Rotana Pizza in Liverpool

Piece of metal wire in the food

Pizza was amazing again an my daughter loved her chicken burger Thankyou will be ordering again soon

order didn’t even arrive and the restaurant was terrible customer service. would not order

Pizza was lovely , Greek salad had bit much sauce but was ok thanks

Order paid, never received the food or any correspondence explaining why, as the staff hung up after 1 second of speaking. If you’re considering ordering, you’d be better off burning some cash, as in that transaction you would at least receive a few seconds of light and warmth for your money.

Got food poisoning from a margarita pizza prob the sauce as didnt tast right been extremely ill had ring 111 and see a Dr

Chicken was horrible was pink wasn’t cooked properly did not eat . Lucazades not even the same size yet charged for the same.

Didn’t even turn up after countless calls the guy said will be late didn’t even come left us eating nothing for the night

AWFUL AND BLUNT, was told my food would arrive by 45 but wasn’t. So gave it time and called and was told it’s out and won’t be long. I then got a call from the driver saying they were here when they wasn’t. Was waiting over 15 minutes in the cold whilst the driver refused to answer my calls asking where my food was. I then called the restaurant and they were telling me it shouldn’t be long, but then when I asked for a refund they buttoned the phone.Food arrived cold and not correct items arrived

Not what I expected but lots of it. Generous amounts of sauce 🙂 Breakfast already sorted out!

Ordered a kids 7"pizza an fries and also a Chicken burger and fries. What I don't get the Chicken burger was hot was lovely, my daughter said the pizza was hot but we both agreed that the fries were luke warm

When boss ain't in the other guy gets order wrong and forgets items and his attitude stinks he wouldn't even correct the order

It took 15mins from ordering to arrive but the quality of the food wasnt great there was no sauce and it was really dry

Perfect food, clean and tidy inside and very kind guys!

A little wait, but the food was really lovely ..and hot, very nice

Pizza was nice but kebab was cold

food was really cold when it turned up

Good food, no Sh**s, so am happy.

Never received me food no call made or any effort to contact me an still took payment

Burgers where alright, GB Cheese was delicious, delivery was super quick, Delivery man Top bloke, I will return 👍

Garlic bread was a little burnt.

told us it had been delivered 20 minutes before it arrived, so we assumed that our food was not going to be delivered, had no contact from the restaurant and the food turned up basically stone cold with the chips being basically stale. Would not recommend this place

Vile waited over an hour for food that come delivered cold Paid 17 pound for a bunch of crap Do not eat here Do not waste your money

Ordered bbq hot wings and came without bbq sauce the were not hot .

Ordered a special burger that should have decent amount of Donna meat on and it came with like 3 full slices and little scraps I phoned to complain and he put he phone down to me definitely won’t be ordering again I have been a customer here for so many years as well

Lovely food, quick delivery, thanks.

Didn’t show up phones and they said half an hour??but says delieverd on app

Fantastic quality and excellent value for money

Mixed wrap was lovely shish and lamb lovely

The food came piping hot, the pizza was amazing and will definitely order again the delivery driver was very helpful as well. THANK YOU ROTONA PIZZA!!! This is perfect I’ve you gave been travelling and want something cooked to be delivered.

Not happy it tastes like Indian takeaway so annoying I have left it and not eat it what a waste of money

food hasnt even been delivered keep buttoning phone so rang off of girlfriends and he answered that time, told me 10-15 minutes and it still hasnt been delivered, im fuming and this is by far the worst take out ive ever ordered from, wont be ordering again fkn disgusting.

Everythink is Cold and squashed won't be using yourselfs again Worst take out I've had in a while

Asked for not too much cheese and got extra cheese

I asked for chocolate milkshake and I got banana

Really good food, did have a problem but managed to fix it immediately thank you !

Food not right order and they wouldn't change it

Tuna was not mixed in with the mayo the mayo was all on the jacket on top instead of mixed in with the tuna

Man must of tipped my pizza box on ita side half of my pizza was ruined

Excellent place to get food and they staff are great, good lads.

Order was wrong. Got a quarter pounder instead of a double cheeseburger

pizza was ruined flopped to one side meaning half had no topping or cheese

Never again my food was freezing cold because the salad was frozen it made my food soggy and cold

The food was not bad but forget the souce

Food was cold Also didn’t get what I asked for and the meals were tiny not happy waited ages no jacket Poatoe

Was burnt and tasted like burnt

Ordered a Large meal deal spent £16 which should have come with free garlic bread, only small kebabs arrived no garlic bread , charged for Large meal deal

No salad on kebab and ignored notes

Food arrived early and really hot, especially loved the BBQed wings. Thanks!

Got kebabs and chips. Came on time. Delivery man was nice. Food was above average. Would go again.

Really delicious as always Thankyou so fresh and so clean enjoyed it x

Awful food worst I’ve ever had

I said sauce separate and you put it all over the kebab, disappointed.

Food came cold and burnt! Disgusting place! Never ordering again! Waste of money! Worst place in Liverpool to eat!

the pizza was completely squashed chips where soggy and obviously microwaved i want a refund 🤬 !!!

Asked the restaurant not to put sauce on my burgers. I had to tick the tomoto sauce option as it wouldn’t let me add the burgers without a sauce option. I then left a message for the restaurant informing them this. The burgers came with sauce on, the man who answered the phone was very rude and said he couldn’t understand the problem. Been going here for years but won’t be going again now

Delivered early. Nice and hot. Don't know what they put in the meat feast pizza but it was amazing. One of the best I've had

Really tasty food, pizzas are fresh and yummy. Will be ordering again soon.

Pizza is not fresh prepared it’s frozen pizza heated on the oven such a shame and disgusting

Piping hot. Delicious meat feast pizza. And donner meat was amazing

Ok seriously how can your food be cold? Picked it up walked literally round the corner not even 30 second walk and the food was cold! Awful portion sizes for the doner wrap! Doner meat doesn't seem to be cooked properly either. Save yourselves and go over the road to Adams Palace! Much better quality food and you'll actually get hot food

Good was freezing and dry!! Half the order was missing!! Tried to call the restaurant no answer!! And just eat replied with they can’t do nothing!!

Dough was really undercooked on pizza and really chewy, no cheese on wedges. Food seemed really rushed.

So fresh and delicious thankyou x

Didn’t get my order. Called and requested the guy phone his delivery driver and he refused. Put the phone down and I had no food

Food was quite cold when it arrived but everything else was fine

It’s came 30 mins late and is ice cold

Kids pizzas were undercooked and fries were ice cold all of them. 10" pizza were overcooked to the point my children couldn't eat it and didn't come with any kids chips or drinks. worst tasting food and smelt strenge like everything was cooked in the same fat oil as onion rings. Attitude of the owner and delivery driver was awful, told me to deal with it and do what I like when I explained my children were disappointed with their tea when it was a one off treat for them. Refused a refund.

Really tasty and delivered piping hot. Great value for money

Chips were stone cold garlic bread over cooked and hard chicken wrap over cooked and missing salad and order incomplete

This place has never heard of salad.

Awful food! Most of my order didn’t arrive

Great tasty and really quick delivery

Still waiting for food. Ordered 1 hour in advance also

Food tasted burn at the bottom an felt like it was reheated

Food was delivered quickly,annoyed that the delivery driver argued with me for delivery money even though I showed him its a FREE delivery(£1.99 service charge should cover it!) and the receipt on the bag even said 0.00 delivery charge!😡Donner meat in kebab was dry but the fries and garlic bread were nice.

Didn’t have enough change so I paid about £15 for the meal

Give no stars if I could dryest lashed together food I’ve ever eat in me life paid extra for sauces at the door for them not to be delivered phoned up complained said he would pass the sauces with the driver didn’t know how long it would be after already getting cold foot delivered came back with 1 and 2ps not even the right amount of money don’t waste a penny here

I used to order from this restaurant all the time but after it seemingly being closed for a while it looks like it has new staff because the food has changed a lot and not for the better. Also even though I didn;t click no salad on any of my recent orders I have not got any salad with any of the food.

Used to be a good place to order recently took a dive. Ordered food came cold however they were quick to sort it out. Good staff.

Excellent service. Friendly staff and scrumpdiddlyumptious food.The best in the world.The manager is so friendly that every second you could see a smile on his face.

Lad on the phone just hung on me when i said delivery!!!!!!!!

Rotana pizza is amazing top class management fab ull round thanks you ☺️

Amazing place top class to the manager lovey rotana pizza yum 😋

just got three kebas meat cold overcharged a lesson learnt

Just got two regular kebabs, got home and it was like eating rubber for both kebabs. God knows how long the meat was in the tray he opened not surprised if it was cooked a few days previously. Salad was the only good point.

not very good hygiene. Last two orders have been disgusting the pizza smelt like old grease

Excellent food, the best ever ever. Im eating here 7 months already, didnt even think to try anything else. Rotana rules. Thank you Mario for feeding me. Kristina.

Ordered Donner meat to be grilled as it was being cooked it caught fire, rather than dispose of it, whilst it was still on fire they trayed it up and served it to me, the donner meat had not been properly rotated in the heating dish hence why i asked it to be cooked again. After a price rise they claim to have upped the quality however I've seen no change rather than having an upset stomach after last ordering, i used to order from here every week without fail however the new rotana isn't what it used to be.

Went in there on 10/09/17. Ordered a double chicken burger, wasn't until I got home I realised that half the bun was burnt to a crisp. Live too far away to contemplate going back and changing it.

Friendly staff and quick service

Excellent service and good food thumbs up for rotana

Gorgeous pizza and fast, friendly service. Only criticism is should be open at lunch time xx

We always order from here ! Staff are really friendly and well mannered