Munchies in Liverpool

Just tried to order food from this place and was waiting well over an hour, when I let them know i was waiting so long, they then said they were delivering, didn’t move at all, after another 10 minutes I brought it up and then they cancelled my order, waited over an hour and a half after the supposed time they’d be there before they cancelled because I called them out, don’t go here, not worth you time let alone money.

Worse place ever! Wasn’t co operative at all when phone up as they forgot half my order they couldn’t care less

Food was over an hour late with no explanation and the burgers were honestly disgusting. Meat like cardboard and cold by the time it got to me

I only have really tastes the milkshakes and they are really good the kinder Bueno ones

Got food poisoning from eating here and took it back after realising it wasn't even cooked inside was told food was fine to eat so no refund DO NOT EAT HERE REALLY UNSAFE!!!

Gone downhill severely, how can you not cook chips? They were soggy literally nearly falling apart and to top it off they came with a free side which consisted of a big black hair. The prices have also gone up but the food quality has gone down it’s disgusting honestly, this place needs shutting down

Waited 40 minutes for my food to get cancelled, I rung up and asked why was my food cancelled it said yous tried contacting me but I’ve got nothing, to then be told okay go ask just eat, I’m busy. Just think the customer service should of been better handled

Horrible delivery time. And food received cold. Delivered food hours later. Very very disappointed and a worst Experience. Never ever order from this restaurant

Food was terrible!! I ordered bbq chicken wings and a pizza. Got no pizza and my wings was drum sticks with a bit of bbq sauce and was pink . We called and said there’s no pizza they then say that’s not there problem and kept buttoning us .

I frequently get a burger at Munchies, and I always buy it to go. However, today I was really dissatisfied with the food because I had ordered special sauce to go inside the burger and on top of the fries. The fact that there was a single hair and no sauces shocked me. I was so disgusted by the hair strand that I threw away my food and questioned my decision to come! I didn't want to leave a bad review, but the previous time I placed an order, I too had to wait for about an hour. If it was packed, I could’ve understood but it wasn’t! I'm hoping the management will read the review and encourage others to make some improvements. It would also be fantastic if the team members started wearing beards or hair bouffants and took extra care when giving orders.

When ordering from the restaurant, you will take your order above the usual quality, and this is very wonderful, good treatment and a very good style. But if you order over the phone, you will receive the worst treatment to the extent that I called them late and I can't come to an order from the restaurant, so someone answered me I don't know where to come from. He took the order from me and said that a very excessive price for a delivery. I asked him why he told me if he came to the restaurant and close the phone in my face. This is an unrespectful way. Thank you.

SCAM DONT ORDER gave us the WRONG meal and didn’t give us half the order , food wasn’t even edible rang up and they ended the call rang again and got told i was given the correct order and if “Im really bothered then I should ring my uber driver” - who didn’t answer the phone or answer voicemail then they just ended the call again 0/10 Do Not Go. 100% a scam

Absolutely shocking!!!! Got the order wrong, had to wait for hours for original order to come and the food was not edible, Rude staff who kept hanging up the phone trading standards and health authority notified, KEEP AWAY from this place 🤮🤮🤮🤮

Horrendous service, put phone down on us 3 times, told us to order online as over £50. Order then arrived incorrectly and food missing then rude on the phone. Very poor service, never ever again!!! Goodness sake, all we wanted was a take away!!

Absolutely awful service, food and rude staff. Put the phone down on me 4 times whilst trying to order, then food was wrong, inedible

very bad service it was not tasty and he charged me extra money and the delivery guy was talking on the phone and when he hung up he brought me the delivery

I had a bad experience here one time with the customer service but I can't fault the fact they serve food that is nice and piping hot across late hours!

Donner kebab was disgusting watered down ketchup never going to order from here again it weren’t even cooked properly

burnt pizza not good. very dry cake

Food okay, which the food IMO should be higher than 1 star, but unfortunately the reason it's a 1 star is that with some staff members and not all, need good customer service training. At one time a customer was kept waiting for under 10 minutes while staff were chatting among themselves, until finally one spoken to the costumer to take his order. And another time one other customer simply asked if he could not have his takeaway bag tied in a knot, which with this takeaway they usually do tie takeaway bags in a knot, but one staff member abruptly spoke to this costumer in a rude and disrespectful manner without a care.

A cheeseburger which the chef left touch raw meat when cooking An the tall black chef who make pizza’s was being Homophobic

Went here for a late night munch. I ordered a cheese burger meal for a fiver. I got what I paid for. The burger was your standard cheap burger but nothing to complain about. The chilli sauce was very spicy but the garlic had no taste to it. I asked for chilli garlic on my meal but I didn’t get any on my chips which was a bit upsetting. My friend had ordered a chicken burger which he gave a 2/10. He said the chicken wasn’t chicken. And to be fair it didn’t look like chicken. If you’re looking for a late night meal for cheap I recommend this place. I would eat here again.

Food poisoning, staff always look stoned and never seen them clean anything so not surprised really

Discussing food avoid like the plague very poor customer service got all order wrong phones they and was rude said it wasn’t they fault it was the drivers how on earth is that possible he delivered the food not cooked it

Food is of expected poor quality and the service is rude and disrespectful. Also they managed to mess up a simple order of one item.

Food was delivered cold , burger was tasteless . And the chips were soggy and far to salty, overall not really impressed .

Ordered waited an hour after the delivery time and then they cancelled our order and refused to answer any questions. Don’t order from this place it’s a scam.

NEEDS CLOSING. This place is awful the only good thing were the chips and that’s at a STRETCH. I ordered chicken and chips THE CHICKEN WAS PINK it almost looked alive food inspectors need to come here. DONT WASTE YOUR MONEY

Very bad experience I have experienced with them. Sorry for sharing this

Surprised by how nice the pizza was to be honest. Will definitely use again if I want a quick pizza

A great value for money. Wings top notch pizza top notch

I would not recommend it to my worst enemy, dirty place.

Never delivered food, claimed they did when calling despite waiting at the door. Useless

Dreadful people. wrong food, ignored all calls, and the food they gave me was terrible anyway 😂

Got the order completely wrong then ignored all my calls.

How is this place even still open needs shutting down has physically made me sick completely un hygienic if my chips where like that what state is your kitchen in 🤢🤢 send environmental health asap

Ordered a few times from Munchies, food is always cheap and cheerful.

Given up on this takeaway. We haven't had one order correct for the last 6 or so orders (at this point it's our own fault for expecting our whole order to actually arrive). Everyone else's has come but one meal, rang, got told to speak to the driver. Driver snapped saying he's at a bus stop and hung up.... No meal. So unless you want half your food not to turn up or rude service I'd go to McDonald.

Ordered a few times from here there pizza's are amazing

It’s Really bad food and they are so rude I don’t recommend this place👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

poor service, very rude.. All my order came wrong..

barely any chicken in the chicken wings they’re mostly batter. the mini donuts i ordered were stale and the mud pie waffle came with half the toppings missing

I ordered a donner deal. I repeated my order twice to make sure I have the right sauces on the donner. I was fasting all day waited for my Iftaar food. I asked Abdul Rahman (an arrogant guy) to put normal chilli sauce and Mayonnaise. When I came home and opened the box, it was all chilli sauce on my donner. I will give 2/10.

Service was excellent Staff very easy going Food oh wow definitely be order again

I've just ordered from here for the 1st time I read the reviews while I was waiting for it to be delivered and going by most of the reviews I wasn't looking forward to eating it but I am really enjoying the food there's nothing wrong with it got everything I asked for piping hot

Twice I've ordered from this place and twice I've had wrong items/ missing items. Food was also cold.staff on the phone were very abrupt and cheeky won't be ordering from this place again

Food was awful could of died if I could put 0 stars I would trust me needs burning or shutting down

This is the most unpleasant take-away in Liverpool. They don't know how to deal with customers properly and make fun of them when they call 👎🏻

Worst pizza I ever had... I would never never never buy again. Ordered thru the Uber eats...

This place is the best there are lots of things to eat and they are delicious and I man DELICOUS

Just ordered from this place the milkshakes was off and items was missing when phoned the place they was horrible and just put the phone down will never order from there again I feel so sick such a horrible place

There is a guy his name Mo around 13 years old, he made my pizzas as I’m a regular customer and only live around the corner I didn’t like the way he made it so I asked for a refund and he said he’s gonna cut 4£ off if he refunds me which is ridiculous. When I got home I checked the other pizza which was burnt I went back to the shop showing him his pizza and to do another one and another guy jumped with beard and red t-shirt (it seems he’s the guy who does the dough in the kitchen) he said it’s fine and no wrong with it!!!! it was obvious. Mo’s friends (they were Yemni one of them with black curly hair they were inside the shop and Mo gave them an eye gesture to make troubles with me. They were so rude but I kept calm. The worst customer service ever I won’t go there anymore.

Save your money and just look elsewhere , worst pizza place in all of Liverpool, actually all of the UK

Wouldn’t even feed their stone cold burnt pizza to my dog , place should be shut down, all those fake 5 Star reviews trying to balance the rating haha

Cost me £17 for a burnt ,small and tasteless 20 inch pizza that barely fits in the box, horrible place, AVOID AT ALL COSTS. I will never be back here.

Deserves to be shutdown, would recommend pizza lane on lodge lane or Romans instead

Looking at reviews how is this place even still open .. Oredered chicken tikkà with boiled rice ended up wìth EXTRA HOT CURRY AND ORANGE RICE WHIÇH MEANS REALLY HOT ... I'M ALLERGIC TRIED TO PHONE BACK THEY KEEP PUTTING IT DOWN Used to be a loyal customer but AVOID

Went to Muchies tonight after a long day out of town since it was the only place open. Ordered pizza for my misses and nuggets and chips for myself. Waited ages for tge nuggets and chips 2 people who had ordered chicken burgers and fries after me got their food before me and I was left waiting. Pizza was put in front of me on the counter and was told tge rest would be soon. I'd say I waited 10 mins and cold feel the pizza going cold. Got my food and went home which is a 4 min drive the chips were soggy as can be. I thought they would at least be fresh as I waited so long. Won't be going back.

Worst Donner kebab I’ve ever tasted!! Cheesy chips were like they had an entire block of cheese grated on top Milkshake missing Garlic mayo tasted like sick while the Donner meat was like eating a burned crisp Would not recommend to my worst enemy!

Poor hygiene and very rude staff, I don't recommend!

Proper scruffs these. Accept ya order and then amend it to finishing time. Every time I ring they said driver was on way. I live a 10 min drive away. Said he sat outside but I wasn’t there. Checked my cctv and not one car has been outside. Said they’ll send him back an hour ago. Bad tramps mate. Never order from here

The place is very dirty, I saw the mice inside me, a large rat looking disgusted before you ask for food, check the place with your eyes. It is a source of diseases. I do not advise it.

Food arrived stone cold and pizza missing. Really rude man on phone told me just to use microwave. Would give this place a miss unless u want bad service, missing items and cold soggy food. Honestly 1 star is too much for this place.

The food is more than amazing, the service is excellent, the behavior is elegant and the delivery is fast The truth is, it deserves more than five stars The best ever

Ordered food at 9:30pm, estimated delivery at 10pm. No food at 10:30pm, I rang the shop repeatedly and no answer. Its now 11:10pm and the just eat app still says its almost here!! Stealing people's money.

What in gods name. Don’t order from here if you’re expecting anything good, you should expect something that you would get in prison.

Food full of salt , I have bad stomachache now

Very delicious ⭐️ Mmm tasty good pizza ⭐️ Very nice

I have tried food from the before oh my god will never order there again

I was in and I seen this staff putin his hands in his pants for a while minute after that he was doing a customers pizza and I really felt sick and left this stafff should not have a position doing our food,filthy man he was

Never have I ever been so disgusted in my life! Come on munchies get your act together! I've had such a rough day at work and all I wanted was a simple meal. BUT INSTEAD I GET A PLATE FULL OF MESS! I asked for a chocolate milkshake and they gave me strawberry. That wasn't all I also brought a chicken burger but when it all got here there was no chicken burger just a bowl of mixed salad. They didn't even give me a refund! Absolutely shameful this place is!

This was the worst place to eat from! I am sick to my stomach! My child have been sick all day none stop crying because of the food that this place had delivered to me house. Just wanted a normal chicken burger but once i opened up the burger I found a long piece of hair and mold. HOW CAN YOU FEED THAT TO A CUSTOMER! absolutely disgusting.

Horrible service! The people who severed me called me obese and told me to eat some vegetables. I ordered a chicken burger and found multiple hairs in it. There was barely any chicken but just a load of batter. They also added salad when I told them no salad! What would've happened if I were allergic to the salad? The bread also had green spots which I'm guessing it's mould. Overall, food was disgusting. Won't ever visit again!

Hi, I would like to warn anyone who will see this review to NEVER eat at this establishment ever! They have no care about what goes into their food and I also came out with food poisoning! Be warned! They will not cook their food properly and hang up on you when they give the wrong order! Do not make the mistake and waste your money here!

very nice fastfood . and cleaning service helpful staff. and fast delivery.

They sent us a pizza box with NO PIZZA!! We called to ask where it was and they told us they were busy and hung up on us. We called again and explained very calmly…. they then again hung up on us and were very rude to us on the phone. Appalled by the service as we still have no pizza

Wish it could be 0 stars. Can’t even review the food because it never showed up. Spent £20 on a takeaway and waited for over an hour before calling munchies. Then spent another hour going back and forth with them. The person we spoke to was so rude and just kept saying ‘5 minutes’ every time we called. The final time we asked for a refund as our food clearly wasn’t coming and he told us we had to talk to deliveroo, why would we need to when munchies use their own delivery person? Deliveroo are never any help either. So whose fault is it, and who has my money without providing me what I paid for? Save yourself the money. Don’t use munchies or deliveroo as you’ll end up out of pocket and with nothing to show for it. Absolute scam.

Blatantly ignored the order notes, and when I called the takeaway they blamed Uber eats and expected me as a customer to come to the takeaway and order that way, because of THEIR mistake. Hung up on me twice when I tried to find out why they wouldn't send a garlic bread without cheese. Absolutely shocking behaviour.

Blatantly ignored the order notes, and when I called the takeaway they blamed Uber eats and expected me as a customer to come to the takeaway and order that way, because of THEIR mistake. Hung up on me twice when I tried to find out why they wouldn't send a garlic bread without cheese. Absolutely shocking behaviour. The restaurant could have easily called us to double check the order notes but chose not to

I order food three times a week. Excellent and I recommend

Don't go I got food poisoning from this place

Mancare panarama numai comandati .Am cerut orez cu creveti si mia adus orez cu umbra de creveti

Never ordering from this joke of a takeaway again. Food never arrives on time or never arrives at all.

Awful! If you want to stay up all night waiting for your food to arrive, and be hung up on when you ask where your order is after it apparently left the shop 45 minutes earlier, this is the place! You can look forward to going to bed hungry and out of pocket. Enjoy.

Absolutely horrible, the order took over 2 hours to be delivered! They didn’t even apologise for it, and the food it cold. We called them about 5 times and they kept saying 10 minutes EVERYTIME.

Still yet to receive my food and it apparently left the shop an hour ago! Absolute joke. Called the shop and when I eventually got through, the guy was incredibly rude and hung up on me. Will never ever order from here again and will be getting my money back. STAY AWAY.

Had their half pounder beef and hawian and both amazing!!! Definitely recommend. Food is amazing! I normally order through Uber Eats.

Waste of money, very dirty shop, no one had marks on, 6 people in the shop.at one time. Never again

Ordered on deliveroo and was out for delivery, nothing came so called the restaurant once for them to say I've been calling multiple times giving them different phone numbers, I was either drunk or on drugs and I was wasting the drivers time. I had no call or text from the restaurant or deliveroo regarding this order, no wonder, the place has its own delivery drivers..... Complete unprofessionalism from the restaurant. Reading other reviews, this seems to be a common issue, what a terrible business. Do not order from this place.

Ordered the cheesecake from munchies and I have to say it was delightful, the ratio of biscuit to cheese was beyond perfect and I’m very particular about my ratios. The tomato base of the pizza went perfectly with my cat bowl of water, a perfect combo!!! A beautiful Wednesday night supper fine dining and drinking wine:))) munchies has my heart and soul and I will now convert to munchies religion and start a cult, anyone welcome to join I LOVE MUCHIES AND I WILL DIE FOR MUCHIES( also goes perfect with soy sauce)

Love the pizza , the tomato base rocks my world and after a sesh it really hits the G spot - beautiful food and it made me realise that i would sacrifice this dish over my dairy intolerance anyday - would recommend

Staff were rude. Ordered via Deliveroo, never got my order, they claimed it had been delivered and blatantly lied and said i had come outside and given my name to collect my food. Was not true, hung up the phone when I called to complain that I hadn’t received my food, will never order again.

Disgrace, both the restaurant and the service from deliveroo, order £30 worth of food and it never arrived, they lied and said they had called me when they had not and then seemingly delivered it to a stranger. Refused a refund as I did not claim straightaway and deliveroo denied responsibility too as the driver is not affiliated for them. Don't waste your time, don't order here and don't order from deliveroo.

Ordered £30 worth of food from here that never arrived. They refused a refund saying I should have claimed in two days. On the night I called them numerous times and it never arrived. They then went on to lie to the delivery service saying they had called me when they had not called a single time, and also reported it as delivered when it had not been. Lying money grabbers, don’t waste time or money. When I called the phone connection was horrific and they were completely disinterested, telling me it would be another 10 minutes about 3 times. I wouldn’t use Deliveroo either as they have not helped to resolve this situation at all and also won’t refund me. Hopefully the place closes 👍

I don't recommend any body to order from this place. They give you the wrong order and when you question them about it...they turn extremely rude and nasty and don't hesitate to use vile language in front of minors. Customer service is ridiculously poor and not to mention the quality of the food...worse place in LIVERPOOL

I photographed the food for £20. Just ridiculous and not worth it.

Food came at half 6 absolutely freezing cold , forgot our drinks for the second time had to run out after the driver for our drinks, called them to say the food was freezing and I would like a refund was told would be back with the refund in half a hour , one hour passed called them back up and was told the manager said “there is no such thing as freezing cold food” and was told the manager was gonna ring me , still no phone call at 10:45pm called them back the member of staff was very rude , said I was wasting his time bare in mind I’ve been waiting for a phone call back from manager since half 6 , and he said in order to get the refund he needs the cans and all the food back from 5 hours ago absolutely DISCUSTING customer service wouldn’t even waste your time and money , told him to keep his £10 , wouldn’t even rate it 1 star , also ignoring phone calls and putting the phone down when I was ringing to enquire about phone call back ; also food chips were like bricks nearly snapped my teeth and found a hair in the kebab

I never received my order, I have been charged for it and not been given a refund, it’s been 2 weeks now. They kept putting the phone down on me. I can not even contact just eat about it all I can do is leave a bad review. It’s ridiculous. The staff are all rude and it’s disgusting how they take money of people and not give it them back.

Nice food, good price. Highly recommended.

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