Domino's Pizza in Derbyshire Dales

Went in Saturday 9th March 4-15 ish . How rude was the younge man behind the counter!! Food OK but next time i fancy pizza I will go else where.No Manners at all never said thankyou no smile nothing!

Wedges completely undercooked could not eat them. Pizza really thin / flat from this Dominos, like they don't use enough dough. me and my partner both feel sick after our meals. Delivery driver was nice though.

Need to take out food, not that many chairs to dine In.

I’ve had a couple of dominoes from Matlock dominoes and to be fair, most of the time it’s spot on. However, sometimes when I order my pizza it doesn’t seem to be as fresh as you would normally expect and the base lacks in sauce. Next time please lather the base is sauce as you should do with every pizza. Cheers.

Delivery took 1hr 40mins - over an hour longer than the estimate. Poor service.

Must have had a change in the kitchen. I ordered 4 large pizzas, and the crust was beyond a joke it was something like 4 inches in depth towards the centre of the pizza, thus making little room for the actual toppings. Was .ore like a personal pizza with a massive crust. All 4 pizzas were made the same. I tried calling the takeaway on the night, but got no answer. I'm gonna send pics to head office as they were definitely sub standard. I feel extremely cheated. I order from here regularly so will be interested to see if it was just a one off.

Just ordered over the phone with Danny at the store for a delivery to my Truck... Delivered within 20 mins !! Food was piping hot. A fantastic service from Danny@ Domino's Matlock.

Have ordered from here several times and approximately 50% of the order have had something wrong with them. Today I ordered a Pizza to be delivered in my lunch break. After the slot was missed I called the shops number but got a mobile phone message telling me that the phone was unavailable and to send a text message. When the pizza eventually showed up over 20 minutes late it was stone cold and I no longer had any of my lunch break left to eat it in. I advised the driver of the issue with the phone and he said he would let them know, but an hour later the phoned the number was still not working.

Several times we've ordered from here. They always seem to be lacking in cheese, so we tried paying for extra cheese... this made no difference and still the same short on cheese pizza...

Food didn’t arrive for over an hour and half, and as you can imagine turned up stone cold. Was given an email address to contact for full refund but no reply & no refund. Avoid ordering from here

Delicious food, still piping hot when we got back to the hotel. Chicken Strippers, wedges and a personal ham and pineapple pizza. Didn’t have to wait long for the food to be cooked. Great eating experience

Best dominos in Derbyshire. Staff are so friendly and the deliveries are always on time.

Standard Dominos, unfortunately they don't deliver to the village I was in but that's understandable and it's not far to drive to do a collection. There's free parking spots outside for you to pop in quickly if you're lucky.

Excellent the manager Danny was excellent really friendly and kind to my daughter good food good service

Great place for pizza. Our pizzas was tasty/hot/delicious. The staff need some lessons on customer service though.

I went to order a pizza and the phone boy Alfie Lavelle offered me his special sauce I obviously declined but the after I said NO he started to shout racial slurs at me Being Japanese I found this greatly offensive Let’s just say I’m never coming back to this establishment and you shouldn’t either

Good quality pizza's, delivery staff always friendly and we never seem to wait long on delivery. Always reliable

Ordered a pizza after taking 45 minutes to arrive when the ordered stated 21-34 minutes pizza came with wrong toppings so rang for a replacement with the right topping when the replacement arrived they asked for the pizza with the wrong toppings back, I asked the driver why as they can’t re sell so just seemed very petty and he said to put it in the bin, the replacement pizza was undercooked and had very minimal toppings so couldn’t eat very disappointed and won’t return

Poor floury pizza, wouldn't recommend.

Disastrous, bloody awful. This Alfie guy gave awful service and offered a special sauce and said it was half price... idk what it was but it was bloody salty and made the pizza rather stodgy. Very disappointed

Worst pizza I have had in years, purchased a hot and spicy, no meat what so ever....7 pieces to be exact and loaded with onion, for a meal deal of £13.99 I expected more than this. Really disappointed considering paying for a supposed quality dominos pizza. Feel ripped of for what I paid

Rang for a delivery but was told I needed to use the app, so I did, went round to collect my order because the app wouldn't let me have a delivery to find the staff didn't know anything about my order. Hopefully this is just teething problems. The food is really good though.

My order was a little late due to them being absolutely snowed under and very short staffed, but they've been the definition of service with a smile. Props to my driver too!

Me and a couple friends walked down to get a couple pizzas. Upon paying, they told us they didn’t accept cash… so i attempted to pay with apple pay… they also didn’t accept contactless!!!

Never been in. Only like my wife's pizzas

Ordered under the impression that the food would be here within 40mins, it's now an hour and a half later and it's just left the store. No one is answering the phone in store so I couldn't cancel the order. I should have just made a roast dinner, it would've been at the table sooner!

Despite advising them where I live, every single time they fail to find my house. Cold pizza on 3 0ccassions now. Will not e bothering anymore.

Pizza was very tasty. would of liked to have delivery but there wasn't an option for lickpenny caravan site so had to collect. Wedges very small portion meant for 4 people, we had 3 each and there was only 3 of us.

Absolutely disgusted ...can't pay cash? I work with people who have disabilities and they don't have the pleasure of having a bank card ...only cash...to be told you can't eat there unless you have a bank card is ridiculous...welcome to this pathetic cashless society...fuming is an understatement

Stopped off here to get a quick takeaway Served quickly and efficiently Pizza base was a little stodgey (should of got thin base) and pizza was average in taste- not much sauce and cheese on the base , so wasn't the best but was ok. Cookies were really good and soft melted inside.

Great pizza. The delivery drivers are the best 👌🏻

I appreciate the effort that dominos are going to to keep food provision going during this crisis. But that doesn’t excuse getting undercooked, cold, later arriving and still expensive pizza. Used them a lot previously for ease but after this last experience I will not going to use again.

Great service, the voucher we used didn't work on the website but we called them and the lady sorted it out no problem. The food was outstanding, it came hot and very fast. Worth every penny.

Pizza was smothered in tomato puree and garlic bread and was not cooked going down hill this place should of ordered from pizza point at least it would off been cooked and half the price

Pizza and delivery are fine BUT. Twice I have not received to Diet Coke that comes with the deal and when you tell the delivery person this ( not their fault I think) they say I’ll get refunded on the next order Never happened. Won’t be a next order if they dot get me the two bottles of Diet Coke they owe me

got a delivery multiple times, staff were helpful with problems. pizza was good every time.

Good value staff very friendly will take time out to explain the best meal deals. Good freshly made pizza good service all round.

ADAM WAS AN ACTUAL UNIT one issue... no cheese on out pizza= sadness city

We called in to domino's on Tuesday evening for two medium sized pizzas, a cheese and tomato, barbecue chicken. My husband paid for the pizza and queried the price, because it seemed far too much. He didn't mention the price until the next day. When he told me how much we had paid, I looked on their website to check prices. On a Tuesday its buy one get another free! We had paid £30.47.. I phoned up and questioned this, they agreed that I had been overcharged. They have emailed headoffice and I am still waiting for a refund and phone call from Head office. I understand mistakes happen, but it's now Friday and I haven't heard anything.

Can't really complain first time we ordered we was missing items. However this time no issues. Food was good and delivery quick

tried to order food from 3 different stores and they all said the other store covered my area but none did, poor result to wanting Domino's pizza

Have been ill as a family twice from this place ... needs food hygiene to take a look

Had 2 takeaways now One good one bad I understand the difficulties of training new staff but a chain this size should not be making these rookie mistakes, it’s not cheap so let’s see some more consistency and quality please

Pepperoni pizza was great, as is usual with Domino's. But the Vegie Supreme had more tomato paste base than topping, virtually inedible. Guess a new outlet needs time to bed down?

Went to Domino's yesterday and ordered pizza to collect. Staff were very friendly, both pizzas were ready in 10 mins, fresh out of the oven. Great service, fresh food in no time, and the warm cookies were great too!

Pizza arrived and Luke warm . Ice cream and sides left of order . Offered free potato Wedges on the house as mistake was theirs . We will try again .

Made a mistake on the order, rang to change within a minute of the order going online to be told the pizzas where already in the oven. Spoke to the the assistant manager he was full of attitude. My advise go to pizza connection..

Would recommend spending 15 minutes and driving to the clay cross dominoes until this one gets their act together.

Amazing and tastes fab only they dont know where Bakewell is wish they dilivered to Bakwell

Ordered the 2 for Tuesday pizzas as seemed like a great deal. Website was easy to use and the delivery arrived when it said it would. We ordered 2 different bases with different toppings and both pizzas were spot on. Only reason I didn't give 5 stars is because they weren't overly hot, I would of expected them to be a little warmer than they were.

Don't rely on texted messages to say when pizzas are ready, it's not accurate at all. Had to wait 15 extra. No point in the messages if they are not accurate. Also the pizzas were sloppy ( too much tomato sauce) and the toppings were just thrown on the top with no cheese over them t. This meant that all the toppings dropped off before you could eat it. Rubbish and expensive

If you like burnt food, cold food and missing items... Order from here 🤮