The best restaurants in Castle Point East of England

Half my latte is in the bag, I’m missing items and wasn’t contacted or given the option

Eaten from here for 10 years. Always easy to order, quick delivery and yummy food

Food was ok but it was cold on delivery.

Never again! Visited with my wife, father in law and his wife. Ordered the steak, it came out virtually raw inside, I told staff who took it away, 15 minutes later I'm asked if this was OK, I could see it still oozing red from the outside and proceeded to cut it to show staff. Told them no way am I eating it now as family had virtually theirs and to be honest, if they can't get a simple steak right I won't be eating anyway. Manager came over, said I don't have to pay for it (hadn't eaten any of it anyway) said can have a free desert, incredibly cheeky when whole thing was ruined, took them up on the offer which was xmas pudding, wasn't even xmas pudding but a sponge tasting like it! Other observations were father in law had the mixed grill, his steak was red raw, staff didn't even ask how he'd like it, his wife's steak was very chewy, full of fat which she piledto the side. We actually all ended up asking for a doggy bag as was only fit for our dogs. They wanted over £100 for all this rubbish, had a 20% welcome offer signed up before ordering and had a £20 gift card but almost £60 in the end wasted. Please stay clear, it's terrible.

Nous sommes venus de France pour un séjour dans la famille qui habite à Canvey. Nous avons décidés de venir déjeuner au Lobster Smack et avons été très bien reçus, le personnel est très aimable. Les plats étaient copieux et bons, et le Fish and chips était délicieux. Merci pour votre accueil

Having stayed in this hotel we were disappointed with the room as the curtains and bedding were stained, the bathroom extremely dated and the room was very noisy. If booking and paying for breakfast on check in as they say you have book and pay in advance and they offered us full English or continental (please beware the continental breakfast only consists of cereal and toast ) The menu that is not offered to you until you get in the room does not even offer continental breakfast? So why do they promote it at reception? At breakfast we had to wait 50 minutes for the full English to arrive which was awful we were not asked what type of egg we wanted, mushrooms were over cooked, no hash browns cold tomatoes and beans was not worth the money. I wrote to the General Manager who has not had the decency to respond to me.

Garlic mushrooms were well over cooked as if fried over and over. Donner kebab not the best of quality. Kids meals were ok and good portions. The portion of side chips was small for what was charged.

First class breakfast, excellent quality food. Fair price, Clean and tidy, fast friendly service, what more could you ask.

Amazing food and even better service. Staff are brilliant and can’t do more for their guests. Food is 10/10 everything we’ve ever had has been so tasty. Would highly recommend.

Delivery time and response took a long time only to find an item missing from the order. 1 hour later, the other item was delivered, and the rest of my meal was cold.

Shampan now last 2 years now named Everest Tandoori-could not find a listing under the new name…. We have been using this very local takeaway for over 18 months now and the food has been good but the service has been appalling we have had the wrong food delivered, we have collected only to get home to find dishes missing on 2 occasions. This time we waited nearly 90 minutes at 6pm on a Sunday. I called up to be told it was on its way only for it to be another 15 mins and I can walk there in 2 minutes. Maybe one more try and that’s it…..ridiculous service 😩

Utterly disappointed with how we was treated, food turned up up soggy tasteless and full of oil phoned back to complain was told we could have another delivery to see if any better and agin the same food turned up was then told we could have a refund and how sorry they were was told to make sure we keep the food which we did hours went past no refund the next evening we phone back to ask where the refund is and was told we was never allowed a refund £50 worth of Chinese still sitting on the kitchen side to be picked up was spoken to horrendously no apology nothing so no food and no refund discusting really wouldn’t use this place I know loads of people myself that have had same problems and will also not be returning utterly shocking the customer service is discusting and so is the food if I could score lower I would

We often go here when in Canvey, used to be good, then it never seemd to be open for a long time. Now seems to have new owners. Anyway, we all ordered a breakfast, I asked for mushrooms on mine, which weren't normally on that one. When the food arrived, everything seemed OK, tepid, not hot, except my mushrooms: instead of the soft juicy little fellas I usually expect, these were like crisps! They were so hard I couldn't eat them!

Much improved food quality from 2 years ago with new owner. Like most Chinese takeaways, the same menu for the last 60 years.

First time ordered from here. Placed a phone order at 17.09pm for delivery and thought as just opened shouldn't be that long. Only a small order of 3 items and was told delivery would be 35-40 minutes. 18.44pm our order turned up!!! Food was very nice but was not worth the wait and will not be ordering from here again.