Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in England
5.098 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
322 Opinions in 3 websites
I recently placed an order with Papa John’s through Uber Eats, excited for some food. Unfortunately, the delivery experience didn’t go quite as planned. My order took over two hours to arrive, which was much longer than expected. Since I ordered through Uber Eats, there wasn’t a tracking option, so I had no real way of knowing when the order would actually show up. I tried calling the listed number about 7 times to get a status update or possibly cancel, but I couldn’t reach anyone. This was a bit confusing, as the number matched the one listed on Papa John’s website, so I wasn’t sure if it was out of date or just very busy. Eventually, I ordered from a different restaurant, which delivered promptly. By the time the Papa John’s delivery finally arrived, I had already finished my meal. The courier was very polite and understanding, and I felt bad for him, considering the long drive he had to make to deliver the order so late. After looking into it, I realized that other customers have faced similar issues with delivery delays and communication challenges when ordering from Papa John’s through third-party apps. I hope Papa John’s can consider improving communication for these types of orders, whether by offering an estimated time update or adding contact methods that work reliably. This would definitely make me feel more confident about ordering from them in the future!
300 Opinions in 2 websites
They charged me twice I phoned them them on 3 separate occasions and emailed back and fourth they keep saying the same thing I have had 1 email so I have been charged once but every time I tell them I have a bank statement that says otherwise they call me a liar and refuse to refund the extra payment the bank refunded me in the end as they can see I'm not the liar and they are 😡
244 Opinions in 2 websites
Disappointing!! I ordered The Waveney. The crust was too thin and hard. I couldn’t tell what topping was what, it all looked burnt. It didn’t taste good either. I lived in Italy for years. This is not how I like my pizza! I will not be going back.
225 Opinions in 3 websites
I had an unpleasant experience with the customer service at Papa John’s Pizza in Gerrards Cross. The lady working during the 5 PM shift was unfriendly, which made the interaction uncomfortable. While the food itself was fine, good customer service plays an important role, and this experience left a negative impression. I hope the management looks into this to ensure a more welcoming approach in the future.
203 Opinions in 2 websites
I would highly recommend Dominos Falmouth, it's a great branch. I recently had a small issue with my order and Nikendra and the team sorted it straight away. Great customer service and great food.
199 Opinions in 2 websites
Updated Review.......Absolutely disgusting behaviour tonight 21-09-24 as regular customer on a weekly basis treat for the kiddies! Well ive phoned to collect tonight and told no phone orders! And online only! i pay less on collection and Domino's are trying to force me to pay an extra £13 for the same pizza! Online TALK ABOUT RIP PEOPLE OFF!! and no loyalty for regulars!! Good by Domino's!