 very nice good job 🥳
Claudia . 2024-02-28
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I had preplanned a time and given you guys hours to prepare do better
Sebastian . 2024-02-27
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We don't support businesses that feed gen0ciders 🤢🤢🤢🤢
Rimsha . 2024-02-23
MORE AT Google
not as hot as it could have been
Philip . 2024-02-16
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The food arrived on time but was cold 🙁
Kay . 2024-02-15
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kind curtious and polite this chap worth a tip
Paul . 2024-02-12
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Toilets out of order Baby seats are filthy and need replacing Prices of food are a total rip off You have to even pay for sauce! 30p a go. Food was dripping with grease!
R W . 2024-02-11
MORE AT Google
Better than last time, previously I discovered my order was wrong.
Philip . 2024-02-05
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I asked for no bacon. It has come with bacon and burger is cold. Memphis burger
Beverley . 2024-02-05
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No drink with my meal was delivered
Lisa . 2024-02-02
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Please introduce vegan family bucket deals Great food fresh ingredients Happy customer Thankyou
carter . 2024-01-28
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Vegan royale tastes like real chicken. Same great taste Loving the vegan menu. Please offer saver prices for those on low incomes please so the whole family can eat. Thankyou!
carter . 2024-01-23
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The food arrived slightly earlier than predicted, was still warm, and all of the order was accounted for - very happy with the service tonight
Rebecca . 2024-01-21
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SOOOO ANGRY FOOD WAS COLD... ONE JOB what am I pay for disgusting...Please do better...
PG-LOCS . 2024-01-20
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Half my stuff was missing and wrong items were delivered
Mike . 2024-01-19
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Love the vegan options could be cheaper thankyou
carter . 2024-01-09
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Cold and stale buns chips wasn’t cooked properly.
Dirim . 2024-01-07
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food was cold on arrival. initially said it would be 50 mins max delivery (arrive1pm latest), didn't arrive until 1.45, handed to me and bag was wet and food was cold and had to reheat it. Also i ordered a coke zero but got regular coke instead. not great, won't be doing that again unfortunately.
Alpana . 2024-01-05
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Visited today the food was so delicious as always the staff was great dining is clean highly recommended to everyone……
Munazza Taj . 2024-01-03
MORE AT Google
Took the kids in the one in the mall because they wanted to eat lunch.Paid £12 for 3 cokes 2 chips one small burger and 9 nuggets.It was quite no one bothering you.Staff were polite and very quick.
law maddams . 2023-12-29
MORE AT Google
No chips received with both meals
Christopher . 2023-12-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2211 Opinions
I really appreciate how, all staff, was paying attention to my food allergy. Everyone was really nice. I loved the food, and I thank you for it to the kitchen stuff, and it was a such a good energy around. Literally forgot about the travelling stress 😉. Well done to everyone, and thank you 😊❣️ Merry Christmas and a Happy New Year everyone ❣️ Cristina