Delivery
Pickup
Outdoor
The best restaurants in St Mary's Castle Point East of England
19 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
85 Opinions in 1 websites
Erika , always welcoming friendly and helpful. Always smiling chatty, helpful and gives that warm experience. Any queries or enquiries, always pleased to help
88 Opinions in 1 websites
It was a delivery ordered on line but waited 1 hour 45 mins for even though it's at the end of my road then the order was wrong I didn't complain as it took so long we were hungry.
251 Opinions in 1 websites
In short the service was adequate; the food was good quality, but very expensive and inconsistent portion sizes and accompaniments compared to our last visit due to the following issues:- - The waiter gave us 2 sauces instead of the standard 4 which accompanied the meals selection. So we had to ask for the missing sauces. The salad portion was smaller, compared to the last visit. If we hadn’t had visited before we were would have been none the wiser. - On our first visit although the radiators were initially cold, but halfway through our meal they were switched on and the temperature in the restaurant was comfortable. But with respect to this last visit to the restaurant, the radiators were stone cold for the whole duration of the lunchtime meal. We had to resort to wearing our winter coats and yet not one member of staff thought to ask whether the room temperature was warm enough at any point during our lunchtime meal. Our children were too polite to put their coats on, even though they were shivering, despite my husband and I insisting on them putting their coats back on. - We asked for a container to take away the rice, couscous and chicken, because we were too full to finish the meal, and when I checked the container they had put half of the chicken and none of the rice or the couscous in the takeaway box. - They expected us to give them a £15 tip, by making excuses that they had no cash, and then they delayed giving us the change. Despite this situation we gave them an adequate tip even after they eventually returned the change, which was mainly out of pure embarrassment. We were return customers, but after that disappointing experience that was the final and last visit, due to the cold, inconsistent and inhospitable dining experience.
16 Opinions in 1 websites
We ordered our food through Uber, the food arrive freezing cold, had to microwave for two minutes to get up to a heat that was edible, could not contact Uber, called the restaurant and was treated with just hostility, and a “Cold wall “ of it not our fault, call Uber, it’s not our fault, call Uber, again and again just a brick wall of obstinate., so, even if Uber are at fault, Dim Dom, Korean fried chicken , or actually the real name of Masala club, 91 Benfleet road !! diners beware , best keep Clear You have been advised
1322 Opinions in 3 websites
A huge thank you to Debbie and her wonderful team! It was our annual Mum’s & Kids Xmas outing consisting of 19 of us. We had a small window to eat and drink before heading out to catch the train to the Basildon Panto. Debbie made sure we had our own area and the team ensured everything ran smoothly, indeed it did! The atmosphere was very festive, food perfect and us mums could relax with a glass of wine. Nothing was too much trouble , Debbie and the team were there at every point with a smile, aside from the fact the pub was heaving inside and out , we couldn’t fault the service one bit. Already booked same time this year!! Thank you Hoy Team xxx