Hoy & Helmet in Castle Point

Very friendly staff and good food

Such a cosy pub with a lovely vibe. Delicious, properly cooked food. The staff take pride in being friendly. Clean pub, clean toilets.

Great staff, service and atmosphere....food was really nice aswell

Sunday roast undercooked. Vegetables hard and inedible. Beef fatty. Dinner not very hot. Used to be top notch . What has happened 😕

My fault shouldn't have gone on football night?? I'm in a wheelchair so cannot get down to the quieter area to eat.

Amazing food .marvelous service by Gill.who took the time to explain about the curry. Definitely recommend & will be back again soon

Came her with friends for a catch up & lunch .amazing service by Gill, who took the time to explain about the curry. Marvelous food n drinks. Reasonable prices too .will definitely be back .

Had a good experience, food amazing and staff very polite and attentive.

Fabulous time, great food , great atmosphere x Thank you to the team for our great visit x Brilliant service by Leah, Kirsty, Gill , Daniel and the kitchen team x

I have been married and lived on Canvey for 53 years, I have driven past the hoy and helmet a thousand times but today was the first time I have visited on a friends recommendation. The weather was beautiful and we decided to sit in the garden, I say garden, that is an understatement!! Probably the best , most inviting outdoor area I have enjoyed in the UK. there is a considerable amount of parking, a beautiful outdoor under umbrellas seating area and then the open fronted under cover area with a full bar, and traditional pizza oven. We ordered drinks and food, the barman was so friendly, efficient and polite it was a pleasure to be served by him. Our food was served piping hot and a good portion, well cooked and tasty. The barman and a waitress both checked that all was to our liking, which it was. Food prices were reasonable and a variety of meal and meal and drink deals were available all giving value for money. All in all a very enjoyable lunchtime and we will certainly be returning on a regular basis, Jeff Golding.

Food was lovely and Kirsty was a massive help. Great customer service and really friendly always up for a chat. Lovely place beer garden

Great pub, with a beautiful beer garden/outside bar. Jo was very friendly and welcoming. Thanks!

Came to the hoy and helmet for a quick family meal in the week and ended up staying all evening! Lovely outside area, friendly staff and the food was great. We had pizzas which came very quick and some small plates. We were really impressed with the food and particularly enjoyed the buffalo fries! Will definitely be back!

Kirsty and Debbie are amazing and made our child free night one in a million. Couldn’t thank them enough for such an amazing night. You guys were the best of bestest !!

Great place to drink Jo was friendly and welcoming Would come here again

Mandy was very very…. Very good, ever so helpful. Can’t wait for return visit!

I was served by two young lads behind the bar on Friday night they were very pleasant and were very helpful when ordering drinks and food. The pizzas were lovely and we had a great evening .

3 of us had a Sunday lunch here recently and really didn’t think much of it. Only had 2 potatoes each. A thin slice of meat and not much veg. The refurbishment is great.

We just love this pub as it’s our local .. even better since the refurb .. we find it very clean and welcoming.. staff are fab very friendly can’t do enough .. they always stop to have a chat and ask how you are ……there’s never a dirty table glasses and plates are cleared away quickly ..The Atmosphere is always warm and friendly.. Will go there for many years to come … also want to add when we order our drinks a lot of the time the bar staff remember what we have which is really nice ….keep up the good work … Highly recommend this Pub 🙂🍻… from two of your regulars Sallie and Pete

Greatly improved pub since the refurbishment. I have lived in Benfleet for four years and prior to the refurb only visited once. Go there quite often now. Great food menu and service. My only gripe would be the guy behind the bar isn't the best at customer service. And there are no zero alcohol beers on draft.

Great food and atmosphere pour a good guiness

I think I preferred it before it became a TOWIE hotspot. Still, it's ok.

Great pub with good outside area.

Very nice place. The outdoor areas and bars are fantastic. Great for families

Pizza in the garden is great and drink prices are very fair but ordered a steak and chips and asked for medium rare and got very very well done and chips that needed longer Shame as would have been a better rating if not for that

Generally a nice place I did take note to enter my car reg in the machine at the main bar, but I have received a £100 fine.... I have appealed and will refuse to pay as i did follow the instructionson the sign, but if I hadn't read the signs, the door staff and bar staff didn't say a word... I find that entrapping and very disappointing... the machine doesn't give receipts, so it is your word against their cctv... very one-sided, I feel, very disappointing

In the Hoy and Helmet's cozy glow, Where laughter and good times freely flow, There's a star who makes the magic real, Her name is Debbie, and here's the deal. She keeps the pub running smooth and bright, With a warm welcome, day or night, Her smile’s a beacon, her laugh’s a cheer, Bringing joy to all who gather here. From pulling pints to lending an ear, She crafts a haven, full of cheer, Her kindness, her care, her perfect touch, Makes the Hoy and Helmet loved so much. Debbie, you’re the heart, the soul, the light, Making every moment feel just right, For all you do, day in and day out, You’re what that pub is all about.

Wow. What a beautiful pub I absolutely loved the decor and the area out the back was just perfect pizza oven and bar..... We came after a long walk from Pitsea and it couldn't have been more perfect. Great food and friendly staff ❤️please let is book early for Christmas!!!!

First time here since the refurbishment really nice

Been there for lunch a few times since it has been refurbished it always was a nice place for pub food and drinks but even nicer now with the new outside seating and the pizza bar would recommend, staff are really nice especially Jo who looked after us nothing was too much trouble for her

Great atmosphere and lovely service. went through ups and downs over the weird covid years, but glad to see they back out on top. Decent drinks but very pricey - great atmosphere makes up for it in my opinion. Refurb has freshened the place up. The new outside area with an extra bar, pizza oven and extra toilets adds an extra dimension to this place, (and definitely relieves pressure inside!), so now worthy of the full 5* despite the prices!

We had lunch ciabatta with crispy chicken and skin on fries with a glass of wine for under 10 pounds, very reasonable.

1st time here, expecting a small old fashioned pub but got a huge surprise when I walked out into the garden! What a fantastic setup! Lovely new outside bar and patio area,terrific size and layout. Inside the pub very quaint, lots of 'nooks' - you could be in there with 4 or 5 friends and not realise they are sitting round the corner! Huge choice of beers, and all staff were very friendly. I've already started recommending friends take a look hoping that I get an invite too 😀

Delicious pizza going together with perfect service. TVs to watch football. What else do you need? Staff are well trained by manager Gill, who was very nice and friendly. Thank you. =-)

Lovely friendly staff, great menu and drink selection. Lovely garden and outside seating area, I imagine, is gonna be packed when the british weather finally kicks in.

Gill is an amazing manager. Great place to watch football

There were five of us, Jo looked after us, and the rest of the team was excellent.

Millions must’ve been spent on refurbishing very beautiful and comfortable venue

took my staff out for lunch. found the service from Jo fantastic and the food was to die for. came out fresh and hot. jo couldn’t do enough for us! defo coming back

Jo was fantastic, so attentive and funny. Food was lovely and drinks kept flowing. Love what they have done with the place.

Lovely food and good atmosphere

Lunch was good although not worth 5 stars. Non alcohol wine on the menu but this is my second visit since the referb and not available. Was informed by the manager that it doesn't sell, but if they haven't got it how can we buy it. Non alcoholic cocktails not up to much. Not sure if I will rush back. No gluten free options either .

Such a wonderful place very chilled Beautiful decor would highly recommend me and my husband spent our wedding Anniversary here last night wanted to try somewhere new and the staff were very friendly and welcoming the food was amazing from start to finish very reasonable priced will be coming back here with our teens very soon.

Went here on Monday and had the small plates. 5 in our party including a 4 year old child and 2 people ended up with serious food poisoning! One of which is still breastfeeding their new born! Approached the assistance manager on shift and was told they hope they get better soon. No apology, no accountability and didn’t even say they would let the kitchen know! Absolute shambles and will never be visiting again!

Good food n service, we had a birthday party, booked in advance, all been refurbished 👌

Good food and beer and friendly service

Food and service were great - especially, Debbie (assistant manager) - the new decor was absolutely amazing! We had the steak and cheese chiabahta - really good with a glass of red wine!

I recently visited the Hot and Helmet Pub in Benfleet, Essex, and it was an outstanding experience from start to finish. The warm and cozy atmosphere of the pub immediately made me feel welcome and ready for a great evening. The exceptional service provided by Chris and Leah truly made the visit special. From the moment I arrived, Chris greeted me with a friendly smile and quickly showed me to my table. His professionalism and attentiveness were apparent throughout the evening, ensuring that my orders were taken promptly and accurately. Chris’s recommendations for both food and drinks were spot on, enhancing my dining experience significantly. Leah took over with seamless service once I was seated. Her warm demeanor and genuine enthusiasm created a welcoming environment. She was attentive without being intrusive, making sure I had everything I needed at just the right moments. Leah’s suggestions for drinks were excellent. The food and drinks at the Hot and Helmet Pub were of the highest quality, but it was the outstanding service from Chris and Leah that truly made my evening extraordinary. Their combined efforts created an unforgettable dining experience that I would highly recommend to anyone. Overall, my visit to the Hot and Helmet Pub in Benfleet, Essex, was a delightful experience, thanks in large part to the exceptional service provided by Chris and Leah. I look forward to returning soon and enjoying another fantastic evening at this wonderful establishment.

Great pub, always been lovely coming here. It's now dog friendly which is great for us. Lots of dog treats at the door which is a bonus! Xx

Great pub, recently given a face lift and now has a beautiful pub garden, great for friends and family for lunch. Plenty of events to be had. Owner is a friendly face and always happy to help ! Would recommend for watching events such as the euros etc this summer !! Definitely coming back !!

Very friendly, great atmosphere for a birthday meal. Great food.

I was quite disappointed with the food the burgers are advertised and promoted as "smashed on the grill for extra flavour". This is not the case the burger I was served was a bland meally patty that was clearly factory pressed with no moisture or flavour. Considering a similar issue was flagged about the burgers by someone else nearly a month previous I had hoped it had been rectified but clearly not. Everything else was OK but when something advertised it should be as so. So for me that tainted the rest of the meal.

An already lovely pub made even better by the refurbishment! As it was a sunny day, my friends and I sat outside, they really have gone to town out there creating a beer garden with a large TV screen for watching sport (with sound), and even a covered area with bar, more seating, heat lamps, pizza kitchen, and toilets, meaning that we didn’t have to trek inside when we wanted another drink or the toilet. Outside is great for dog owners too. Friendly and chatty staff. My friends ordered food, (I didn’t), but they said it was tasty and large portion sizes, and there was a large variety of drinks to choose from, which were reasonably priced. Our first time at the hoy since the refurb and we would definitely return, the beer garden would be perfect for watching the Euro’s (now just to hope for some sunshine).

Lovely place but had to wait 50 minutes for food and it wasn't that busy ?we had two sharing platters

Never ever in this rubbish place.

Came in to watch boxing on screen with partner last nite never would step in there again .. 100s of youngsters in there drinking and snorting drugs 5 bouncers controlling apparently then at the end of the evening a big punch up in car park and loads of police .this pub is a disgrace no one has control at all just a drink and drug pub and a nice fight to end the evening. Never again for me and my partner .

Had a lovely lunch the got to try samples of the new menu it’s a must come & try. Cats curry & chips is a must

Bar staff in complete confusion over the menus so ordering took an age. One order was forgotten .Deserts, ordered at the beginning came 20 mins after mains were finished. One of these was wrong.

The new outdoor section is amazing. The bar there could have done with better thought and planning. Queue forms very quickly with only 2 bar staff working in a small area.

So booked a table to eat , very very noisy music playing so had to move tables . The order service for food is terrible!!!! Having to go to the bar knee deep in people waiting for drinks !! Took us over 20 minutes to get served, think it would be better for table service to take food orders…. Waited for food to come , to be served dry chips cold burgers …. Sorry but you really need to rethink your order of food service…… will not be returning!!

First visit here since a big refurbishment. Lovely atmosphere the food was superb, reasonably priced and a great choice. We chose to go for lunchtime, great special offers till 5:00pm Monday to Friday. Friendly staff, and we will definitely be vack for more of the same. So lucky to have this on our doorstep.

I had a cheese burger that was cold had to pay 50p extra for the the cheese. Also had a cup of Tea and they gave me a jug of hot milk thats wrong in my eyes

Went to the hoy for boozey bingo. They host Austen made the night more entertaining with the prizes that you could win! Great entertainment would definitely come again! Amazing night out!!!

A well presented pub, looks fab after the refurbishment. Money well spent. Staff are very friendly and welcoming. Unfortunately the pub is let down by the food. Burgers were over cooked and very dry. Lettuce was limp and chewy. Chips were barely warm and they were very tight with the portion size. Seniors meal portion is smaller than a child’s. Would return for drinks only

Since the recent refurb in April 2024 the pub has improved in some areas. The decor is much better now, more modern, and the condition of the gents toilets has vastly improved. There is now an undercover seating area outside with heaters and a bar, with a large TV. The staff seemed pleasant, but the service was still a little slow. For food, we tried the hunters chicken which was okay, but it wasn't amazing. Our verdict on the chips was that they weren't great and the portion size was a bit small. The meal was also advertised as having onion rings on the side; so it was a bit disappointing when the meal arrived with just two small onion rings that unfortunately had little flavour. Overall, a nicely presented pub now, and a place I'd recommend to have a drink, but the food and service still needs some improvement.

Great place to meet up with friends

Great beers, friendly staff, extremely busy on a saturday took a long time to get served so bought 2 beers at a time to save queueing

I went to the Hoy tonight, fantastic atmosphere due to the Football,I watched the game in the new Area outback a was served by Kyley and Miguel who were both outstanding.I highly recommended this pub.

Went here with my family for lunch on Wednesday and had such a good time. The staff were helpful and the food was great. We were next to a table where they were playing bingo and one of the staff, Phoebe, made it look really enjoyable. She came and spoke to us afterwards and couldn’t have been friendlier. Will definitely go again and maybe give the bingo a go!

Brillant experience, great service with good food. Would definitely come again and would recommend the new outside experience

I often come to the Hoy to meet up with a friend for drinks. The staff are always friendly and the atmosphere is perfect, I recommend the small plates to snack on too. Shout out to Leah Phoebe and Debbie who always have a smile of their face.

I have been coming to the pub since I was a boy and I love every visit. I am impressed with this lovely refurbishment, and look forward to the summer outside. The staff are always friendly, Phoebe and Leah especially. Love this pub.

Referb looks amazing Dan is brilliant at his job perfect place for a quite pint or good old piss up and it’s only at the bottom of my road what more could you ask for

Sad to say, food was terrible as if it had been reheated. Decor is really good. Service, over charged us on the bill. Pleasant enough people. Would go again just not to eat.

Fantastic pub and Awesome staff,love going to the Hoy, they've just had a massive refit and it is amazing,the outdoor bar is out of this world and the homemade pizzas are really tasty,can't wait to watch the footy this summer in the garden on the big screen that they will be getting very soon. Highly recommended going there.

Had a fantastic night .. great entertainment and brilliant service always with a smile especially Kyley it’s our local from now on

Went to check out the refurb, looks amazing! Had the fajita pizza that I can highly recommend

Had a meal in here just before it closed. Thoroughly enjoyed the food and had a great atmosphere. Great value for money if eating with the family. Looking forward to coming back after the refurb!

Updated... was 5 stars... then 3... now 4. Better ambiance than the last time, food acceptable for the price, drinks a little on the pricey side, but a better place than in the recent past for a good catch up and pint

The hoy is my go to place on a Sunday, a great venue for food and to watch football with your mates. Staff are always accommodating and will do anything for you. Shoutout to Julian and Leah for being very welcoming and giving us a great experience.

Always a great welcome from Team Hoy , great atmosphere, friendly service and fabulous Sunday roast ! Even through the renovations The Hoy is the go to pub in Benfleet ! Well done Jill, Leah and all the team

I come to The Hoy every Wednesday for senior bingo and always have amazing service . It is such an enjoyable afternoon and the food and company is top notch ! The staff are always so attentive and go out of their way to help all us oldies . Cannot wait for the grand opening after the refurbishment . Special mention to Phoebe, Austin and Leah

I will give this a good review when management stop discriminating the four legged friends. It can quite easily make the bar area dog friendly but chooses not to so we never go

Decent atmosphere, nice table booked for lunch and a few drinks.

We met the family at the Hoy and Helmet for lunch. We had a very warm welcome from Charlotte. The pub was busy but that didn't stop us from having great service. Our food order came out quickly and piping hot and was very enjoyable. We had a lovely time and will be back again soon. Thank you!

Our family visited the Hoy & Helmet yesterday to celebrate my Dads 85th Birthday. From the moment we arrived to the time we left all the staff were very accommodating. There were 10 people in our party and we all had starters and roast dinners. All the food came out at the same time piping hot and to a very high standard. Thanks to everyone at the Hoy & Helmet and we will definitely be coming back

Ok for a drink but do not eat in there as the food was disgusting

Went along for my first pub quiz here with a friend having booked a table. Ordered drinks using the app which was easy and quick. One server was lovely, the other was miserable as sin. The quiz was awful!! The man among the questions couldn’t read properly and mispronounced every other word, making it really difficult to understand the question. Customers had to keep shouting out the correct pronunciation and he had to repeat every question three or 4 times. Also, his mic kept cutting out. He also had the voice of a hospital radio DJ which was infuriating. The winning team were clearly using their phones as well. Shall not bother in future.

This is my new fav local pub. Feels like the pubs ive been to in cornwall

Comfortable old pub, good food and nice big open fireplace

Google still shows this as “dogs allowed” but it might not be possible for the pub to change this. so just a warning to any other dog owners, you can sit out in the beer garden but not bring them inside.

Both meals were very poor. Lasagne was burnt with garlic bread just soaked in butter not toasted, scampi /chips ok but peas cold. One slice of sliced bread and butter £1-49. . Disgusting. All in all £21-93 wasted. ! Will not be returning.

Absolutely brilliant meal at the Hoy today. Excellent service - we were a group of over 10 including a New born baby!! The staff could not have been more helpful. Debbie was amazing - so efficient and friendly. Well done the Hoy for a fantastic time

Fantastic evening Very welcomed Homely environment Special shout out to Debbie/Debby for helping us with our newborn

Lovely night watching the football, but too crowded, bars way too small, takes ages to get a drink. Bar maids do their best effort always

This is a smashing old pub with lots of lovely atmosphere. I go along every few weeks or so to meet up with my mate and we sit in comfort, outside in summer and very much inside now, nattering away. If you are in the area well worth a visit I think

We had an absolutely fabulous time! Great atmosphere and Charlotte went over and above to exceed our expectations; super-attentive service!

We had a lovely meal here. The staff were amazing and very good value for money . Will definitely be returning

Having looked at previous reviews, all I can say is that our family came on what maybe an unusually bad day for this restaurant. However, it was dreadful and we certainly wouldn’t risk going back. We had booked the Christmas meal and half of us had gone for this whilst the other half decided to have steak. We had starters to begin and most of these were thought to be really nice – particularly the prom cocktail and the soup. it was the main course that caused the problem. However hard we tried, we could not find one item on our Christmas dinner plates that we thought was well cooked. The turkey was reconstituted soft rubbish, the roast potatoes had been left standing around, the tiny piece of stuffing was solid, Brussels sprouts were completely mushy and overcooked, parsnips were undercooked and the sausage was only just Knott raw. To give them l due,, the staff are really nice and refunded us the cost of the turkey dinners but we went away feeling hungry and had to find a cup of tea and cake elsewhere.

Couple of beers before trip to London excellent pub