GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 133 opinions finded in 1 websites

site_photo4

Nº 459 in 488 in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheese
Score
OpinionsNoteGoogle1333.4

comment_iconOpinions

Is anyone actually washing their hands in between odours it fairly loose now. Not very clean at all.

site_logo

Barry Donnelly . 2024-11-09

MORE AT Google

Great kebab, top people in there too👌🏽

site_logo

Jack Mather . 2024-11-05

MORE AT Google

After a few drinks in Matlock town, called in to grab some dinner, ordered 2 kebabs.. price didn’t quite match the order and prices on the menu, never thought to question it, the other half did have a few specific requests. Got home to eat our dinner to find out the bag was full of food we hadn’t ordered! But had been charged for!!! As for the restaurant itself… If you saw the conditions of which your food was being stored and prepared in… you’d think twice about ordering from here!! Witnessed the “cook” drop a bag of fries all over the floor pick them up and put them in the fryer!! Will never eat from here again.

site_logo

Megan Cooper . 2024-10-07

MORE AT Google

LOVE IT FAV PLACE AND TH CURLY FRIES 😩😩😩

site_logo

Millie Else . 2024-07-30

MORE AT Google

Ordered 2 different pizzas on the 2-1 deal, both were wrong when delivered. Rang up to try and iron it out, and I was met with the staff telling me it wasn’t possible and to call back later to get it sorted out. Call back later, and I’m told to wait another 20 minutes for the boss to come back, after which he’ll give me a call. I never got the call, or my money back. Go elsewhere.

site_logo

Kyle Hall . 2024-07-26

MORE AT Google

The most delicious pizza I have ever eaten, the hot sauces are great, the drivers are very fast, my food arrived 15 minutes after I ordered it, I recommend it to everyone who comes to Matloca.

site_logo

Bekir Arslan . 2024-07-20

MORE AT Google

We want a refund u took our money and then closed give our money back tossers

site_logo

callum stone . 2024-07-13

MORE AT Google

It was a very delicious meal. 🤗😋

site_logo

Emre Arslan . 2024-05-01

MORE AT Google

Lovely pizzas. Great service. Chilli sauce amazing???!!! Worth a visit!!🤤

site_logo

Hannah Green . 2024-04-27

MORE AT Google

Very nice pizza, staff and drivers really friendly. Would recommend to anyone visiting Matlock!!

site_logo

recking1976 conquest . 2024-04-27

MORE AT Google

Best pizzas and kebabs in Matlock

site_logo

ali kaya . 2024-04-27

MORE AT Google

Best pizza I’ve ever had also chicken kebab with home made chilli sauce is just to good !!

site_logo

Ömer Bal . 2024-04-27

MORE AT Google

Asked for thin base pizza and came deep pan also paid for extra cheese and very little cheese on both pizzas as buy one get one free but not really anything free as you pay extra 3 pounds more than there other establishments

site_logo

Desmond Mairs . 2024-02-23

MORE AT Google

Probably the worst pizza I’ve had from a take out ever. Instead of a 2 for 1 still expensive con, perhaps try to make just one that’s nice and to the order. Terrible quality ingredients thinly spread over a soggy mush base. Domino’s knocks them out of the park unfortunately.

site_logo

John De la Haye . 2024-02-04

MORE AT Google

Ordered food paid for extra pepperoni but didn't get it on the pizza . Poor service

site_logo

Julie Critchlow . 2023-11-17

MORE AT Google

Dreadful. Stale chips, tough meat and covered in sauce despite asking for it in a pot. Completely inedible went straight on the bin

site_logo

Claire Pugh . 2023-10-08

MORE AT Google

Made me very ill not good not good at all.

site_logo

Terence Sellers . 2023-05-29

MORE AT Google

This place does the best kebab I ever had (take away kebabs). Everything is very fresh and the guys who work there are quality people. I would give 10 stars if possible.

site_logo

Matheus Da Silva . 2023-01-14

MORE AT Google

Ordered £20 worth of food from their website, and waited 45 minutes before checking the website again which said it would be another 30 minutes. 2 hours after placing the order I rang the store. They put the delivery driver on the phone, who claimed the food had been delivered, called me a liar and thief and slammed the phone down. I have 24-hour CCTV at my house to prove it wasn't delivered. No way of getting my money back. Hope this place gets shut down. Do not buy pizza from here, no guarantee you'll get anything.

site_logo

Daniel Roosa . 2023-01-05

MORE AT Google

I ordered a chicken strip wrap with lettuce and mayo, i received practically a lettuce wrap with mayo. I also ordered a special salad that consisted of half a box of onion, more lettuce and two pieces of tomato. I might as well have just ordered a salad, £20 was expensive for just one salad..

site_logo

Keelie Marriott . 2022-12-04

MORE AT Google

Ordered 2 steak special kebabs, they arrived as normal, started eating the food, found out steak was off! The smell and taste was horrible. Rang to complain and was told the steak was fresh today, never got to speak to the manager just heard him shouting its fresh and whenever the girls on the phone asked if I wanted a refund he shouted no refund its fresh! Ended up settling for pizza as a replacement.

site_logo

Sarah Smith . 2022-10-22

MORE AT Google

Nice food but if you order take out, there's a minimum £28.40 order fee, irrespective of little how your order is !! No information given whilst ordering, in fact your order total shows a reduced amount. Nearly £30 for 2 small kebabs, delivered !? Wouldn't mind so much but, been a regular customer for over a year. Rang and spoke to the owner, zero interest ! Avoid.......

site_logo

paul kirkham . 2022-09-27

MORE AT Google

Had 2 pizzas from here on Saturday night, quite expensive at £7.90 for a 7 inch margherita, looks like we could have got one free if we ordered online and collected, really nice though. You live and learn 😂

site_logo

Robert Scriven . 2022-08-25

MORE AT Google

Where do I start? I ordered a pepperoni pizza and a Donna kebab but when I got them there was no cheese on the pizza. I asked for them to get me another one but they refused and told me to get out. Although I like the new sign xx

site_logo

Niamh Mellor . 2022-07-28

MORE AT Google

We tried to order online but the website doesn't seem to let you customise your meal the way we wanted, so I phoned the order through, unfortunately it is cash only for phone orders. I can't fault them for their delivery, very quick and the food was hot, but that's as good as it gets! The kebabs we had were small portions, they managed to get one order wrong with pitta instead of nan bread and I was a little surprised to find that a mixed kebab is just doner and chicken, not much of a mix there? The doner meat was very bland and most of it ended up in the bin. We won't be ordering again.

site_logo

Chien Enrage . 2022-07-28

MORE AT Google

I ordered a pizza with no cheese and then the toppings as the person who I ordered for us allergic to cheese and we asked to get the pizza changed, they then told us that they couldn’t even though we had put in the instruction box to not put any cheese on the pizza and they still proceed too. My partner then rang them up and then still tried saying we didn’t do this or that and then started to give us cheek, started being sarcastic and then started swearing at us both over the phone! Absolutely distraught with the customer service, rude people and always stare at you’re legs when you walk in the shop. Needs new management. Learn how to do you’re orders right!!

site_logo

Tiegan McAndrew . 2022-05-14

MORE AT Google

first time ordering, very efficient with specific dietary needs, they deliver promptly and very vrry tasty. I will be ordering again. highly recommended.

site_logo

mr orange? . 2022-04-23

MORE AT Google

I am really fussy about pizza. This was so tasty, especially for a vegetarian pizza. Delicious, actually sweet pineapple, fresh, so fresh onions and green peppers. They listened to the request for no mushrooms and there were none. A tasty base that was enjoyable, even the crust itself. Didn't skimp on the base sauce, nor the toppings and arrived super fast. So glad we have found them as Wirksworth is a little lacking in occasional treats. Thank you Pizza Point!

site_logo

Mise White . 2022-04-23

MORE AT Google

Dont order from here they are so rude when you put in a complaint about your order they dont want to handle your complaint i will never order from there again

site_logo

Louise Lawson . 2022-01-02

MORE AT Google

Nicest kebabs in Matlock, always happy to customise order and food cooked well.

site_logo

F C . 2021-11-02

MORE AT Google

Had their doner kebab today. excellent, one of the best

site_logo

Sarcasm God . 2021-08-30

MORE AT Google

Prices were very reasonable and the food was very good considering we drove for 30-minutes back to our campsite before we ate. the kebab was very nice that I had the only complaint from the other people in my family was wat that the chips are a little powdery

site_logo

Gareth Hughes . 2021-06-18

MORE AT Google

Not great. Staff rude never say hello or bye. Would not go again. Never saw staff washing hands. 🙈

site_logo

Anne Trembath . 2021-03-09

MORE AT Google

I’ve been ordering the special pizza point kebab for the past few years and every time it has been cooked to absolute perfection and all the components have been of the highest quality. When ordering it the standard 40 mins delivery time shows but it arrives on average after 20 mins hot and fresh ! Thank you Pizza Point for being my lockdown luxury at such a good price.

site_logo

Jon Cooper . 2021-02-12

MORE AT Google

Asked for chilli sauce and garlic mayonnaise, then in comments asked them to only put a small amount of chilli sauce on and yahay they drowned is as per usual. Never ever bother to listen to their customers! Food ruined yet again.

site_logo

James Apperley . 2021-01-13

MORE AT Google

Not good at all driver comes with no change..said shop dont have any and then my food was cold not nan bread with my kebab not good at all never will I oder agen..they sit not sent my nan bread up

site_logo

David Cook . 2020-08-04

MORE AT Google

Can YOU READ the names of each BLOCK of FLATS TO GET THE RIGHT BLOCK AND STOP MESSING UP CUSTOMERS ORDER AND ADDRESSES.

site_logo

Katie Dalton . 2020-05-04

MORE AT Google

We have order from here and the Chicken strip wrap was cold called to tell them about it. I did ask for either a full refund for this item or if they could resend it but they point blanked refused. The wrap was full at the top with lettice with the chicke at bottom which a peice of the Chicken fell out and when I went to take a bite of of it it was cold. Will not be going back here again and will be contacting trade in standards first thing on Monday morning as this is unacceptable.

site_logo

Susan Jade Taylor . 2020-03-06

MORE AT Google

Amazing food like one off the best ..Great service come within 20mins

site_logo

Aidan Taaffe . 2020-01-25

MORE AT Google

Spot o . Their Lamb kebab is amazing. Big chunks of lamb salad sauce choice of pitta or nan. Small 5.50 large 7.50. Well worth the money.

site_logo

Lee B . 2019-08-31

MORE AT Google

First time I tried it and the food was amazing... however I thought the customer service was horrendous..... sadly only 3 stars.... try being polite to customers guys.

site_logo

james mcewing . 2019-07-13

MORE AT Google

Right so I made an order, asked for salad on my kebab and didn't put any, when I called up they just clearly refused! Never ordering again!!!😤

site_logo

Ersan Cicekli . 2019-04-08

MORE AT Google

Ordered from here a few times now, we’ve always liked the food. The pizza’s are very tasty (Even the next day cold!) and reasonably priced with the 2 for 1 deal. Delivery has always been on time, even on New Year’s Eve at 7pm they had 10 pizzas ready for a party for us delivered to our door. Don’t be put off with bad reviews.

site_logo

Paul Clements . 2019-03-03

MORE AT Google

Went down very well, everyone seemed to enjoy the vegetarian and meat heavy versions. Ready on time for collection on a busy night

site_logo

Mike B . 2018-08-21

MORE AT Google

Slow delivery service and got the order wrong & overcharged. Won't use again.

site_logo

Caroline Gould . 2018-08-21

MORE AT Google

Tried ringing 3 times to order every time the person on the phone hung up! Customer service isn't a strong point! Wouldn't trust this place with bubble wrap

site_logo

Trent Cass . 2018-08-12

MORE AT Google

Awful!!! Don’t use the food has been out all day and the pizzas are not nice atall

site_logo

Rob T . 2018-08-08

MORE AT Google

We used to come to pizza point every Sunday night for a kebab. All of a sudden it’s gone very down hill... we ordered for delivery a-week a go and they’ve changed everything. Then tonight we thought we would try them again, collecting so we could see what they had done.. however we were later than we were meant to be and everything was already made. We paid £19 for 3 kebabs with salad and extra sauce. One of the kebabs had no sauce at all. One had no salad at all and the other was okay. So because we had collected it and brought it home to eat we opened it up very disappointed. So we rang them to complain, asking for the manager. Who apparently answered the phone.. he simply said ‘ okay thankyou’ to our complaint and put the phone down. Terrible attitude and plain rude!

site_logo

Grace Byrne . 2018-08-06

MORE AT Google

And the award for 'Thee Worst Customer Service' goes to Pizza Point. Rude, impatient and insolent towards customers. Can't comment on the food as we didn't get that far. A very generous 1 star rating because 0 stars isn't an option. Pizza Point, sorry for bothering you by choosing your establishment, it was highly apparent you didn't want our custom, McDonalds does though. Save yourself the hassle folks and go somewhere else.

site_logo

Jess Ica . 2018-08-05

MORE AT Google

Awful, had the big fat sweaty bloke argued because his sign don't make sense. Then manager wanted hassle. And food was woeful.

site_logo

Richard Cowley . 2018-04-08

MORE AT Google

Food is OK but the customer service is rubbish. They failed to deliver all the order despite it being paid for in full. We wont be using them again and I would advise others to avoid. They were not interested in delivering the rest of the order even though I called twice and they still didn't return. Paying for something then not delivering it.....Dishonest and insincere.

site_logo

Simon W . 2018-01-14

MORE AT Google

Wouldn't even give one star , manager on duty was so rude apparently I ordered my food from clay cross store for delivery to alfreton but when I rang Matlock up to question where my order was the lady read my order out and was exactly what I ordered and my card I payed with was registered to my address in Matlock for delivery to my address in Matlock . I ordered enough in past with no problem my food was delivered in end from clay cross stone cold and wouldn't give my money back so good went straight in Bin in front of delivery driver . Will tell everyone I know how shocking service is and not to order from them as I won't again

site_logo

Laura Greaves . 2017-11-26

MORE AT Google

Was best food in Matlock seems to have gone down hill recently

site_logo

Edward Pykett . 2017-10-03

MORE AT Google

Very poor service missed chicken nuggets and chips off my order waited 30 mins and still no show

site_logo

sean martin . 2017-07-28

MORE AT Google

Always great service. Really good food for a reasonable price. Better than most other fast food restraunts

site_logo

Elliot Storer (That guy) . 2017-07-15

MORE AT Google

Ordered 2 pizzas which never came. Remove kebab

site_logo

James Shelton . 2017-07-09

MORE AT Google

It's the best Pizza place in Matlock , always on time, great value and good service, I've never had a problem with these guys in three years of using their services. I highly recommend them.

site_logo

Paul Mcg . 2017-01-01

MORE AT Google

Awful service, would give it no stars if possible. Rude staff.

site_logo

Icegeneral 2_0 . 2016-09-03

MORE AT Google

Idiots knocked on the door. By the time I'd made it down they'd already let my dogs out the side gate and were trying to leave the pizza on my back step. Won't use them again.

site_logo

Michael Charlton . 2016-08-19

MORE AT Google

I got food poisoning twice off these Turkish idiots. I had stomach cramps every 2 minutes for 10 hours it so painful it felt like torture then half Way through the 10 about 5 hours in severe pain gripe cramp then I had to go to the toilet 🚽 quickly I'm sorry but I went back about a month later and because no where else was open I asked for the same as last time a large spicy Meat feast pizza thin crust please and thought that it would be OK this time. Sadly mistaken wad I because as a was walking beck up back Road to my apartment I tried a piece by the time I got to my door at the top my stomach droppped again but this time ihad to get to the toilet quick I'm sorry to scythes and I hope no-one finds this offensive but o on the toilet my poo was like water and it Was a really twisted feeling in my gut I thought theve done it again and I filled the toilet every five Minffordd about half an hour my but was really sore after all the wiping and had to buy wet wipes not be baby wipes ANDREX WET WIPES. What I will say is if your constipated and want to empty your guts get a spicy meat feast :-&

site_logo

Silcock Hill . 2016-05-24

MORE AT Google

Decent food, pretty quick whenever we order but we now always order via the website and collect. That system works really well!

site_logo

Chris Auton . 2015-11-14

MORE AT Google

After having waited an hour and a fifty minutes and having phoned twice within this time asking if they had received our order in which they told us they had and it was on it's way, we then phoned again in which we were told they didn't have our order at all, in the end we never received our food. A complete waste of time.

site_logo

Joseph Senior . 2015-08-12

MORE AT Google

Good variety of tasty food at reasonable prices.

site_logo

Andrew Joyce . 2013-06-28

MORE AT Google

Similary restaurants in East Midlands

restaurant_img
3.5

39 Opinions

location-icon19B St. John Street Ashbourne
outdoor_seating_337814takeaway_337814delivery_337814

Our food was very tasty, but could have been hotter. I think this was due to the cool air in the cafe and exposed position of the food counter rather than the chef. The coffee was excellent. Both arrived quickly, but tables do need clearing sooner. The staff were very helpful when I requested gluten free bread. However we changed tables three times. The green benches facing the window were far too narrow; I didn’t wish to perch on my seat whilst eating. I then sat on a chair at table 18. When my coffee arrived I put my feet down to move closer to the table. It immediately tipped forward knocking my coffee over me. Table 6 was comfortable but I wouldn’t usually sit close to the toilets. So a mixed experience.

restaurant_img
3.5

93 Opinions

location-iconOddford lane Two Dales
British
outdoor_seating_96872takeaway_96872delivery_96872

Having had a pretty awful experience at the Whitworth terrace cafe I came here with my parents for lunch. We had toasted sandwiches which were well made, tasty and well presented with a lovely crunchy salad. The staff were friendly and attentive. I would recommend this cafe to anyone.

restaurant_img
3.5

76 Opinions

restaurant_img
3.5

48 Opinions

location-icon1 Bridge Street
Other cuisines
outdoor_seating_196105takeaway_196105delivery_196105

Purchased a 99 and one for my partner from the van £10 what a rip off when challenged answered very arrogant it is Bakewell and I pay £40,000 for pitch. Rubbish ice cream and even worse service. Never again.

restaurant_img
3.5

12 Opinions

location-iconBlue John Gem Box, 16 N Parade, Matlock Bath, Matlock DE4 3NS, United Kingdom
outdoor_seating_367740takeaway_367740delivery_367740

Great little pub, properly known as Rose Cottage, in the oldest building in the village. Good beers well kept, excellent food in generous portions. Dog friendly but NB no children and, being such an old building, no disabled access (steps to premises, steep stairs to loos).