Fantastic dinner here at Bartellas with a small group of friends.
Waiting staff spot on, there when needed and in the background when you need some time..
Food was amazing, freshly cooked and even though we had a couple of ‘fussy’ friends, nothing was an issue.
Restaurant of choice for us all and although we didn’t use this time, we will certainly use the hotel to make this a nice get away venue.. 5⭐️⭐️⭐️⭐️⭐️
We went for dinner with friends, and the ambiance was nice. The food was quite good, especially the starters. The service was a bit busy but it was worth the wait.
It was not our first visit and we were used to top quality food and service. We were disappointed tonight. Food was wonderful as always. But service was s bit slap dash. We asked for an espresso at the end of the meal and gave up after more than 10 minutes wait when all tables around us were being served. When we paid we were explained that there is not such a thing as a coffee, it only comes a dessert etc. We gave constructive feedback making it clear it was not a complaint and we were told that we were the one to blame for the poor service experience.
So… food? Wonderful. Service? To be improved
262 High St, Berkhamsted, HP4 1AQ, United Kingdom, England
Had a lovely evening meal with my family, it was our first visit and Sam + the team made it exceptional! Answered all of our questions (we may have had too many) and was very helpful. Keep up the good work!
We've been coming here for years so already know how good the food is and how friendly the staff are.
I just wanted to mention how particularly good the food was today, especially the chili which was the best I've ever had..
Love this place
High Rd, Roydon, Diss IP22 5RU, United Kingdom, England
My perants dined at the whiteheart last night to celebrate their 58th wedding anniversary they were expecting good things, as they always remembered it to be, But sadly they left very disappointed. They ordered scampi and chips and hunter chicken, plates were cold and there must of been half a bag of peas on the plate, and unfortunately the food was shockingly bland and lacked flavour and the presentation lacked skills and effort. Lastly they booked this in advance and got sat bar side on the table near the fire that they failed to keep a light resulting in a very drafty experience. It's a shame to write this, as they have always loved this pub and it was a special night and they were sadly let down and feel the need to express this dissatisfaction in the hope for drastic improvement to be made.
Popped in today for fish and chips to take to the beach and eaten out of the paper (no better way to experience the seaside) The fish was huge and beautifully cooked. Batter was tasty and fish thick, long and flaky......perfect! Chips were great too. So much food even the dog got a bit (and she loved it too) Highly recommended and can't wait to return.
Came in for food this afternoon and the new trainee Zack served me, who was very helpful and seemed to be picking things up quite well! Food was delicious as always, lovely vibe at the bar
Popped in today for fish and chips to take to the beach and eaten out of the paper (no better way to experience the seaside) The fish was huge and beautifully cooked. Batter was tasty and fish thick, long and flaky......perfect! Chips were great too. So much food even the dog got a bit (and she loved it too) Highly recommended and can't wait to return.