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3.6

Based on 519 opinions finded in 1 websites

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Nº 134 in 185 in Castle Point

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle5193.6

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Just been to KFC canvey no drive through available had to go in and order from terminal I am not used to these nobody to help cannot order at counter asked member of staff when or if drive through will be opening again she replied I dont know I only work here CLASSIC so who will know maybe someone in the pie and mash shop will be able to help .

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Jim Watson . 2024-11-02

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Restaurant is no longer open. Drive thru and take away only from now on

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Jon Fitch . 2024-10-28

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Not very nice food , they do their best though

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janette bull . 2024-08-19

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Left sitting in car waiting for them to catch up with the cooking. While all the just eat drivers got their orders.

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jon holt . 2024-07-16

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they gave me a 2 straws for free

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Kelvin Cai . 2024-06-29

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Saddened to find that the restaurant had gone. Take away only. Friendly staff though.

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Glenna Medhurst . 2024-06-07

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Effing useless took £40 out of my account and delivered nothing was told to take it up with uber eats. Bunch of thieves and frauds KFC in this country is a rip off don't waste your time or money

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Mikey . 2024-05-01

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Went during the evening feeling peckish for KFC only to find they don’t serve by the counter, & the only way to order my food was via the terminal. I wanted 3 breast chicken, only to be told that won’t be possible because there’s only 2 left! Why call it a KFC if the chain doesn’t have hardly any chicken in. Probably just on that particular evening, but find another KFC if you’re having trouble with this one.

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Paul Mallett . 2024-04-28

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Nowhere to sit anymore, no tables outside. Expensive rubbish. Been kfc eating for 35 years, quality and quantity getting worse. Can only order by auto till, card only. Driving away people, and families. Food, chips worst ever, limp, cold. My last time visiting. Time for a different business to step up and take all the KFC customers.

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Steve Wright . 2024-04-06

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Absolutely waist of time and money . Food is groose and cold. KFC cancel a area when family and kids can eating, because kids making to much noise and mess . So good prove it's a business orientated company now. not recommended att all

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Luda 6394 . 2024-04-06

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Had large bucket and extras. Sandwich was gd. But chicken very dry.

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Colin Chapman . 2024-04-03

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I got a takeaway from them, and I had to park up and wait. The food, particularly the chicken, was hot.

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Michele Murrell . 2024-03-20

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never remember supercharger dip and it’s starting to mentally affect me

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Isabella Taylor . 2024-03-02

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Collected an order from the app via drive thru. No issues.

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Toni . 2024-02-29

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Fried chicken was good. Chips were cold and soggy

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Jack sharp . 2024-01-03

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Very tight space for drive through area for new drivers. Bit staff very friendly and good.

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Lijju Mathew . 2023-12-11

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food brilliant.. toilet need a bit of tlc

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Danielle Jackson . 2023-12-06

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I had visited to buy some food got a homeless man and asked merely for them to leave me a bit of paper and a note for the guy, they opted to then add hot chocolate and a wing for the man too out of their own kindness which to me was really moving! Any time I’ve been here it’s been a great experience but this one over all stood out as genuinely amazing! Really kind and amazing staff and very helpful too! This place hasn’t employed a bunch of careless donuts like most places do!

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Harry Wiseman . 2023-11-18

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Ordered food to collect husband had his chicken freshly cooked so was lovely and hot, my zinger rice box stone cold and my sons strips just warm. So disappointed

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Susan Kelly . 2023-10-28

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Lovely staff great food and amazing and quick service deserves a 5 star

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Harry Madden . 2023-10-26

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The staff in the restaurant does not give you the whole order. My husband had to come back for fries because the lady forgot to give them some. And at home we saw that there was no graby. Because we won't waste petrol to drive again. And no one answered the phone at KFC. It's time to change the Staff.

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Anna Gabrysz . 2023-09-22

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Mostly good, music was classical don't quite understand why for a public place 🤔 🙉

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Paul Zeidman (Chef) . 2023-09-19

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It needs some life injected in there, not an exciting place.

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Ebinimi Abiama . 2023-09-14

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The attitude of this elderly woman who works here myself & husband thought it’s been a long day out we treat the kids to some KFC got inside 19:00pm waited then a young boy asked if she would open the toilet door please and with that she said well hurry up then go now we are busy they saw us waiting to be served BUT nobody came to serve 19:15pm we thought fine then go somewhere else our children was so upset as they was tired and wanted KFC but the rudeness of this worker was unbelievable not once did she say sorry we won’t keep you a moment and the audacity of her some guy asked for more sauces the huff and puff and looking around looking like she had no clue yes I get they was busy but no need for being so rude in the end we had to just go wasn’t gonna get served and even if we did she would of just given us attitude as well

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Teresa Santer . 2023-09-09

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Went through drive through, got home and had a kids ‘meal’ with no chips literally just the chicken in the box. Also missing a gravy from another meal Chips were soggy burger was cold

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Sophie Pearson . 2023-07-09

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Staff grate food grate thanks from a hungry man

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brett cartwright . 2023-06-19

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Took my 2 year old son for some lunch had a portion of popcorn chicken and now has food poisoning only place he had eaten absolute joke

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Ricky Linnen . 2023-05-01

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The worker abby Martin has been really understanding and has helped out as much as she can and great customer service and really respectful towards me and my friends absolutely amazing.

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Harry Lavallin . 2023-04-17

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Abbie Martin was absolutely lovely

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brodie parkes-baird . 2023-04-17

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The best food if you need a movement.

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Disgruntled buyer from essex . 2023-04-16

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I have ordered from online here a few times and everytime it gets delivered theres always somthing missing! I believe ppl working here steal customers food because it has happened multiple times to me now. One time isn't too bad but for it to happen multiple times is ridiculous. Never ordering from here again.

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Tilly . 2023-03-06

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The biggest mistake I made was ask for nice pieces of chicken .3 piece meal. 2 legs and a wing . All warm and overcooked . I’m hoping they wasn’t Saturdays unsold. Going to ask for small burnt pieces next time. Wish I could take away the one star. KFC have got so bad this last year

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Antony Stewart . 2023-02-26

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Food was ok but i thought it expensive

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michele murrell . 2023-02-15

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Drive through staff always spot on order friendly staff highly respectful 🙏

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Bobby . 2023-02-02

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It's was not too busy like other restaurant's.

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James Laudat . 2023-01-07

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Excellent the heating is working unlike last time I ate here

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Ian Pace . 2022-12-15

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Really slow service and order was wrong twice

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Samantha Hedges . 2022-12-10

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Got ignored whilst staff were shovelling food to deliveroo drivers. I had ordered online and walked round and was told more than once that part of my order was being cooked, only another 2 mins etc. 20 mins in I said whats going on and the person got stroppy. I asked for my money back and it was thrown over the counter at me. Had to pick the coinds off the floor. NEVER again.

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Steve Ducks . 2022-11-30

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Friendly staff, clean restaurant, great food

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Steven Reynoldd . 2022-11-24

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Obviously couldn’t be bothered to cook any food and give us whatever was left on the shelf. Ordered food at 9pm, they don’t shut until 10.30pm but instead of the burger meals ordered all we received were two boxes with 3 small boneless chicken fillets in. Never using them again.

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Gary Keane . 2022-11-12

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Not the best KFC around, service can be quite poor at times, seems quite unorganised. Orders often miss items. Queuing indoors can take forever as there's always more staff on drive through than indoor service.

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JODIE BEDFORD . 2022-11-09

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Ordered a 6 piece bucket , 2 chips ,& 2 salad , was awful cold soggy chips , cold soggy chicken , what a waste of money !!

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barry whitaker . 2022-11-06

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Husband goes through drive thro. " could I have original rice box with sauces separate please ?" " just a moment" then came back and said " manager said NO !!" My husband said " but you did last week!". Server said " well the manager said NO" Simple request....not even busy. Won't be going back.

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Tracy Wiggins . 2022-10-30

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Cold and uncooked food once again

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stephen potter . 2022-10-27

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They do terrible job at sending out delivery orders.

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Krishnagoby Parasuraman . 2022-10-14

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Probably the better out of the KFCs in Essex atleast when compared to the Laindon, Basildon and Pitsea one.

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Perry Wood . 2022-10-05

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I had quite a wait for my order, but with that said it was a Sunday evening and the staff seemed rushed off their feet. This did however mean my food was hot and freshly prepared. The staff were friendly and helpful during my visit.

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Nick Walker . 2022-09-06

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I would give it 0 stars if I could. This is the worst KFC in the UK. Food took 15 minutes and was not even a big meal. Burger was tiny, pathetic bread and chicken was depressed. Krushem was just ice. Dirty tables. Will never visit again.

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Kendall Mclean . 2022-07-29

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Getting better, coating nice and crispy now.

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Rob Foulger . 2022-07-26

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Clossing too early most of the days

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Binu PURAVATH . 2022-07-23

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Well it was bad, I ended up with food poisoning for 2 days, managed to get food poisoning from here and it was as bad as it sounds, luckily for me I had people around me to make sure I flushed it out of my system but I would NEVER eat at a KFC again.

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Paul Dawe . 2022-07-23

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Went there weekday and not too crowded. Had one of their special offers 10 boneless chicken for £5.99. Very clean inside and staff polite.

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john malone . 2022-07-14

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Foods average, be careful if beans and gravy though, can literally scar you from how hot the make them

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Connor Kinch (YoungPadawan123) . 2022-07-06

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It was as you would expect from KFC however the only let down was that the place could do with a good clean

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David Page . 2022-06-27

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Visited as a treat for my son for doing well at school. Went through drive through

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Sharon Knapp . 2022-06-14

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Tuesday chicken bucket brilliant and tasty

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Raymond Stevens . 2022-06-12

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Useless backward workers who can’t get things right

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Kevin Carter . 2022-06-10

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Cold chips 🍟...chicken wasn't all that good...

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Ishmawil Abdur-Rahman . 2022-05-24

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Brilliant service from the drive through lady, friendly, happy, helpful, food was decent too 👍

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Matthew Barrett . 2022-05-24

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Always use the drive through and never have a problem. Food last night was nice. This restaurant has definitely got better recently.

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Chris Plappert . 2022-04-30

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Superb food but the delivery drivers seem to take precedence over eat in customers Staff brilliant

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John Payne . 2022-04-16

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Shocking service, order food for daughters birthday left stuff out

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Kerry Bushell . 2022-03-19

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I ordered a delivery from you and got wrong order. I was bit annoyed , but I rang up and spoke to a lovely man and he gave me free food.and apologised

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Bonita Byrne . 2022-01-04

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Food is always only warm would not recommend

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Ken Lazell . 2022-01-04

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Your popcorn chicken is amazing! Although your chips are chewy..its a shame really...

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Chloe Bull . 2021-12-24

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Great local KFC, however they always seem to miss one or two items and without driving all the way back you can't get hold of then to inform them!

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Marv Man . 2021-12-01

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We wanted to eat in but could not find a parking space. Founnd ourselfsin the drive thro We waited 45 mins to order and a further 15 to receive our food. Apparently they were very short on chicken. Can't blame them in the current covid situation but we would have gone somewhere else if we could have got out of the car jam. The car park is far too small and 1 exit is blocked off, why? Very displeased. Will not be going back there in the car anyway. Maybe KFC should be thinking about moving the drive thru to the new industrial estate 🤔 !

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Diane Palmer . 2021-12-01

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No gravy on a Saturday night 27/11/21?? This place rarely gets the order right but this is true of most KFCs. The chicken is still good, hence 3 stars.

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barry scarfe . 2021-11-29

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Very poor quality of food not very clean I wouldn't be going back

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Les Gurling . 2021-11-04

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Discussing!! Greassy full of dripping Fat not one piece was crispy Avoid

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Chris Barr . 2021-10-28

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Got them on a good day so fresh and yummy . Have had a couple of dodgy bits from there . Too greasy and double cooked ! But get there on a fresh run and viola

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David Frost . 2021-10-19

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The food was given to me in a professional way the customer service team were very good talk and helping me out somewhere to sit nice all in a professional manner well done KFC

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Mark Thorne . 2021-10-19

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This has got to be the worst kfc in the uk

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Prod “Prodigygee” Igygee . 2021-10-08

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Made a change to get a KFC through a drivethrough which was hot and correct !

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Dave Cooper . 2021-09-27

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Long wait on the food had this at 4 stars as they seem to prioritise JustEat and Uber drivers ... however this seems to be the first KFC on the planet that has gotten our order right the first time. Well done you!

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Bradley Severn . 2021-09-19

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Good place to get some dirty chicken

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John Purcell . 2021-09-11

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Nice place to go. Bit good. But have to wait for food. Not much people working that's why it's bit slow sarvice... .

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Satyen Patel . 2021-08-24

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When getting a drive through. Never have correct order when i get home. Sooooo frustrating 😠

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clare francis . 2021-08-13

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Pretty standard KFC. Decent parking. Was not busy when we were there and service was good.

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Lucy Etherington . 2021-07-23

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Like the food but please put cold items like coldslaw and yogurts in a separate bag so they don't end up warm.

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Jenny Kidman . 2021-07-20

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Been here three times and the fries have soggy each time.

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Tony Rendell . 2021-07-16

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Went through the drive through and the woman on the mic was hilarious in a nice way. Good to see.

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Andrea Lind . 2021-07-03

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Why are the fries allways cold ???!

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Wendy Porter . 2021-07-02

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Excellent customer service, from the young lad who took my money 5 stars I give you. Shame about the young girl making the food, shocking service with attitude.... 1 star, you need to work on your people skills.

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TAM . 2021-07-01

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Not having a KFC in a long time ...and to surprise my Mum and my partner...what a total let down,absolutely awful...chips were soggy and chicken was tasteless and soggy skin...and the staff did not even acknowledge me.

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Heather Jee . 2021-06-29

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Went through drive could see staff weren't wearing mask and girl who served me was really rude

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Lizzy Smith . 2021-06-07

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Good food but wish it opened at 9

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Top Shunt . 2021-06-02

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Nice food just queuing was long.

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alison shine . 2021-05-18

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Always a good choice for a treat dinner especially with my kids it's the only takeaway they will eat

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james snazel . 2021-05-14

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Dinner arrived through user chicken green stinky and chips raw,told me I had to take it up with user! They don't cook it! You left me in tears as disabled live alone and had no money avoid like plague

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Joanna Hamilton . 2021-05-10

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Staff and customers protected. All friendly and helpful. Lovely food as well.

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Scott Spinks . 2021-04-15

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Great staff lovely and clean and most of all hot food never fails

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Lynn Harding . 2021-04-07

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Great food by colonel as ever, just pack an overnight bag for the que 🙄

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michael pugh . 2021-04-07

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Cold, poor service, value for money. Asked about app not working and was told that knew. Couldnt use my saved vouchers. Didn't actually care a less...

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scott yeoman . 2021-04-03

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Not busy at the time I visited. Quick and pleasant service by all at this KFC. Will visit again

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Jean Bathurst . 2021-03-28

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You always know what you are going to get !

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Amanda Parkes . 2021-03-07

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Clean shop and helpful and friendly staff. Food was amazing

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Lisa Attfield . 2021-02-26

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Slow, orders often wrong, often cold, often too greasy!

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Adam Roberts . 2021-02-25

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Great that this place has a drive through

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Sukhdev “Sid” Sanger . 2021-02-19

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VERY Poorly run, staff randomly decide when you can or can’t add items to things and are pretty rude. told to park up for “five minutes” waiting for a mini fillet. 35 minutes later I’m still left waiting, then the staff had the CHEEK to be rude to me after leaving me waiting that long for paid for food. Disgusting and run by idiots. Avoid.

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Jade Copeland . 2021-02-17

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