Delivery
Pickup
Outdoor
The best restaurants serving Pizza pasta food in England
5.098 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
805 Opinions in 3 websites
My brother ordered from here and he told the delivery driver nicely to shut the gates, and the delivery driver just didn't listen totally ignored him drove off and with both gates wide open, in result with my dog almost got ran over twice which had me fuming. Since I live near a public road, My brother won't be order from this place ever again, total disrespect to customers.
682 Opinions in 3 websites
Just returned from Pizza Express and I am certain I will not be visiting Pizza Express anymore. So while placing the order we ordered for 2 pizza and one portion dough ball . We realised we could go for 1 all day set menu to which we were told it can be done over the app . Set menu order needs to be done on the app we can't take it. we were also made aware that the set menu comes with a dessert and I replied saying I am always game for a dessert. Next I download the app, register myself and we were told while placing put table number 1 so when I did, there was already a bill with my original order (assuming the waitress had already put in for us). I did notice there wasn't any set menu so I tried to add ( the bill didn't change, so not sure whether it was added or not or was already added by the waitress) tried deleting the original it didn't get delete , in a nutshell the bill that was already inputted by the waitress didn't change. Going ahead I just paid it ( we weren't told do not pay) . Staff didn't help with placing order on the app nor were they present to assist. N e how I went ahead and paid the bill before the food even arrived. We finished our pizzas and I asked for my dessert to which I was told you didn't place order for it, and have already paid the bill so if you want dessert you will have to pay. The whole point of downloading the app and placing order on app was to go for 1 set menu and one more pizza and we end up paying slightly more and without the dessert inspite of downloading the appand placing order on it. The staff should have been more clear in giving us instruction about placing order on app, should have been there to assist us since it was our first time using the PE app and to top it up when they realised , I am sure earlier than us that this customer did download the app and was wanting to place order for a set menu should have immediately brought to our notice. Highly disappointed !!!