The best restaurants in Derbyshire Dales East Midlands

The service is somewhat dire however the food is very good. I would highly recommend the food but not an overnight stay.

Abbiamo pranzato nel cortile di questo locale perché eravamo andati in passeggiata e avevamo un cane appresso. I tavoli sono comodi da picnic, il servizio non è veloce ma rustico e simpatico. I piatti sono buoni, il salmone saporito, le patatine chips sono un tocco da pub che ci ha fatto sorridere. Abbiamo bevuto birra quindi non ho idea se ci sia una lista dei vini. In generale è un buon compromesso per una sosta post passeggiata, purtroppo non adatto in giornate ventose o piovose. La sala interna è enorme e con finestroni sulla vallata e sul ponte romano antistante, ma decisamente meno caratteristica dell’esterno.

This place is in a lovely setting. Unfortunately the service was hit and miss. I and others waited sometime at the bar to be served and seated. There were 3 people behind the bar who seemed to be doing anything else but serve or even greet customers. Some staff seem irritated and distracted. Cudos to one waitress who spotted an error with our order before we saw it! Food was OK.

Was over charged £12.00. Ordered 2 children's Sunday roasts was charged for adult meals. Manager refunded no quibble, but no apology. Ordered turkey and pork, received turkey and beef. Was given a pepper pot with no pepper in it. Manager wasn't very helpful when asked where toilets were. On a plus side, the meal was very nice.

Went on a day out to Eyam 31st July 2024. Went for a coffee at ‘The Nook’ what a mistake. I ordered two white coffees and a cookie to take out and paid for my order. I was the only customer in the shop, but was asked by the young girl serving to wait outside, admittedly it is a small space, but there was no-one else to be served so I was a little surprised. I went outside and stood waited insight of the shop counter as I wanted to pick up my order as soon as it was ready. The young girl did not even start my order and then a few minutes later another customer went in made an order was not asked to wait outside and the young girl immediately started her order, I was clearly still waiting and I saw the young assistant look at me several times. Then an older middle aged dark haired assistant entered the shop, she made conversation with the customer being served , who was still being served by the young girl but neither made no attempt to serve me, even though I was clearly visible to both of them. I waited until their customer left and re entered the shop. This was very poor customer service. I asked why the customer who came in after me had been served before me and that I intended to post on line this poor customer service. It was only then that the younger girl said ‘Sorry for your wait’ and pushed the cookie I had ordered towards me on a plate but it was the aggressive verbal abuse of the older assistant that was very concerning she screamed ‘If you do that I will loose my Job!” I advised that was not “My problem as I was the customer “ The young girl offered to return the cost of my order , but I refused this. The older assistant then shouted at the young girl “what did she order” I advised that I had ordered two white coffees and a cookie to take away. I was very concerned at how she verbally abused this young girl , I could see she was afraid of the older woman as she had moved away from the counter and was visibly weeping. The older assistant immediately started to dispense the coffees from the machine, but while she was doing this she continued to verbally abuse me screaming that she was a customer too? and that she had to do everything including cleaning and that I needed to tell her manager ? It was only at this point with no apology or in any reasonable tone offered to refund my cost for the coffee , I refused this aggressive offer , she then finished one of the white coffees but she did not put any milk in the second coffee , but did aggressively push a hot black coffee towards me over the counter, when I asked for milk she tutting and continued very aggressively in both manor and body language. I left the shop and saw the young girl go into the bar on site and I went in to see if there was a manager on site. There was a female who was very helpful and very apologetic for what I had been subjected too and she gave me the managers name and phone number. Then the aggressive female assistant come into the bar I asked that they stopped her as I felt intimidated, but both the young girl and the female bar assistant did nothing to prevent this aggressive woman from coming into the bar , so I left . A short time later the female assistant from the bar approached me and advised that her manager was arriving shortly but even though we had not even finished our drinks we had decided to leave and would not be waiting for what I feared could be even more abuse. This experience of this abusive assistant is totally uneceptable I am very concerned that if I had been an older more vulnerable individual it could have been much worse as I did feel physically intimated. I f my grandchild had been with and subjected to this level of aggression I would have had no choice but to report the matter to the police. I also feel any management of this site have a duty of care to the other staff she works with. I understand retail staff have very difficult jobs and can be subject to abuse from entitled customers, this post is not about that and I rarely post anything on line. I have posted this as I was subjected to poor customer service which would have been resolved by a professional apology. It is the real concern I have that this individual is dangerous, not just to customers but to the other staff she is working with I hope the others working there are OK .

Visited today for coffee and lunch with my husband and dog. We were shown to a table in the side room which is dog friendly and it was fine, if compact. We had a toasted sandwich and a normal sandwich. The bread was fresh, plenty of cheese filling but would have liked more ham too. Nice side salad to accompany the plates. However no salt or pepper on any of the tables and no-one asked if we wanted anything or how our meals were. Coffees were fine.What I don't understand is why a family of 4 without a dog were showed into the same area rather than the other side of the cafe, so it did get very claustrophobic.

We done leave a review each time but we have a dominoes fairly regularly. Aside from arrive late on delivery once we haven’t had a poor experience at Matlock. The pizzas an are cooked spot on, and the staff are really friendly on collection. Tonight no exception.

Waited a while for our drinks then when they came didn’t want to stir them as spoons were filthy and stained heavily like they being digging potatoes previously. Doesnt take much to clean cutlery properly more effort could be made. Put us off the drinks when the spoons were so dirty.

Charged me for our meal twice and have not refunded

We had the mini fish chips and mushy peas. The portion was more than adequate. We sat in as it was quiet. £7.00 a portion so good value. Cash only which wasn’t a problem for us.

We’ve visited many times over the years but not so much recently. We enjoyed ciabattas, egg custard tart and drinks. Really couldn’t complain about anything. Food nice, restaurant clean, friendly staff. Will definitely visit again.

Unable to have an ice-cream as we don't have any cash... didn't bring a card with me and I have my phone and I can use this anywhere around the world except...Matlock Bath..

Excellent B&B situated in a stunning part of the countryside. Many walks easily accessible from the doorstep. Room clean, comfortable and spacious with TV, WiFi, tea/coffee and still water. The pub was friendly and very welcoming.

We waited half an hour and we didn't get our food,eventually one of my family members went to the front desk and said we hadn't got our food,we then got it very quickly,they forgot our order and didn't notice,the tables very messy and dirty,wouldn't recommend.