Once again visited this amazing restaurant with the usual fantastic atmosphere wonderful staff and exceptional food never never fails to disappoint
The steaks cannot be beaten anywhere,the sides always come out hot and plentiful and excellent value
Can't wait to next time,
Nan bread looked like it had been cooked in a microwave and had a weird taste. tikka masala was very sweet, majority of us did not enjoy our meal and would not order again.
This was my first visit and it was fabulous. I did find the place hard to find, however, it was very close to Jarrolds on Exchange Street! I received a very warm welcome and was offered a choice of where to sit, opting fo in the window. My vegetarian dish of butternut squash tarte tatine was adjusted for my preference and together with the side salad was absolutely delicious! Atmosphere very comfortable and service by Thereza excellent! Service charge added on the bill.
A very mixed experience!
I have reviewed others experiences and their feedback and have thought long and hard about what to write without subjecting myself to the abuse from Tim R on the back of an honest appraisal.
I will keep it factual and without bias.
The food in the main was very good, but it was the attitude of staff that really upset me. It is a little bit pricier than other establishments in the area, but the experience and ambiance is possibly worth it. The locals in the front bar add authenticity, were they paid actors? At least one was working toward their Equity card (I have some insider knowledge……I was there with some others “in the business”)
We did have reason to make a very discreet observation when asked how the food was. A complaint was made by the recipient of one of the meals. One of our party was about a third of their way through their steak. Marbling is perfectly OK and accepted as rendering down to add perfect flavour to enhance the meat. A thick line of gristle less so. This was met with shrugs, rude back turning and glares from the chefs. Not very professional and merely an attempt at intimidating us.
I cannot begin to think whether or not this is a learnt trait. Nature or nurture?
Where was Mr Tim…….nowhere to be seen……was he dealing with another parking fine? I am at a loss!
Poor show Tim……..we have spent plenty of time and money in your establishment. Seeing more recent feedback, perhaps your time is up? Kindest regards.
No doubt your keyboard warrior skills will soon come to the forefront in the reply below. I would put a 50p bet on it.
We were served by Paula and Mel was also on shift. Both members of staff were amazing with our disabled daughter and another customer who clearly has high functioning Autism. Both members of staff, got down to give her eye contact and nothing was a problem. They both had positive faces and smiles, making both my daughter and the other customer feel very welcome, calm and included. This behaviour is very refreshing and welcome and unfortunately very rare. We appreciated there kindness very much, thank you, Paula and Mel.
We went to the Copper Kettle for an all- day breakfast and the food was delicious. The service was extremely good. The waitress and chef were very accommodating to the changes we wanted to make to the meals, (seed oil free). We would definitely recommend other people to visit and sample the great food and service.
Good variety of food options on the menu and good quality food. Given the name of the establishment, we were slightly disappointed by the wine list, as it only had a relatively small selection from which to choose and the list itself was very poorly printed. They do however have a good range of cocktails, which were very nice. Seating upstairs much quieter than downstairs