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2.7

Based on 582 opinions finded in 2 websites

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Nº 1257 in 1574 in Tower Hamlets

Nº 20 of 27 Pizza & Pasta in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..chickenpizzaburntpay

comment_iconOpinions

When I called to replace order they hung up on me and took the phone off the hook. Horrific customer service. Do not eat there!!!! From reading other reviews it seems like they are in the habit of using out of date ingredients.

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Petra E . 2021-01-15

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Simplemente comida asombrosa. Realmente amo esta comida. Espero que a todos les guste Todos disfrutarán de la comida.

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Nurul I . 2020-09-18

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很好的外賣。 很棒的交貨時間。 客戶服務也很好因爲新的所有權。 強烈推薦 希望大家都有機會來這家店嘗嘗口味真的不錯了

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shuchangus . 2019-03-22

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Tarde en la noche para llevar a este lugar, pedimos 28 libras. 00 El valor de la comida. Me enviaron 5 tiras, una caja de aros de cebolla, una caja de patatas fritas y algunos granos. Entonces no responden a nuestras llamadas por 2 horas. El estándar de la comida era muy pobre. Tiras de pollo con salsa de seco por debajo. peri peri Frijoles también frío cuando llegaron.

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Olly W . 2018-07-27

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Hacia el extremo superior de la calzada romana. Una "pandilla" de indolentes 'youff' gruñendo e intentando intimidar, pero todo en buenos términos con el personal. La comida se ejecuta en el mercado molino de pollo frito y pizza. No es un uniforme limpio en el sitio; No puedo creer que haya una política de higiene del gobierno local en esta región.

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pmpmccallion . 2018-01-18

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We ordered from this place as a treat for my sisters 9th birthday! It was difficult to place an order as they speak broken English and were quick to hang up because they were busy! After several calls and frustrations they turned up to the door at 11pm way after the children's bedtime so the birthday girl and the rest of the children missed the pizza. Not that there was much to miss, burnt, cold and very hard pizza with soggy chips and the wrong order of chicken wings! Never again!!!!!

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Rez210 . 2017-07-07

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Great takeaway. Great delivery time. Fantastic customer service since new ownership. Highly recomended

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espanolhoque . 2016-12-08

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Good food good delivery time hope this is consistent

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mujib . 2016-11-14

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When it was ordered took two hours to arrive the food was cold and service bad -usually food and service is good therefore I am a consistent customer

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mujib . 2016-11-14

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Always tasty and very good value.

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Andrea . 2016-09-17

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Always tasty and very good value.

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Andrea . 2016-09-16

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I specifically asked for my the chicken wings u ordered to be dry and crispy with no sauce..only to receive chicken soled in whatever sauce.. I dont know the name.. it was disgusting..when I called to complain they said there's nothing they can do...poor customer service...since I have been ordering from just eat I have never experienced such a poor quality service...it's really bad for business

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sandra . 2016-09-07

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I specifically asked for my the chicken wings u ordered to be dry and crispy with no sauce..only to receive chicken soled in whatever sauce.. I dont know the name.. it was disgusting..when I called to complain they said there's nothing they can do...poor customer service...since I have been ordering from just eat I have never experienced such a poor quality service...it's really bad for business

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Sandra . 2016-09-06

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Thats awesam i can't belive it that the pizza was awesam test.i never eat this kind of pizza

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Nurul . 2016-09-05

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When food was delivered it was cold and chicken wasn't cooked properly it was red inside. Also my chicken burger buns were Rock hard Won't be ordering from here again.

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Nia . 2016-08-29

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The food is very good just sometimes the chicken is too dry and it has a weird spice to it (too spicy)

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Mijjy . 2016-08-25

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Pizza was delicious but its a shame the wings and chicken was not so good but great customer service while i was on the phone to them. The guy spoke to me with respect

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Juned . 2016-08-24

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DO NOT ORDER FROM HERE. You get what you pay for. The food is horrible, it comes late and they still expect you to pay in full. When you ask where you food is they argue and are rude to you. Please do not waste your money or time.

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Abigail . 2016-08-22

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Simply perfect!!! Great good, great price, great delivery driver.

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Mr . 2016-08-20

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Half my order was missing. Refused to bring the rest of my order to my house. when i called up the place about my order they were very rude and started an arguement. Food quality could have been better. honestly i would not order here again!!!!

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Jade . 2016-08-16

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Food is good chicken wasn't spicy at all.

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Mohammed . 2016-08-15

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Great meal..they always follow customers information about how meal should be prepared..and ensure its done. to satisfaction..but delivery time should improve. .

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Sandra . 2016-08-14

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very very good tasty yes very much god

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Sina . 2016-08-12

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Chicken a bit dry this time!!!!

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Jonathan . 2016-08-09

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I got my food covered in oil included the packages,soaked in oil. And should I precise I had to wait 1h30 for that...

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Melissa . 2016-08-02

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The burgers and grill chicken were moist. 👍🏼

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Rukna . 2016-07-29

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Chicken smelled funny and had no flavor very bland - you get what you pay for. However food did arrive promptly

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Zaina . 2016-07-21

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Was excited to order the peri peri chicken and even ordered before they opened. When it came the chips were cold and the corn on the cob looked like it was 3 days old and after tasting it threw it away. Very unhappy

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Will . 2016-07-17

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Food was hot and early. However, I felt that more Carr could have been taken whilst cooking the chicken. It was like the sauce was slapped on the top last minute. The Corn on the Cob could have done with some butter and be cooked abit more on the grille or something. Food was oright. Quantity was really good. Definitely good value for money.

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Mr . 2016-07-12

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Nice grilled chicken pizza was good too.

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Jasmin . 2016-07-07

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Didnt get my order and it was showing delivered😑

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Sabeya . 2016-07-05

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Terrible. Chicken was burnt. Rice was mashed up. Disgusting

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Amarjit . 2016-07-05

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It was rubbish, both of my pizza's was burnt and i called takeaway and they said they cant do anything about it. Absolutely rubbish. You might aswell buy an frozen pizza and eat that because that probably tastes way better. I recommend noone to order pizza from this takeaway.

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Andy . 2016-06-29

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Very poor. Never order again. I order 3 days they accept the order but they did't deliver the food. Even they did't call me. Everyday same thing it's rediculas.

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Paul . 2016-06-22

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The food came very late, the restaurant didn't pick up, and the order was cold.

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Artem . 2016-06-12

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Terrible. Pizza came 30 mins late and was cold and shite.

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Ibrahim . 2016-06-01

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Very quick delivery, food tasted great

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Mohammed . 2016-05-29

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Ordered for 5pm (clearly stated on the order) they delivered at 3pm. Mrs did not know accepted the order so pizza ended up rock hard by the time I came home from work to have it. Settled for chippy down the road. No more flavvas it seems they can't read the order properly

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David . 2016-05-23

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Food was very bad and the coleslaw was frozen, literally ice, not ordering from here again.

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Jubbed . 2016-05-22

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I ordered pizza after a long time having heard a couple of good reviews from friends, to my surprise they weren't wrong. Food is good chicken wings not burnt, yeah I will order again.

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Mohammed . 2016-05-18

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Food arrived on time, good quality for the price you pay can't go wrong.

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Rubel . 2016-05-08

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The food was awful, the pizza barely had cheese on it and the topping was soo dry and seemed like it was a few days old. The chips smelled really bad of old oil that hasn't been changed. Hoe do they serve that type of food.

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Fatema . 2016-05-05

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I ordered my meal expecting it to be made right instead I got what tasted like microwaved chicken and dry warm chips. I ordered a diet coke but instead got pepsi. The service and food were appalling.

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Sufian . 2016-04-29

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The chicken was very blant and old. Not impressed at all!!!

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Juned . 2016-04-28

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Chicken wings under cooked, pink in the middle. Pizzas very average!!

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Stephen . 2016-04-27

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The wings did not have extra sauce like I asked for they smelt weird and tasted funny didn't end up eating them back big let down

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Kizzy . 2016-04-04

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Excellent value for money, great tasting food, would definitely order again

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Jewylle . 2016-03-28

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Very nice takeaway service quick friendly service food good too

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Suki . 2016-03-19

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I'm glad to say I've always enjoyed their Peri Peri chicken and chips and the great service.

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Andrea . 2016-03-18

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Perfect as always delivery was very quick

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Sunamala . 2016-03-08

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Ordered and the food came after 2 hours. Called the takeaway 4 times and on the 5th time the answered. The customer service was poor and rude and the guy put the phone down on me

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Rafi . 2016-03-06

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Forgot my garlic bread with cheese. Robbed me for £2.50 Shame really, going to lose my business for good over change....

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Kam . 2016-03-06

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Service was rubbish.im disgusted at the attitude of the staff. Took over a hour to deliver and didnt give my complete order on top charged me extra money!!..honestly never going to order from these dishonest people as the pizza pepperoni was uncooked and i politely asked for my full order to be delivered but the so called manager made a mockery!..dont trust the food neither the people that work for flavaz!

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Shahnaz . 2016-03-03

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Great food...quick delivery...nice delivery guy!!

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S . 2016-03-01

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Always takes too long to delivery, it takes over an hour. Chicken was nice but the chips was horrible. I think they just re heated old chips.

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Tamanna . 2016-02-22

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This is the next best thing to nandos great service

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Stephanie . 2016-02-21

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It did'nt really taste of peri peri, it tasted burnt

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Fatema . 2016-02-21

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Hot wings burnt, Chips frozen, Burgers plastic & to top it up the sauce was leaking everywhere. Last time. Everything was cold.

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Raz . 2016-02-20

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30 mins late, food was cold, forgot one drink 👎🏽

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Roxanne . 2016-02-19

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Delivery time slot on time but chicken bit burn couldn't be better..

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Ugur . 2016-02-19

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I love this shop best food and always fresh my main takeout haha

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Kelly . 2016-02-18

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Worst worst worst by far.... food was disgusting and burnt all over.

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Iqbal . 2016-02-16

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Took over an hour to arrive had to call 3-4 times before they answered there phone food was stone cold when it finally was delivered!!!

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Tanya . 2016-02-16

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I like the chicken from this place but am now fed up to the back teeth with their 2 to 3 hour delivery when they promise just over an hour. When I phone up to see where my food is they lie to me and say its just left, its on its way. Half hour later i phone back 'the man just left, hes on his way!' When challenged they say 'we are very busy, sorry sorry' and other empty platitudes Today they managed to get half the order wrong, they delivered wrong drink, burger buns were flaky iceland budget price ones, the chicken had no sauce and the chips actually felt icy cold. Never again. I used to love your chicken but your staff just dont give a damn about customer service.

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Steven H . 2016-02-15

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Food was not nice at all. Chicken was flavourless and just oily. The food took much longer than estimated and the person on the phone could not even speak English properly. Terrible experience.

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Rema . 2016-02-15

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The food came 30mins after the expected time and wasnt nice

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Nishath . 2016-02-15

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The food came an hour later, we called more than 4 times and no one answered plus after an hour waiting the food was cold and they forgot to bring the drinks we paid.

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Samuel . 2016-02-14

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everything came cold, chicken was quite hot because of thermal foil bag but chips and burgers came cold and sweaty. good flavour

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Millie . 2016-02-14

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The burger was burnt and tasted like charcoal, the chips were freezing cold as the bottle of drink i got got put into the bag with my food, all in all will not be re ordering.

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Cheryl . 2016-02-13

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Very nice and tasty. Excellent quality as price. Highly recommended.

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Smith . 2016-02-12

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They have improved a lot. Before everything was burnt. Chicken is great and wings are lovely.

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S . 2016-02-07

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I wouldn't ever order from here again order was very late food was cold and very terrible customer service I wouldn't even give a star I could

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Sha . 2016-02-05

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Ordered at 4:30pm and it 6:00pm now!!!! No sign of my order. This place used to be good before. Only God knows what happened to them!!

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Modud . 2016-02-05

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I ordered a very simple take-away. The driver delivered before the estimated time then again i live close to the shop...but he gave me someone elses order! I called the shop and told him. He came back after 30mins! I literally paid for cold, soggy chips and burgers :(

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Assia . 2016-02-04

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We live 5 min walking distance away and even though I have called twice, we still haven't received our food and it has been 1,5 hour. First time they said that they got the wrong post code (how??) Second time they blamed it on traffic and said the driver left ages ago. But even in the worst traffic it can't take more than a few min to get here. Very bad service, will not use Just eat again. Thanks.

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Malin . 2016-01-31

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Rubbish service, they took exactly 1 hour 25 minutes to deliver my food. Once the food arrived it was really cold and I had to re-heat it in the oven. Delivery driver was also very rude and did not apologies. Will not recommend this place again to anyone.

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Naz . 2016-01-22

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The burgers are quality out of here although a little over done sometimes. Overall a good takeaway though so would definitely recommend them and reorder myself. Tony

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Paul . 2016-01-21

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Placed an order at 8pm, took an hour and half to arrivr. Food was really cold?

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Fahmida . 2016-01-15

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Meal took 3 hours longer than expected delivery time, meal was cold, chips were wet ? Wouldn't reccomend this to my worst enemy including barrack i'bombya

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Gh . 2016-01-07

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Tasty pizza, but poor delivery as despite instructions to call me because of a faulty bell, there was poor communication with the driver (he didn't even read it!).

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Kishan . 2016-01-06

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Ordered deep pan & received thin crust.

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Rujina . 2015-12-31

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Would not even deliever to the door, was very rude!!

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Lear . 2015-12-28

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Decent food, rice was very hard though. Really pushing aldentè limits. Delivery was super fast!

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Ziaur . 2015-12-25

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the pizzas can be really nice at times, halal so i can go all out when ordering on my cheat days :) recently the pizza ordered was bland. i did not get any sauces and they did not replace my pineapples with chilli as requested they have a cheap and cheerful menu which is good.

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Shazyb1 . 2015-12-23

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Took two hours for my order to come and the food was decent. Definitely not worth the wait and stress of contacting the restaurant. They also changed the order status to delivered so it seems as if the delivery was on time. Wouldn't recommend.

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Chi . 2015-12-22

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Do not order from this place. They tell you they will deliver at one time and actually deliver one hour later. Food cold and of such bad quality! Also they updated the order as delivered however it was not delivered.

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Tasmina . 2015-12-20

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Absolutely awesome. Always order from them. Tony Bigcraft is a fan

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Bigcraft . 2015-12-12

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Delivery time was exactly 1 hour from confirmation email, which I'd say is pretty typical. Price is very good (3 x 10" pizza, chicken wrap, garlic bread and pepsi for £18), food is typical take-away pizza.

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Matthew . 2015-12-06

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Food was okayish this time , burger was burnt

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Abdul . 2015-12-06

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Chips wasn't fresh, late delivery, burger undercooked and when called to complain hung up and said nothing they can do now. Unacceptable won't be using them again

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Joseph . 2015-11-28

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My chicken was hard as a rock the only nice thing was the chips and drink it use to be a nice peri peri place but it's changed alot

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Scott . 2015-11-28

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Ordered my food at 18:27 and got it pretty quick the guy never had enough change on him gave me my food left me with my money to go back to the shop and get change very tasty

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Chelsea . 2015-11-27

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I went for the special offer on the pizza buy one get one free pizza only got one pizza. Called the take away the man said I have to leave a comment if I want free pizza. Ridiculous, why would I go for the offer if I only wanted one. Not happy with the service.

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Fathima . 2015-11-26

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This shop lies a lot. Service is bad

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Mohammed . 2015-11-25

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Really good. Pizza was a tad greasy but 2 for £10.99 really not bad. Chicken strip peri peri burger was the damn bomb!! So tasty really fresh real chicken breast fresh crispy lettuce, get better buns and seriously top dollar!!

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Laura . 2015-11-23

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Great food would def eat there again

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Daniel . 2015-11-21

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Great portions, arrived on time a delivery driver was very pleasant

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Shef . 2015-11-16

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Never again by.the time food comes you will loose your appetite.always late shittest place around

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Reshma . 2015-11-16

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Do not order from this takeaway, try bbq express

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Jasmine . 2015-11-15

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Ordered my food at 4 pm which is 2 hours ago, therefore it's 18:06... I called back 50 minutes later asking where my food is.. I was told that it will take another 15-20 minutes.. I was still okay with this... But the takeaway stopped answering the phone for last 40 minutes... Really disappointed... I expect an apology not ignoring my calls... Very poor customer service, what a shame I didn't get a chance to see how tasty the food is

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Erdogan . 2015-11-02

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