The best restaurants in Braintree East Braintree East of England

It once was a nice Italian chain-restaurant with a good kitchen which I visited every few weeks. Sadly that has changed dramatically over the last few years. Gone from good to bad to worse. Unfriendly waitresses, soggy, overcooked spaghetti for £18, and a salat I wouldn’t dare giving to my hamster was the upshot of my last visit. It will remain my very last visit. The manager did his best but not even he could save the evening. The restaurant is a poor shadow of its former glory. It’s a shame what greed can do…

Very good food. Food was served very quickly. Service was excellent.restaurant was very clean and well presented. I would recommend to anyone

Terrible branch, if there is a mistake regarding the online order you cant get through to rectify it. Rather than answer the phone and ask you to wait they hang up. The excuse is they are busy. As customer service goes there is none! The branch is totally mismanaged. As for google asking what I got, the answer is, it turned out to be nothing, although I did order dinner! Recommend you think twice and order elsewhere!

Absolutely appalling service and products, food looks like two weeks old and tastes disgusting, just waisted £40.00, would not advise my family or friends to waist time and money over here. I included pics in a first pic is what it’s so called grilled cheese sandwich 😂

Meat chip box cold plain no sauces witch asked chilli garlic meat rotten chicken burger hard no taste chips cold solid burger like dog meat cold hard chips cold solid very poor food will not use again

Nice quick service, all of the food was correct and warm when it arrived, the waiters aren’t in your face but are happy to help whenever

A 25 minute wait…for a cup of tea. And the scone was dry and stale. The cafe was incredibly busy, lots of people complaining about the wait time. All the waitress said was ‘we don’t have enough staff.’

Fantastic and adaptable yet expensive drinks and food. Decorations are always outstanding and is great for drive through or eating in.

Perfect service , great price , amazing and tasty products will definitely visit again and again High standard for a pop up shop in Braintree village

My son had his 6th birthday here as his pizza making party, Good value at 14.99 per child. They got doughballs and veg for starter, then made their own pizzas for main and then ice cream for dessert with unlimited squash. The kids loved it and the lady showing the kids how to make the pizzas was great I think her name was Nok ? She was so good at keeping them engaged and making sure they all joined in and had all the toppings they needed. Parties are mon to Thurs which I think was a great thing as the kids were going in and out of the garden area while waiting for pizzas to cook and think other diners would have been getting annoyed if this had been a busy day fri/weekend. So happy we chose there And contemplating booking the adult pizza making lol!

Ordered the double melt classic meal. Was quite quiet and coming up toward closing, but no excuse for serving a lukewarm meal. Took it back and they cooled a fresh hot one. Strangely enough the BK at Octagon park don't serve the double melt

Terrible branch, if there is a mistake regarding the online order you cant get through to rectify it. Rather than answer the phone and ask you to wait they hang up. The excuse is they are busy. As customer service goes there is none! The branch is totally mismanaged. As for Trip Advisor asking what I got, the answer is, it turned out to be nothing, although I did order dinner! Recommend you think twice and order elsewhere!

This was absolutely butt cheeks. The food was way too greasy. The workers were eating the ready food. My whole order was wrong. I asked for a BigMac but they gave me chicken tenders. Absolutely embarrasing. Outrageous! If this happens again I will be calling melgizy!