The best restaurants serving Thai food in England

By far the best Thai food iv tried and staff are really friendly

Fresh tasty food would defo go again

If you are looking for authentic Thai food or something close, don’t go to the Thai Rack. The food is disappointing, as is the service. Simply too busy to pay attention. Everything is over sauced and heavily laden with sugar and salt. We were told that rather than serve authentic cuisine, they cook for the local palette. That’s understood. They are catering to the market. But to be told that we, as customers, should request authentic Thai food is problematic. Surely the onus is on the restaurant to offer both as does another Thai venue in Royston? This restaurant has clearly found its niche that is to trot out British style Thai dishes for locals. So if that’s not for you, please don’t bother and if you’ve travelled in Asia then stay well away. The sweet and sour chicken was drowning in sauce: more a soup than a stir fry. The chicken was thickly cut; a basic mistake on a good stir fry. When I poured the stir fry liquid onto an empty plate to show how much sauce they had served, then asked if they would eat all that liquid, the response was ‘no’. So why would they expect a customer to stomach this? The dish tasted more Chinese than Thai. Just chicken drowning in too sweet and too salty a sauce. Also the colour was a high red. Perhaps artificial? The vegetables were limp due to too much fluid. The rice was plentiful and moist but lacked any flavour. The crab tasted musty. The pork belly was over cooked, as if reheated. No crisp on the belly fat, where any fat could be found. The fat had more of a stretchy consistency than a crispy one. The pork itself was hard, and dry. Clearly overcooked. Perhaps reheated in a microwave? The colour was off too. The papaya salad rather than fresh and fragrant was also over sauced and limp. The same sauce as used on the soft shell crab starter, but diluted down. Again, super sweet. No bite to the vegetables. No standard citrus, lemon grass or chilli notes, more glutinous sugary and salty soupy sauces. Apparently, made this way for us locals. Customer service was embarrassingly poor. No one asked how our food was once we started to eat. Admittedly, the venue became more busy. But there was no interest there aside from banging out the order and leaving you to it. We asked 12 times for the bill, which they didn’t want to provide. However, the conversation about the whole experience was very much one of excuses, and had a sickly, patronising whiff of ‘you’re trying to run a number on us’. We paid in full, of course. We wanted to pay. We insisted. Having asked over and over for the bill, it was left for us to walk up to the bar and insist to pay again and again. At the bar, we were greeted with more excuses and contradictions as to why the food was so disappointing. It’s not about making payment or not, it’s about the restaurant taking on feedback and treating the customer with respect. It was very much about them; their excuses and ‘guilt’ (as they said) about the food, rather than about truly listening for improvement or to grow the customer base. Please provide a positive, respectable dining experience than tell me you feel guilt. If you love authentic Thai food, you’ll likely know where to go in Cambridge. This experience is for people who like heaps of food on the plate that heavily tastes of sugar and salt. No notes. No flavour. No fragrance. It was essentially a high class ready meal. We ate well less than half of the dishes. Just gave up. This is the third time eating with the Thai Rack in three years as each experience to date has been a farce. We’ve always paid in full and tried to give it a go because we want to support our local venues. But no more to the Thai Rack, and refusing to pay is simply to let them off the hook as they can convince themselves it’s a con rather than genuine customer feedback. They don’t care. That was the sentiment and clear by the response and behaviour. Then again, they have a niche but it’s not for diners who seek authenticity, or at least balanced flavourful cooking. No star rating. Thanks

I really enjoyed my food i would recomend to anyone that likes authentic flavours

This hidden gem cafe is an absolute delight! Best food and drink I’ve eaten in Watford for years. Everything is freshly made, and the menu is varied between hot and cold, small bites to bigger meals. Best hot chocolate ever, actually tasted like chocolate. The staff are friendly, polite and efficient. Basically a wonderful place to eat if you like fresh quality good food, and the cakes are amazing too.

Food is lovely but be careful if you order online. They cancelled my order and said it would be refunded but it wasn't and had to dispute through my bank. 2 months I've been chasing!

Absolutely stunning food and excellent service, AMAZING!!!

Amazing shop with high quality of wares and ladie's clothes also men's clothes too. Plenty to explore in a homely setting 🌹💞

I can highly recommend their mutton curry. I've used this place several times and the quality and service has always been great

Amazing food!! The fried ice cream is the absolute best desert

Good environment & nice services. Delicious food. This is one of my favourite Thai Restaurant in UK👍🏻👍🏻

Nothing bad to be said, really. From the moment we entered the service from all the employees was really nice and even had some nice conversations with them. The menu has a variety of Thai food and they explain the menu quite clearly. Food was prepared quite quickly and it was delicious. The quality was satisfying as well. You could have a very filling meal for around £10 per person. They have a 20% student discount for take away! They only accept cash, PayPal or payment through their app only. Which could be inconvenient if you were hoping to pay with cash. But there is a cash machine just a minute of walking away. Recommended!

The pad thai, and yellow veg curry was unreal! Really nice atmosphere in the food market too. Very good portion size. Will definitely become a regular.

Amazing authentic tasty food and great value for money. The portion sizes are big and a pad Thai easily feeds 2 of us. You need to know how to order which took me a week to figure out. You text your order in the day and say what time you want it. They will confirm if that slot is available and then you collect it. No delivery available. Normally cash payment only but during lockdown you have the option to do a bank transfer.

Bloody lush. Get yer wallet out