The best restaurants in Braintree East Braintree East of England

Nice welcome and lovely meal. Good service, our waiter was Mickey who was very polite, attentive and very helpful with helping us sort our payment voucher. Would recommend and will definitely return 👍

Collected the order. This was pathetic, a few shreds of broccoli. Why?????? I am so confused because I paid almost £4 for this!!

Pizza was stone cold and terrible

Absolutely appalling service and products, food looks like two weeks old and tastes disgusting, just waisted £40.00, would not advise my family or friends to waist time and money over here. I included pics in a first pic is what it’s so called grilled cheese sandwich 😂

I visit this store frequently as I live in the area and have always had a good experience for many years but last evening, 28th, I bought a few jellycat purchases for family that were Christmas presents and got outed by the shop assistant as I approached the till with them…..oh here she comes with her expensive teddies…..I laughed it off at first….and said they were gifts for my niece who collects them…..then the lady was laughing and discussing my purchases loudly with her colleague…..”oh only a small gift” I actually found it extremely rude……and actually none of her business what I was purchasing……I was polite but furious as I left the store…..who are you to criticise me for spending money in your shop? Would you speak loudly like that about someone who had bought a load of plants?? I was disgusted and really annoyed!! Not the stores fault but her and her colleague should learn some manners! It’s put me off coming back!! I was in there at around 3-4pm……learn some respect! Not impressed…..!

A 25 minute wait…for a cup of tea. And the scone was dry and stale. The cafe was incredibly busy, lots of people complaining about the wait time. All the waitress said was ‘we don’t have enough staff.’

Meat chip box cold plain no sauces witch asked chilli garlic meat rotten chicken burger hard no taste chips cold solid burger like dog meat cold hard chips cold solid very poor food will not use again

Fantastic and adaptable yet expensive drinks and food. Decorations are always outstanding and is great for drive through or eating in.

Perfect service , great price , amazing and tasty products will definitely visit again and again High standard for a pop up shop in Braintree village

Pizza wasn't cut just a whole pizza

Ordered the double melt classic meal. Was quite quiet and coming up toward closing, but no excuse for serving a lukewarm meal. Took it back and they cooled a fresh hot one. Strangely enough the BK at Octagon park don't serve the double melt

This store is absolutely disgraceful…the customer service for this store is very very very shocking! The manager SHAM lied and said a refund would be there within 2 hours 2 days ago. I then get an email at 4:20pm stating it will be within 3-5 days. Lied to get me off the phone and then when I called and had enough of their bull I stated I wanted my money dropped to my house and was met with laughter and also stated he didn’t say that! Why the hell would I be calling?!!! Kept being put the phone down on and I continued to call u til they answer and then they put the phone down!!!!! Fuming ain’t the word! Someone needs to sort this store out! Never will I order again!!!!!!!!!

Was delivery. Had items missing yet again. So bad I have been banned from claiming back refunds from Uber Phoned restaurant this time around and short story was accused of lying and stealing. Good job KFC 🤬