The best restaurants in United Kingdom serving Pizza pasta food

Took an hour and a half to arrive, stone cold and also burnt/overcooked, they'd clearly ignored all the notes on the order, and the delivery guy (employed by the restaurant, not a courier) asked me to call the restaurant to apologise for having no battery on his phone. Won't be ordering again.

I have ordered from here for YEARS. Nearly every weekend. And always sang their praises. Well tonight I received the worst costumer service of my life. Firstly my order was wrong because it had no sauce on it which quite frankly I don’t want to eat it dry, so I simply called and asked for a replacement as it was already getting cold and I did not want just a tub sent to me. They were shouting at me, calling me a liar and saying there was sauce on the kebab and then changed their mind and said actually we put a tub in. Nope you did not. After a lot of back and forth and explaining I’m a Loyal customer, nearly every weekend. They then said ok we will send a new order to you with sauce on but it might be a while the driver is busy, that’s fine. Which I then learned that was also a lie. Nearly 2 hours later no order. I called and he shouted down the phone you weren’t to get another order we told you that. Which I said well that’s a lie you said you would send one out. I explained I have just finished a busy 12.5 hour shift in hospital, I’m pregnant and I took your word and now your telling me you lied to me. He was not empathetic, couldn’t give sh**. So whatever staff you have working tonight. Learn manners and how to deal with customers because you’ve lost one. And genuinely upset me. Thanks for that.

Why advertise on google that you are open until 11 pm for me to drive 10 minutes to get to you as your food is generally good for me to arrive at 10:45 pm and be told I can have ei a tray of kebab meat nothing else not impressed at all

I was trying to cancel my order on Uber eats. Female manager at the Clapham Branch was very unhelpful & rude over the phone. Hanging up before every request to cancel the order. Was saying that I had to cancel through the app, but the app said I needed to contact the branch directly. Rude manager, not worth ordering from.

This place a joke after 2 hour from we ordered food was cold not what I ordered still waiting for other part of order

I don't know where to start with this disaster. First, the delivery was painfully late – like, “I could’ve walked to the restaurant faster than they drove here” late. I’m convinced the food came from a far-off land... and by that, I mean the back of a delivery van that hadn’t been cleaned since the 90s. When the food finally arrived, it looked like it had been thrown into the box by someone who hated their life. The fries? Soggy and sad, probably as a result of being undercooked and overcooked at the same time. The burger? It looked like it was assembled by someone who didn’t care if I had taste buds or not – the bun was stale, the patty was a sad, gray lump, and don’t even get me started on the "cheese" that looked more like plastic. The drink was the best part, because at least it was something I could actually drink without gagging. I could’ve sworn I was eating cardboard with a side of disappointment. Next time, I’ll skip the "takeaway" and take a trip to somewhere that knows what they're doing. I wouldn't feed this to my dog. In fact, I think my dog might refuse to eat it out of protest. Avoid this place unless you’re looking for an experience that makes you question all of your life choices.

Order was 15mins late, so called up the takeaway, who informed me it was on its way and they were sorry they had ‘been busy tonight but the orders on its way’. When the order didn’t turn up by 30mins late, I called again and was informed the driver had just left. He clearly hadn’t left on my first call and was lied to. Then 40 minutes late, the driver calls to say my address isn’t on Google and my husband had to go walking around the estate to try and find him. Really poor delivery service.

spag carbonara swimming in oil, king rib burnt to a crisp gave it a try won't be back

Used to order here all the time but absolutely shocking service, restaurant has gone down hill. Ordered twice lately and the order has been 2 hours late both times. Man on the phone was extremely rude and cut me off when I asked where the order is. Will not be ordering from here again.

waited over an hour for my food when I eventually got it was cold and not what I ordered stay well away

Unfortunately it was cold, really greasy and the meat was chewy and tough. I have ordered from here a fair few times but every time it's not nice and never improves. It is also very expensive.

Great place, but sadly no more ping pong, could do with darts and maybe a pool table or 2

Pizza is missing toppings and they didn’t deliver my drink

Ordered online. Everything went through and paid. Rocked up to collect my pizza only to see the store was completely closed. Took 5 days to receive a refund with barely an apology. Terrible service

Got order wrong and didn't repay the difference i paid for the meal