Papa John's Rayleigh in Rochford

This Papa Johns always gives me the wrong dip, they always give me the garlic and herb dip instead of the special garlic dip

Food was undercooked and soggy.

Always hot,on time and taste great! Never fails to impress!! :)

Staff were very friendly and told me I could take a seat if I wanted to while I waited. Very polite. Papa Johns is the only pizza place I would order from. Much better quality and tasty compared to others. Great service & great food

Pizza was like warm and really greasy this time around shame to be honest. Had the side and drink but the pizza was just grease so threw it out

Disgusting! Harldy any toppings very poor quality won't ever buy again

Great pizza and love the garlic sticks 😋

Cheese and tomato pizza was rubbish

Food great prices and deals great as well

Food came on time and hot. The driver was lovely also :)

Lovely Jalapeno bites but pizza rather bland (bbq chicken) and tots were completely tasteless

Great quality chest wings I’ve had for a while. Thank you

Very late and no compensation given. Very poor service

Food took over 2 hours to be delivered, when it arrived half of the food was burnt, other half barely warm. Requested a partial refund via just eat and was given £3 back on a £64 order. Given the ingredients probably cost them about £3, they've made a nice little profit

Food never turned up after an hour. We went up there and still had to wait for it. Got home and they had given us 2 wrong items. They wouldn’t answer the phone to get our items replaced or refunded. Won’t use again

Waited two and a half hours for delivery, again abysmal service from Papa Johns, fair to say we wont be ordering again!

Great vegan friendly options. Friendly people.

I got the complete wrong order!! What are you doing about it

Gilani has shown to be very helpful. The food - very tasty. Thank you Gilani!

Shanni and gulanni are top 🔝 men !!!

Had two Papa John's sent to the wrong address had to order a third to rochford. Please can I have a refund for two takeaways thank you. I live in rochford they went to rochford. May have been the wrong branch. Please look into it my name is Lucy Brown. Thank you

The food was delicious and the staff were friendly and helpful.

Wrong base, missing dips. Come on people, simple stuff

Nice and testy food with great staff

It's was all burnt. I know it's a Saturday but come on. The pizza was burnt. I only ate 3 slices as the rest was horrible. Plus the don't put much of the topping on other than cheese. Like 1 pinapple for 5 slices why not call it just plain cheese at that point. Go somewhere else of you want pizza as they just burn your food

Stingy on the toppings. Far too expensive to be stingy on toppings. Would at a minimum expect topping on each slice of pizza but some was just cheese and tomato. Disappointed. Lost a customer.

Disappointed. Spent 20 mins reheating. Cauliflower soggy. Pizza barely warm. Not the same when u have to reheat. Didn't enjoy. Not had problems previously.

Delivery shocking. Called twice told 15 minutes are really busy waited an hour and 20 minutes no apology or offer of money back!!

Overall good, but large pizza size doesn’t really look large.

I want my bbq drizzle next time! This has happened too many times. Il be in

Hot tasty pizza, garlic bread and chicken bites deliveried on time. Thank you 🙏🏻

Service is awesome and great discount if you take it from store.

I had no idea the food was on its way or delivered. The app stuck on order confirmed. When I called Papa John's said the just eat app doesn't do delivery tracking. I obviously explained it did! But I missed the order as I work out back of house.

Waited 4 hours! Driver turned up had to turn them away as ended up ordering else where, absolute joke and I expect a refund

Food was amazing, good amount for money, due to being out the area food was still very hot :)

I always enjoy pizzas from here.

Food was just over an hour late, over cooked on top and chewy base. Won’t order again

Food was awful and cold delivery was not good was waiting for ages leaving my kids to be hungry for ages and would like a refund on this order

RAYLEIGH, PAPA JOHN'S It is take away and delivery ONLY.. 😁

I would like a refund please, food came late

My go to a for pizza never been let down once… awesome delivery driver very professional!

Cooked perfectly and really tasty, loved it. Authentic thin crust is a really nice thickness to the pizza base. Delivery driver was brilliant and friendly too.

Food was great until the cinnapie sticks. We called up as these were bellow standard. We couldn't rip them apart and they were chewy beyond edible. We called the store to be told "we've been doing these for 3-4 months and not had a complaint". Then to be told that's how they are, it's the icing apparently, despite barely having any. If being unable to get them apart and having inedible food is how it's meant to be, we will not be returning.

Ordered online via the app. Waited an hour & half for delivery, the app was updated as pizza delivered 40 minutes before it arrived. Obviously the food arrived cold and uneatable so have complained online. Tried calling the store numerous times with no answer, so have no way to contact anyone. Avoid this franchise unless this is on only food left on the planet.

Absolutely awful. Waited 1 and 1/2 hours for food that arrived like warm, and with a pizza missing. Without wanting to wait hours for a replacement, requested a refund but was told to “call in the morning” but when persisted on the matter, they simply hung up.

Although it was 20 minutes late I can cope with that but obviously was ready and sitting there for ages absolutely stone cold.delivery driver was pleasant only good experience

food cold dessert cold and damaged around in the box pizza disgusting waited over 1 hour for it

Ordered at 6:30. Delivered cold pizza at 9:30

Food was a little slow but perfect when it arrived. Best Pizza in town. Nice wings too.

order never turned up wont answer phone absoloutly ridiculous

Food really late, cold and dropped to the wrong house

Lovely pizza and sauced delivered on time.

Not only late but didn’t have my drink

Very dissatisfied with the wait for my food over half an hour late

Cold pizza won't be ordering agsin. Cheese not cooked correctly cold and mushy texture so I requested redund, sorry guys, you must try harder

3rd time I’ve ordered from them now and on 3 occasions they’ve forgot part of my order, have to wait 2.5 hours for them to deliver the other parts. It’s not acceptable

Ordered BBQ sauce with the potato tots but wasn't delivered. Also both pizzas were luke warm

Won't use again! Driver couldn't read English so no point leaving a note on order. Therefore will not order from Papa John's again, what a let down!

Firstly the pizza always nice. Moving on we ordered pizza around 10pm and the delivery driver didn't ring the RING door bell incase we had kids. Which we do and they was asleep. Also he was so friendly and super nice man. 👏👏👏👏👏

Food was terrible one of the worst pizzas I’ve ever had

Ordered two times in this week and got my order with 25 minutes even though I am living in hockley. Best driver named as shakib. Nice and polite staff as much as I know.

Order many times, sometimes topping is less but pizzas and Cheese stick are fabulous. And even staff is professional and helping so giving 5 stars. On few weekends I get my order late but I can understand, these are busy days. Nevermind

Collected few orders from store, staff is very helpful and food was very tasty and hot. Especially their dips.

I've definitely had more topping on a Tescos pizza

Bland, tasteless, soggy food that struggles to qualify to be named 'pizza'.

Poor quality, base stale, sparce topping, very poor !!

Forgot to replace garlic dip :(

Lovely, hot fresh and so tasty - will defo order from here again

Always cheaper to pick it up in store, rather than order online. Fast and delicious.

The most undercooked dreadful pizza i have ever eaten. Had tummy ache all day too.

Driver was extremely rude, banged on door 4 times and shouted through letterbox as I was putting baby down. Horrible. Wouldn’t like to think that could happen to my wife home alone as would be very scary.

Pizza didn't have enough toppings very very poor but the staff are fantastic really lovely lads

It's like really good I don't know what these reviews are on about.

Can’t understand why the pizza and tater tots arrive cold as came so early! Very disappointed

Thanks for a good quality service. Was delicious, hot and arrived when it was meant to. Will definitely use again👍

A piece of real chicken found in Vegan Works pizza.

Pizza was lovely, as usual, popcorn chicken was yummy.

I ordered online for collection and went out to my car to collect my order, but my car wouldn't start...I didn't know what to do because I'd already placed the order 10mins prior! I called the restaurant and the guy was so helpful and sorted it all out for me so it will be delivered as my car is kaput. Real kindness really gratefully received. Plus their food is always absolutely divine! Very grateful regular customer x

I would have paid around £26 without the tuesday discount i ordered 1 medium pizza and potate tots with cheese the pizza looked like a small. For the cost it was disgusting

Fast delivery, lovely food. Delivery driver so nice 🙂 Thank you

Brilliant! Will order from you guys again!

Delivered to wrong house and didn’t get anything

Late delivery, wrong items delivered and were told the correct items would be sent out. Still waiting....

Great pizza. Nice and hot. Arrived much quicker than expected.

Ordered my pizza on tuesday at 5.57.On the app it said at 6.21 that my order was on its way,great.20 minutes later and my food hadnt turned up and i only live 7 minutes up the road.I rang the shop and the man said if it hasnt turned up in the next 10 minutes to ring him back.It did arrive,exactly 10 minutes later.Now this is why i have got the hump.I asked the driver how comes he was so long when the app said 30 minutes ago that my order was on its way.He said i was his 3 drop in a row,basically he had been to 2 other addresses before mine.My pizzas had to be put into the oven to warm up but my side order was cold to tepid.When i rang the shop to complain, the lady on the phone wasnt much help but said the manager would ring me back.Now this is the bit where i was lied to.ive been in the delivery game a number of years for pizza hut,dominoes..etc. and if there is loads of orders but hardly any drivers you can sometimes have to take 3,4 or 5 orders in 1 go just to get the food to customers.When i said to manager hes driver went to 2 other customers before me he said that wasnt allowed,the driver was wrong.If thats the case why was the manager out doing deliveries we he reckons they wasnt doing multi drops.

Arrived warm and not sure would order again

I literally only gave these Jokers one star because i can't leave a zero review. Totally unacceptable lack of service. Ordered for an office. waited over an hour. Rang them and got told the driver had waited at my "house" for 25 minutes. I explained that we were an office and the driver never even tried the door and requested redelivery. They stated they wouldn't redeliver. Went mad at them , gave up and put the phone down in the end, so we then ordered from somewhere else, only to find that the driver decided to come back with cold pizza's no one wanted anymore as we had ordered elsewhere. Totally useless.

Very nice Pizza etc and good service thanks.

great food and a problem free experience

Absolutely Annoyed and P’off. I asked the restaurant for no mushrooms as I’m allergic. What do I get mega amounts of mushroom. So all of the food went in the bin because I can’t chance having an allergic reaction. Lucky enough I didn’t touch it. But still terrible and won’t ever use this company ever again

Over an hour late, food arrive cold because driver "went the other way"(?) And missing dips for sides!

charged for a pizza I never received, attempting to get a refund is impossible and now having to go through the bank. DO NOT ORDER FROM HERE UNTIL THEY FIX THEIR ONLINE PORTAL

Rudeness, incorrect order. Will not be using again

Food arrived bang on time and lovely and hot, everything was delicious.

Very disappointed that I waited 2.5hrs for food and then items arrived with stuff missing. No apology given at all and had I not called I doubt food would of arrived, and only when I complained did I get confirmation it was coming.

Delivery arrived within the half hour although only thing I was missing from the order was my potato tots but delivery driver was friendly and food was piping hot 😊

Arrived bang on time, nice and hot, great pizza very tasty

Id forgotten how good you are. Yum yum

Food arrived lovely and hot, pizza and side order was delicious. Would definitely recommend and will definitely order again.

If I was Papa John I would be sacking the branch manager/franchisee. A disgrace to the Papa John's name! The staff at this branch are incapable of cooking the pizzas aswell, took 2 hours to arrive and putting the correct toppings on the pizzas seems to be a task that is too difficult for the workers here.