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Outdoor
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Delivery
Pickup
Outdoor
491 Opinions in 2 websites
Gets a 3 star simply because the hot chocolate was amazing We were welcomed and shown to a good seat I wanted to visit for scones and a cup of tea I made this clear as we entered wasn't told they didn't have scones until we had sat down and were about to order . I should have stood up and left at that stage We ordered a mint milkshake Hot chocolate and a brownie that was meant to be raspberry and pistachio and no scones even though they're on the menu so ordered a crosssaint with Nutella They'd ran out of mint syrup so husband ordered a strawberry shake The cake, milkshake and hot chocolate came out within about 10 mins or so Nothing else Gave it 5 mins Nothing I asked and was told it was coming right out Still nothing My hot chocolate was almost gone Cake was half eaten My husband went up to pay for what we'd had an cancelled the rest The lady apologized It seemed they were very busy with hot food orders, can't help but think if I'd ordered hot food I'd have got my order quicker Let's face it , its not difficult to get a crossaint warmed up and out to a hungry customer is it? Disappointed The reviews made me expect more Most of the staff were polite and friendly. At one stage, I did feel patronized when I asked if they'd forgotten part of the order Went to the chip shop to get food in the end It was our second visit to Kinver and our first and last visit to this establishment.